Are you passionate about content and social media? Would you like to put your creativity and knowledge into practice? Are you someone who can interview random people on the street and make it entertaining? Are you the one who is skilled at shooting, editing and making videos? Are you a real digital addict that is available part time for a duration of 6 months? Are you currently in your bachelor's degree studying business or communications?
Then our Social Media Specialist position might be just for you! We are looking for a hungry intern with a strong interest in digital and who is ready to give 110% in a fast-paced cross-functional work environment (remote). You are flexible, curious, entrepreneurial and do not shy away from responsibilities.
A few words about us:
India's first disruptive EdFinTech start-up for pre-teenagers- Good Good Piggy is an online piggy bank and behavioral rewards platform...doubling up as an investment channel to build financially responsible children!
What Would You Do During Your Internship
- Create engaging reels and tiktok (and/or outsource this effectively)for our social media platforms
- Help manage the day-to-day handling of all social media channels including LinkedIn, Facebook, Twitter, Instagram, and TikTok, adapting content to suit different channels
- Manage and facilitate social media communities by responding to social media posts and direct messages
- Research and evaluate the latest trends and techniques in order to recommend improvements to increase performance of our social media platforms.
- Creating entertaining, interesting and fun reels to help increase the reach, impressions and followers of our digital audience(s).
- Writing and creating (video) content in English and Hindi.
What Do You Need To Succeed
- You live and breathe social media
- You are a fluent English speaker and possess outstanding copywriting skills
- You have an eye for video editing and shooting, and can design visuals for social media posts (Canva)
- You take initiative and are consistently proactive
- You have a creative mind, and you are a good organizer.
- You are highly organized and detailed-oriented
- You are a team player and able to work independently.
- You are a positive person, eager to learn and grow
- It’s a big plus if you’ve already had some hands-on experience running Social Media channels for another organization
- You are available 10 hours a week, and can respond to the deliverables assigned to you proactively
- You are interested in working in an internationally oriented environment
What Would You Get
- Access to India’s fastest-growing Fin-tech network
- Lots of room for personal and professional development
- A tall stipend of Rs. 4500/ pm
- An international team and lots of banter!
- Experience, and an opportunity to grow within and outside our company
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About us
We are building new-age billing and pricing infrastructure for SaaS companies. As SaaS pricing evolves from vanilla subscription-based models to more granular usage-based models, billing and pricing infrastructure needs to be completely reimagined.
Founders who sold their previous startups to Snapdeal and Gaana respectively. They have experience at organizations such as Google, Basepair, Elevation Capital, IIT Bombay, IIT Delhi and Harvard Business School. We are funded by marquee global investors, including Bessemer Venture Partners.
We are building our founding team, and are looking for:
- engineers who can optimize for quick iteration, fast deployment and having a great developer experience.
- sales, marketing and growth folks who are excited to push the envelope on GTM (go-to-market) innovation
You should be excited about learning and meaningfully shaping the trajectory of an early-stage startup from Day 0 in its journey.
What you can expect
- Ownership and autonomy: As a founding team member, you have immense responsibility. You own and drive the execution.
- Learning: You will work on challenging problems and engage in some of the most meaningful work of your life.
- You will have to figure out our Go-To-Market playbook from scratch - channels, messaging, discovery, demos, sales cycle, personas, nurturing, partnerships etc. Expect a whole lot of iteration and first principles thinking.
- Culture:
- We don’t take ourselves too seriously, and know how to have fun
- The health of our team is most important to us. Balance work with life - be productive, not busy.
- Being remote first, we thrive via async communication.
- Flexibility: Remote - work from wherever you are in the world; If you prefer coming to the office in person, we have a physical space in Indiranagar, Bangalore
- Compensation: We offer competitive salaries with generous ESOPs
- Benefits (for full-time roles):
- Health insurance
- Generous vacation policy
- Learning and development budget
- Team events and company offsites
- Maternity and Paternity benefits
- Company laptop
About this role
We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a working playbook that you can execute, we are probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you
You will directly work with the founders.
Outbound sales are critical to generating meetings with qualified prospects. You will lay the foundation for and execute our outbound sales strategy.
The primary objective is to generate meetings with qualified prospects by optimizing our outbound sales machinery - iterating on channels, messaging, ICP (ideal customer profile), tooling etc.
- Outbound prospecting
- Find leads from databases (Apollo, ZoomInfo, etc.)
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- Identify the needs of prospects, and build long-term, trusting relationships with to qualify leads as sales opportunities
- Iterate to maximize qualified meetings set up
- Experiment with different databases
- Experiment with messaging, level of personalization, length of sequences etc.
- Experiment with channels (email, LinkedIn, cold calls etc.)
- Experiment with different types of collateral
- Experiment with the recipient being targeted - industry, persona, intent signals etc.
- Loop in feedback from prospect responses to emails and cold calls to refine messaging further
- Inbound follow-ups - Respond to inbound leads and automate follow-up communication; iterate on messaging/channels to maximize conversion rate
- Run custom campaigns e.g., writing to VCs for intros to their portfolio companies, writing to conference attendees, scraping forums and job descriptions for relevant leads etc.
- Set up in-house tooling to ensure email deliverability, monitor open rate/reply rate, track domain reputation etc.
