Social Media Associate

Job Title : IBM MQ Administrator

Experience : 8+ Years

Locations : Bangalore / Pune / Hyderabad

Positions Open : 5

Shift Timings :

• 07:00 AM – 04:00 PM IST
• 02:00 PM – 11:00 PM IST
• 10:30 PM – 07:30 AM IST (Night Shift)

Work Mode : Hybrid (3 Days Work from Office)

Job Summary :

We are seeking experienced and skilled IBM MQ Administrators to join our team.

The ideal candidate will have a deep understanding of IBM MQ, IBM WebSphere, and associated middleware technologies.

This role involves managing and maintaining the messaging infrastructure to ensure secure, efficient, and reliable communication between applications across the enterprise.

Key Responsibilities :

• Administer, monitor, and support IBM MQ infrastructure.
• Manage and troubleshoot IBM WebSphere, Tomcat, JBoss, and Apache environments.
• Configure and maintain AppConnect integrations.
• Perform regular system health checks, maintenance, upgrades, and patch management.
• Monitor message queues, logs, and system performance for timely issue resolution.
• Work in a multi-shift environment and provide on-call support as needed.
• Collaborate with application and infrastructure teams to support deployments and troubleshooting.

Must-Have Skills :

• IBM MQ Administration
• IBM WebSphere
• Apache Tomcat
• AppConnect
• JBoss
• Apache HTTP Server

Good-to-Have Skills :

• IBM WebSphere Application Server (WAS)
• Microsoft IIS

About Us : Signal Expert Global LLP is a Multi-National Company - involved in the business of providing Technical Analysis and Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance about Forex and Comex segments. Also, Educate in Technical Analysis,identification of market Lots, pricing, possible entry points, barriers to entry, and the prevailing trendsofthe Forex and Comex market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

Job Profile – Digital Marketing Executive (International Market - Paid Advertising )

Location – Indore, Work from Office Only

Package – 25000 to 35000 ( depending on the interview)

Roles and Responsibilities :

• Develop and execute paid marketing campaigns across various digital advertising platforms, such as Google Ads, Facebook Ads,Instagram etc.
• Conduct thorough keyword research and competitor analysis to identify opportunities for campaign optimization and improved ROI.
• Create compelling ad copy and engaging visual content to attract and convert target audience.
• Monitor campaign performance, analyze data, and provide regular reports on key metrics, such as click-through rates, conversion rates, and cost per acquisition.
• Collaborate with the marketing team to align paid marketing strategies with overall marketing objectives and brand messaging.
• Stay up-to-date with industry trends and best practices in paid marketing to ensure the company remains at the forefront of digital advertising innovation.
• Stay informed about regulatory requirements and ensures compliance with advertising guidelines and policies.
• Manage budgets and report on key performance indicators (KPIs).

Requirements :

• Minimum Graduate or Post Graduate.
• English Communication & Marketing Skills required.
• Proven working experience of minimum 1 year in Digital Marketing.
• Certifications in Google Ads, Google Analysis or others equivalent to them.
• Proven work experience as a Paid Marketing Expert or similar role, preferably in the Forex or Comex/ Finance industry.
• Ability to work independently and collaboratively in a fast-paced environment.

• Job Title:- Project Engineer/Project Manager
• of days:- 5 days working hours.
• Timing:- 10 a.m to 6 p.m
• Notice Period:- 1 month
• Qualification:- B.E. ELECTRICAL (MOST PREFERABLE) OR B.E. MECHANICAL
• Experience:- MIN 2YEARS OF EXPERIENCE IN GROUND MOUNTED AND ROOFTOP OR MIN 5mw OF EXPERIENCE.

Job Description:-

• Having experience of solar project execution
• Site visit, material forecasting
• BOM preparation
• Solar plant drawing preparation
• Experience on AutoCAD for various drawing i.e. Plant layout, electrical SLD, earthing design, structure design planning.
• Project costing forecast, costing Estimation and cost evaluation of project as per market.
• Vendor management.
• Vendors follow-up.
• Vendors payment update and working follow-up.
• Readiness to visit any site and experienced enough to prepare the project planning.
• Responsible for on-site project issue.

QA Automation

Key Requirements:

● Hands-on experience with automated testing tools like Selenium

● Previous experience working as a QA Automation Engineer.

● Strong knowledge of software QA methodologies, tools and processes

● Experience in writing clear, concise and comprehensive test plans and test cases

● Advanced programming skills including automation systems and databases.

● Familiarity with programming script languages including Java.

● Experience with performance and/or security testing is a plus

● Detailed knowledge of application functions, bug fixing, and testing protocols.

● Good written and verbal communication skills.

