Software Test Engineer

Mandatory (Experience): Must have 6+ years of hands-on experience in DevOps or Cloud Engineering with atleast 3+ years in a product-based or high-scaling startup environment

Mandatory (Scale & Ownership): Must have managed infrastructure at high scale or in fast-moving startup environments with full end-to-end ownership of one or more products

Mandatory (AWS & Cloud): Must have strong hands-on AWS experience as the primary cloud platform with exposure to multi-cloud environments

Mandatory (Kubernetes): Must have deep working knowledge of Kubernetes covering cluster management, deployments, and Helm charts for microservices

Mandatory (IaC): Must have strong hands-on Terraform experience as the primary IaC tool with additional exposure to CloudFormation

Mandatory (CI/CD): Must have experience building and managing CI/CD pipelines using GitHub Actions, GitLab CI, or equivalent tools

Mandatory (Monitoring & Observability): Must have working experience with Prometheus, Grafana, ELK stack, or comparable monitoring and logging tooling

Mandatory (Networking & Security): Must have solid understanding of cloud networking fundamentals and cloud security best practices covering IAM, secrets management, and access controls

Mandatory (Scripting): Must be proficient in Bash and/or Python for automation, tooling, and infrastructure management

Mandatory (Production & Incident Management): Must have direct experience owning production environments including live troubleshooting, incident response, and minimal-downtime resolution

Mandatory (Company): Product companies/high scaling startups (B2B SAAS preferred)

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email. You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity:

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR and quick First Response Time (FRT) for chat.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction:

• Deliver a positive, empathetic, and solution-oriented experience on every interaction.
• Maintain high CSAT scores by setting correct expectations and closing issues completely.
• Ensure customers clearly understand the resolution provided before closing tickets.

3. Ownership & Accountability:

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at first touch wherever possible.
• Proactively follow up on pending cases and ensure closure within SLA.
• Escalate only when required, with complete context and documentation.

4. Revenue Signals, Cross-sell & Proactiveness:

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on customer needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene:

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely updates in CRM for all tickets and interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Skills & Competencies:

Must-Have Skills:

• Strong verbal and written communication skills (English required; Hindi/regional language is a plus).
• Customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chat, and tickets.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts, including weekends if required.

Good-to-Have:

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support.
• Basic understanding of CRM or cloud communication platforms.

Behavioural Expectations:

• Ownership-driven: sees problems through to closure.
• Process-oriented but customer-centric.
• Comfortable working with targets, SLAs, and scorecards.
• Open to feedback, coaching, and continuous improvement.
• Team player who collaborates well with TLs and Account Managers.

As a QA Engineer, you will be responsible for further speed-up delivery while maintaining the highest quality standards of our software at the same time. You will work closely with the engineering team and product management team to ensure smooth release of the software.

Specific responsibilities

• Develop, maintain and execute a systematic set of test cases
• Analyze test results and report findings in a structured manner
• Work closely with the development team and product management
• Automate common tasks, and support continuous integration/delivery
• Proficiency in writing clean, modular, reusable automation code using Selenium Webdriver
• Support, maintain, and enhance all test case automation related activities during iterative development, system testing, and regression testing
• Design performance/load test scripts based on requirements

Requirements, experience and skills

• BA/BSc in Computer Science, Engineering or related technical field is a big plus
• At least 4 yrs of testing experience including hands on experience in automation testing and load testing
• Experience with JavaScript and Selenium
• Proficiency in Selenium Webdriver automation with Java or other object-oriented languages
• Expertise in Performance Testing tools like Jmeter
• Experience in analyzing performance reports and document the observations to identify the bottlenecks
• Experience with GIT, Continuous Integration systems & Jira
• Experience with agile methodologies for software development
• SaaS-based web product experience is an advantage

Personal competencies

• Someone who’s passionate about their work and fun to work with
• Attention to details and Get Things Done!
• Ability to thrive in a fast-paced, global start-up environment
• Results oriented, highly self-motivated, and quick-to-learn personality

Job Title: Marketing Executive (Female Only)

Location: Gandhinagar, Gujarat

Employment Type: Full-Time

Salary: 15k to 18k

Job Summary

We are looking for a dynamic and result-driven Marketing Executive to support our marketing initiatives, build brand presence, and contribute to lead generation. The role involves executing marketing campaigns, coordinating with internal teams, managing promotions, and supporting overall business growth.

