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Position Overview:

As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position

Work Location: Pune

Job Type: Hybrid

Key Responsibilities:

- Monitor for, triage, and resolve live issues in mission critical enterprise environments.

-Active Customer engagements: Work daily with customers in a proactive manner providing full lifecycle support and implementing solutions to maximize value to the customer.

-Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by implementing solutions the current issues and in time propose new solutions.

-Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues.

-Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders, Ensuring product meets the customers’ requirements and align with the overall product vision.

-Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency.

-Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.

-Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals.

-Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding.

Qualifications:

- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

- Strong domain knowledge in Networking and/or Storage Networking technologies and practices.

- 5+ years of practical experience in networking domain (an additional storage networking experience is a plus), with a focus on supporting enterprise customers.

-Strong Linux system administration skills with focus on Full-Stack troubleshooting, LAMP style hosted applications, shell scripting and performance tuning.

-Experience with Windows administration including but not limited to AD, Group Policy administration, performance monitoring, and performance tuning

- Broad experience with monitoring fundamentals and familiarity with data collection methods for key infrastructure technologies from AJAX to Xenserver

- Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments.

- Strong communication and interpersonal skills with the ability to interact effectively with customers and internal teams across geographies and time zones.

-Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution

- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.

-Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction.

Why Join Us:

- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.

- Collaborative and innovative work environment.

- Competitive salary and benefits package.

- Professional growth and development opportunities.

- Chance to work on cutting-edge technology and products that make a real impact.

If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring.

DevOps Engineer (Cloud & Infrastructure)

📍 Noida | 🕐 Full-Time | 🧭 Experience: 2–4 years

About TestMu AI

TestMu AI (formerly LambdaTest) is an AI-native platform designed to move software testing beyond simple automation into the era of agentic intelligence. It provides end-to-end AI agents that manage the entire Quality Engineering lifecycle.

• Full-Stack AI Agents: Autonomously plan, author, execute, and analyze tests across the SDLC.
• Comprehensive Coverage: Supports web, mobile, and enterprise applications.
• Real-World Testing: Scale execution across real devices, browsers, and custom environments.

About the Role

This isn't a role for someone who just wants to "maintain" systems. As a DevOps Engineer at TestMu AI, you are the architect of the automated highways that power our AI agents. You will step into a fast-paced environment where you bridge the gap between cloud-native automation and core infrastructure.

You will manage complex CI/CD pipelines, troubleshoot deep-seated Linux issues, and ensure our hybrid-cloud environment (AWS/Azure) is as resilient as the code it runs.

Key Responsibilities: The Pillars of Growth

A. DevOps & Automation (50% Focus)

• Platform Orchestration: Lead the migration to modular, self-healing Terraform and Helm templates.
• Agentic CI/CD: Architect GitHub Actions workflows that treat AI agents as first-class citizens, automating environment promotion and risk scoring.
• Kubernetes Mastery: Advanced management of Docker and K8s clusters to support scalable production workloads.
• Predictive Observability: Use Prometheus, Grafana, and ELK to move from reactive alerts to autonomous anomaly detection.

B. Networking & Data Center Mastery (30% Focus)

• Hybrid Networking: Design and troubleshoot VPCs and subnets in Azure/AWS/GCP, paired with physical VLANs and switches in our data centers.
• Bare-Metal Lifecycle: Automate hardware provisioning, RAID setup, and firmware updates for our real-device cloud.
• Remote Admin: Master out-of-band management (iDRAC, iLO, IPMI) to ensure 100% remote operational capability.
• Core Protocols: Own the lifecycle of DNS, DHCP, Load Balancing, and IPAM across distributed environments.

C. Development & Scripting (20% Focus)

• Backend Integration: Debug and optimize Python or Go code; understanding how logic interacts with system-level resources.
• Advanced Scripting: Write idempotent Bash/Python scripts to automate complex, multi-server operational tasks.
• Agentic Tooling: Support the integration of LLM-based developer tools into DevOps workflows to eliminate "toil".

The Interview Journey

We value your ability to solve problems under pressure more than your ability to memorize documentation.

1. Technical Round 1 (DevOps Leads): A live session focused on real-world debugging scenarios and Linux fundamentals.
2. Technical Round 2 (Hiring Manager / Pod Lead): An assessment of your architectural thinking, automation strategy, and team alignment.
3. Technical Round 3 (SVP Engineering / VP DevOps): Strategic discussion on scalability, infrastructure vision, and technical leadership.
4. Final Round (CEO): Mission alignment, cultural fit, and the "big picture" at TestMu AI.

Growth Timeline

This is a high-visibility role. You will receive direct mentorship from our senior engineering leadership. As you master our production environment, you will have a clear path to move into Senior DevOps Engineer or Infrastructure Architect roles as our pods scale.

Perks That Matter

Health Cover: Comprehensive insurance for you and your family.

Fresh Meals: Daily catered meals at the office.

Transport: Safe cab facilities for eligible shifts.

