Software Engineering Manager

The client is a leading MNC. If you're interested, please share your updated CV along with the following details at https://docs.google.com/forms/d/e/1FAIpQLSfGL3es3eEi2uNKhxLm5TimMR_RuHL2OYGIKpcF8PWu5btV-A/viewform?usp=publish-editor

• Full Name
• Total Experience
• Relevant Experience
• Current CTC
• Expected CTC
• Notice Period
• Current Location

We will review your profile and get in touch if it matches the client's requirements.

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

Android Developer, Gurgaon

About Hive  

Hive is the leading provider of cloud-based enterprise AI solutions to power the next wave of intelligent  automation. We offer a portfolio of best-in-class deep learning models, built with consensus-validated  training data sourced and annotated by our distributed workforce of more than 2 million contributors  globally. Hive's APIs enable use cases including automated content moderation, contextual advertising,  advertising and sponsorship measurement, document parsing, and more. We process billions of API requests  per month for many of the world's largest and most innovative companies.  

Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn  Capital, Jericho Capital, Bain & Company, Visa Ventures, and others. We have over 220 employees globally in our San Francisco and Delhi offices. 

About Role  

In order to execute our vision, we need to grow our team of best-in-class engineers. We are looking for  talented Android developers who will thrive in an autonomous engineering-driven environment. You will  take ownership of a product and have the ability to shape product direction.  

Responsibilities  

• Design and develop a delightful Android application for our users, with a focus on simplicity of use and high-performance  
• Write product-independent code and design modular APIs to be used across all of our products  
• Work across disciplines with team members from front-end, backend, design, and product  
• Help ensure we’re bug-free by writing unit-tests, and regularly communicating with our QA team  
• Actively participate in product decisions, ensuring we set reasonable development deadlines  

Requirements  

• Strong development skills with Kotlin/Java and the Android SDK  
• You have an understanding of MVP and / or MVVM  
• You understand the ins and outs of RESTful web services  
• You have experience developing, releasing, and maintaining Android applications on top of RESTful  APIs 
• You have fundamentals in OO-design, data structures, and problem solving 
• You have great communication skills and ability to work with others  
• You have experience shipping quickly and often, while still maintaining test coverage 
• You are a team player-no job is too small or too big!  

Job Description - 221135

Cloudera is looking for a highly experienced software engineer with strong expertise in Java development and a specialty in platform architecture to join the Cloudera Lens team.

Cloudera Lens is a high-fidelity, context-rich, and fully correlated self-service observability & optimization tool that analyzes the state and wellness of a customer’s environments and empowers them to proactively discover and address unknown unknowns in their data, scale operations without compromising on performance or costs, and expedite remediation of issues.

As a Java engineer, you will be working in a team of engineers led by an Engineering Manager, collaborating with other engineers and stakeholders in India, United States, and other countries around the globe.

Responsibilities:

• Lead, architecture, design, and implementation of key aspects of the Cloudera Lens data collection, data analytics, data correlations, and recommendations.

• Work with product management, engineering, UX, and documentation teams to deliver high-quality products.
• Interact with partners and customers to help define roadmap and shape the technology.
• Empower team members to deliver high-quality software at a fast pace.

Requirements:

• Proven track record of performance.
• Passionate about software engineering. Clean coding habits, attention to detail, and focus on quality and testability.

• Strong software engineering skills: object-oriented design, data structures, algorithms.
• Experience with containerization orchestration technologies: Kubernetes, Docker.
• Deep knowledge of system architecture, including process, memory, storage, and network management is highly desired.
• Experience with the following: Java, concurrent programming, and related areas.
• Experience with Java memory management, performance tuning and scaling
• Experience in building horizontally scalable products handling multi-terabyte datasets is desirable.
• Experience with relational and non-relational databases: PostgreSQL, Amazon S3.
• Strong oral and written communication skills in English.

Advantageous To Have:

• Experience in building enterprise-grade cloud products.
• Experience with building/using cross-functional observability products.
• BS or MS in computer science.
• Cloud experience: AWS, Azure, GCP.
• Python, Linux, Micro Services experience.

We are looking for an HR Recruiter to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates.

HR Recruiter responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, we’d like to meet you.

Responsibilities

• Design and update job descriptions
• Source potential candidates from various online channels (e.g. social media and professional platforms like WorkIndia, Naukri.com etc.)
• Craft recruiting emails to attract passive candidates
• Screen incoming resumes and application forms
• Interview candidates (via phone, video and in-person)
• Advertise job openings on company’s careers page, social media, job boards and internally
• Send job offer emails and answer queries about compensation and benefits
• Participate in job fairs and host in-house recruitment events
• Handle the documentation of the employees

Requirements and skills

• Proven work experience as an HR Recruiter or similar role
• Experience with sourcing techniques
• Excellent verbal and written communication skills
• Excellent grasp on English
• Graduate/ Post- graduate in Human Resources Management, Organizational Psychology or relevant field

• Participate in brainstorming and technical ideation for projects with product, growth, and engineering
• You will design Scalable and Fault-Tolerant systems
• You will help Maintain critical and auxiliary systems (databases, cache ...)
• You will build Experiments that help validate hypotheses for the product

Experience:

2+yrs In your first 3 months, you will…

• Successfully onboard and create strong bonds with the current team
• Participate in brainstorming and technical ideation for projects with product, growth, and engineering
• Contribute to existing product features and experimentation

In your first 6 months, you will…

• Develop prototypes of new features or products using rapid iteration and experimentation as we explore new ideas
• Partner across the engineering team to ship features

In your first year, you will...

• Champion best-in-class engineering practices and systems for an emerging engineer team
• Help build a suite of features for the product

Our Ideal Hire:

• Learned best practices and has experienced the challenges and joys working at a startup
• Managed and maintained production code at increasing scales
• Feels strongly motivated by our mission
• Communicates complex problems and proposes solutions, in writing and in conversation

Expertise:

• Proficiency in any one language (ex: NodeJS / Go / Python)
• MySQL (design / indices / optimizing queries)
• Redis (types/ functionality/ use cases)

Hands-on experience:

• Handled scaling issue
• Good at debugging

Good to have:

• Kafka (or other stream-processing software)
• AWS

Do not apply if you are not:

• Ownership driven
• Curious in general
• Able to explain things in simple terms
• Self-motivated
• Use to work in the chaotic environment
• Highly proactive
• Willing to Mentor and humble to ask for collaboration
• Most important, Learn & Grow yourself!
• Hungry to grow anymore