Telesales Executive

Job Title: Java Developer (Low Latency)

Location: Bangalore 

Experience: 7 to 11 Years

Work Location: Cessna Business Park, Wissen office, Bangalore

Work from office in a Hybrid mode (Thrice a week)

Notice Period: Immediate candidates who could join us within 30 days. (Should be serving Notice period - Mandatory)

Required Skills: 

8+ years of hands-on experience in Core Java (8 or above).

Strong experience in low latency system development and performance tuning.

Proficiency in multithreading, concurrency, and memory management (GC tuning).

Solid understanding of data structures, algorithms, and design patterns.

Experience with messaging systems (Kafka, RabbitMQ, etc.) and distributed systems.

Familiarity with microservices architecture, REST APIs, and Spring Boot.

Experience in trading or risk systems is required.

Exposure to FX or equity trading applications would be a big plus.

JOB DETAILS:

- Job Title: Assistant Manager/Manager – Finance & Accounts

- Industry: Gaming

- Experience: 5 - 7 years

- Working Days: 5 days/week

- Work Mode: Hybrid role, candidate has to come Once in a week in the office

- Job Location: Faridabad

- CTC Range: Best in Industry

Required Skills: Budgeting, forecasting & variance analysis, Statutory audit & tax reconciliation, Hands-on with Intacct, Tax, GST, TDS & statutory compliance expertise, Month-end close, BS & P&L reporting

Criteria:

1. Need MALE candidates only because the shift timings will be 1pm to 10pm.

2. It's a Hybrid role; candidate has to come Once in a week in the office.

3. Looking more at Immediate Joiners.

4. Preferred candidates from nearby locations or Delhi NCR.

5. This is an Individual Contributor role at mid-management level, where candidate has to work and mange end-to-end Accounting of the company single handedly.

6. Also Coordinating with the internal and HR teams for releasing the payments.

7. Candidate will be directly reporting to Director of Accounts Centre.

• Strong hands-on experience in Accounting & Statutory Compliances within the Indian regulatory environment.
• Experience managing GST registrations, GST returns review, and compliance tracking
• Proven expertise in Tax, GST, and TDS compliance — calculations, deposits, returns, reconciliations, and assessments
• Experience managing Month-End Close (MEC), including Balance Sheet & P&L finalization
• Ability to prepare and review Monthly Management Reports / MIS packs
• Hands-on experience in Advance Tax workings and tax reconciliations for statutory audits
• Proven experience handling Statutory Audits end-to-end, ensuring clean and timely closure
• Experience with Annual Budget preparation, variance analysis (Budget vs Actual), and true-up / true-down workings
• Ability to manage and review Accounts Payable operations
• Strong working knowledge of Indian Secretarial compliances, with coordination alongside practicing CS
• Ability to manage daily, weekly, and monthly finance activities as per compliance calendar
• Capability to handle ad-hoc financial and statutory reporting (ITR-6, budgeting, audit support, etc.)

Description

Roles & Responsibilities: -

• Compliances – Tax , GST, TDS – management & circulation of compliance calendar including calculations, deposits, returns, assessments

• Accounts Payable- Review & supervision

• MEC – BS , PL, Month close

• Reporting – Monthly Management packs

• Review of MEC checklists

• Advance Tax working

• Calculation of annual True-up/True-down working for General OHs (Budgeted vs Actuals)

• Annual Budget preparation

• Providing budgeted Seat cost data (IT, Admin) to Corp Management

• Management & timely completion of clean Statutory Audit

• GST Registrations

• Review of GST returns,

• Tax Reconciliation for Statutory Audit

• Daily weekly & monthly review of all F & A activities, as per monthly activity calendar

• Managing all Secretarial compliances with support from a practicing CS

• Ad hoc Reports as & when required by internal Management or External Party (Stat Auditors/Consultants) (ITR-6/Budgeting etc)

• Must be comfortable working on Intacct.

