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technical support
technical support

technical support at Y Media Labs · Chennai, Bengaluru (Bangalore), Bengaluru (Bangalore) · 0 - 1 years · ₹0L - ₹2L / yr · Profitable · Posted 2 Jun 2016

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technical support

Abhishek Chatterjee's profile picture
Posted by Abhishek Chatterjee
0 - 1 yrs
₹0L - ₹2L / yr
Chennai, Bengaluru (Bangalore), Bengaluru (Bangalore)
Skills
Technical support
technical support engineer
Tech Support
We are having an opening for Technical support engineer: Requirement: Good experience in technical support. Good communication skill. Voice process. Rotational shift (including night shifts). Intro about YML: We're a company headquartered in San Francisco bay area (US) and also have a offices & employees in Bangalore and Europe. We work with fortune 500 companies directly to develop their mobile products and also have our own suite of mobile products. Apps developed by us have ranked in the top spot on the app store. One of the apps "Intro to Letters" was handpicked by "Steve Jobs" and featured in an Apple prime time commercial. We have a strong Technical and Management team having experience working at eBay, Google, Yahoo, Dell with Strong educational background from IIT, Stanford, Georgia, Purdue University. For more information you may check out our website at http://www.ymedialabs.com Y Media Labs Domlur Diamond Destrict
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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Y Media Labs

Founded :
2009
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Y Media Labs creates world-class digital experiences. We work with leading global brands to bring successful products and mobile applications to market.
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Connect with the team

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Vijayalaxmi Hanamannavar
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Sesha Sai
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Shama Nayak
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Kumar L
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Trisha Arya
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Abhishek Chatterjee
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Shubham Vishwakarma

Full Stack Developer - Averlon
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