technical support

Job Title: Brand and E-commerce Manager

Location: Bangalore

Experience: Brand Management | D2C & Marketplaces | Digital Growth

Industry: FemTech | Wellness | Healthcare | Consumer Brands

Company Overview

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services.

Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostics, games, AI-powered chat, expert consultations, and more. We are proud recipients of the Innovation in Menopause Care Award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision.

Learn more: www.miror.in

SUMMARY

Brand and E-commerce Manager with experience managing online brand presence, digital sales, and consumer engagement across D2C websites, marketplaces, and social platforms for a fast-growing FemTech brand. Strong at building brand strategy, driving online revenue, ensuring brand consistency, and translating consumer insights into high-impact marketing initiatives. Adept at working across marketing, content, design, and tech teams to scale purpose-led healthcare brands like MIROR.

CORE COMPETENCIES

·        Brand Strategy & Positioning

·        D2C & Marketplace Sales (Amazon, Website)

·        Online Revenue & Conversion Optimization

·        SEO & Website Content Strategy

·        Social Media & Digital Marketing

·        Visual Content & Creative Direction

·        Consumer & Market Research

·        Campaign Planning & Execution

·        Cross-functional Collaboration

·        Brand Analytics & Reporting

·        Budget & ROI Management

PROFESSIONAL EXPERIENCE

·        Developed and executed MIROR’s brand strategy aligned with business and marketing objectives, strengthening positioning in the peri-menopause and menopause wellness space.

·        Managed brand sales across online platforms, including MIROR’s D2C website and marketplaces, driving visibility, conversions, and repeat purchases.

·        Conducted consumer research and trend analysis to identify opportunities for product positioning, content themes, and brand expansion.

·        Partnered with marketing, design, content, product, and tech teams to plan and deliver integrated campaigns across digital channels.

·        Tracked brand performance and online sales metrics, analyzing traffic, conversion, engagement, and retention to inform optimisation strategies.

·        Planned and managed brand marketing budgets, ensuring spend efficiency across campaigns, creatives, and platform investments.

·        Oversaw development of brand collaterals, including digital ads, website banners, product pages, packaging visuals, social creatives, and campaign assets.

·        Ensured brand consistency across all touchpoints—website, marketplaces, WhatsApp community, social media, emailers, and paid media.

·        Led SEO initiatives including keyword research, on-page optimisation, blog content alignment, and website structure improvements to increase organic traffic.

·        Worked closely with creative teams on visual storytelling, including reels, videos, product imagery, and educational content to build trust and recall.

·        Managed and optimised social media presence, aligning content with brand tone, medical credibility, and community engagement goals.

·        Coordinated website development and optimisation, working with developers on UX improvements, landing pages, and conversion journeys.

·        Monitored industry trends, competitor activity, and regulatory sensitivity within women’s health to identify risks and growth opportunities.

TOOLS & PLATFORMS

·        D2C Website & Marketplaces

·        Google Analytics, Search Console

·        SEO Tools (Ahrefs / SEMrush – if applicable)

·        Meta & Google Ads

·        Social Platforms (Instagram, WhatsApp, LinkedIn)

·        CMS & Website Tools (Shopify / WordPress)

·        Creative Tools (Canva, Adobe, Figma)

What We Offer

·        Competitive base pay + performance-based commission/bonuses

·        Training and ongoing product support

·        Career growth opportunities within MIROR

·        Dynamic and brand-focused working environment

Join Miror and be the welcoming face of a company that values compassion, innovation, and excellence!

Why Join Us?

·        Be part of a high-growth startup tackling a real need in women’s healthcare.

·        Work with a passionate, purpose-driven team.

·        Opportunity to grow into next generation focused company roles as we scale.

·        Competitive salary and career progression.

Ping me here and we will connect!

Job Description:

Hiring for Senior Salesforce ServiceMax Consultant

Experience : 8+ Years

Location: Remote(Contract)

Salesforce Admin certification, ServiceMax 101 and ServiceMax 201 certifications required.

8+ years working in Salesforce ServiceMax Administrator and a strong understanding of Salesforce best practices Salesforce ServiceMax & Service Cloud experience is required.

Experience on full-cycle implementation of ServiceMax Experience on designing solutions within the ServiceMax platform and Salesforce Salesforce analytics configuration experience is required Salesforce flow configuration experience is required Understand data integrations between various enterprise applications (e.g. SAP).

Experience with JIRA Projects and Service Management system is desirable. Proven experience with developing and implementing ServiceMax solutions such as Depot Repair and Factory Repair processes.

Hands-on experience building SFMs, Inventory management, Preventative Maintenance, Work Execution Hands-on Experience with Contracts, Warranties, Entitlements Management.

Website Developer will be responsible for the coding, design, and layout of the website, encompassing its visual appearance and technical functionality. They will build websites and web applications according our client's or company's specifications, ensuring they are visually appealing, easy to navigate, and perform efficiently across all devices.

The primary duties of the Website Developer will include :

Design and Development :

- Writing clean, testable, and efficient code using programming languages like HTML, CSS, and JavaScript.