- Owning the CRM: Create and update leads, set up pipelines, email templates, and automation. Fully utilize CRM capabilities to nurture leads and deliver timely and relevant content
Key Qualifications
- 1-2 years of experience working as a sales development representative at a B2B SaaS company
- The solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early-stage setup
- Excellent written and oral communication skills
- Experience working with lead databases, sales engagement tools etc
- Familiarity with CRM systems and proficiency in managing leads, pipelines, and automation
- Willingness to get your hands dirty and do the grunt work in the early days
- Strong first principles understanding of business fundamentals; Ability to empathize with the end user, and understand their pain points; Ability to understand the product at a granular level
- Adaptable to work across time zones to cater to a global customer base
- Self-driven individual with high ownership and a strong work ethic
- Ability to build, manage and motivate a team
- Previous entrepreneurial experience is a huge plus
- Experience catering to the CFO persona is a plus
- Familiarity with billing systems, CPQ and accounting systems is a plus
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Customer Experience Executive
Location: Santacruz, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Note - Candidates must be flexible for 6 days and rotational shifts
Intuitive cloud (http://www.intuitive.cloud/">www.intuitive.cloud) is one of the fastest growing top-tier Cloud Solutions and SDx Engineering solution and service company supporting 80+ Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is a recognized professional and manage service partner for core superpowers in cloud(public/ Hybrid), security, GRC, DevSecOps, SRE, Application modernization/ containers/ K8 -as-a- service and cloud application delivery
JD: UIX Developer.
Requirements:
- 8+ years of experience developing dynamic, highly interactive user interfaces for the web.
- Strong hands on development with Single Page Applications.
- Well versed in software architecture patterns.
- Experience using OAuth and OpenID.
- Strong drive to learn and produce beautiful code.
- Ability to manage and interface with APIs and RESTful web services.
Responsibilities:
- Help write new design patterns, improve and adapt existing design component integration.
- Architect complete front-end stack of projects using HTML/CSS and TypeScript with Angular.
- Ensure responsive implementation.
- Implement UI component design focused on re-usability / scalability / extensibility / supportability.
- Collaborate with fellow developers, designers and analysts to solve problems.
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- Web developer ( PHP - Android / DevOps )
- Must have 3 years of PHP team lead experience
- Must have good experience in PHP and its MVC frameworks
- Experience in MySQL(5.6+) tuning and management
- Experience in developing Continuous Integration/ Continuous Delivery pipelines (CI/ CD). Must have good knowledge and experience of DevOps tools like Jenkins , GitLab , Sonarqube etc
- Knowledge of Low Code & No code Mobile Application Development Platform for rapid development , testing & deployment for enterprise mobile application will be an added advantage.
- Good knowledge in web and mobile cybersecurity will be preferred.
- Awareness of various automated testing tools like selenium, j Meter, Unit Testing will be of added advantage
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We strongly believe kids learn best through guided exploration and apt story narration. Working on hands-on activities or games, solving simple case studies in small groups of like-minded peers will help them connect the dots. Our live lessons are designed keeping in my mind, kids are the prime focus and the teacher is just the facilitator.
Our lessons guide the kids in solving real-world problems through learning and exploring new
concepts through inter-activities and games. Both are the key components of the lesson experience.
The games we design are not generic, but they fit into the lesson design. And, we also create
activities/games to simulate group learning where kids can form groups or compete against each other in the live class experience. For us, fun in game design means learners engagement, doing hands-on activities to help kids learn a concept, compete among their peer group and apply them to solve real-world problems.
Expectations
● Closely working with curriculum design team to create fun and effective learning games
● Create the necessary design assets that would be part of game design
● Understanding the pulse of the kids to define what is the best game experience as per their
age group
● Analyze user feedback (kids, teachers, curriculum designers) to improve game design
● Design the game mechanics and user interface of each game
Requirements
● Converting rough storyboards into functional simulations using Construct or build something
from scratch on any game engines (Phaser, Cocos, or any Html game engines - 2 D)
● Should know how to communicate requirements to tech, if need be
● Should have a demonstrable game-design portfolio
● Can single-handedly handle end-to-end game design for our ed-tech platform
● An eye for detail and highly engaging gameplay experiences
● A believer in great end-user experience
● Understands game mechanics, game play fundamentals and uses them to drive behavioral
change and motivate kids to have fun while learning
Brownie Points
● Experience in designing games for kids / Ed-tech platforms
● Good with Javascript or Typescript, html5
● Developed and published games on the Web, Google Play Store, Apple App Store, or else
where
● Understanding industry best practices
Skills :-
- Operating systems - Windows Server/Windows Client.
- Hands on experience in troubleshooting Windows OS and application related issues.
- Infrastructure technologies - AD (Active Directory), DNS, DHCP, IIS
- Good working knowledge of MS Office suite
-Strong foundation of Networking Principles.
- Web servers like Apache/Tomcat
Job Description : As a L3 Product Support, you will need to :
- Should have a minimum of 4+ years of L2 / L3 level Support experience.
- Should be able to interface with the customer's IT teams.
- Should have very good communication skills.
- The candidate should have a good understanding and working knowledge of Active Directory, Databases like Oracle/MSSQL, LDAP, J2EE web servers like Apache/Tomcat, SSL connectivity.
- Flexible and open to traveling as he/she may need to frequently travel to customer locations.
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