Digital Marketer

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Review Criteria

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

📢 We’re Hiring: Digital Marketing Executive (Client Handling)

Company: Pentabay Softwares

Location: Anna Salai, Chennai

Experience: 1 – 6 Years

Employment Type: Full-time | On-site

🧩 Job Overview:

Pentabay Softwares is looking for a results-driven Digital Marketing Executive with strong client handling experience to plan, execute, and manage digital marketing campaigns across multiple platforms. The ideal candidate should be confident in client communication, performance tracking, and campaign optimization.

🎯 Key Responsibilities:

Handle end-to-end digital marketing activities for assigned clients

Act as a single point of contact for clients and manage day-to-day communication

Plan, execute, and optimize campaigns across:

Google Ads

Meta (Facebook & Instagram)

SEO & Content Marketing

Email & WhatsApp Marketing

Understand client requirements and convert them into effective marketing strategies

Prepare and present weekly/monthly performance reports to clients

Coordinate with internal teams (Design, Content, Development) to ensure timely delivery

Monitor KPIs such as leads, conversions, CTR, ROI, and engagement

Suggest improvements and upsell additional services when required

Stay updated with the latest digital marketing trends and tools.

🛠️ Required Skills & Qualifications:

1–6 years of experience in Digital Marketing

Mandatory Client Handling / Client Communication experience

Strong knowledge of:

Google Ads & Meta Ads

SEO basics (On-page & Off-page)

Social Media Marketing

Analytics tools (Google Analytics, Search Console)

Good understanding of lead generation and performance marketing

Excellent verbal & written communication skills

Ability to handle multiple clients and deadlines

Proficiency in MS Excel / Google Sheets for reporting

🌟 Preferred Skills (Added Advantage)

Experience in IT services / Software / Agency background

Knowledge of tools like:

SEMrush / Ahrefs

Canva / Ad Creatives coordination

CRM tools

Basic understanding of website CMS (WordPress)

💼 What We Offer

Competitive salary based on experience

Exposure to multiple industries and clients

Career growth and learning opportunities

Supportive and professional work environment

Performance-based incentives

Send me resumes on: sandhiya.m at pentabay.com

Hiring: Salesforce B2B Commerce Cloud Developer (Contractual)

We are seeking a skilled Salesforce B2B Commerce Cloud Developer with 4+ years of hands-on experience for a remote, contractual engagement. The ideal candidate will have strong expertise in implementing and customizing Salesforce B2B Commerce solutions on the Salesforce platform.

Location: Remote | Type: Contractual | 

Shift - UK

Required Skills & Experience:

4+ years of Salesforce experience with strong focus on B2B Commerce Cloud

Proficiency in Apex, LWC, SOQL, and Salesforce configuration

Experience with integrations, REST APIs, and data models

Good communication skills and ability to work independently in a remote setup. 

Key Responsibilities:

Design, develop, and implement Salesforce B2B Commerce Cloud solutions

Customize storefronts, product catalogs, pricing, promotions, and checkout flows

Integrate B2B Commerce with Sales Cloud, ERP, and third-party systems using APIs

Develop and maintain Apex, LWC, and integrations to support commerce functionality

Ensure performance optimization, security, and scalability of solutions

Collaborate with business stakeholders, architects, and QA teams to deliver requirements

Provide support, enhancements, and documentation for deployed solutions

Job Title: Business Development Executive (BDE)

Overview:

As a Business Development Executive, your primary responsibility is to identify new business opportunities and build relationships with potential clients. You will be responsible for developing and implementing strategies that will drive revenue growth and increase market share.

Key Responsibilities:

• Conduct market research to identify new business opportunities and potential clients

• Develop and maintain a pipeline of potential clients

• Build and maintain relationships with key decision-makers within the target market

• Develop and implement strategies to increase sales and revenue growth

• Negotiate and close business deals with clients

• Collaborate with other departments within the organization to ensure the delivery of high-quality products or services

• Keep up to date with industry trends, competitor activities, and regulatory changes that may impact the business

• Monitor and report on sales performance and adjust strategies accordingly

• Attend industry events and conferences to build relationships and promote the organization

Requirements:

• Bachelor's degree in Business, Marketing, or a related field

• Proven track record of successful business development or sales experience

• Excellent communication, negotiation, and interpersonal skills

• Ability to work independently and in a team environment

• Strong analytical and problem-solving skills

• Ability to manage multiple projects and priorities

Key Responsibilities:

-Provide technical support and troubleshooting assistance to end-users for hardware, software, and networking issues.

-Must have the knowledge of SharePoint.

-Manage and maintain Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.

-Administer and monitor Microsoft Azure services, ensuring smooth operation and security compliance.

-Perform machine repairs and maintenance tasks, including diagnosing hardware issues and replacing faulty components.

-Collaborate with third-party IT vendors for procurement, installation, and maintenance of IT infrastructure and services.

Requirements:

*Bachelor's degree in Computer Science, Information Technology, or related field.

*Minimum 2 years of experience in IT support roles, with proficiency in Microsoft 365 and Microsoft Azure.

*Strong knowledge and experience in machine repairing and troubleshooting hardware issues.

*Excellent communication and interpersonal skills, with the ability to effectively interact with end-users and third-party vendors.

*Ability to work independently and prioritize tasks in a fast-paced environment.

Certification in Microsoft 365 or Microsoft Azure is preferred but not mandatory.

Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

• Developing, testing and implementing new software programs
• Clearly and regularly communicating with management and technical support colleagues
• Testing, maintaining and recommending software improvements to ensure strong optimization
• Identifying ideas to improve system performance and impact availability
• Developing of technical specifications and plans
• Making good technical decisions that provide solutions to business challenges
• Possessing strong problem solving and decision-making skills while using good judgment
• Multi-tasking and changing from one task to another without loss of efficiency or composure

Desired Candidate Profile

• BTech from any technical stream (CS/IT preferable)
• Score of greater than 75% in BTech, 12th and 10th
• 0-2 yrs of experience
• Knowledge of frameworks and HTML, CSS, and JS would be handy
• Knowledge of Technology- PHP/Java/C/C++/My SQL/Python
• Prior experience in handling big or individual projects would be a plus    

Looking For Rocket Singh, Who can Make us fly.

Our client servicing professionals focus on managing clients, maintaining a long term relationship with clients and maximizing sales opportunities within them. This position allows you to build productive, professional relationships with key personnel in assigned client accounts. 

Our top client servicing professionals are passionate and driven in order to produce top results, all the while maintaining integrity.Position holder will be an individual contributor, responsible to generate revenue through serving existing clients, managing their retention and renewal year on year and upsell.

Exp : 1 yr + Minimum. 

Job Summary:

• To generate leads along with assigned team & Identify decision makers within targeted leads and initiate the sales process.
• To manage time and work flow and create effective client meeting plans.
• To penetrate all targeted key accounts and originate upselling opportunities for the companies products and services.
• To set up and deliver sales presentations, product/service demonstrations on daily basis.
• Will be responsible for key client retention, per key client revenue optimization & renewals.
• To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.
• To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
• Ensure High Class Service delivery to identified key clients.
• Closely monitoring of work in progress, customer complaints and accounts receivables.
• To ensure that all payments are collected as per the companies payment terms.
• Ensure adherence to sales processes and requirements.
• Achievement of monthly, quarterly & yearly business plan.

Knowledge:

Knowledge and application of sales & servicing techniques such as: Seek Opportunity, Rapport building, selling on emotion, ownership, building value in the product, and upselling.