Content Writer

🚀 Job Title : Gen AI Engineer

Experience : 3 to 5 Years

Location : Bengaluru (MG Road – Prestige Building)

Work Mode : Hybrid (3 Days WFO)

Open Positions : 2

Notice Period : Immediate to 15–20 Days Preferred

🎯 Role Overview :

We are looking for a Gen AI Engineer with hands-on experience in building and deploying LLM powered applications.

You will work on cutting-edge AI solutions, including real-world enterprise use cases and next-generation internal products.

🛠 Mandatory Skills :

• Strong proficiency in Python.
• Hands-on experience with LLMs & GenAI frameworks (LangChain, LlamaIndex, Semantic Kernel).
• Experience in prompt engineering and system design.
• Knowledge of vector databases & embeddings.
• Experience integrating GenAI solutions into production systems.
• Understanding of REST APIs, async processing, and streaming responses.

⚡ AI / ML Knowledge :

• Strong understanding of NLP & transformer-based models.
• Familiarity with fine-tuning, embeddings, and inference patterns.
• Knowledge of GenAI evaluation metrics (accuracy, relevance, grounding).

☁ Infrastructure & Tooling :

• Experience with Cloud platforms (AWS / Azure / GCP).
• Familiarity with Docker & Kubernetes (good to have).
• Exposure to CI/CD pipelines and MLOps practices.

🌟 Nice to Have :

• Experience with multimodal models (vision, OCR, speech).
• Knowledge of AIOps, RCA, observability, enterprise workflows.
• Experience building AI agents & orchestration layers.
• Understanding of AI governance, safety, and responsible AI.

💼 Key Responsibilities :

• Design, develop, and deploy GenAI applications using LLMs (OpenAI, Azure OpenAI, open-source models).
• Build RAG pipelines using vector databases (FAISS, Pinecone, Weaviate, Chroma).
• Develop high-quality prompts, system instructions, and structured outputs (JSON, function calling).
• Integrate GenAI capabilities into backend systems via APIs & microservices.
• Optimize models for performance, latency, cost, and accuracy.
• Implement evaluation frameworks (hallucination detection, confidence scoring).
• Ensure data security, privacy, and compliance.
• Collaborate with product, design, and domain teams.
• Document architecture, prompts, and best practices.

💼🤝 Interview Process :

1. Geektrust Assessment (AI Agent-based evaluation)

2. Final Interview with Founder (45 mins)

Job Title: Pre-Sales Engineer

Location: Navi Mumbai, Vashi

Department: BMS (Building Management System)

Reports To: Regional Sales Manager

Job Summary:

We are seeking a dynamic and technically proficient Pre-Sales Engineer to join our team. In this role, the individual will be responsible for providing technical expertise and support to our sales teams, ensuring that customers receive accurate, tailored solutions that meet their needs. The individual will collaborate with internal and external stakeholders to drive sales growth, manage quotations, and ensure smooth execution of customer orders. The ideal candidate will have a strong technical background, sales aptitude, and excellent interpersonal skills.

Key Responsibilities:

 Technical Expertise: Leverage technical knowledge to support sales teams and provide accurate, technical solutions to meet customer needs.

 Commercial Awareness: Apply commercial understanding to enhance the precision of deals and customer proposals.

 Customer Solutions: Understand customer requirements and present customised technical solutions that align with their business goals.

 Collaboration: Work closely with sales teams to build strong customer relationships and drive revenue growth.

 Communication: Exhibit excellent communication skills, creating compelling sales presentations and effectively collaborating with customers, vendors, and internal teams.

 Solution Development: Develop solution architecture, detailed equipment lists, and presentation materials to meet customer requirements.

 Customer Support: Assist customers with technical issues related to equipment setup and resolve any post-sales concerns.

 Negotiation: Facilitate negotiations with potential customers, aligning technical and commercial aspects for successful deals.

 Quotation Management: Prepare accurate quotations based on customer requirements and ensure timely delivery through Regional Sales Managers.

 Vendor Coordination: Negotiate with vendors to secure backup quotes and select appropriate vendors based on technical product needs.

 Performance Tracking: Track issued quotations to monitor win rates, processing time, and the proportion of clean orders received.

