Graphics Designer

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

**Company Overview**

We are a VC-backed fintech startup developing an innovative online trading platform. As we scale, we're seeking a skilled Backend Engineer with expertise in Python to join our growing team and help build a robust, scalable infrastructure for our cutting-edge trading application.

We're based out of the UK and have our engineering team in India.

**Job Description**

We are looking for a backend developer who specialises in Python. Your role will focus on developing and maintaining the server-side logic, optimising performance, and ensuring seamless integration with the frontend. You’ll work closely with the engineering and product teams to deliver a high-quality, secure, and scalable platform.

**Responsibilities**

1. Develop and maintain server-side logic using Python

2. Design and implement APIs for seamless integration with frontend components

3. Optimise backend performance and scalability for high traffic and large data loads

4. Build and maintain databases, ensuring security, data integrity, and optimal performance

5. Collaborate with frontend engineers to ensure smooth integration between backend and frontend systems

6. Troubleshoot, debug, and optimise backend infrastructure

7. Implement data protection, security protocols, and authentication mechanisms (e.g., JWT)

8. Maintain and enhance real-time communication systems using WebSockets or similar protocols

**Required Skills**

1. Strong proficiency in Python and related technologies, knowledge of databases and SQL, and experience with web frameworks like Django or FastAPI

2. Strong analytical and troubleshooting skills, and the ability to solve problems

3. Good understanding of OOPs, task broking services, Queues, Redis

4. Familiarity with RESTful API design and integration

5. Strong understanding of database management (e.g., PostgreSQL, Redis) and caching strategies

6. Familiarity with modern authentication and authorization mechanisms (e.g., JWT, OAuth)

7. Proficiency in working with cloud hosting services (AWS, Google Cloud, etc.)

8. Experience with containerization and orchestration tools (Docker, Kubernetes)

9. Knowledge of real-time communication protocols (e.g., WebSockets, TCP, SSE)

10. Strong understanding of security best practices for server-side applications

11. Experience with version control (Git) and CI/CD pipelines

12. Minimum of 2-3.5 years of experience building scalable backend systems

**Perks**

1. Work From Anywhere Flexibility

2. Unlimited Leaves policy*

3. Competitive salary and unlimited growth opportunities

4. Insights on how HFT is done using cutting edge technology

If you’re passionate about building scalable, high-performance backend systems and want to be part of a cutting-edge fintech startup, we’d love to hear from you!

Responsibilities

> Selecting features, building and optimizing classifiers using machine

> learning techniques

> Data mining using state-of-the-art methods

> Extending company’s data with third party sources of information when

> needed

> Enhancing data collection procedures to include information that is

> relevant for building analytic systems

> Processing, cleansing, and verifying the integrity of data used for

> analysis

> Doing ad-hoc analysis and presenting results in a clear manner

> Creating automated anomaly detection systems and constant tracking of

> its performance

Key Skills

> Hands-on experience of analysis tools like R, Advance Python

> Must Have Knowledge of statistical techniques and machine learning

> algorithms

> Artificial Intelligence

> Understanding of Text analysis- Natural Language processing (NLP)

> Knowledge on Google Cloud Platform

> Advanced Excel, PowerPoint skills

> Advanced communication (written and oral) and strong interpersonal

> skills

> Ability to work cross-culturally

> Good to have Deep Learning

> VBA and visualization tools like Tableau, PowerBI, Qliksense, Qlikview

> will be an added advantage

We are hiring a Recruitment Executive who can take care of hiring and team building.

Job Roles and Responsibilities:

• Coordinate with managers to identify staffing needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. Job portals , Social media platforms, Professional networks).
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
• Design job descriptions and interview questions that reflect each position's requirements.
• Lead employer branding initiatives and manage a team of Recruitment executives.
• Forecast monthly, quarterly and annual hiring needs by department.
• Foster long-term relationships with past applicants and potential candidates.

Requirements:

• Must have experience in Non IT and leadership roles hiring, preferably for startups.
• Proven work experience (minimum 3+ years) as a Recruitment Specialist or similar role.
• Experience in volume/bulk hiring for Sales roles.
• Familiarity with social media, resume databases and professional networks.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organisations.
• B-Tech or MBA in Human Resources Management.

Business Development/Merchant Acquisition Job Description

Role Summary: In this role, the person would be responsible for people development and managing end-to-end merchant onboarding operations spanning lead generation, seller onboarding, and post-launch engagement. He/she will Identify, engage, onboard and support merchants.

Job Description

• Responsible for the overall merchant onboarding operational performance
• Perform Lead generation activities – Identify potential sellers through primary and secondary research, business listings, industry-specific databases, social media, referrals, and outbound calling – to build a healthy pipeline
• Put together acquisition collateral, sales scripts, segment database for approachable sellers, begin building sales pipeline
• Pre-screen sellers to ensure acceptance based against GMV potential & category suitability
• Assist sellers through the onboarding process
• Draft weekly written report and full sales funnel overview allowing for full clarity on sellers contacted and pipeline progress achieved
• Post-launch engagement – Track seller performance to maximize merchandise sale value, drive sponsored product and coupon adoption, order management, boost sales conversation, and merchant training, relationship management and support
• Manage onboarding experience including resolving onboarding / KYC related issues or KYC issues and exceptions to provide an exceptional merchant onboarding experience
• Ownership of Day-to-day operations to ensure all deliverables are met
• Identify Improvement Opportunities in Onboarding function, work with Product & Business teams for implementation.
• Gather all key learnings from Sellers and standardize, automate and scale the onboarding process, through partnership with internal stakeholders and use of technology.
• Work closely with various internal groups to understand business requirements, implement new processes, and contribute to ongoing process improvements.
• Ability to understand data trends and make inferences and recommend actions for improvement

To be successful, you must be able to:

- Identify, qualify, acquire and grow seller commitment to the Selling on Carorbis.

