digital marketing Intern

Title: KAM

Experience:3-5 Years

Location: Pune

Job Description

As a key account manager, you will play a crucial role in nurturing and enhancing relationships with our clients. Your primary focus will be on ensuring our clients successfully integrate and leverage our APIs and SDK solutions to transform their businesses and meet their strategic goals.

Responsibilities: 

• Manage and enhance customer relationships through proactive communication and strategic account management.
• Act as the primary point of contact for client inquiries, providing technical guidance and business insights related to our API and SDK products.
• Collaborate with clients to understand their business needs and objectives, ensuring their goals are met through effective use of our solutions.
• Conduct regular review meetings with clients to discuss their usage of our products, address any issues, and identify opportunities for additional services, including crossselling and upselling.
• Coordinate with internal teams, including sales, product management, and technical support, to advocate for client needs and ensure a seamless customer experience.
• Develop customer onboarding materials and provide training to clients on new features and updates.
• Monitor customer health metrics and develop strategies to enhance customer satisfaction and retention.
• Analyze customer data to report on successes and areas needing improvement, and provide strategic recommendations to both clients and internal teams.
• Drive increased revenue through effective crossselling and upselling techniques, identifying opportunities to expand client usage of existing products and introducing new product enhancements.

Requirements: 

• Bachelor's degree in Business, Finance, Technology, or a related field.
• 3-4 years of experience in customer success or account management, preferably in fintech, banking, or financial services.
• Strong understanding of APIs, SDKs, and their application in financial services.
• Excellent communication and interpersonal skills, with the ability to interact at all levels of an organization.
• Proven track record of fostering lasting customer relationships.
• Demonstrated ability to effectively drive customer growth and revenue through strategic crossselling and upselling.
• Experience in tech products, SaaS cloud products, and any role.
• Experience in dealing with Enterprise customers would be preferred.
• An understanding of SaaS and BFSI would be preferred.
• A basic understanding of APIs would be preferred
• Ability to manage multiple accounts and tasks with effective resolution of conflicting priorities.
• Ability to understand and communicate technical concepts to nontechnical audiences.

Project Manager 

WHO WE ARE 

We are a team of digital practitioners with roots stretching back to the earliest days of online commerce, who dedicate themselves to serving our client companies.

We’ve seen the advancements first-hand over the last 25 years and believe our experiences allow us to innovate. Utilizing cutting-edge technology and providing bespoke, innovative services, we believe we can help you stay ahead of the curve.

We take a holistic view of digital strategy. Our approach to transformation is based on conscious Intent to delight customers through continuous Insight and creative Innovation with an enduring culture of problem-solving.

We bring every element together to create innovative, high-performing commerce experiences for enterprise B2C, B2B, D2C and Marketplace brands across industries. From mapping out business and functional requirements, to developing the infrastructure to optimize traditionally fragmented processes, we help you create integrated, future-proofed commerce solutions.

WHAT YOU’LL BE DOING

• Handle end-to end project planning and management of Software projects in e-commerce and retail industries.
• Create and present the project plans using Jira / MPP to clients and the internal stakeholders.
• Work closely with the Technical Architects / Technical Leads / Business Analyst / Quality Assurance for  estimation of the ongoing / upcoming projects.
• You will be responsible for the High Level timeline and Milestones for the project.
• Manage resource requirements and utilization for the project. Forecast utilization and work with the management for proper resource allocation and skill alignment.
• Closely interact with the clients to communicate and align on the  Project plans / scope / workflow / project execution etc.
• Track the execution of the sprints  against the project plan to ensure we are meeting the scheduled deadlines / milestones. Propose solutions in case there are timeline risks.
• Responsible for the Change Management process from the identification of the change request to estimation, approval,  planning and final execution of the change request.
• Monitor dependencies and risks to ensure timely resolution and/or escalation to reduce bottlenecks and maintain steady flow of work.
• Alert Client, Client Partners, Team and other stakeholders, to upcoming milestones and the resultant impact on timelines.
• Host agile events such as sprint planning, daily stand-ups, sprint reviews/demos and retrospectives.
• Coach team to adapt Agile principles and Scrum values. Use tools and processes as needed to empower team members to deliver better and iteratively improve the sprint performance.
• Work closely with Clients to ensure dependencies and impediments are cleared and the client team is fully aligned with the progress of the project
• Create reports and dashboards to monitor the progress of the project for the scrum team and management
• Report burnt hours on a regular basis for reporting, monitoring and billing purposes
• Be responsible for overall, on budget and on time delivery of the project

WHAT WE NEED IN YOU

• Hands-on experience in planning and management of software development projects from scratch.
• Experience in Ecommerce or Retail would be an advantage.
• Process oriented and also be flexible and dynamic to align with the current work flows.
• Project Planning skills - Using MPP, smartsheet or any other Project Management tool.
• Expertise on project management tools like Jira, Zoho People, Confluence, Bugzilla, Github, basecamp.
• Knowledgeable in agile methodologies and familiar with different agile ceremonies
• Good understanding of Jira / JQL to create reports, dashboards and workflows etc.
• Ability to manage Multiple Projects / Clients
• Excellent communication skills, written and verbal.

