Social Media Lead

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Key responsibilities

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• Developing your sales team through motivation, counselling, and product knowledge education.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Key skills and experience required

• Bachelor’s / Master’s Degree in relevant field.
• Freshers with Good communication and Interest in sales are welcome.
• Experience in planning and implementing sales strategies.
• Experience in Lead generation, email marketing, excel would be preferred.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

We are seeking a highly skilled Senior/Lead Data Scientist with deep expertise in AI/ML/Gen AI, including Deep Learning, Computer Vision, and NLP. The ideal candidate will bring strong hands-on experience, particularly in building, fine-tuning, and deploying models, and will work directly with customers with minimal supervision.

This role requires someone who can not only lead and execute technical projects but also actively contribute to business development through customer interaction, proposal building, and RFP responses. You will be expected to take ownership of AI project execution and team leadership, while helping Tekdi expand its AI footprint.

Key Responsibilities:

Contribute to AI business growth by working on RFPs, proposals, and solutioning activities.

• Lead the team in delivering customer requirements, ensuring quality and timely execution.

Develop and fine tune advanced AI/ML models using deep learning and generative AI techniques.

• Fine-tune and optimize Large Language Models (LLMs) such as GPT, BERT, T5, and LLaMA.
• Interact directly with customers to understand their business needs and provide AI-driven solutions.
• Work with Deep Learning architectures including CNNs, RNNs, and Transformer-based models.
• Leverage NLP techniques such as summarization, NER, sentiment analysis, and embeddings.
• Implement MLOps pipelines and deploy scalable AI solutions in cloud environments (AWS, GCP, Azure).
• Collaborate with cross-functional teams to integrate AI into business applications.
• Stay updated with AI/ML research and integrate new techniques into projects.

Required Skills & Qualifications:

• Minimum 6 years of experience in AI/ML/Gen AI, with at least 3+ years in Deep Learning/Computer Vision.
• Strong proficiency in Python and popular AI/ML frameworks (TensorFlow, PyTorch, Hugging Face, Scikit-learn).
• Hands-on experience with LLMs and generative models (e.g., GPT, Stable Diffusion).
• Experience with data preprocessing, feature engineering, and performance evaluation.
• Exposure to containerization and cloud deployment using Docker, Kubernetes.
• Experience with vector databases and RAG-based architectures.
• Ability to lead teams and projects, and work independently with minimal guidance.
• Experience with customer-facing roles, proposals, and solutioning.

Educational Requirements:

• Bachelor’s, Master’s, or PhD in Computer Science, Artificial Intelligence, Information Technology, or related field.

Preferred Skills (Good to Have):

• Knowledge of Reinforcement Learning (e.g., RLHF), multi-modal AI, or time-series forecasting.
• Familiarity with Graph Neural Networks (GNNs).
• Exposure to Responsible AI (RAI), AI Ethics, or AutoML platforms.
• Contributions to open-source AI projects or publications in peer-reviewed journals.

Propel, a leading technology solutions provider, is seeking a dedicated and talented Business Development Executive to join our team. This role primarily focuses on establishing connections with potential clients based in the United States. As a Business Development Executive, you will play a crucial role in driving business growth by effectively communicating with leads, showcasing our offerings, and nurturing client relationships. 

Responsibilities: 

1. Outbound Calling: Initiate conversations with potential clients, engaging them in a professional and persuasive manner. 
2. Lead Follow-up: Follow up on leads generated through various channels, including website inquiries, email campaigns, and marketing events. 
3. Product Presentation: Present the company's products and services to potential clients, highlighting the unique value propositions and addressing their specific needs. 
4. Relationship Building: Nurture client relationships by actively listening to their requirements, providing relevant information, and building trust in our solutions. 
5. CRM Management: Maintain accurate and up-to-date records of client interactions, lead status, and follow-up activities in the CRM system. 
6. Collaboration: Collaborate effectively with the team to ensure a seamless handover of qualified leads and align strategies for maximizing conversions. 
7. Feedback and Reporting: Provide timely feedback to the team on lead quality, campaign effectiveness, and areas for improvement. 
8. Targets and Performance: Meet or exceed weekly and monthly targets for lead conversion, call volumes, and other key performance indicators. 
9. Industry Knowledge: Stay updated with industry trends, competitive offerings, and product knowledge to effectively address client queries and concerns. 
10. Professional Conduct: Uphold the company's reputation by adhering to professional standards, ethical practices, and maintaining confidentiality of client information. 

