Social Media Manager

Strong Amazon Ads / Performance Marketing / E-commerce Marketing Profiles.

Mandatory (Experience 1): Must have 2+ years of hands-on experience in managing Amazon PPC campaigns (Sponsored Products, Sponsored Brands, Sponsored Display) for consumer-facing brands (D2C / E-commerce)

Mandatory (Experience 2): Proven experience in end-to-end Amazon Ads campaign management, including campaign setup, optimization, bid strategy, and scaling performance

Mandatory (Experience 3): Strong understanding of key Amazon advertising metrics such as ACOS, ROAS, CTR, CPC, and conversion rate, with a demonstrated ability to optimize campaigns for revenue growth and cost efficiency

Mandatory (Core Skills): Hands-on expertise in keyword research, search term analysis, competitor tracking, and campaign expansion strategies within Amazon ecosystem

Mandatory (Experience 5 Working knowledge of Amazon listing optimization, including A+ Content, product detail pages, and alignment between ads and organic strategy

Mandatory (Domain): Must have experience working with E-commerce / D2C / Consumer brands (preferably in Health & Wellness, FMCG, or similar high-competition categories)

Criteria

Mandatory

Strong Senior Business & Data Analyst Profile with deep experience in sales incentives and compensation analytics

Mandatory (Experience 1) – Must have 3+ years of experience in a Business analyst/Data analyst/Product analyst role with atleast 2+ years in BFSI/Fintech/B2B SaaS domain handling incentives or commissions

Mandatory (Experience 2) – Must have hands-on experience managing sales commissions, incentives, or variable pay programs (CRM administration alone is not sufficient).

Mandatory (Experience 3) – Must have worked independently on analytical workstreams, from problem framing through to stakeholder presentation.

Mandatory (Tech skill 1) – Must have deep proficiency working with complex, large, messy sales and incentives datasets (commission plans, quota structures, channel programs, and payout workflows)

Mandatory (Tech skill 2) – Must have a solid understanding of how commission plans are structured, how channel incentives differ from direct sales comp, and why calculation accuracy and auditability matter.

Mandatory (Tech skill 3) – Must have advanced Excel skills — building models from scratch, nested formulas, pivot tables, and strong calculation accuracy.

Mandatory (Tech skill 4) – Must have a track record of translating business requirements into precise product requirements, bridging business stakeholders and product/engineering teams.

Mandatory (Communication) – Must have clear written and verbal communication with both technical and non-technical stakeholders.

Mandatory (Domain) – Must have prior exposure to BFSI/Fintech/B2B SAAS platforms dealing with Sales Performance Management (SPM), Incentive Compensation Management (ICM), or channel incentives (commission automation, quota & territory planning, gamification, or channel partner loyalty).

Mandatory (Note): The compensation is inclusive of variable (Exact breakdown is subjective to each candidate)

1-3 years of experience in SaaS sales, lead qualification, or a similar role.

• Candidates should have Lead Qualification Experience (experience in SaaS solutions, tailored solutions, or solution selling).

• Engage with prospects via calls, emails, and LinkedIn to understand their needs and pain points.

• Experience using CRMs like HubSpot, Salesforce, or other sales tools.

• Excellent verbal and written communication skills.

• Strong ability to assess and qualify leads efficiently.

• Maintain accurate and up-to-date lead records in the CRM (e.g., HubSpot, Salesforce).

Job description:

Job Title: Sales Associate (B2B – SaaS / AI Solutions)

Location: Gurgaon

Department: Sales

About the Role

We are looking for a proactive and detail-oriented Sales Associate to support our B2B sales efforts for SuperBot. This role involves engaging with prospective clients, delivering product demonstrations, managing client relationships, and ensuring smooth post-sales operations. The ideal candidate will act as a bridge between clients and internal teams, ensuring both business growth and customer satisfaction.

