About Plutonix Solutions
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HR Manager - Renowned NGO (Pune)
- We are looking for a well-rounded HR Manager to lead the HR partnership across the 20+ project units.
- You will drive the initiatives/interventions towards culture building, talent management and learning and development for 200+ employees.
Roles & Responsibilities :
- Recruitment ; Manage the recruitment, selection process, succession planning, budgeting, employer branding etc. as per the national expansion requirements.
- Employee lifecycle management ; Manage cyclical HR programs (onboarding to exit) around goal setting, performance management, compensation planning, employment engagement surveys, payroll, employee relations etc.
- HR Systems and Processes ; Develop and monitor overall HR strategies, systems, tactics and procedures as per the growing organisational needs.
- Learning and Development ; Identify the training gaps between the current and future requirements of the organisational roles and fill them. Accordingly, plan role wise training and group training.
- HRIS ; Maintain HR related dashboards and provide insights towards organizational efficiencies. Report to management and provide decision support through HR metrics.
- Compliances ; Maintaining all legal compliances under labour laws of Prevention of Sexual Harassment, Provident Fund, PT and ESIC.
- Organisational expansion ; Setting up of standard HR practices, building and replicating the culture, change management, OD interventions etc across all centres.
Who are we looking for :
- MBA/Masters in Human resource preferred 6 to 8 years of experience in HR, people programs, staffing, or other people management roles in a fast-paced growing organization
- You are a self-starter; you are comfortable working in ambiguity; and you can also work independently with little to minimal supervision
- You are comfortable working with large sets of data and can formulate them clearly into a report or a presentation.
- You have outstanding interpersonal and influencing skills with demonstrated ability to develop relationships and influence at multiple levels within the organization
They consult with clients to determine the scope of website development projects, implement SEO strategies to increase traffic flow to websites, and maintain websites.
• To manage customer queries and cold calling for a B2B Website Process in International Market .
• Will be responsible for new business development (Acquiring new business )and maintain relationship with new and existing clients.
• Would be dealing in Web/Mobile App and Digital Marketing Domain.
• Preparing progress updates and documenting website development processes.
Requirements
- Fluency in English is mandatory
- Should have minimum 6 months exp in website process.
- Basic knowledge in computer operation.
- Learning mindset.
Benefits:
Five days working, saturday & sunday fixed off
Free Drop facility
Fixed Salary with huge incentive
Growth Opportunity
• Design and Build cross-platform mobile apps for Android and IOS using Flutter.
• Translate and Build the designs and Wireframes into high-quality responsive UI code.
• Experience in submitting mobile applications to Play Store and App Store.
• Experience with version control tools like Git/Bitbucket.
• Experience with any of the state management solutions like Bloc, Provider, Mobx, etc. knowledge About firebase.
• Mobile app architecture design and optimization.
• 1+ Years of active development in Flutter (Dart)
Responsibilities
• Develop new features using Flutter
• Create reusable widgets and components
• Work on bug fixing and improving application performance.
• Help maintain code quality, organization, and automatization
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Immediate joiners are more preferred.
Their technology and understanding of the mobile space allows them to lock-in on trends before others do; thereby allowing their customers to make better decisions and investments.
The company is founded by alumnus of tier one institutes including IIT Delhi and ISB, and the founders have experience across a range of sectors including Venture Capital, B2B Saas, and Analytics Tech.
What you will do:
- Identifying and refining acquisition targets (mobile apps & studios) and the methodology associated with the same.
- Negotiating the best prices and buying frameworks for various mobile apps & studios that company want to acquire.
- Working closely with the M&A team to identify apps worth purchasing, price to pay and revenue optimization upside.
- Working closely with the product, engineering and business teams on the development, QA and release of the products.
- Driving advertising revenues and business-planning process across cross-functional teams of the company.
- Optimizing ad formats and backend software to maximize CPMs and Inventory fill rates without compromising on user experience.
- Assessing different ad networks, negotiating the best rates.