Requirements: 

1. Experience: Minimum 2 years of proven work experience as a Business Development Executive or in a similar role in sales department, demonstrating a track record of meeting or exceeding targets. Experience in the technology industry will be an added advantage. 
2. Communication Skills: Excellent written and oral communication skills in English, with the ability to articulate ideas clearly and confidently. 
3. Cultural Adaptability: Familiarity with US business culture and the ability to adapt communication style and accent to resonate with US clients. 
4. Persuasion and Negotiation: Strong persuasion and negotiation skills to effectively convert leads into clients and overcome objections. 
5. Time Management: Ability to work independently, prioritize tasks, and manage time efficiently in a high-volume, fast-paced environment. 
6. CRM Proficiency: Proficiency in using CRM software and other relevant tools to manage leads, track interactions, and generate reports. 
7. Shift Flexibility: Flexibility to work during Eastern Standard Time (EST) to accommodate US client requirements and collaborate with the team effectively. 
8. Motivated and Target-Driven: Positive attitude, self-motivated, and target-driven mindset with a passion for achieving and exceeding goals. 
9. Attention to Detail: Strong attention to detail and organizational skills to maintain accurate records and ensure a personalized client experience. 
10. Education: Bachelor's degree in business, marketing or a related field.

Nice to Have: 

1. US Accent Proficiency: Ability to communicate with a US accent, providing an added advantage in engaging with US-based clients. 
2. Technical Aptitude: Basic understanding of technology solutions or the ability to quickly grasp technical concepts to effectively communicate our offerings. 

Experience: 2-5 Years experience

Skills:

Core PHP (Knowledge of functions, Methods, PHP OOPS Concept, Ajax, MySQL, Jquery), Javascript, Basic knowledge of HTML, CSS, MVC Structure 

ABOUT US: TURGAJO TECHNOLOGIES PVT TLD (http://www.turgajo.com">www.turgajo.com )

We are a product-based company, on a mission to capitalize on the evolution of new technologies and the new opportunities they present. We develop cutting-edge software solutions for the service industry and are working on some exciting projects that we believe have the power to fundamentally change and enhance the systems used by businesses every day.

ROLE AND RESPONSIBILITIES

  At least 3+ years of experience as a system administrator.

• Knowledge of server technologies (cloud and on-prem).
• Work with both development and QA teams with a focus on automating builds & deployments.
• Knowledge of a range of current information technologies and computing platforms, such as cloud computing, Monitoring systems (Azure, AWS, VMw.are, commvault), Automation Tools (Azure/AWS Cloud, SCCM).
• Good Knowledge of Cloud-Based Software like Azure and AWS.
• Proficiency to manage the CI/CD process cycle includes the complete knowledge of Jenkins/TFS and Github.
• Ensure team collaboration using Jira, Confluence, and other tools.
• Build environments for unit tests, integration tests, system tests, and acceptance tests.
• Experience with virtualization (Azure, AWS, VMware).
• Experience and hands-on experience in Azure and AWS platforms.
• Azure and AWS monitoring and log analysis.
• Azure and AWS server and network security.
• Cloud-native engineer.
• Automate infrastructure provisioning and configuration (PowerShell scripting, etc.).
• Fixing skills, problem-solving, and resolution (root cause identification).
• VM’s deployment.
• Azure and AWS Site Recovery.
• Excellent Communication Skill is Mandatory.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor's degree in computer science or related field required
• 3 years of experience in hands-on DevOps engineering
• Working experience with C#
• Maintain and administer Jenkins systems
• Expert in using Azure and AWS toolkits
• Good understanding of cloud application design patterns and practices preferably AWS
• Ability to quickly learn new technologies
• Strong problem-solving skills
• Excellent oral and written English communication skills
• Experience implementing CI/CD
• Experience using a wide variety of open source technologies and cloud services
• Experience with infrastructure automation solutions (Ansible, Chef, Puppet, etc.)
• Experience with Azure and AWS
• Defined and implemented the configuration for high throughput and scale with capacity planning load balancing strategies.

PREFERRED SKILLS

Experience with Jenkins or any other CI/CD tool

Strong experience in automating CI/CD & application deployment using various tools like GitLab, Jenkins, and AWS.

Please email your resume at hraturgajodotcom

Responsibilities:

1.    Perform R&D in computer graphics and video contents editing. Help to develop new video editing/processing algorithms for our video and live streaming pipeline. Follow up state-of-art work in related fields and keep improving overall performance of our products. 

2.    Research and optimize algorithms/strategies of short video and streamed video coding.

3.    Research and develop practical image enhancing algorithms. Follow up state-of-art work in related fields and keep improving overall performance of our video systems.