QUALIFICATION 

• Engineering Graduate or equivalent or MBA in Project management.
• 7 plus years of experience as a core Project Manager.

InfoGrowth is looking for a skilled Android Automotive OS Developer with 7+ years of experience in the automotive domain to join our cutting-edge team! If you're passionate about integrating technology with automotive systems and developing next-gen in-car infotainment solutions, this is the role for you.

Key Responsibilities:

• Develop and maintain applications for Android Automotive Operating System (AAOS), the Android-based infotainment system built directly into vehicles.
• Collaborate with automotive partners to integrate and optimize Google Automotive Services (GAS), including Google Maps, Play Store, and Google Assistant.
• Leverage your knowledge of vehicle signals and communication protocols to ensure smooth integration and performance of in-car apps.
• Work closely with cross-functional teams to deliver high-quality infotainment solutions for next-generation vehicles.
• Troubleshoot and optimize Android applications for automotive-specific use cases.

Key Skills:

• 7+ years of experience in Android development, with hands-on experience in the automotive domain.
• Strong knowledge of Android Automotive OS (AAOS) and Google Automotive Services (GAS).
• Expertise in vehicle signals and communication protocols.
• Proven experience in developing apps for in-car infotainment systems.
• Ability to collaborate with automotive engineers, testers, and designers to develop seamless solutions.

Founded in 2013, Instantpay is a trailblazer in the digital financial domain, dedicated to equipping businesses of all scales with advanced banking and financial solutions. This dynamic platform integrates banking, payments, collections, expenses, and developer APIs, offering a one-stop solution for modern financial needs.

We are seeking an experienced Senior Graphic Designer and Animator to join our creative team. The successful candidate will be responsible for creating and designing high-quality visual content for a range of media platforms, including social media, website, and print media. This role will require advanced skills in graphic design, animation, and video editing.

Responsibilities:- 

• Develop and execute creative concepts for various media platforms, including social media, website, and print media
• Create and design visual content, including but not limited to graphics, illustrations, infographics, and animations
• Produce video content, including storyboard creation, video editing, and motion graphics design
• Collaborate with cross-functional teams, including marketing and content teams, to ensure visual content aligns with brand standards and messaging
• Stay up-to-date with the latest design and animation trends and technologies
• Manage and prioritize multiple projects with tight deadlines and deliver high-quality work.
• Knowledge of Colour Layout, Palette, and Graphic Designing
• Handling a team

Requirements & Skills:-

• Bachelor's degree in Graphic Design, Animation, or related field
• At least 5 years of professional experience in graphic design, animation, and video editing
• Proven track record of successfully leading and managing a team of 2-3 individuals.
• Proficiency in Adobe Creative Suite, including Photoshop, Illustrator, After Effects, and Premiere Pro
• Strong portfolio showcasing a range of graphic design and animation skills
• Excellent communication and collaboration skills
• Ability to manage and prioritize multiple projects with tight deadlines
• Strong attention to detail and a commitment to producing high-quality work

If you are a talented Senior Graphic Designer and Animator looking to join a dynamic creative team, we encourage you to apply for this exciting opportunity.

Key Skills: Java, Node.js, React js, PHP , JSON, Mongo DB, Rest APIs, Word Press, Web Services, Mern Stack, Mean Stack, Express Framework, Bootstrap with Angularjs.

1. Overall 3 to 4+ years of experience is required with the following skills.
2. Strong knowledge of JavaScript, Nodejs, Angular. Expresses, Reactjs, AJAX, and jQuery
3. Good working knowledge of working database platforms like dynamo DB MYSQL and Mongo DB Experience
4. working on wasp user interface technologies HTML and JavaScript, Knowledge of web servers and app servers AWS and MongoDB.
5. You need to work in an agile cross-functional team to create a customer experience and implement high-quality code into production.
6. Work on bug fixes and improvement of application performance.
7. Hands on experience with a framework with Angular JS and Node JS
8. Hands on experience with utility library with jQuery lib, bootstrap.js, Angularjs, Bootstrap, Date Picker, canvasjs.min.js, Socket.io, Moment timezone.js
9. Good Knowledge of AWS Amazon web services.
10. Should be Proficient in Linux
11. Experience on Node.js and Json rest APIs developments and web services knowledge are highly preferred.
12. Knowledge of cross-browser platform issues and implementation is highly preferred.

Responsibilities:

• To create new Exclusive Distributor
• Research & identify new market opportunities
• Maintain smooth relationship with the customer & be ready to fulfill their needs effectively.
• Setting new goals & new strategies to run the business & revenue growth.
• Arrange business meetings with prospective clients
• Promote the company’s products/services

Requirements:

• Bachelor’s Degree preferred
• Experience required at least 1-2 years in related field
• Strong convincing power
• Representative skill with communication
• Self-motivated & the ability to be motivated by target