technical support

·      7+ years of professional experience in front-end development.

·      5+ years of hands-on experience with React.js and its ecosystem (Redux, Context API, Hooks, etc.)

·      Strong understanding of JavaScript (ES6+), HTML5, and CSS3.

·      Experience with RESTful APIs, GraphQL, and WebSocket integration.

·      Proficiency in modern build tools (Webpack, Vite, Babel, etc.).

·      Expertise in state management libraries (Redux, MobX) and React Query.

·      Solid understanding of UI/UX principles and responsive design.

·      Experience with testing frameworks (Jest, React Testing Library, Cypress, etc.).

·      Familiarity with modern CI/CD pipelines and version control tools (Git).

At BigThinkCode, our technology solves complex problems. We are currently looking for Software Engineer, Test engineers to join and work with our cross-functional engineers of talented experts at Chennai.

As a Test Automation Engineer, you will engage in a dynamic environment where you will utilize quality processes and automation tools to enhance testing products and solutions. Your typical day will involve collaborating with cross-functional teams to implement automation methodologies, ensuring the highest standards of quality and efficiency in the testing process. You will be responsible for running the end-to-end quality engineering function, focusing on automation to improve control, accuracy, and integrity in all testing activities. This role requires a proactive approach to problem-solving and a commitment to continuous improvement in testing practices.

Please find below our job description, if interested apply / reply sharing your profile to connect and discuss.

Company: BigThinkCode Technologies

URL: https://www.bigthinkcode.com/

Work location: Chennai (work from office)

Experience: 3 – 4 years

Education: Bachelor’s degree in computer science or comparable experience.

Responsibilities:

·      Reviewing and managing the manual / automation code quality.

·      Develop & enhance Test automation framework to support different OS, Browsers etc.

Requirement:

·      Hands on expertise in both manual and automation testing.

·      Familiar with oops concepts and basic programming language.

·      Test management - Agile process, Stakeholder co-ordination, Status reporting

·      Strong expertise in Automation Framework design (Selenium+Java Framework, Rest Assured)

·      Designed, reviewed and maintained automated test scripts.

·      Developed reusable utilities to embed in framework

·      Experience in performing Software Testing and preferably Application testing

Benefits:

·      Medical cover for employee and eligible dependents.

·      Tax beneficial salary structure.

·      Comprehensive leave policy

·      Competency development training programs.

Job Purpose

Responsible for managing end-to-end database operations, ensuring data accuracy, integrity, and security across systems. The position plays a key role in driving data reliability, availability, and compliance with operational standards.

Key Responsibilities:

• Collate audit reports from the QA team and structure data in accordance with Standard Operating Procedures (SOP).
• Perform data transformation and validation for accuracy and consistency.
• Upload processed datasets into SQL Server using SSIS packages.
• Monitor and optimize database performance, identifying and resolving bottlenecks.
• Perform regular backups, restorations, and recovery checks to ensure data continuity.
• Manage user access and implement robust database security policies.
• Oversee database storage allocation and utilization.
• Conduct routine maintenance and support incident management, including root cause analysis and resolution.
• Design and implement scalable database solutions and architecture.
• Create and maintain stored procedures, views, and other database components.
• Optimize SQL queries for performance and scalability.
• Execute ETL processes and support seamless integration of multiple data sources.
• Maintain data integrity and quality through validation and cleansing routines.
• Collaborate with cross-functional teams on data solutions and project deliverables.

Educational Qualification: Any Graduate

Required Skills & Qualifications:

• Proven experience with SQL Server or similar relational database platforms.
• Strong expertise in SSIS, ETL processes, and data warehousing.
• Proficiency in SQL/T-SQL, including scripting, performance tuning, and query optimization.
• Experience in database security, user role management, and access control.
• Familiarity with backup/recovery strategies and database maintenance best practices.
• Strong analytical skills with experience working with large and complex datasets.
• Solid understanding of data modeling, normalization, and schema design.
• Knowledge of incident and change management processes.
• Excellent communication and collaboration skills.
• Experience with Python for data manipulation and automation is a strong plus.

Job Description:

• Design and develop automated test scripts using Java and Selenium.
• Implement BDD frameworks using Cucumber.
• Perform API testing using tools like Postman, RestAssured, or similar.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automation.
• Write unit and integration tests to ensure the design criteria are met.
• Produce well-written documentation for each test case.

• You have 2+ years of experience with production GCP/AWS; Experience with Kubernetes is a plus
• You have conducted penetration testing using different tools like Backtrack and Metaspoilt
• You have experience in developing security training and guiding the internal development teams
• You design and implement best practices concerning information security
• You can create programs to implement Identity and Access Management
• You have to develop automated security testing.
• You have to triage security issues and provide recommended fixes.
• You have conducted vulnerability assessments using various open-source and commercial tools.
• You are an excellent collaborator & communicator. You know that start-ups are a team sport.
• You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
• You are excited by the prospect of working in a distributed team and company.

Your Tasks:

• Participate in all aspect of operation and application support.
• Work primarily in Java-on-Java Spring and web frameworks like Bootstrap and Vue.js.
• Engage and collaborate across time zones with different front-end and back-end developers.
• Working closely with your teammates on knowledge sharing and experience build-up.
• Drive development best practices with your teammates to deliver high quality solutions. 

  Your profile:

• Bachelor’s degree in computer science, information technology, or engineering with strong communication skills.
• 4+ years of experience building large-scale software applications or web applications
• Strong knowledge of Full-Stack development with Java Spring Framework and established web frameworks Bootstrap, Vue.js, React or AngularJS.
• Experience of different data stores and search engine solutions like Apache Solr or Elasticsearch and designing and implementing API web services (RESTful and SOAP-based)
• Ability to work independently and collaboratively in a multidisciplinary team environment whiles providing operational support capability.

• Experience with Web Components and Custom Elements
• Understanding of data visualization concepts and technologies (SVG, D3.js)
• Familiarity with JavaScript build tools such as Webpack.
• Git Source Control
• Unit and E2E Testing - Cypress.io / Chai / Karma / Jasmine / etc.
• Experience building responsive interfaces.
• Good sense for building visually appealing products.
• Some Node experience
• Experience using RESTful Web Service Architecture
• Experience working in Agile Environments
• To be considered for this role, you must have:
• A deep understanding of building complex, single-page JavaScript apps using frameworks such as Angular, React, or Vue
• Fluency with JavaScript, TypeScript, CSS and SASS

• In this Senior Front End Engineer position, you will:
• Inherit a well-architected, clean and robust codebase built with TypeScript, Angular, and SCSS/SASS with a modern interface
• Work with our design team and other engineers to make sure our application is performant and intuitive to use
• Evaluate and implement new libraries and components
• Ensure best practices are followed in the design and development of the application
• Contribute to and help manage our open source libraries

We are looking for Customer Success Specialist (B.Tech graduates) to assist our customers with product inquiries in a swift, proficient and friendly manner. Should be instrumental in customer retention by addressing concerns and product issues.

Required Candidate profile

Interact with customers by email, live chat, or calls
Experience/ Knowledge in HTML/CSS, App integrations, Using API keys, Work flows / automations, Browser extensions

• Research and properly evaluate sources of information to determine possible limitations in reliability or usability
• Apply sampling techniques to effectively determine and define ideal categories to be questioned
• Compare and analyze provided statistical information to identify patterns, relationships and problems
• Define and utilize statistical methods to solve industry-specific problems in varying fields, such as economics and engineering
• Prepare detailed reports for management and other departments by analyzing and interpreting data
• Train assistants and other members of the team how to properly organize findings and read data collected
• Design computer code using various languages to improve and update software and applications
• Refer to previous instances and findings to determine the ideal method for gathering data