- Understand seller needs, defining clear project plans and executing to high expectations in a rapidly changing environment.

- Remain flexible to changing priorities, open to new ideas and have the Seller success firmly as the focus.

- Analyze customer data and make recommendations in order to maximize the potential of assigned sellers. Execute successfully on the plan recommended.

-Influence Sellers by acting as an expert of Carorbis tools and services.

-Use these metrics to guide your work and uncover hidden areas of opportunity.

-Meet or exceed quarterly Seller launches.

-Create and articulate compelling value propositions around the ‘Sell on Carorbis’ product.

Desired skills and experience:

• At least a Bachelor’s degree from a reputable institution
• At least 1 to 3 years of sales/business development/leads generation experience
• Knowledge in Customer & Merchant KYC, Lead generation, Lead management and Onboarding function
• Proficient in MS applications e.g., Microsoft Word / Excel / PowerPoint.
• Self-driven, proactive, with high levels of urgency and ownership
• Data-savvy; able to present & explain insights to stakeholders
• Strong problem solving, presentation & communication skills
• Strong number orientation
• Resourceful, adaptable, and teachable
• Driven, resourceful and independent
• Experience in acquiring merchants is an advantage

Basic Qualifications and Skills Required

• An understanding of and passion for e-commerce
• Work experience is preferred (2+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business.
• Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus
• Proven analytical skills and demonstrated ability to manage the business “by the numbers”.
• Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented
• Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives
• Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems
• Ability to work in teams and ultimately focus on delivering results with high standards

About Carorbis

At Carorbis, we believe there is a better way to buy parts for your vehicle. It’s one of the least

understood and least transparent industries. Our goal is to simplify buying auto parts for

everyone through our business, education, and community. We are obsessively passionate about it.

If you're looking to join a fast scaling startup, that is making an impact on millions of car owners by making genuine products accessible > Solving supply issues in the automotive sector > and educating customers, then this is the job for you.

We offer great flexibility with benefits like work from home, paid leaves, flexible hours, and great pay. You will also have an opportunity for exponential growth.

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.
  
  
  Skills
  
  
• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• Knowledge of object-oriented programming
• Ability to write well-documented, clean Javascript code
• Rock-solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle 
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suite

Data Platform engineering at Uber is looking for a strong Technical Lead (Level 5a Engineer) who has built high quality platforms and services that can operate at scale. 5a Engineer at Uber exhibits following qualities: 

• Demonstrate tech expertise › Demonstrate technical skills to go very deep or broad in solving classes of problems or creating broadly leverageable solutions. 
• Execute large scale projects › Define, plan and execute complex and impactful projects. You communicate the vision to peers and stakeholders.
• Collaborate across teams › Domain resource to engineers outside your team and help them leverage the right solutions. Facilitate technical discussions and drive to a consensus.
• Coach engineers › Coach and mentor less experienced engineers and deeply invest in their learning and success. You give and solicit feedback, both positive and negative, to others you work with to help improve the entire team.
• Tech leadership › Lead the effort to define the best practices in your immediate team, and help the broader organization establish better technical or business processes.

What You’ll Do

• Build a scalable, reliable, operable and performant data analytics platform for Uber’s engineers, data scientists, products and operations teams.
• Work alongside the pioneers of big data systems such as Hive, Yarn, Spark, Presto, Kafka, Flink to build out a highly reliable, performant, easy to use software system for Uber’s planet scale of data. 
• Become proficient of multi-tenancy, resource isolation, abuse prevention, self-serve debuggability aspects of a high performant, large scale, service while building these capabilities for Uber's engineers and operation folks.

What You’ll Need

• 7+ years experience in building large scale products, distributed systems in a high caliber environment.
• Architecture: Identify and solve major architectural problems by going deep in your field or broad across different teams. Extend, improve, or, when needed, build solutions to address architectural gaps or technical debt.
• Software Engineering/Programming: Create frameworks and abstractions that are reliable and reusable. advanced knowledge of at least one programming language, and are happy to learn more. Our core languages are Java, Python, Go, and Scala.
• Platform Engineering: Solid understanding of distributed systems and operating systems fundamentals such as concurrency, multithreading, file systems, locking etc.
• Execution & Results: You tackle large technical projects/problems that are not clearly defined. You anticipate roadblocks and have strategies to de-risk timelines. You orchestrate work that spans multiple teams and keep your stakeholders informed.
• A team player: You believe that you can achieve more on a team that the whole is greater than the sum of its parts. You rely on others’ candid feedback for continuous improvement.
• Business acumen: You understand requirements beyond the written word. Whether you’re working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, your attention to details leads to a delightful user experience.