Key Responsibilities

● Review requirements, specifications and technical design documents to provide timely

and meaningful feedback

● Identifying software application weaknesses and target areas.

● Create detailed, comprehensive and well-structured test plans and test cases

● Estimate, prioritize, plan and coordinate testing activities

● Identify, record, document thoroughly and track bugs

● Develop and apply testing processes for new and existing products to meet client

needs

● Liaise with internal teams (e.g. developers and product managers) to identify system

requirements

● Monitor debugging process results

● Stay up-to-date with new testing tools and test strategies

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Roles & Responsibilities

1. Development and implementation of Digital experiences based on AEM product suites mainly with AEM Sites and Assets.

2. Should be able to effectively communicate with the client to understand requirements and propose solution design etc.

3. Design, develop and deploy components, templates, workflows etc on the AEM platform.

4. Should have sound understanding and experience on underlying AEM technologies like Sling, felix and JCR Oak.

5. Setup and configure AEM authoring, publish, and dispatcher environment with Adobe recommended best practices.

6. Integrate AEM with other marketing products like Assets, Forms, Target, Campaign, and other internal endpoints.

7. Should be able to mentor and guide folks within the team.

8. Integrate with front-end technologies and frameworks.

9. Knowledge of HTML5, CSS3, JavaScript and JavaScript frameworks/libraries ( jQuery, Grunt,

10. Bootstrap etc.), and CSS is a plus.

11. Experience with Continuous Integration and related tools (Jenkins/Cruise Control/Maven/GitHub) is preferred.

Key Skills Required

Adobe Experience Manager, Adobe Experience Platform, OSGi, Apache Sling, Apache

Sightly.

Preferred Qualifications and Experience

1. 4+ years of AEM experience with at least several full cycles of AEM implementation

2. Experience in design, development, integration and deployment of digital consumer experiences with AEM Platform.

3. Expertise in AEM and associated technologies such as Sling, OSGI, JCR

4. Experience with Java technologies and frameworks.

5. Experience with other web technologies like Search, XML, XSL etc.

6. Excellent communication skills (both verbal and written)

Your Career Path

1. You will learn and collaborate with talented colleagues from across the globe who have expertise in core domains that you may not have had exposure to

2. You will be able to develop a growth mindset courtesy of our move towards integrated solutions that demands everyone expands their understanding of what we can bring to the marketplace

3. You will be able to develop skills in a Portfolio that represents unification of some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for your career development

4. You shall work independently on modules assigned

5. You will interact with clients along various phases of project life cycle

6. You will be able to design solutions for simple business scenarios

7. An opportunity to build solutions of highest quality

8. You will be also responsible for mentoring new recruits in their technical area of focus

9. You will participate in initiatives, recruitment and practice development programs

10. Project you will be part of

11. Cross-channel customer engagement strategy, design and development (web, mobile, social) eCommerce strategy and implementation.

12. Marketing Content and digital asset management solutions

13. Marketing Technology solutions

14. Marketing analytics implementation

15. Agile based, design-thinking, user-centric, empirical projects that accelerate results

Roles & Responsibilities

• Acquire targeted business clients by actively optimizing pipelines and sourcing new leads by a daily cold call on the field until they are engaged.
• Maintain relationships with prospective, new & existing clients to add on new services and increase the business revenue.
• Achieve forecasted sales goals. 
• Manage the sales funnel and source leads and take daily follow-up with them for acquisition
• Plan and execute sales activities that will ensure sales growth objectives.
• Be able to properly demonstrate product presentation and benefits of Company instrumentation to customers.
• Set demo session with the potential customer to convert 
• Meet customer requirements (responsive, schedule conscious, etc) and maintain a relationship
• Provide forecasts, reports, marketing intelligence, and competitor information to build strategies & increase business revenues.
• Attend and represent the Company at local and national exhibitions and meetings.
• On-board customers and keep the communication alive to build high CSAT scores.
• Handle after-sales services & queries of the client.

Skills & Responsibilities

-          Remotely manage host of daily order pick-up schedules, ensuring 100% on-time delivery

-          Own a robust real-time connect over information and documents with our service partner for smooth flow of daily collections and process adherence

-          Ensure top customer experience; attend to and manage escalations, ensure proper RCA and corrective action in place

-          Own and drive key metrics of product rating, on-time delivery and customer contact ratio; analyse and present weekly and monthly trends in operation forum

-          Oversee monthly reconciliation of service data with vendor, and ensure internal & external reporting are finished on time

-          Present insights and propose new ideas on business progress based on ops metrics, and industry trends

-          Diligent real-time follow ups on sample collections and quick thinking on the feet to effectively handle customer ticket resolutions will be 2 critical expectations

-          Relevant work-experience in sample collection monitoring, lab/order handling will be helpful