Merchant Implementation Manager
at Digital, a leading provider of omnichannel payment. (PC1)
HTML/CSS
Javascript
XML- Ensure successful implementation of the new merchant with the goal to increase the number of company Digital ambassadors within the industry.
- Work closely with the merchant and the various CPD teams to guarantee a high-quality project delivery.
- Develop and execute an appropriate implementation plan for on-boarding, testing, and launch
- Configure the Product suite contracted by the merchant.
- Provide training to a select group of the merchant’s staff.
- Document key learning’s and collaborates with Solution and Technical engineers to streamline the integration and onboarding process
- Ensure transition the configured client to the internal Service Desk team and mentor its staff so they can provide full support to the client.
- Analyze and produce statistics and management reports for the leadership team
Education, skills, and experience
- Hands-on experience (1-5 years) and understanding of the eCommerce payment ecosystem and various roles/players (Payment Service Providers, payment schemes, etc.).
- Excellent communication skills whereby fluent English (written and oral) is a must.
- Coordination of end-to-end technical implementation of e-commerce payment products
- Expertise in credit card and international alternative payment solutions
- Expertise in PCI compliance and latest card schemes mandates
- Ability to manage simultaneously multiple projects and client relationships
- Knowledge of Internet and payments API related technologies including JSON, XML, HTML, CSS, and JavaScript
- Strong SQL knowledge
- Former experience in programming tools, including .NET and Java
Shubham Vishwakarma
Full Stack Developer - Averlon
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• In-depth knowledge and hands on experience on IBM FileNet (CPE) and Java/J2EE is mandatory.
• Good understanding of React JS, JavaScript, jQuery, Bootstrap, and front-end languages.
• Understand Project and detailed Scope and seek clarifications where necessary.
• Design, develop, and unit test applications / products.
• Analyze the impact due to changes in code.
• Design algorithms and flowcharts.
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• Run and automate tests to find any errors or bugs.
• Verify and deploy programs and systems.
• Configure, code and test enhancements and modifications to new and existing IBM FileNet applications.
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• Active Involvement in Development of Utility Job and Batch process associated with FileNet Application is a must.
• Knowledge of WebSphere Application Server, Deploying IBM FileNet, and Java/J2EE Application from lower to higher environments is essential.
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LaravelHTML/CSSJr. Shopify Developer
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Soft Skills
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Location - Kolkata (Hybrid)
![[x]cube LABS](/_next/image?url=https%3A%2F%2Fcdnv2.cutshort.io%2Fcompany-static%2F639877aa0ad87e002533a1c5%2Fuser_uploaded_data%2Flogos%2Fx_whiteB_eeCk0gqs.png&w=256&q=75)
XMLJob Description:
As a Technical Writer, you will be responsible for working independently on components of an information development project. You will contribute to the team on a variety of projects and call upon team members for guidance as needed. You will contribute to the team and work independently.
Experience Range:
5 - 7 years
Job Responsibilities:
- Strong writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents.
- Experience in using the Darwin Information Typing Architecture (DITA).
- Good knowledge and writing experience using XML-based authoring tools such as oXygen XML Editor.
- Create and maintain Online Help, Installation Guide, Upgrade Guide, Deployment Guide, Release Notes, Support Matrix, and other such product documentation deliverables.
- Design, develop, and write technically accurate and comprehensive product documentation that adheres to the MSTP.
- Understanding of core information development processes: content planning, content creation, and content review.
- Fundamental skills with the authoring tools used by the information development teams.
- Fundamental collaboration skills: Ability to work with cross-functional teams and other writers for updates in the product or the process.
- Ensure strict adherence to the delivery schedule by planning, tracking, and delivering as per sprint commitments.
- Participate in daily scrum meetings, development design reviews, and documentation reviews.
Skills Required:
DITA XML, XMetal, Oxygen XML Editor, MSTP, Astoria, Visual Studio, Agile Environment, Software Development Life Cycle (SDLC),
Desired Characteristics:
- Fundamental knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing.
- Experience with content management systems, such as Astoria and Visual Studio.
- Basic skills in editing (QA for documentation) – ability to recognize errors in a variety of information deliverables.
- Working knowledge of Lean/Agile/XP software development processes and how to follow processes for information development.
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- Intermediate programming experience in one or more of the following languages: Java, C#, JavaScript/TypeScript, Python
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- Experience in every-day use of version control system (git)
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React.js
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JenkinsJob Description
Sr Linux System Administrator
Experience: 5-10 years
Skills:
- VMware, vCenter, ESXi Administration
- RHEL/AIX OS Upgrades
- RHEL and AIX Patching
- Installation and configuration of services and software components.
- Handling hardware failures and server crashes
- Linux Filesystems (ext3 /4, xfs, zfs, etc.) management.
- LVM and NFS Filesystem management
- User Administration, PAM, LDAP
- Ansible, Git, Jenkins, CI/CD
- Networking
- Handling files, directories, and users.
- OS RHEL, Oracle Linux, Centos, UNIX AIX, others.
- AWS, Docker, and Cloud Administration optional
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There is an option for work from home for core Night shifts and Weekend Support. Extra allowances are provided for the same
Job location : Bangalore
Immediate to 30 days of Notice
Skills
AWS, Linux, VMware, Vcenter, ESXI, AIX Patching, RHEL, PAM, Ansible, Networking, OS RHEL, Oracle, Filesystems
Our client is one of the most innovative and fast growing InsureTech platforms that offers contextual insurance in a blink.