 Internal Support and Coordination: Provide technical sizing, product selection, and support to Regional Sales Managers, ensuring timely and accurate quotations.

 Sales Support: Assist Regional Sales Managers and Dealers in technical discussions with customers to facilitate deal closure.

 Order Processing: Review purchase orders, ensure compliance with submitted offers, and coordinate with customers for amendments when necessary.

 Execution Handover: Once orders are finalized, pass on clean orders along with all required documentation to the Sales Operations Manager (SOM) for execution.

 Team Collaboration: Partner with the Regional Sales Manager to meet and exceed assigned regional sales targets.

Qualifications and Skills Required:

 Strong technical skills and comfort in leading technical discussions.

 Sales aptitude with a keen interest in interacting with customers.

 Proactive approach with a strong customer focus and problem-solving skills.

 Ability to quickly learn and adapt to new products and technologies.

 Excellent interpersonal and teamwork abilities.

 Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.

 Familiarity with commercial terms and conditions and their application in sales processes.

 Proficiency in MS Office tools, including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

 Engineering Degree (Electrical, Electronics, Mechanical)

 Strong communication and presentation skills.

 Familiarity with basic PLC and DDC design and software applications.

 Experience: 3-5 years of relevant in BMS or HVAC/ELV industry

This role offers the opportunity to be part of a team that drives innovation and customer

satisfaction. We are looking for highly motivated individual with a passion for both technical

and sales functions.

WHO WE ARE

We are a team of digital practitioners with roots stretching back to the earliest days of online commerce, who dedicate themselves to serving our client companies.

We’ve seen the advancements first-hand over the last 25 years and believe our experiences allow us to innovate. Utilizing cutting-edge technology and providing bespoke, innovative services, we believe we can help you stay ahead of the curve.

We take a holistic view of digital strategy. Our approach to transformation is based on conscious Intent to delight customers through continuous Insight and creative Innovation with an enduring culture of problem-solving.

We bring every element together to create innovative, high-performing commerce experiences for enterprise B2C, B2B, D2C and Marketplace brands across industries. From mapping out business and functional requirements, to developing the infrastructure to optimize traditionally fragmented processes, we help you create integrated, future-proofed commerce solutions.

WHAT YOU’LL BE DOING

As part of our team, you'll play a key role in building and evolving our Integration Platform as a Service (iPaaS) solution. This platform empowers our clients to seamlessly connect systems, automate workflows, and scale integrations with modern cloud-native tools.

Here’s what your day-to-day will look like:

• Designing and Building Integrations
• Collaborate with clients to understand integration needs and build scalable, event-driven solutions using Apache Kafka, AWS Lambda, API Gateway, and EventBridge.
• 
  
• Cloud-Native Development
• Develop and deploy microservices and serverless functions using TypeScript (Node.js), hosted on Kubernetes (EKS) and fully integrated with core AWS services like S3, SQS, and SNS.
• 
  
• Managing Data Pipelines
• Build robust data flows and streaming pipelines using Kafka and NoSQL databases like MongoDB, ensuring high availability and fault tolerance.
• 
  
• Client Collaboration
• Work directly with customers to gather requirements, design integration patterns, and provide guidance on best practices for cloud-native architectures.
• 
  
• Driving Platform Evolution
• Contribute to the ongoing improvement of our iPaaS platform—enhancing observability, scaling capabilities, and CI/CD processes using modern DevOps practices.

WHAT WE NEED IN YOU

• Solid Experience in Apache Kafka for data streaming and event-driven systems
• Production experience with Kubernetes (EKS) and containerized deployments
• Deep knowledge of AWS, including S3, EC2, SQS, SNS, EventBridge, Lambda
• Proficient in TypeScript (Node.js environment)
• Experience with MongoDB or other NoSQL databases
• Familiarity with microservices architecture, async messaging, and DevOps practices
• AWS Certification (e.g., Solutions Architect or Developer Associate) is a plus

Qualification

• Graduate - BE / Btech or equivalent.
• 5 to 8 years of experience
• Self motivated and quick learner with excellent problem solving skills. 
• A good team player with nice communication skills.
• Energy and real passion to work in a startup environment.

