Social Media Content Writer

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·       Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·       Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·       Communicate with customers through phone calls, WhatsApp, email, and SMS.

·       Execute and manage WhatsApp and email marketing activities.

·       Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·       Follow up with customers to ensure satisfaction and support patient engagement.

·       Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·       Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·       3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·       Strong verbal and written communication skills with persuasive ability.

·       Proficiency in MS Office and basic computer applications.

·       Customer-oriented mindset with strong problem-solving skills.

·       Ability to multitask and work in a fast-paced environment.

Key Skills

·       Customer Service Excellence

·       Healthcare Product Knowledge

·       Strong Communication & Relationship Management

·       Empathy, Patience, and Active Listening

·       Attention to Detail

·       Time Management

Why Join Us?

·       Work at the intersection of healthcare, community, and technology

·       Directly impact the lives of women across India and beyond

·       Flexible work environment and collaborative team

·       Opportunity to grow with a purpose-driven startup

How to reach me?

Connect with me on my LinkedIn

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

We are hiring a Principal Engineer – Physical Design to lead end-to-end implementation of advanced-node SoCs (7nm and below), from RTL to GDSII.

Key Responsibilities:

• Lead SoC / full-chip physical design and integration
• Drive floorplanning, partitioning, and P&R (APR)
• Define chip-level architecture for performance, power, and area
• Own clocking strategy, power planning, and dataflow
• Handle IO ring design, bump planning, and package co-design
• Ensure physical verification closure (DRC, LVS, DFM)
• Develop and own P&R flows and methodologies
• Collaborate with cross-functional teams (architecture, RTL, packaging)
• Mentor junior engineers and lead execution

Requirements:

• 15+ years in VLSI Physical Design
• Experience in 7nm or below technology nodes
• Strong expertise in floorplanning, STA, and P&R
• Hands-on with tools like ICC2 / Innovus / PrimeTime
• Experience in full-chip SoC tape-outs
• Strong understanding of ESD, latch-up, and foundry rules
• Experience with package integration and RDL is a plus

We are seeking a seasoned Engineering Lead with deep expertise in workflow orchestration systems, stateful execution engines, and distributed task runtimes. You will architect the next generation of our DAG-based runtime, develop the infrastructure for agentic workflow composition, and drive execution excellence across engineering. This role combines hands-on systems design with technical leadership and team mentorship.

Key Responsibilities

1. Architect & Build the Swarm Runtime

• Design and implement a DAG-based orchestration engine using Temporal, Argo Workflows, or equivalent event-driven runtimes.
• Build a scalable primitive registry for tasks, operators, guards, and computational nodes.
• Architect a robust scheduler capable of handling event triggers, retries, backoffs, and distributed coordination.

2. Develop the Workflow Composition Layer

• Define and build a YAML/JSON-based DSL for describing agentic workflows, dependencies, and execution semantics.
• Create a schema-driven rules engine ensuring validations, model calls, parallelism, conditional branching, and approval gates are seamlessly integrated.

3. Orchestration Logic & Runtime Intelligence

• Implement orchestration logic that coordinates:
• Validation layers
• Model calls (LLMs, embedding engines, external APIs)
• Human-in-the-loop approval gates
• Stateful transitions and checkpointing
• Ensure deterministic execution, traceability, and safe rollback mechanisms.

4. Workflow Certification & Automated Testing

• Define certification standards for every workflow type, including:
• Functional correctness
• Latency and concurrency thresholds
• Error-handling expectations
• Observability and trace coverage
• Build automated regression test suites validating workflow integrity before deployment.

5. Engineering Leadership & Delivery

• Lead, mentor, and grow a team of backend and systems engineers.
• Drive sprint planning, reviews, engineering discipline, and roadmap execution.
• Own runtime delivery deadlines, cross-team coordination, and release quality.

6. Observability, Reliability & Production Excellence

• Instrument the runtime with observability hooks: metrics, tracing, structured logs, and execution heatmaps.
• Build robust retry logic, distributed locks, idempotency guards, and failover strategies.
• Improve runtime stability, throughput, and scale characteristics.

Requirements

Must-Have

• 8+ years of backend engineering experience building high-scale systems.
• 3+ years leading teams focused on workflows, automation, orchestration, or distributed runtimes.
• Deep understanding of:
• Stateful orchestration engines (Temporal, Step Functions, Argo, Airflow)
• Message queues, pub/sub systems, and event-driven patterns
• Retry logic, compensating transactions, and idempotent operations
• Distributed tracing, observability pipelines, and health checks
• Strong background in concurrent programming, async task management, and execution models.
• Hands-on experience with at least one systems language or backend stack (Python, Go, Rust, Node).

Nice-to-Have

• Experience building workflow DSLs or schema-driven interpreters.
• Familiarity with LLM pipelines, agentic runtimes, or AI-driven workflow automation.
• Knowledge of Kubernetes-based runtime environments and workflow controllers.
• Experience with pluggable architecture design, sandboxing, or execution policies.

What This Role Offers

• Ownership of the core execution engine powering Perceive Now’s intelligent automation platform.
• A high-impact leadership position shaping architectural strategy and engineering culture.
• The opportunity to solve cutting-edge problems at the intersection of orchestration, distributed systems, and AI.

Job Requirements for Java Developer Roles

* Strong hands-on expertise in Java programming.

* In-depth understanding of Java garbage collection mechanisms and their impact on application performance.

* Ability to write clean, efficient, and maintainable code.

* Familiarity with best practices for performance optimization.

* Strong problem-solving skills and attention to detail.

Please note that you will have to attach the following documents after Round 1 that will be needed for the client submission:

1. LWD confirmation
2. PF service history

Mode of work: Hybrid weekly 3 Times.

