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About Us:

MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.

Key Responsibilities:

• Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
• Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
• Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
• Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
• AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
• Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
• Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
• Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.

Qualifications:

• Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
• AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
• Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
• Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
• Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
• Project Management Tools: Experience with Jira or similar agile project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
• Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.

Why Join Us?

• Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
• Work with a cross-functional, high-impact team on cutting-edge AI solutions.
• Career growth and leadership opportunities in Conversational AI domain.
• Competitive compensation, remote-first work culture, and collaborative environment.

Generate leads through various channels such as cold calling, email campaigns, networking, and online platforms.

Identify and develop new business opportunities in the B2B segment.

Interact with potential clients to understand their requirements and present suitable engineering service solutions.

Manage the complete sales cycle from lead generation to deal closure.

Build and maintain strong relationships with clients for repeat business and referrals.

Prepare proposals, presentations, and commercial negotiations.

Coordinate with internal teams to ensure timely delivery of services as per client expectations.

Maintain accurate records of sales activities and client interactions in CRM systems.

Hiring : Salesforce Vlocity (Industry cloud) + OmniStudio

and Order Management is plus 

EXP- 8+ yrs

Shift timings : 9 Am To 7 PM

Location : Remote

Job Description:

Overall 6+ years of experience with 2+ years of experience with Vlocity implementation

Hands-on experience in Force.com platform using APEX, VisualForce, Process builders, flows

Experience with Salesforce Vlocity platform capabilities, including DataRaptors, 

Integration Procedures, Calculation Matrices and Procedures, OmniScripts, various cards UI framework and building Vlocity custom Templates

Should have expertise in Salesforce.com standard functionality and features (Sales, Services, Community and Commerce clouds)

Working experience with Salesforce Lightning Aura and Lightning Web Component

Deployment of Omniscript from one environment to another environment

Hand-on experience on Integration, especially good Knowledge in JSON and how integration works in Vlocity

Good knowledge of omniscript UI modification, Building Vlocity custom Templates

Good experience in Salesforce configuration and mapping features to the business requirements

Should be comfortable working in Agile – user stories, features, story points. 

Certification :

Vlocity Platform certification is mandatory and other industry certifications (CPQ, Order Management) are a plus

Salesforce Certifications are Mandatory

We are looking for an experienced AI Technical Architect who can design and lead end-to-end AI/ML solutions, define scalable architecture, and guide development teams in building intelligent applications aligned with business goals.

Key Responsibilities:

• Design AI/ML architecture and technical solutions.
• Lead AI strategy, model deployment, and integration.
• Build scalable AI pipelines and cloud-based solutions.
• Work closely with data scientists, developers, and stakeholders.
• Ensure best practices in MLOps, automation, and performance optimization.
• Evaluate new AI technologies and frameworks.

Job Description

• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

• Work in close coordination with senior management to define strategy and targets for FI Partnerships
• Develop the pitch, collateral, presentations and other supporting material to adequately demonstrate risk/reward for the Financial Institution partners
• Generate leads pipeline (inbound and outbound) and implementation plan
• Lead and prepare presentations to Financial Institutions
• End to end management of the process for acquiring partners for the platform including conclusion of commercials, legal agreement, system integration etc
• Coordination with internal teams like Legal, Credit Risk, Product etc and with external teams of the Bank or Financial Institutions
• Progressively reduce financing cost profile across the platform and NBFC
• Work on arranging for debt funds for the NBFC from other Financial Institutions
• Work with Banking partners to actively participate in joint marketing and other efforts to drive customers both from open market and existing customers of the partner
• Work with the external stakeholders to develop products and new markets, identify business opportunities
• Track and improve on conversion from leads to closure
• Manage relationships and help resolution of issues in case of any with the Financial Institutions.
• Regular reporting of performance

• Develop deep relationships with Financial Institutions like Banks, NBFCs etc

Responsibilities:

.Create exclusive distributors, super stockiest & business associates and guide, and coordinate them to achieve the target for the company towards the business growth.

.Make a strategic marketing plan for the sales team working under his jurisdiction.

.Observe all the stock reports, inventory, product orders, re-order etc.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills and excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

Responsibilities And Duties:

• As a Flutter Developer, you will create multi-platform apps for iOS and Android using Google's Flutter development framework.
• The primary focus will be on creating new experiences and maintaining the acclaimed app. You will additionally work on innovative new app projects as well as internally incubated ventures.
• Deep experience contributing to and managing high-scale production mobile apps. You must have previous experience in Flutter development.

Requirement:

• 3-5 years working as a full-time professional developer (Mobile) and 0.6 Year in a flutter(Must).
• Experience building a moderately complex Android app with knowledge of dart.
• Bonus if it's on the Play Store or we can view the project
• Willing to work with cross-platform frameworks.
• Willing to learn and work on different mobile platforms/frameworks when needed.
• Published at least one app on the Play Store using Flutter/ Native (Java/Kotlin/Swift/Object c).