UI/UX Designer

Job Title: Intune Administrator

Location: Bangalore

Experience: 8–10 Years

Job Description

We are seeking an experienced Intune Administrator with strong expertise in Microsoft Intune, PowerShell, 1E, Application Packaging, and Driver Packaging. The ideal candidate will be responsible for managing enterprise endpoints, automating administrative tasks, deploying applications, and ensuring secure and efficient device management.

Key Responsibilities

• Administer and manage Microsoft Intune for device enrollment, compliance, configuration, and application deployment.
• Develop and maintain PowerShell scripts for automation and endpoint management.
• Package, test, and deploy MSI, EXE, and Win32 applications.
• Create and maintain Windows driver packages for enterprise device deployments.
• Troubleshoot endpoint, application deployment, and packaging issues.
• Collaborate with cross-functional teams to support endpoint management and automation initiatives.

Required Skills

• 8–10 years of experience in Endpoint Management or Desktop Engineering.
• Strong hands-on experience with Microsoft Intune.
• Proficiency in PowerShell scripting.
• Experience with Application Packaging and Driver Packaging.
• Knowledge of 1E, Windows 10/11, and endpoint management best practices.
• Strong troubleshooting, communication, and problem-solving skills. 

Lead RAG / Knowledge AI Engineer - (Freelance)

Positions: 1

Experience: Ideally 6–10 years, with strong recent production RAG experience.

Mission

Own UC1's permission-aware enterprise knowledge and retrieval architecture.

Mandatory capabilities

• Python
• Production RAG
• Embeddings
• Vector search
• Hybrid search
• BM25/sparse retrieval
• Semantic search
• Document chunking
• Metadata extraction/filtering
• Query transformation
• Reranking
• Context engineering
• Grounded generation
• Citation generation
• Hallucination mitigation
• RAG evaluation

Strong experience with Milvus, pgvector, Qdrant, Weaviate, Pinecone, Elasticsearch/OpenSearch vector search or equivalent.

Major differentiator

Prior implementation of:

User Identity $B"*(J Source ACL $B"*(J Retrieval Filter $B"*(J Search $B"*(J Reranking $B"*(J Authorized Context $B"*(J LLM

Experience with SharePoint, Microsoft Graph, Microsoft 365, Confluence and Entra ID/Azure AD should receive significant preference.

Responsibilities:

• Proactively engage with potential clients through outbound/inbound calls to introduce Firmway's software solutions and services.
• Identify and qualify prospects by understanding their business needs and explaining how our software can meet their requirements.
• Deliver persuasive sales pitches to create interest and excitement about Firmway's software and setup meetings on a daily basis for the sales team.
• Effectively handle objections and address any concerns or questions raised by potential clients during the conversation.
• Maintain accurate and detailed records of all interactions with clients in the CRM system.
• Follow-up with the prospects before the scheduled meeting and get them to join the call.
• Meet or exceed weekly and monthly targets for setting up qualified meetings with potential clients.
• Stay up-to-date with industry trends, product knowledge, and competitor offerings to effectively articulate our unique value proposition.
• Provide feedback to the marketing and product development teams based on clients' insights and needs.
• Continuously strive to improve sales techniques, product knowledge, and objection-handling skills. 

• Ensure correct and timely reporting
• Collaborating with another department
• Create and give presentations
• Help managers in evaluating performance (e.g. writing reports, analyzing data)
• Understand each department’s (e.g. Marketing, Sales, QA, Development, PMs & Operations) daily processes and goals
• performance tracking; ensure regular monitoring and report on plan vs. actual performance
• escalate possible issues on time
• Present updates to senior management
• Assist with the management of the project life cycle from inception to final delivery sign-off
• Provide an active role and use critical judgment in the development of all project deliverables
• Assist Project Manager (PM) to ensure project requirements, standards, and documentation are followed
• Assist PM with reporting on the project status and health

Any grads with MBA. Fresher's are welcome to apply. Candidates should have good communication and negotiation skills. Interested Candidates share with me their updated resume.

Role:            Business Development Executive(Sales)

Industry Type:     IT Services & Consulting

Department:       Sales & Business Development

Employment Type:   Full Time, Permanent

Role Category:     B2C Sales

Salary:           Best in the industry

Education:-

UG: Any Graduate

PG: MBA/PGDM in Marketing

• Building a whole IT network or setting up a PC and access permissions for a new hire, providing technical support the organization’s day-to-day operations. This process involves both hardware and software setup.
• Conducting basic induction IT training of new employee in organization. Also often interaction and timely provide training to end users who may not be familiar with the finer points of IT.
• Responsible for liaising with affected stakeholders, identifying the problem, devising a solution, and implementing that fix.
• Handling updates, upgrades, and other maintenance tasks in both hardware and software areas.
• Providing support by telephonic or skype to the out locations staff and ensuring to fix up the problem within a timeline e.g. VPN issues
• Vendor Management – checking and processing the bills without any error. Also ensuring to be made payment on time for smooth operation in daily work
• Working with IDAM ticketing tool and log/assigning calls and resolving as per priority
• Taking care of AMC/Warranty of all company infrastructure.
• Maintaining Asset Register and keeping record of IT equipment.
• Route problems to internal 2nd and 3rd level IT support staff.

• Troubleshooting & configuring on Microsoft outlook & Web mail.
• Escalating complex problem to supervisor and appropriate support specialists
• Installation, configuration and troubleshooting Local and Network Printers

• Taking care of all other responsibilities assigned from time to time.

• Desktop and Laptops support for troubleshooting of win XP, Win 7, win 8, win 10, ubuntu.
• Installation of servers 2008, 2012.
• Working with  Arc server Backup solution Restoring and Backup wizard.
• Keeping track of all the IT Infra assets with tagging and submitting report to finance team for audit of infrastructure assets.
• Antivirus updating, configuring, schedule scanning.
• Onsite support
• Working with nutanix hypervisor like create new server, configuration new server (memory, storage , cpu , network)    take snapshot, snapshot restore, etc