While you may already know about Wissen and the company history, here is a quick rundown for you.

About Wissen Technology:

• The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.

• Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.

• Our workforce consists of 550+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

• Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.

• Globally present with offices US, India, UK, Australia, Mexico, and Canada.

• We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

• Wissen Technology has been certified as a Great Place to Work®.

• Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.

• Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.

We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.

Website : www.wissen.com

About position: We seek a Content Writer to join our editorial team. As a part of our team, a content writer will be working towards enhancing our website and often be in charge of conducting subject research and developing style manuals for our needs and requirements that helps drive conversions based on the organization’s goals.

Work Hours: Full Time (10:00 AM to 06:00 PM IST).

Experience required:  0-1 years experience required.

Responsibilities:

• Prepare well-structured drafts using Content Management Systems for cut-off, placement, and course of universities.
• Ensure all-around consistency (style, fonts, and images). Update website content as needed and conduct research on any given topic when required.
• Curate content with reference to punctuation, sentence formation, grammar, and content research. 
• Write and research about different colleges and universities.
• Share daily updates with the team leader and complete the targets on time.
• Proofread, edit, and curate content of colleges and universities, etc.           

Requirements:

• A bachelor's degree in journalism, communication, marketing or a related field.
• A portfolio of published or unpublished work that demonstrates your writing abilities and style.
• Proficiency in English grammar, spelling and punctuation.
• Familiarity with SEO principles and best practices.
• Knowledge of content management systems and tools, such as WordPress, Google Docs, etc.
• Ability to research and verify information from credible sources.
• Creativity and originality in generating ideas and content.
• Attention to detail and quality assurance.
• Adaptability and flexibility in working on different projects and topics

1. Working Experience in

·        C and/or C++ programming

o   Should have Project working experience in C or C++

o   Should have done feature enhancement and/or Bug fixing using C/C++.

·        System Programming knowledge in

o   Muti-threaded programming, Process contexts/forks/execs and system calls

o   IPCs (like Socket programming, Message Queues, semaphores)

o   Linux Operating system

o   File access calls, like file descriptor handled operations.

·        Enterprise Security domain and SaaS

o   IPSec, SSL VPN tunnelling

• Strong analytical skills - ability to turn business requirements into technical concepts and code
• Implementation knowledge of SAP Work Manager is must and other apps like Service Manager is a plus
• Knowledge in SAP MDK and SAP Asset Manager will be a big plus
• Experience in Java programming, SQL knowledge is a must
• Experience with Web-Technologies (HTML, CSS, JS, REST-WS) is a plus.

• Develops unique strategies and builds upon current client strategies within the digital arena to meet/exceed objectives.
• Executes projects to be high quality, on-time, and cost-effective/on budget.
• Fosters timeline development and monitors progress, ensuring deadlines are met.
• Manages overall project scope and ensures staffing assumptions adhere to a budget.
• Develops strong, trusting relationships between clients and agency partners, providing leadership and support during strategy, ideation, and execution.
• Manages client expectations, bringing issues/concerns to clients' attention before they become problems, offering potential solutions, and advising of potential delivery delays.
• Manages work and professional development of assigned project manager(s)
• Works with project managers to ensure the team is aligned with client requirements.
• Proactively keeps abreast of assigned clients' marketing and media plans, and provides technological solutions including rich media, site optimization, promotional ideas, mobile, social networks, viral, etc.
• Writes communications briefs, ensuring that creative and media are effectively integrated.
• Manages research studies that yield rich insights into consumer online behavior and key motivational/attitudinal behavior.
• Develops a total understanding of online target audience and mindset modes.
• Writes and transmits conference reports to clients and agency teams.
• Reviews statements and estimates of work prior to client review.
• Provides campaign performance reporting and analysis to clients.
• Ensures accountability is established during the project planning process.

Skills/Requirements:

• 5-10 years of full-time experience in digital marketing or advertising (digital experience required)
• Superior communication skills, both internal and client-facing
• Strong relationship management, organizational, and project management skills
• Ability to work effectively with a variety of internal teams and business groups, including Creative, Media and Technical Delivery Specialists
• Ability to identify opportunities for growth and incremental opportunities with client partners.
• Strong interest in technology or digital marketing
• Bachelor’s degree or equivalent in a related field.

• Automate and maintain ML and Data pipelines at scale
• Collaborate with Data Scientists and Data Engineers on feature development teams to containerize and build out deployment pipelines for new modules
• Maintain and expand our on-prem deployments with spark clusters
• Design, build and optimize applications containerization and orchestration with Docker and Kubernetes and AWS or Azure

• 5 years of IT experience in data-driven or AI technology products
• Understanding of ML Model Deployment and Lifecycle
• Extensive experience in Apache airflow for MLOps workflow automation
• Experience is building and automating data pipelines
• Experience in working on Spark Cluster architecture
• Extensive experience with Unix/Linux environments
• Experience with standard concepts and technologies used in CI/CD build, deployment pipelines using Jenkins
• Strong experience in Python and PySpark and building required automation (using standard technologies such as Docker, Jenkins, and Ansible).
• Experience with Kubernetes or Docker Swarm
• Working technical knowledge of current systems software, protocols, and standards, including firewalls, Active Directory, etc.
• Basic knowledge of Multi-tier architectures: load balancers, caching, web servers, application servers, and databases.
• Experience with various virtualization technologies and multi-tenant, private and hybrid cloud environments.
• Hands-on software and hardware troubleshooting experience.
• Experience documenting and maintaining configuration and process information.
• Basic Knowledge of machine learning frameworks: Tensorflow, Caffe/Caffe2, Pytorch