- Developing and maintaining websites and web applications.

- Creating responsive designs that ensure websites look and function correctly on various screen sizes (desktop, tablet, mobile).

Integration and Performance :

- Integrating data from various back-end services and databases.

- Optimizing websites for speed, scalability, and performance.

- Ensuring cross-browser compatibility and adherence to web standards.

Testing and Maintenance :

- Conducting rigorous testing (unit, integration, end-to-end) to ensure all features are working correctly and identifying/fixing bugs.

- Maintaining, expanding, and scaling the website as business needs evolve.

- Ensuring website security and implementing best practices.

Collaboration :

- Working closely with UI/UX designers, project managers, and other developers to translate design mockups and functional requirements into a technical reality.

- Gathering and refining specifications and requirements based on technical needs.

About the job

We are looking for a talented Web Designer cum developer to create amazing websites and user experiences. The ideal candidate should have an eye for clean and artful web design and developement skills . They should also have superior user interface design skills. The successful candidate will be able to translate high-level requirements into interaction flows and artefacts. They will be able to transform them into beautiful, intuitive, and functional web designs.

Eligibility

Access to a PC or Laptop with a reliable internet connection.

Good understanding of the English language.

Any graduate with a desire to become a web developer. Freshers are welcome.

Knowledge of HTML, CSS, and JavaScript is a plus but NOT mandatory.

Freshers are encouraged to apply. Comprehensive training will be provided, so no prior coding experience is necessary.

Responsibilities

Creating new websites from scratch.

Redesigning and rebuilding existing websites.

Creating sitemaps and designing wireframes.

Collaborating with teams and managing workspaces.

Creating effective content to ensure user engagement.

Working on Front-End development to create interactive User Interfaces (UI).

Building easy navigation for a solid User Experience (UX).

Working on Back-End development to ensure fast and error-free website performance.

Benefits

Internship Certificate

Letter of Recommendation

Performance-Based Stipend

Part-time work from home (2-3 hours per day)

5 days a week, fully flexible shift

Skills

• Have published at least one original React JS Application.
• Experience with third-party libraries and APIs
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.

Roles 

Should be able to single-handedly build performant mobile apps on the React JS platform. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities 

• Build pixel-perfect, buttery smooth UIs across web platforms.
• Leverage APIs for deep integrations with web platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Writing application interface codes using JavaScript following react.js workflows.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.

Relevant Experience

3 to 10 years

Job Description and Key Skills Required:

• Hands-on with any of the programming languages like NodeJS/ExpressJS, Python, Java, Php or any.
• Design and create efficient RESTful API endpoints for both internal and public consumption
• Strong understanding of database technologies such as MySQL, Postgress, Oracle , relational Database.
• Work closely with front end developers to understand required data model
• Comfortable deploying applications on AWS, and have a strong working knowledge of EC2, RDS and S3.
• Must understand overall system design, architecture , improve design and implement new processes.
• Strong understanding of sessions, cookies & local storage is must.
• Experience with in memory databases like redis basic, Memcache
• Independently think of solutions to complex requirements; possess exceptional logical skills.
• Analyse current products in development, including performance, scalability, diagnosis and troubleshooting.
• Work with the existing framework and evolve it by building reusable code & libraries
• Search and introduce new software related technologies, processes and tools.
• Bonus: You're fluent with React.
• Bonus: Interested in full-stack development.
• Bonus: Any experience of iOS/Android mobile development.
• Bonus: Experience with CI servers such as Jenkins, Travis or similar types
• Bonus: Experience with web server like Nginx

• Strong knowledge of PHP web frameworks such as Laravel, CI,
• Understanding the fully synchronous behaviour of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript,
• Knowledge of object oriented PHP programming
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes

Roles & Responsibilities:

• Responsible for improving the company's organic search results.
• Creates and launches SEO campaigns, identifies areas of improvement.
• Expertise in building high-quality links from reputed sites.
• Strong experience in on-page and off-page link building activities.
• Ability to build/manage a team and motivate them to achieve the team objective.
• Review and analyze areas that need to be improved, deleted, or revised, prepare detailed strategy reports.
• Compile and present SEO performance reports.
• Identify the least expensive but most powerful and profitable keywords for the website.
• Ensure websites are filled with optimal keywords and Consult with the Tech team to improve SEO wherever required.
• Executing weekly technical audits to identify issues and bugs.
• Perform keyword research to optimize existing content and uncover new opportunities.
• Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages.
• Provide recommendations and execute strategies for content development in coordination with SEO goals general and keyword specific.
• Help to create and support marketing content to socialize and use for social media purposes.
• Should be an individual contributor as well as the ability to manage a team.

Requirement:

• Any BE Graduate or Equivalent degree holder.
• 3 to 8 years of experience.
• Candidates with previous Ed-tech /E-learning/ E-Commerce experience will be preferred.
• Should be a self contributor.
• Excellent verbal and written communication skills.
• Ability to multitask and remain organized in a fast -paced environment.

Remuneration: Best in the Industry.

Job Location:  Bommanahalli, Hosur Road, Bengaluru

Notice Period: Immediate