Key Responsibilities1. Lead Engagement & Prospecting

• Act as the first point of contact for prospective B2B clients
• Qualify inbound and outbound leads based on business requirements
• Understand client needs and align them with product capabilities

2. Product Demonstrations

• Schedule and conduct clear, structured product demos
• Deliver compelling technical walkthroughs showcasing SuperBot’s value proposition
• Address client queries and objections effectively

3. Account Management & Retention

• Build and maintain strong relationships with existing clients
• Serve as a primary point of contact for day-to-day client requirements
• Ensure high levels of customer satisfaction and engagement

4. Financial Operations

• Manage post-sales activities including billing and invoicing
• Track payments and follow up proactively on outstanding dues
• Coordinate with internal teams to ensure accurate financial records

5. Churn Mitigation & Escalation

• Monitor account health and identify early signs of client dissatisfaction
• Take proactive steps to resolve issues and reduce churn
• Escalate critical concerns to the Client Success Manager (CSM)
• Support resolution by coordinating between client expectations and internal capabilities

6. Internal Liaison

• Act as a communication bridge between clients and internal teams
• Translate client feedback into actionable insights for the Tech team
• Contribute to improving AI conversation flows and overall product performance

Required Skills & Qualifications

• Bachelor’s degree in Engineering, Business, Marketing, or any related field
• 1–3 years of experience in B2B sales, SaaS, or client-facing roles, along with hands-on experience in post-sales operations such as billing, invoicing, and payment follow-ups.
• Strong communication and presentation skills
• Ability to understand technical products and explain them clearly
• Good organizational and follow-up skills
• Problem-solving mindset with attention to detail

Preferred Skills

• Experience in SaaS / AI / Voicebot solutions
• Familiarity with CRM tools and sales pipelines
• Basic understanding of client success and retention strategies

What We Offer

• Opportunity to work with cutting-edge AI solutions
• Dynamic and growth-oriented work environment
• Exposure to end-to-end sales and client lifecycle management

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• This role would require a F2F interview post initial telephonic discussion, Would you be available for the same?
• If you get shortlisted for this role, How soon would you able to join the organisation?

Education:

• Bachelor's (Required)

Experience:

• IT Sales/B2B Sales: 1 year (Required)

You will:

• Write excellent production code and tests and help others improve in code-reviews
• Analyze high-level requirements to design, document, estimate, and build systems
• Coordinate across teams to identify, resolve, mitigate and prevent technical issues
• Coach and mentor engineers within the team to develop their skills and abilities
• Continuously improve the team's practices in code-quality, reliability, performance, testing, automation, logging, monitoring, alerting, and build processes

You have:

For (Fullstack):

• 2 - 10 Years of experience
• Strong with DS & Algorithms
• Hands on Experience in the Programming languages: JavaScript (React or Angular), Python, SQL.
• Experience with AWS.

For (Geo Team):

• 4 - 10 years of experience
• Experience with Big Data technologies like Hadoop, Spark, Map Reduce, Kafka, etc
• Experience using object-oriented languages (Java, Python)
• Experience in working with different AWS technologies.
• Experience in software design, architecture and development.
• Excellent competencies in data structures & algorithms.

For (Backend):

• 2 - 10 years of experience
• Hands on product development experience using Java/ C++/Python
• Experience with AWS,SQL,GIT
• Strong with Data structures and Algorithms

Additional nice to have skills/certifications:

For Java skill set:

Mockito, Grizzly, Netty, VertX, Jersey / JAX-RS, Swagger / Open API, Nginx, Protocol Buffers, Thrift, Aerospike, Redis, Kinesis, Sed, Awk, Perl

For Python skill set: Data Engineering experience, Athena, Lambda, EMR, Spark, Glue, Step Functions, Hadoop, Kinesis, Orc, Parquet, Perl, Awk, Redshift

For (Data Engineering):

• 2 - 10 years of experience
• Experience with object-oriented/object function scripting languages: Python.
• Experience with AWS cloud services: EC2, RDS, Redshift,S3,Athena, Glue
• Must be proficient in GIT, Jenkins, CICD (Continuous Integration Continuous Deployment)
• Experience in big data technologies like Hadoop, Map Reduce, Spark, etc
• Experience with Amazon Web Services and Dockers