Key Responsibilities

• Identify, research, and generate new business leads through various channels (digital, calling, email, field visits, events).
• Execute outbound calling, email marketing, and follow-ups for lead nurturing.
• Maintain and update lead databases with accurate information.
• Qualify leads and schedule meetings/demos for the sales team.
• Coordinate with sales teams to support lead generation and promotional activities.
• Manage social media content, branding activities, and digital marketing task.
• Prepare marketing reports, track campaign performance, and provide insights.
• Maintain relationships with vendors, agencies, and partners for marketing activities.

Skills & Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 6 month – 1 year of experience in marketing or a similar role.
• Strong communication and interpersonal skills.
• Basic understanding of digital marketing, social media, and branding.

• 2+ years experience working with Oracle Commerce Cloud application
• 4-6 years of overall experience in web application.

• Extensive knowledge of Oracle Commerce Cloud
• Excellent knowledge of server-side JAVA for enterprise level applications (J2EE)
• Experience in Javascript (Knockout preferred), Bootstrap, JQUERY, node.js, HTML 5, CSS
• Proficiency in SQL Server, MySQL, and relational data models in context of web integration
• Proficiency with web services (WCF, Web API, SOAP, REST, SOA)
• Excellent Communication Skills

•  Understanding of Oracle cloud technologies including technical
• Experience in working in an Agile environment

Job Title: Sales Agent

Responsibilities:

- Generate new business leads

- Build client relationships

- Negotiate and close sales deals

- Meet sales targets

Requirements:

- 6 Months to 1 Year sales experience

- Proven sales track record

- Excellent communication skills

Candidate must have good experience in customer interaction in Sales, along with that they have a good knowledge of Tally Sales

Hello,

We are hiring SAP UI5 Developer with BTP experience for our client at Bangalore and Pune.

Roles and Responsibilities as follows:-

Experience – 4 to 8 years

Notice: Immediate to 7 days

Location – Pune or Bangalore

Must have willingness to travel to Pune office whenever needed.

Contract – is preferred or Fulltime is also ok.

Must Have

• Over 4 years of experience in working with SAPUI5

• Hands on experience and a good understanding in HTML, CSS and JavaScript

• Good Understanding of SAPUI5 framework and architecture

• End to end hand-on of SAP BTP Platform (SAP CF Service Offerings like, Destination, Portal/Launchpad, Object Store, Connectivity, Workflows. Etc).

• Experience in developing SAPUI5 application using ODATA service endpoint

. Experience in Standard and Custom SAP Fiori Applications

• Experience in Custom controls in SAP UI5 and Integration of 3rd party controls

• Experience in Application deployment on ABAP repo/ SAP CP

• Experience in Fiori Launchpad Portal configurations and application deployment.

Good to Have

• Experience in developing SAPUI5 application using Rest Web services endpoints

• Experience in ABAP OData services

• Experience in SAP HANA, SAP CP, SAP Cloud Foundry

• Experience in SAP CP Business Application using CDS

• Experience in SAP Multi Target Application

• Experience in Launchpad Theme Designing

Location: Udyog Vihar, Gurgaon

Experience: 6 Months - 2 Years

Salary: 20k to 25k (Incentives)

Mode: Full-Time (Work from Office)

Shift: UK (9 hours shift including 1 hour break)

Days: 5 Days working

- Candidate must have minimum 6 months experience of International Sales/Lead generation

- Excellent English Communication skills

- Good at negotiation & closing the deals by his own end

- Both side cab & Meals provided by the company

- Fresher / Domestic Sales candidates are Not Allowed

- Qualification - Any Graduate

Interested candidates can apply.

An emerging Social Media Aggregator is looking to hire iOS developers with 2-4 Years of experience.

Preferrably those who can join within 30 days can apply.

Requirements

• Proficient with Objective-C, Swift, and Cocoa Touch.
• Strong familiarity with Xcode
• Experience with object-oriented design and programming concepts
• Must have knowledge of MVC, MVP design patterns.
• Excellent skills in debugging, problem-solving, source code analysis, and coding
• Ability to work effectively as an individual and within the team
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect Desktop applications to back-end services
• Understanding of Apple's design principles and interface guidelines
• Experience with performance and memory tuning with tools
• Proficient understanding of code versioning tools -GIT

Salary will not be a constraint for the right employee