Visit our website - https://www.trikatechnologies.com

Purpose of the Role:

·         To create new revenue streams for GTS for their new products from the MNO segment.

·         Develop strategies to grow revenues from new wins of Antifraud firewalls, network monetisation and exclusive gateway commitments along with global traffic aggregation.

·         Participating & Winning RFPs that GTS is invited to and also proactively identifying MNOs to pitch GTS Antifraud network protection managed services and CPAAS platform products.

Key Deliverables of the role:

·         Develop the company’s MNO Sales and engagement strategy.

·         Build customer engagement and partner relationships and key strategic destination planning and execution of strategy.

·         Candidate must plan his region/territory and evolve strategies to create opportunities and penetrate the GTS new products into the Mobile Operator segment.

·         Develop a Key Account Plan to drive strategic ideas to improve wallet share and higher product penetration.

Key Activities of the role:

Ø  Identify potential Mobile operators for New Product sales opportunities.

Ø  Prepare commercial proposals and sales products presentations for the GTS products.

Ø  Deliver the presentations to the senior managers of the operators.

Ø  Analyse the regional MNO and assess the new business potential, conceptualize & execute strategies to drive sales, enhance revenue and achieve assigned Annual Operating Plan numbers.

Ø  Generate and close opportunities and generate revenue from new products sales.

Ø  Research and identify RFPs pertaining to Armour Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform and respond to the same. Follow up and close bids into orders.

Ø  Deliver annual margintarget booking with significant growth in subsequent years with an emphasis on the development of client relationships and customer delivery. 

Ø  Drive annual sales plans for GTS new products portfolio by extensive hunting new accounts opportunities.

Ø  Represent GTS interest in several telecom Industry forums, associations & conferences in the region.

Key Skills and Attributes in the candidates for the role:

Ø  Should have minimum understanding about solution sales cycle and steps involved in sale of Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform.

Ø  Should be able to generate, drive and close the leads for Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform.

Ø  Analytical mind capable of analysing the business cases of a potential lead, in specific geographies.

Ø  Experience in responding to RFP/RFQ/RFI, and coordinating preparation of techno-commercial proposals and being able to do corporate/product presentations etc. 

Ø  Should be able to work with CFTCross Functional Teams & manage projects.

Ø  Presentations Skills and negotiation Skills

Profile Qualifications and Experience

Ø  Should have a strong Sales experience, and a goal & result oriented sales aptitude and attitude

Ø  Graduate inSales or Marketing with minimum 8 -10years of experience in Telecom (Messaging or Voice or Roaming)

Ø  Good knowledge of A2P and Voice Firewalls brands and anti-fraud policy implementation and the A2P & Voice network protection business.

Ø  Should have experience in making. AntifraudNetwork protection & Monetisation proposals

Ø  Should understand the business dynamics, trends, systems & process intricacies regarding wholesale Pricing, routing, and product features

Ø  May have experience in Messaging Wholesale hubbing for traffic aggregation of voice or messaging

Ø  May have worked in some Managed Services units in Telcos covering voice or data products & services

Ø  Strong analytic skills and experience with metrics driven decision making.

Ø  Should be able to work in a multi-cultural people’s organisation.

Ø  Should have a good understanding of the regulations and legal nuances of the messaging and CPAAS business globally.

Ø  Strong verbal and written communication skills.

Ø  Collaborative and consensus driven approach; strong team player.

Ø  Ability to multi-task, prioritize, and deliver.

Skills required / Roles and Responsibility

• Aware of API testing.
• Good logical reasoning. Good problem-solving skills.
• Should be able to do Automation using python/java.
• Proficient with Selenium and Java
• Must have Manual testing experience.
• Hands on experience on automation frameworks and must have experience of building them from scratch.
• Great design and problem-solving skills.
• Good to have knowledge of any Cloud and basic of DevOps.
• Proficient understanding of GIT, Linux.
• Able to analyze and clearly articulate complex issues and technologies.
• Strong debugging skills.
• Excellent communication, documentation and reporting skills.
• Ability to plan, priorities and execute in fast moving Agile sprints

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.