- Developing, implementing, and maintaining timelines across multiple departments.
- Translating strategy into detailed requirements for prototype construction and final product development by engineering teams.
- Prioritizing or getting involved in Ad Hoc projects as given by the company based on areas of expertise.
Desired Candidate Profile
What you need to have:
- 5+ Years of experience of relevant experience.
- Understanding of the mobile advertising ecosystem, mediation & bidding setup, a keen eye for gaps in the app monetization strategy, and an innovative mindset to fill them.
- Should be highly-skilled ad revenue management professional with a proven ability to strategize & execute your vision.
- Strong experience in a mobile ad revenue and monetization role.
- Hands-on experience in managing monetization across a portfolio of mobile products.
- Knowledge of Ad Networks, Mediation and RTB.
- Understanding of the Google AdMob framework and experience in dealing with ITV issues.
- Excellent communication skills
- Ability to ideate & execute
- Experience in managing & executing monetization across multiple apps (products) and use cases is a big plus
About Hop:
We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.
moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).
This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.
Website: https://moneyhop.co/">https://moneyhop.co/
About Individual
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction.
General Skills
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred
Day-to-Day requirements
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Resolve customer complaints via phone, email, mail or social media
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Assist with placement of orders, refunds, or exchanges
- Advise on company information
- Take payment information and other pertinent information such as addresses and phone numbers
- Place or cancel orders
- Suggest solutions when a product malfunctions
- Attempt to persuade customer to reconsider cancellation
- Inform customer of deals and promotions
- Sell products and services
- Utilize computer technology to handle high call volumes
- Work with customer service manager to ensure proper customer service is being delivered
- Close out or open call records
- Compile reports on overall customer satisfaction
- Handle changes in policies or renewals
Our client is a digital marketing consultancy, services and training company. As digital marketing partners, they help businesses leverage the online space, through effective and profitable online marketing strategies, through various internet marketing techniques. Their team includes professionals who are experts of this field and have experience of carrying out successful campaigns for SMB and MNCs across North America, Europe, Asia Pacific and India. They focus on providing quality training and high impact consultancy on Digital Marketing.
The company co-founded by two Ex-Googlers, has currently launched India's first digital marketing simulation tool, allowing students and professionals to get hands-on experience in all major global search platforms like Google, Bing, Yahoo etc. by playing with virtual money and learning the real time optimization for higher conversion rate and better ROI.
As a Media coordinator, you would be responsible for increasing the digital reach of the client and ensuring consistency of information across all media channels.
What you will do:
- Responsible for building a coordination channel with the media network in the assigned constituencies of the client
- Responsible for Planning, implementing, and monitoring the Social Media strategy to increase campaign awareness.
- Responsible for Setting up and optimizing campaign pages on various social media platforms
- Responsible for Managing and running digital media properties in the constituencies
What you need to have:
- Should have experience in digital marketing, primarily social media (LinkedIn, Facebook, Instagram and Twitter)
- Flexible for extensive local travel
- Continuous lookout for avenues to promote the client
- Proficiency in English, Hindi, Punjabi is mandatory
Essential Duties & Responsibilities
● Design, build and maintain efficient, reusable, and reliable Ruby code
● Contribute to building an agile environment
● Test your code
● Engaged in all aspects of product development and will be working closely with product management, operations, client-engineering and customer success teams
● Working with an exceptional team to help scale a fast-paced business.
● Ability to work independently on challenging compound problems as well as collaborating with other team members to solve major goals
● Present complex ideas and approaches in simple communicable terms across engineering and management levels
● Identify bottlenecks and bugs, and devise solutions to these problems
Required Qualifications
● Ruby on Rails (6+ years)
● PostgreSQL or MySQL
● JavaScript and AngularJS (or other client-side frameworks like Ember, Backbone, etc)
● Test-driven development with RSpec, Capybara, Jasmine
● Git, Continuous Integration, AWS, etc
● Bonus points for SaaS experience