UI/UX Designer

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

The primary responsibility of this role is to handle technical requests filed by the end users of the product, handle troubleshooting and resolve errors.

Key job responsibilities

• Troubleshoot Issues
• When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other engineering team members, all the while providing users with progress updates.
• Contribute to Product Development
• Production support engineers participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.
• Assist Users
• This role entails interacting with product users, often external customers but sometimes also employees. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
• Prepare Technical Documentation
• Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.
• Suggest Improvements
• Because production support engineers deal with product issues first-hand, they can readily suggest overall product improvements, such as features that customers want. Ideally, they should also proactively evaluate engineering processes and provide recommendations to increase efficiency

Basic Skills & Qualifications

• 1-5 years of relevant experience.
• Should be familiar with Database tools (such as excel or MySQL)
• Should be familiar with Industry-specific tools (such as programming languages)
• Should be familiar with Customer support software (such as Zoho Desk, Zendesk, or LiveAgent)

Skills that will help you build a success story with us

• Problem Solving skills.
• Technical expertise
• Customer Service
• Attention to detail
• Multitasking

Locations: Bangalore 

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page  

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

• 5-8yrs hands-on experience on Java, Springboot, Microservices
• Min 1yr experience in L3 support
• Should have good problem-solving skills, communication, and interpersonal skills
• Should have an understanding of the L3 support process
• Should be flexible to work in shifts on a rotation basis
• Should be able to take responsibility for the stream of work assigned
• Manage the high availability and stability of the given application
• Should be able to perform proactive maintenance activities, engage in automation activities, and perform root cause analysis and remediation
• Should be able to write and maintain scripts to monitor system functionality and performance
• Should be able to work on change requests and enhancements
• Should have basic DevOps understanding
• Should know deployment process

Roles responsibilities:

• Good skill in ReactNative or ReactNative.

• Must have knowledge of building UI in ReactNative.

• Must have knowledge of CSS property.

• Must have good knowledge of class and functional components.

• Must have good knowledge of hooks concept.

• Must have good knowledge of HTTP client (Axios, Fetch).

• Must have knowledge of 3rd party module integration in ReactNative.

• Knowledge of Redux state management library

• Familiarity with code versioning tools such as Github

• Write maintainable/ scalable/efficient code.

• Work in a cross-functional team, collaborating with peers during the entire SDLC.

• Knowledge of deploy app on APP store and PlayStore.

• Excellent Communication and teamwork skills.

• Knowledge of integration of native android/iOS module in react native.

• Knowledge of SQLite, Offline storage.

• Knowledge of typescript and latest ES features.

• Knowledge of React native UI library (react native paper, react native element,native base).

Skills required:

• Significant experience working with React web and mobile along with tools like Flux, Flow, Redux, etc.

• In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages.

• Experience working with R Experience working with REST APIs, document request models, offline storage, and third-party libraries.

• Client Communication.

• Team Handling.
• Experience : 1-2 years

 If you are passionate about technology and asynchronous, reactive systems sound like fun then join our small team of developers who are defining the digital payments space in India. A place with lot of potential to learn payments domain and unleash the engineer in you to build scalable, reliable, low-latency systems to help banks reduce the digital divide. 

Responsibilities

• Developing new software based on the client or organization requirement.
• Working on the Change Requests raised by clients.
• Understanding the business requirement of client and provide software solution to solve the business requirement.
• Analyzing the existing software/solution/code and enhance it as per requirement.
• Debugging/ Analyzing existing software/ services and carry out changes as per
•  
• Co-ordination with the onsite team and provide solution to the problems/ enhancements/bugs etc. reported.
• Working with field engineers, need to visit customers if the problem is more serious.
• Support Deploying, testing of new releases/bugs/issues in new patches and support
• client in testing if required.
• Support on-site team or clients during production release/ DR / System upgrade etc.

Skill-Set Requirement

• Excellent knowledge and in hand experience of working on JAVA, HIBERNATE and SPRING.
• Good knowledge of Any Database (Oracle/SQL/MYSQL etc.) DDL &DML queries.
• Knowledge of the software life cycle.
• Strong knowledge of the OOPs concepts.
• Good analytical and problem-solving skills.
• Good communication skill.
• Prior knowledge of Linux operation system is welcomed/preferred.

• 3-5 Years of experience in Backend Development.
• Must have experience in Python (FLASK framework).
• Have Deep understanding of how RESTful APIs work.
• Familiar with various design and architectural patterns that can work at scale.
• Sound knowledge of NoSQL/SQL Databases (Mongo DB preferred).
• Strong experience with at-Cloud technology, preferably AWS or GCP or Azure.
• Core experience in developing complex backend systems.
• Communicating complex technical concepts to both technical and non-technical audiences.
• Passionate about application scalability, availability, reliability, and security.