• Produce clean code and automated tests
• Align with enterprise architecture frameworks and standards
• Be the role-model for all engineers in the team in terms of technical competency
• Research, assess and adopt new technologies as required
• Be a guide and mentor to the team members and help in ramping up the overall skill-base of the team.
• Produce detailed estimates and optimized work plans for requirements and changes
• Ensure that features are delivered on time and that they meet the business needs
• Strive for quality of performance, usability, reliability, maintainability, and extensibility
• Identify opportunities for process and tool improvements
• Use analytical rigor to produce effective solutions to poorly defined problems
• Follow Build to Ship mantra in practice with full Dev Ops implementation
• 10+ years of core software development and product creation experience in CPaaS.
• Working knowledge in VoIP, communication API , J2EE, JMS/ Kafka, Web-Services, Hadoop, React, Node.js, GoLang.
• Working knowledge in Various CPaaS channels - SMS, voice, WhatsApp, RCS, Email.
• Working knowledge of DevOps, automation testing, test driven development, behavior driven development, server-less or micro-services
• Experience with AWS / Azure deployments
• Solid background in large scale software development.
• Full stack understanding of web/mobile/API/database development concepts and patterns
• Exposure to Microservices, Iaas, PaaS, service mesh, SaaS and cloud native application development.
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• Understanding of Agile Scrum and SDLC principles.
• Containerization and orchestrations:- Dockers, kuberenetes, openshift, consule etc.
• Knowledge on NFV (openstack, Vsphere, Vcloud etc)
• Experience in Data Analytics/AI/ML or Marketing Tech domain is an added advantage
•  

We are looking for a fresher or 1 year experienced WordPress/HTML/Bootstrap developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

To be a successful WordPress/HTML/Bootstrap developer, you should have in-depth knowledge of front-end programming languages, a good eye for aesthetics, and strong content management skills. Ultimately, a top-class WordPress developer can create attractive, user-friendly websites that perfectly meet the design and functionality specifications of the client.

WordPress Developer Responsibilities:

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.
•  

WordPress Developer Requirements:

• Bachelor’s degree in computer science or a similar field.
• Proven work experience as a WordPress developer.
• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
• Knowledge of code versioning tools including Git, Mercurial, and SVN.
• Experience working with debugging tools such as Chrome Inspector and Firebug.
• Good understanding of website architecture and aesthetics.
• Ability to manage projects.
• Good communication skills.

Job Requirements:

Roles and responsibilities

• Develop well-designed performant and scalable applications and microservices
• Writing reusable, testable, and efficient code aligning to software development best practices
• Integrate data storage solutions including databases, key-value stores, blob stores, etc.
• Build integrations with 3rd party applications through apis’ to ingest and process data
• Develop state-of-the-art analytics tools to support diverse tasks ranging from ad hoc analysis to production-grade pipelines and workflows for customer applications
• Ensure security and data protection aspects within the applications
• Partner with Data Scientists and Analytics Engineers to improve the performance and reliability of advanced algorithms
• Ensure high performance and availability of distributed systems and applications
• Interact directly with client project team members and operational staff to support live customer deployments and production issues

• 4+ years of experience in developing applications using python and related technologies.
• Familiarity in data ingestion and processing libraries in python.
• Thorough understanding of REST and GRPC technologies.
• Experience in using ORM (Object Relational Mapper) libraries for data access.
• Experiencing in developing and hosting APIs and integration with external applications.
• Experience in building data models and repositories using relational and NoSql databases.
• Knowledge of JIRA, Bitbucket and agile methodologies.
• Good to have knowledge of AWS services like Lambda, dynamodb, kinesis and others.
• Understanding of fundamental design principles behind a scalable application
• Familiarity with event-driven programming
• Strong unit test and debugging skills
• Affinity for learning and applying new technologies and solving new problems
• Effective organizational skills with strong attention to detail
• Experience in working with docker is a plus
• Comfortable in working with Unix/Linux environment
• Strong communication skills — both written and verbal