Social Media Marketing Manager

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective

social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep

understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with

offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the

defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree

preferred).

● 2+ years of proven experience in social media management within a client-based agency or

related environment.

● Demonstrated success in devising and executing impactful social media strategies for a

variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both

internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best

practices.

● Proven track record of generating exceptional results via integrated marketing strategies

(online + offline).

Position Title: Program Manager cum Scrum Master

Location : Remote

Work Experience : 10+ and relevant experience in program manager : 6+

Notice Period: Immediate joiners

Job Overview

We have an urgent opening for a Program Manager cum Scrum Master. We are specifically looking for candidates with very strong program management experience, as well as an understanding of Order to Cash, Hire to Retire, and Customer Support program metrics.

Job Description:

• Overall 10+ years of experience in IT / Technology / Hi Tech consulting background and program management experience.

• Very good understanding in Order to Cash, Hire to Retire & Customer Support program metrics and have previous work experience on ERPs.

• Exhibits leadership and helps build high-performing teams.

• Facilitates daily scrum meetings and monitors progress against sprint commitments.

• Actively participates in sprint planning and gains commitment of work from the team based on team capacity.

• Coordinates with members within the team and across teams during grooming sessions.

• Coaches and guides the team based on team member's maturity and ensure understanding and adherence to processes.

• Collaborates, communicates dependencies, and builds relationships with other Scrum Masters and Product Owners.

• Ensures that releases are being deployed on schedule and tracked in both Jira & Confluence.

• Facilitates in removal of impediments helping team members work on deliverables throughout the process with minimal interruptions.

• Implement changes to improve efficiency and increase productivity, adjust as needed and incorporate feedback from the team.

• Reports the progress & calls out in case of any help needed for different deliverables.

• Self-starter, motivated, well-organized.

• Good listener, willing to learn new things and thrive in a fast-paced team environment.

• Infrastructure support and escalation management
• Effective management of infrastructure
• Proactive maintenance of Infrastructure at branches and HO
• Timely closure of tickets with in SLA

• Maintaining 100% uptime of Network.
• Proactive monitoring maintenance of network and Internet bandwidth

• Maintaining the working condition of the IT assets.
• Preparing the IT assets for the new joinees in a timely and effective manner.

• On-time execution of assigned projects;
• Proper utilization of the existing and newly added infra tools and assets. i.e EPM, Antivirus, etc.

• Ensure the regular Security measures are taken on the infrastructure.
• Ensure the process adherence as per IT Policies

• 3 + years of overall experience in IT Infrastructure domain.
• Degree in Computer Sciences / IT or equivalent

• Keen interest in experimenting with new Technology/gadgets/systems
• Should take the responsibility for Infrastructure needs and fulfill the same
• Should be a great team player and a good manager
• A great multitasker who should be able to work in a demanding environment
• Should be well connected with the vendor community
• Strong written and oral communication and interpersonal skills
• Must have a go-getter attitude.
• High social responsibility & Integrity
• Compliance twitho policies, rules, and regulations
• Belief in Teamwork & Effective leadership

• Good Knowledge on the end point infra support and server support
• Good Knowledge on IT security
• Linux, Windows OS knowledge
• Good knowledge on Networking and network security

• Escalation handling
• Vendor management
• Good Decision making skill

• New features developed independently with the ability to document the design after understanding and evaluating the requirements with necessary groundwork on required application components
• Hands-on coding to implement the design for feature completion
• Able to write unit tests that ensures bug free code
• Able to handle the multi-tenant and performance requirements of the new features and applications.
• Integrate the new features with existing modules, deliver ready to use code meeting necessary build requirements and CI/CD requirements.
• Work with other functional groups for product, technology, QA, tech support and deployment team.

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The ideal candidate must have the following qualifications.

• BE/B.Tech Degree from a reputed institution with at least 7 years of relevant experience
• Hands-on experience with Core Java, J2EE with a good knowledge of its ecosystem
• Experience with JUnit, JMH like performance tuning test tools preferred
• REST API design and development experience. Usage of Swagger or other API spec tools would be preferred. Working knowledge on Spring Boot is a plus
• Hands-on experience with some of the following application components is a plus: Solr, Kafka, OpenTSDB, Elasticsearch, Janus graph or any graph DB.
• Experience with databases such as MongoDB, MySQL or PostgreSQL required.
• Familiarity with continuous integration and build tools such as Jenkins or CircleCI, Maven, Ant required
• Experience building applications using microservices architecture is highly preferred. Knowledge of Kubernetes, Docker would be ideal
• Working knowledge on public clouds like AWS or Google cloud or Azure is a plus
• Experience building scalable systems
• Strong problem solving skills and ability and interest to solve complex problems
• Interest in machine learning (ML) data science is a plus