We are a team of consumer obsessed & driven people. We want to reimagine insurance through a consumption lens for millions. We are a B2C and B2B2C platform that wants to simplify the way insurance is experienced with principles of transparency, trust and contextualization. The multiple ideas that we are building upon are all about an experience beyond the way insurance is understood or sold at present in India.
Roles & Responsibilities:
1. Stakeholder management:- Managing the existing partners on Ecosystem. With customers at the core, ensuring that the best propositions from the partners are being sourced & enhanced for the end users
2. Business Development:- Originating new partners on the Ecosystem while ensuring that commercials are sorted out
3. Strategize member enrolment programme and lead cross-functional teams to deliver on mutually agreed targets
4. Work alongside the Data team to build unique dashboards for internal reviews and channelise data towards the partners
5. Work with the Product team to co-build various capabilities on the platform
6. Work with the marketing team to design campaigns & attractive promotions for enrolments.
Required Skills and Qualifications
- 5+ years of experience in a similar role with Digital platforms or digital roles
- MBA from Top B schools
- Eye for a consumer's mindset
- Experience of working in digital first platforms or differentiated build-outs
- Data driven approach to decision making
- Ability to multitask and work on a diverse range of requirements.
Work Location: Hybrid - Mumbai
About the Ecosystem Platform:
We are building India's largest mobility ecosystem embedded with features that all vehicle owners are going to love & use frequently. This would be a digital-only platform covering entire India and empowering the complete range of vehicles. In the last 3 months while being in stealth mode, we have scaled this platform to over 160,000 vehicles which range from Maserati & Rolls Royce to Suzuki & Hyundai on 4-wheelers and Harley Davidson & KT to Hero & TVS. This platform represents India's largest pool of data w.r.t. vehicles and aspires to build a strong bond between various brands and their end users over our Mobility Ecosystem. On a daily basis, we are registering new members every day to enjoy the benefits currently offered.
Our plan is to scale this to over 10mn members in the next 24 months and empower this with various experiences in an end-to-end manner. This is a very exciting platform which could give an opportunity to complete imagination
A sneak peak into the opportunity:
- 7+ million active customer base in our company (Mostly acquired in last 6 months)
- Created community for 2 & 4 Wheeler vehicle owners (currently in the beta version and onboarded 120K+ users in no time)
- A rapidly growing team in tech + product with some of the finest folks in the industry - A rapidly growing team of Sales, Marketing, Tech and PMs
- An opportunity to build products that influence insurance awareness and buying at the grassroot level.
Regards
Team Merito
Location: Chennai
Summary of the Position:
Job Purpose:
Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty.
Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.
Join us and be a part of this journey as we write Customer Success stories with these products.
Location: (Chennai/Hyderabad/Bangalore)
WHAT YOU DO:
- Interface with business customers, gathering and understanding requirements
- Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results
- Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis
- Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes
- Build, improve, and provide ongoing optimization of high quality models
- Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.
- Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.
- Communicate within the global community respecting cultural, language and time zone variations
- Demonstrate flexibility to adjust working hours to match customer and team interactions
ABOUT YOU:
- Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)
- 2-4 years of relevant experience in Data Science or Data Engineering
- 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
- Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
- Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)
- Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.
- Expertise with data modelling, data warehousing and ETL/ELT development
- Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive
- Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary
- Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks
- Curiosity, passion, and drive for data queries, analysis, quality, models
- Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders
How You Do It:
How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.
How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.
How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.
How You Show Up:
Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.
About Us
Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you will do:
- Monitoring room sales and improving sales technique
- Answering questions about property facilities/services and room accommodations
- Handling inquiries and obtaining correct information regarding details of reservation
- Confirming and processing reservation requests
- Ensuring all information pertaining to reservations are properly taken and entered into the system
- Overseeing accuracy of room blocks, reservations, and group market codes
- Keeping up to date rooms available for sale and any changes in hostel room rates
- Helping maximize room sales by upselling through different packages
- Maintaining and updating all room reservation transactions, room availabilities
- Handling group bookings as well as end to end reservations processes
- Working closely with Sales Front Desk, Marketing and other departments, to ensure guest requirements are met
Desired Candidate Profile
What you need to have:- Experience in voice and email process both
- Background in handling reservation for Hotels/Travel/Tourism in BPO/Call Centre(Hospitality)
Docker
Kubernetes- Works independently without any supervision
- Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization
- Experience in deploying highly complex, distributed transaction processing systems.
- Stay abreast with new innovations and the latest technology trends and explore ways of leveraging these for improving the product in alignment with the business.
- As a component owner, where the component impacts across multiple platforms (5-10-member team), work with customers to obtain their requirements and deliver the end-to-end project.
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- 5+ years of experience as a DevOps Engineer. Experience with the Golang cycle is a plus
- At least one End to End CI/CD Implementation experience
- Excellent Problem Solving and Debugging skills in DevOps area· Good understanding of Containerization (Docker/Kubernetes)
- Hands-on Build/Package tool experience· Experience with AWS services Glue, Athena, Lambda, EC2, RDS, EKS/ECS, ALB, VPC, SSM, Route 53
- Experience with setting up CI/CD pipeline for Glue jobs, Athena, Lambda functions
- Experience architecting interaction with services and application deployments on AWS
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- Experience with repository management, code scanning/linting, secure scanning tools
- Experience with deployments and application configuration on Kubernetes
- Experience with microservice orchestration tools (e.g. Kubernetes, Openshift, HashiCorp Nomad)
- Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)
- Experience with message buses (e.g. Apache Kafka, NATS)
- Experience with key-value stores and service discovery mechanisms (e.g. Redis, HashiCorp Consul, etc)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon