technical support

Position Overview

We are seeking an experienced Operations Executive to join our dynamic team at NextNation. The ideal candidate will oversee the day-to-day operations of our talent mobility division, with a particular focus on managing exam preparation programs, curriculum development, trainer recruitment, and customer relationship management.

Key Responsibilities

• Manage and optimize the operational workflow of our Talent Mobility services
• Oversee the recruitment, training, and performance management of exam preparation trainers for IELTS, PTE, Goethe, and other international language examinations
• Develop, review, and update curriculum materials for various exam preparation courses to ensure quality and relevance
• Build and maintain strong relationships with students, ensuring high satisfaction rates and addressing concerns promptly
• Coordinate with international university partners and education providers to stay updated on admission requirements and procedures
• Monitor quality standards across all operational aspects of the study abroad division
• Analyze operational data to identify opportunities for process improvements and cost efficiencies
• Collaborate with marketing and sales teams to align operational capabilities with business development goals
• Ensure compliance with education industry regulations and standards

Requirements

• Minimum 1+ years of experience specifically in the study abroad industry
• Proven track record in recruiting and managing trainers for international exams including IELTS, PTE, and Goethe examinations
• Experience in curriculum development and educational content creation
• Strong background in customer relationship management with demonstrated ability to handle student concerns and maintain satisfaction
• Excellent understanding of international education systems and visa requirements
• Superior organizational and multitasking abilities
• Strong analytical skills with the ability to interpret operational data
• Exceptional communication and interpersonal skills

Preferred Qualifications

• Bachelor's degree in Education, Business Administration, or related field
• Previous experience as a trainer for international language examinations
• Knowledge of CRM systems and educational management software
• Familiarity with multiple international markets for student recruitment
• Experience with process optimization and quality management systems

NextNation is an equal opportunity employer committed to diversity and inclusion in the workplace.

Location: HSR Layout, Bengaluru

Employment Type: Full-time

Start Date: Immediate

Mandate Skills:

• 3 - 7 years of experience in cloud-native applications (Azure strongly preferred) using Python.
• Thorough understanding of Object-Oriented Programming (OOP) design and practices.
• Strong RDBMS experience (PostgreSQL, MS SQL etc.) designing tables & writing queries.
• Great command of design patterns (especially integration design patterns)

We are seeking a Operations Intern to assist in streamlining business processes and improving efficiency. This internship provides practical experience in supply chain management, logistics, and business operations.  

Key Responsibilities: 

- Assist in daily operational tasks and workflow management.  

- Monitor and optimize supply chain and logistics processes.  

- Coordinate between different departments to ensure smooth operations.  

- Help in documentation, reporting, and process improvement initiatives.  

- Analyze data to enhance operational efficiency.  

Skills Required: 

- Strong problem-solving and analytical skills.  

- Ability to manage multiple tasks efficiently.  

- Basic knowledge of operations and supply chain processes.  

- Proficiency in MS Office and data analysis tools is a plus.  

Benefits:  

- Hands-on experience in business operations.  

- Exposure to supply chain and workflow management.  

- Internship certificate upon completion.

Responsibilities:

• Responsible for generating revenue through the sale of sponsorship packages for conferences by targeting various companies, organizations and associations.
• Strategic research to understand the relevant market and business challenges aligned with the subject area of each event and develop a list of potential sponsors for each conference.
• Utilize telephone solicitation, electronic and written correspondence and face-to-face meetings as tools to meet and exceed the budgeted sponsorship target for each conference.
• Engaging with clients on the phone and developing lasting relationships.
• Working with the marketing department to convert inbound sales enquiries into leads.
• Oversight of the full sales cycle of each event, managing baseline business metrics and growth targets.
• Attend daily/weekly sales update meetings and conference planning meetings as required.
• Achieving monthly and overall revenue targets.

Requirements:

• Minimum 1 to 2 years of experience in Business Development.
• Excellent verbal and written communication.
• Experience in market research and lead generation.
• Bachelor's degree in Mass Communication or other relevant field.

Job Type:

• Full time & On-site
• 5 day work week

• Location: Kormangala, Bangalore

Job brief: 

• We are a company in the business of evolving people and have developed Excellence Installation Technology which is a Trillion Dollar Industry and has been validated by Forbes too. 
• We are looking for an enthusiastic person to contribute in converting the enquiries to customers for our company. 
• Candidates will be responsible for closing sales deals over the phone and maintaining good customer relationships. 
• They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. 

Responsibilities: 

• Contact potential or existing customers to inform them about our product/service. Answer questions about products or the company. 
• Ask questions to understand customer requirements and close sales. 
• Enter and update customer information in the database.
• Handle grievances to preserve the company’s reputation.
• Go the “extra mile” to meet business requirements and facilitate future sales. 

Responsibilities:

.Approaching potential leads and closing them within a stipulated time frame.

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

1. Building products that impact millions
2. Working on really tough problems that challenge you
3. Being part of a small team where you are impactful

1. 50K+ API requests/min
2. 25K+ concurrent users every second

• A team that loves coding & building exceptional quality products
• Challenges that will push you beyond your limits
• A democratic place where everyone is heard & aware
• No hierarchy, politics, bosses, managers or anything like that
• And most importantly, Happy Vibes!

• 4 year degree or equivalent experience
• 8 to 13 years of software development experience 
• Demonstrates broad and deep expertise in any programming languages(Java, GoLang) and open source frameworks (e.g., Spring Boot, Micronut).
• Designs, develops, and approves end-to-end functionality of a product line, platform, or infrastructure and microservices.
• Must have exposure to at least one cloud product/platform development.
• Working knowledge of any one client side framework like ReactJS or Angular, etc.
• Should have exposure to one or more databases like Cassandra, MongoDB, Graph, Redis, Elastic Search and Postgres.

• Designing, developing, coding, testing and debugging software framework/product
• Coordinate automation testing with the Engineering team members in an Agile workflow
• Flexible to work on automation as well as development
• Create accurate and detailed bug reports when issues are identified
• Mentor and assist other Engineering team members in automation standards

Do you have the right skills?

• 2+ years of professional experience within Automation/Development
• Scripting experience in Java or Python
• Hands on experience with the Rest API testing is necessary
• Basic understanding of networking / Linux process debugging tools
• Excellent communication and analytical skills, with experience working with otherdevelopers towards a common goal
• Great communication: Provides status without prompt, brings up blockers (coding/testing) immediately, speaks up in standup / planning
• Ability to remove some roadblocks