Business Developer

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

• Professional experience in enterprise java software development using Spring MVC framework , RESTful  APIs and SOA
• Experience working in Cloud(AWS)
• Outstanding problem solving skills
• API Development experience
• Exposure to monitoring tools such as ELK, Splunk
• Experience with Selenium for UI automated tests written in Cucumber or Scala
•  Able to handle day-to-day challenges and owning the resolution of issues as they arise.

1. Collaborate with the team to develop design concepts and visual solutions.

2. Work with our draping software to create virtual draping experiences for our customers.

3. Assist in creating graphics for our products.

4. Assist in video editing and video making tasks to produce engaging promotional content for our brand

5. Apply your knowledge of digital marketing and Instagram marketing to strategize and execute effective social media campaigns that drive brand awareness and engagement.

6. Embrace design thinking principles to solve complex creative challenges and contribute innovative ideas to our design process.

7 Utilize Canva to develop aesthetically pleasing and visually appealing graphics for our online platforms and marketing materials.

8.Assist in creating social media calendar and Graphics by maintaining brand voice and identity.

Key Responsibilities:

• Student and Employer Engagement:Build and maintain relationships with employers to understand their hiring needs and promote opportunities for our students.
• Collaborate with faculty and departments to identify potential job placements that align with students' skills and aspirations.
• Provide information and guidance to students about available job and internship openings, application procedures, and interview techniques.
• Job Placement Coordination:Facilitate the job placement process by matching students with suitable job opportunities based on their qualifications and career goals.
• Coordinate job fairs, networking events, and employer presentations to create platforms for students to connect with potential employers.
• Assist students in preparing and refining their resumes, cover letters, and portfolios to enhance their chances of securing interviews.
• Database Management:Maintain an organized database of job listings, employer contacts, and student profiles for efficient job matching and tracking.
• Ensure accurate and up-to-date records of student placements and employment outcomes to measure the effectiveness of the placement program.
• Student Support: Offer career counseling and guidance to students by helping them define their career goals, identify their strengths, and develop job search strategies. Conduct mock interviews and provide feedback to students to enhance their interview skills and confidence.
• Employer Relations:Reach out to potential employers to create partnerships and expand the range of job opportunities available to students.
• Collect feedback from employers about student performance to continuously improve the quality of our graduates.
•  

Experience & Skills Required 

Previously worked in any MNC for at least 6 months or worked in Top brand Engineering Colleges / universities for at least 2 years in placement division .

• Excellent communication and Drafting skills related to placement to industries 
• Awareness of Trending Technologies .
• Ready to Visit companies in Hyderabad / Bangalore / Pune
• Must have knowledge of recruitment pattern of product based companies .
• Ready to take challenge of placement even in recession , who can see the rising SUN behind the clouds before others .
• Impressive Personality with the capability of convincing others with SWOT analysis .

If you are passionate about helping students launch their careers and are excited about contributing to our placement efforts, we encourage you to submit your resume outlining your qualifications and motivation for applying.

IELTS trainers- the candidate should have the following skills/ qualities:
· willing to work full time
· very good command of English language
· able to handle a big class maturely
· smart, active, dedicated and hardworking
· consistent performer
· experience of at least 3 - 6 months (preferably)
. must be atleast a graduate (in any field).

Responsibilities and Duties of Trainer
· Handling class.
· Teaching IELTS modules.
· Taking up Spoken English classes.
· Following a set teaching system defined by the organisation.

Benefits
· Training will be imparted for any and every post.
· Comfortable, friendly and highly professional working environment.
· Regular appraisals and hikes based on performance.
· Incentives (as per the post)

Responsibilities

· Design, maintain and supply content for the organization's website

· Formulate strategies to build lasting digital connections with customers

· Monitor company presence on social media

· Launch advertisements to increase brand awareness
· Monitor website SEO performance

Responsibilities

§Implement assigned user stories within project schedule.

§Execute unit testing using automated unit test frameworks.

§Collaborate with team to identify and fix technical issue.

Job Description

§Experience in Java/J2EE, web framework (Spring, Hibernate) and web services.

§Hands-on with core Java and Spring MVC.

§Hands-on experience to implement and manage REST and Micro services.

§Familiar with DevOps pipelines.

§Experience in Agile development methodology like Scrum and test-driven Development.

§Good communication skill.

React Native Developers

• l React Native
• l Redux and State Management
• l Experience with OIDC/OAUTH2
• l Git and Git Flow Processes
• l JavaScript (ES6 and ES.next)
• l Unit Testing (Jest, Jasmine or similar frameworks)
• l Server Side Programming (NodeJS, Express)
• l OpenAPI Spec

Positions open: 04

iOS Intern: 02  Android Intern: 02

Work Location: Hyderabad

• Document and test new software applications.
• Research and assess new application ideas.
• Develop applications (coding, programming).

• Any Graduate with good knowledge of C, C++, or Java.
• Excellent analytical and logical skills.
• Ability to work in teams.

• Practical experience with a wide variety of software engineering tasks.
• Collaborating hand-in-hand tech team and direct interaction with the team leads and CTO.
• Shadowing, mentoring, and training opportunities with seasoned professionals.
• Opportunity to participate in networking events and company meetings.