Social Media Marketing

The Telecaller Executive is responsible for making outbound and handling inbound calls to potential or existing customers to generate leads, provide information about products or services, and support business growth. The role focuses on building customer relationships and achieving calling targets.

Key Responsibilities:

• Make outbound calls to potential customers from provided data
• Handle incoming calls and respond to customer inquiries
• Explain company products, services, and offers clearly
• Generate and qualify leads, and schedule appointments if required
• Maintain call records and update customer details in the system
• Follow up with customers for feedback or conversions
• Achieve daily/weekly call and performance targets
• Handle customer objections politely and professionally
• Coordinate with the sales or operations team when needed

Languages known:

Tamil / English, Malayalam/Hindi

NOTE:

ONLY CANDIDATES FROM COIMBATORE

FEMALES PREFERRED.

Job Overview:

We are looking for a detail-oriented and highly organized MIS Executive to join our team. This role will primarily focus on managing Management Information Systems (MIS) tasks, vendor management, invoicing processes, stakeholder coordination, and Learning Management System (LMS) administration. The ideal candidate should have strong analytical skills, excellent communication abilities, and the ability to handle multiple tasks in a fast-paced environment.

Key Responsibilities:

MIS Reporting and Analysis:

·      Prepare and manage regular reports and dashboards related to L&D

·      Conduct data analysis and provide insights on various operational areas.

·      Ensure accuracy and consistency of MIS reports and provide recommendations for process improvements

·      Maintain and update database systems to ensure data integrity and ensure green audit

Vendor Management:

·      Coordinate and liaise with vendors to ensure smooth and efficient operations

·      Assist in vendor selection, negotiations and managing contracts

·      Track and monitor vendor performance to ensure adherence to agreements

·      Resolve any vendor-related issues or disputes in a timely manner

·      Liaise with vendors to source training requirements

Invoicing:

·      Process invoices for various business transactions, ensuring accuracy and timely submission

·      Coordinate with the finance department to ensure payments are processed on time

·      Manage and maintain records of invoices, payments, and any other related documentation

·      Assist with financial reporting related to invoicing and payments.

Stakeholder Coordination:

·      Act as a key point of contact for internal and external stakeholders

·      Ensure effective communication between stakeholders for seeking nominations for our calendarized training programs, projects

·      Coordinate with participants to ensure timelines, deliverables and updates

·      Maintain and update relevant project documents and reports for stakeholders

·      Send calendar invites and reminders to participants

·      Track completion of mandatory compliance training

·      Follow-up with defaulters and ensure completion within timelines

·      Escalating issues beyond influence

LMS Management:

·      Oversee the administration and functionality of the Learning Management System (LMS).

·      Upload monthly calendars, monitor training programs, user access, track feedback, and course completion.

·      Liaise with LMS backend team for troubleshooting

·      Provide support to employees for LMS-related queries and issues

·      Analyze LMS data to generate reports on employee training progress and completion rates

Others:

·      Prepare creatives/artwork for org-wide mailer communication

Required Qualifications:

·      Bachelor’s degree in any field

·      Proven experience as an MIS Executive or in a similar role, preferably with exposure to vendor management and invoicing

·      Familiarity with Learning Management Systems (LMS) and basic HR software.

·      Strong knowledge of Microsoft Excel, Word, and PowerPoint. Knowledge of database management systems is a plus.

·      Excellent communication, organizational, and interpersonal skills.

·      Attention to detail with the ability to work independently and in a team environment.

·      Ability to prioritize tasks and manage multiple projects simultaneously

Desired Skills and Attributes:

·      Experience with vendor management tools and invoicing software

·      Strong analytical skills and the ability to interpret complex data

·      Ability to manage multiple stakeholders and adapt to evolving business needs.

·      Problem-solving mindset with the ability to troubleshoot issues quickly.

·      Proactive and self-motivated with a positive attitude

Job Title: Test Engineer

Job Description:

We are seeking a Test Engineer with 3 to 6 years of experience to join our dynamic testing team. The ideal candidate will have a strong background in manual/Automation testing, excellent communication skills, the ability to write comprehensive test cases, and a deep understanding of the domain in which our products operate. The Manual Tester should be a proactive team player, capable of taking ownership of their work, maintaining good rapport within the team and across other teams, and providing clear and accurate documentation of testing activities. Hands on experience in automation testing and API testing.

Qualifications and Skills:

• 3 to 6 years of experience in manual testing and automation testing.
• Excellent communication skills to effectively collaborate with team members and stakeholders.
• Strong test case writing/execution and Automation scripting skills.
• Deep domain knowledge relevant to the software under test.
• Proactive and self-motivated with a strong sense of ownership.
• Effective documentation and reporting skills.
• Experience with Web Automation is mandatory and mobile automation is an added advantage.
• Experience with API testing.

• 0-2 years exp in Product Support Role.
• Need to Understand the product and features, to demonstrate them to the end users.
• Sound knowledge of Java and SQL
• Need to Analyze and Resolve the Product specific queries, MySQL.
• Consistently Deliver customer requirements.
• Engage with the Development team and manage the progress of cases.
• Should be able to cope with a high-pressure work environment.
• The working model will be 24X7.

Must require

• Good Communication both verbal and written
• Analytical skills
• Team player

 In-depth knowledge of keyword research & ASO and ability to align SEO strategies to support ASO

- Excellent understanding of ASO best practices, as well as knowledge of app store algorithms, optimization methods and effective strategies for growing app installs

- Experience managing and handling creative assets & metadata copies for Appstore, as well as for A/B testing

- In-depth knowledge of research principles and methods and experience in analyzing data

- App Localization experience.

- Critical thinker and problem-solving skills

- Strong communication skills - both written and spoken

• a genuine interest in SEO and/or digital marketing
• evidence of a strong personal online profile, e.g. a blog, website or connections and interactions on various social media platforms
• a commitment to keeping your technical skills and knowledge up to date
• an inquisitive mind which drives you to understand Google's algorithms and predict what changes might be coming
• a good understanding of search engines
• an ability to understand social media platforms and how to use them to distribute content, gain more links and build successful campaigns
• a good understanding of PR and how to get the right messages out there
• an understanding of how customers search, where they search and why they purchase something online
• a good understanding of the wider marketing context
• strong analytical skills for understanding ranking algorithms
• excellent communication skills to educate, inform, manipulate and mediate across a number of stakeholders in an organization
• an understanding of, or experience of, HTML coding, and preferably Javascript and PHP (PHP: Hypertext Preprocessor)
• proficiency in Microsoft Office and an excellent knowledge of Excel
• some experience and knowledge of web hosting.

Responsibilities:

• Collaborating with the product team on initial concepts, user flows, visual design, and prototypes.
• Research and prototyping with our customers.
• Creation and evolution of UI and brand language within the product.
• Meticulous detail and care for design execution, from concept to delivery.
• Participating in all project phases, from strategy to launch to optimization
• Tightly collaborate with software designers and developers to bring new product features to the market.\

Requirements:

• We should be keen on solving problems with Bharat users.
• Excellent written, verbal, and interpersonal communication skills
• 3+ years of experience as a Product Designer.
• Extensive experience with a variety of graphic design and interactive tools, for example, Adobe Creative Suite, Sketch, Figma, Principle, Framer, etc
• Working knowledge of UX research methodologies with an ability to help lead sessions, apply appropriate techniques, and synthesize results
• Experience with cross-platform design systems, information architecture