Pod Budgets: Dedicated engagement budgets for team building and offsites.

Experience Required: Must Have 5+Years of Experience 

Roles & Responsibilities:

• Document & implement project scope, work on technical architecture designing for the product factoring scalability, user-friendliness, security.
  
  
• Work on DevExpress Enhancements
  
  
  
• Make detailed progress reports for tracking milestones & deliverables.

Skills Required:

• Candidate must have good experience in the following:

             Angular (2-10)

             ASP.Net,

SQL Server

C#/LINQ

WEB API

DevExpress / DevExtreme Third Party Control

 HTML, CSS.

Soft Skills required:  

• Should be self-motivated and self-driven  
• Ability to work with team members across the globe  
• Excellent interpersonal and written communication skills  
• Ability to define, implement and work to a schedule  
• Good time management skills  

Job Details

Job Location - Mumbai

Experience Required - 3-5 years

Package Offered - Rs.6,00,000/- to Rs.10,00,000/- per annum

Digital Marketing Manager

Responsibilities

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Requirements

• BS/MS degree in marketing or a related field
• Proven working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
• Experience in optimizing landing pages and user funnels
• Solid knowledge of website analytics tools (e.g., Google Analytics, etc.)
• Experience in setting up and optimizing Google Adwords campaigns
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement

• Analyze and organize raw data 
• Build data systems and pipelines
• Evaluate business needs and objectives
• Interpret trends and patterns
• Conduct complex data analysis and report on results 
• Build algorithms and prototypes
• Combine raw information from different sources
• Explore ways to enhance data quality and reliability
• Identify opportunities for data acquisition
• Should have experience in Python, Django Micro Service Senior developer with Financial Services/Investment Banking background.
• Develop analytical tools and programs
• Collaborate with data scientists and architects on several projects
• Should have 5+ years of experience as a data engineer or in a similar role
• Technical expertise with data models, data mining, and segmentation techniques
• Should have experience programming languages such as Python
• Hands-on experience with SQL database design
• Great numerical and analytical skills
• Degree in Computer Science, IT, or similar field; a Master’s is a plus
• Data engineering certification (e.g. IBM Certified Data Engineer) is a plus

• demonstrates a growth mindset, seeks feedback often and is effective in continuous personal and professional development
• provides expertise in all phases of the development lifecycle from concept and design to testing
• defines the architecture, best practices and coding standards for the product development team
• supports continuous technical improvement by investigating alternatives and technologies and presenting these for architectural review
• motivates team members and extends goodwill to other employees while having fun!

• 2+ years of software industry experience
• Strong Expertise in JS, PHP, React, Node, Angular2+, MySQL, PostgreSQL
• Solid understanding of software design, development, testing, and problem-solving
• Expertise in coding efficient, high quality and modularized software
• Experience in developing Web services - Rest/Soap APIs/HTTP API - Microservices
• Experience setting up and managing servers. Devops experience is a big plus
• Strong exposure on Database like RDBMS - Postgres DB / NoSQL DB like DynamoDB, Elasticsearch
• Experience in Cloud / Storage like Amazon (AWS) - EC2/EBS/S3
• Expertise in test automation
• Familiarity with Unix shell and source control systems and tools such as git
• Strong technical leadership skills
• Comfortable collaborating with designers, front-end developers and other team members
• Strong communication skills
• Technical Coaching and mentoring skills
• Understanding of machine learning, natural language processing is a plus

• 2+ years of experience participating in the delivery of technology services.
• A proven ability to learn new applications & innovate in technology
• Strong Experience in technologies like Node, Webservices and Microservices
• Experience with cloud components and services and containerization technologies is desirable
• Exposure to ReactJS desirable
• Experience working with multiple types of datastores: Mongo DB, SQL
• Experience in integrating, designing and developing solutions is desirable
• Experience with CI/CD and TDD is desirable
• Frameworks - Express , Hapi , feathers
• Strong knowledge in Javascript

• Work as a part of the clients' virtual business team or individually.
• Act as the SPOC (Single Point of Contact) with clients through email, phone or chat.
• Analyze, Plan, Organize and Work/Delegate the tasks to meet deadline and quality requirements.
• Work as a part of the both internal and external clients' extended team.
• Analyze, Plan, Organize and complete the tasks to meet deadline and quality requirements.
• Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/external clients.

• Graduate/Post-Graduate in any discipline
• Excellent communication skills
• Strong customer service attitude
• Desire to learn new things every day
• Good with comprehension and analytical skills
• Good at using search and internet tools like Google, Wikipedia, Yahoo etc.
• Good in handling Office productivity tools such as Microsoft Office
• Willing to relocate to Bangalore
• The job location is Marathahalli and hence candidates staying near by office location or those who are willing to re-locate nearby to office location are encouraged to apply (One way cab provided within permissible limits).

• Candidates with gap of more than 2 years in their education or professional experience will not be considered for the position.
• Candidates should have all relevant education & experience related documents.