Key Skills Needed {Must Have}

1. Good experience of accounting & compliance matters in an Indian regulatory environment;
2. Good computer skills
3. Attention to detail with a high degree of accuracy;
4. Good computer skills.
5. Attention to detail with a high degree of accuracy;
6. Experience working in Intacct.

A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.

Requirements

- High school diploma or equivalent; college degree preferred.

- Proven experience in a customer service role, preferably in a chat support environment.

- Excellent written communication skills, with a focus on grammar and spelling.

- Strong problem-solving abilities and attention to detail.

- Ability to multitask and manage multiple chat conversations simultaneously.

- Proficiency in using customer support software and ticketing systems.

- Basic understanding of technical troubleshooting for common issues.

- Strong interpersonal skills and ability to work effectively in a team environment.

- Flexibility to work various shifts, including nights, weekends, and holidays.

- Ability to remain calm and professional under pressure.

- Strong organizational skills and ability to prioritize tasks.

- Familiarity with company products and services, or the ability to quickly learn and adapt.

- Empathy and patience when dealing with customer inquiries and complaints.

- High level of reliability and punctuality.

- Ability to follow company policies and procedures.

- Prior experience in e-commerce or a related industry is a plus.

- Willingness to participate in ongoing training and development initiatives.

Responsabilities

- Respond to customer inquiries via chat promptly and professionally.

- Troubleshoot technical issues and provide appropriate solutions.

- Escalate complex or unresolved issues to a higher level of support.

- Guide customers through website navigation and troubleshooting steps.

- Maintain customer interaction logs and update relevant information in the system.

- Communicate product information and updates to customers.

- Assist in processing orders, cancellations, and refunds as needed.

- Collaborate with team members to improve customer support processes.

- Follow up with customers to ensure their issues have been resolved.

- Stay up to date with company products and services.

- Monitor and manage multiple chat conversations simultaneously.

- Analyze customer feedback and report recurring issues to management.

- Provide product recommendations based on customer needs and preferences.

- Adhere to company policies and procedures in resolving customer complaints.

- Participate in regular training sessions to enhance product knowledge and customer service skills.

- Identify opportunities for improving customer experience and share insights with the team.

We're looking for candidates with experience with IT services sales only for this role. The candidate will be responsible for generating IT (Information Technology) sales and business, developing relationships with new clients, making sales visits and presentations, maintaining advanced knowledge of services, and establishing and meeting sales goals. The official designation would be Customer Success Executive.

Job Responsibilities

• Assist the sales team in lead generation and prospecting by using various online and offline tools and methods like cold calling, emails, events etc.
• Identify potential clients and establish relationships to understand their needs and requirements.
• Schedule appointments and demos for the sales team with qualified prospects.
• Provide excellent customer service by responding promptly to inquiries and concerns.
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
• Liaise with technical team and marketing team for product marketing
• Achieve annual and quarterly order and revenue targets
• Suggest upgrades and services that may be of interest to clients.
• Negotiate with clients to secure the most attractive prices.
• Develop sales presentations, proposals, and contracts.
• Review clients' feedback and implement necessary changes.
• Remain in tune with trends in consumption to ensure that our offerings remain relevant.

Mandatory Skills:

• 2 years of Experience in IT Service Sales.
• MBA in marketing, business administration, or similar.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Ability to work independently and as part of a team.
• Should be good with decision-making and problem-solving skills
• Strong organizational and time-management skills.
• Ability to generate revenue by identifying pain points and suggesting suitable services.
• Great networking skills.

Benefits:

• Fantastic company culture.
• No politics. Just pure work and play!
• Very approachable and helpful seniors and peers.
• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
• Lots of creative freedom!
• Lots of fun at the workplace.
• Frequent fun activities to make work even more enjoyable :)

• Good knowledge in PHP , Linux and DB.
• Good knowledge in Laravel, Codeigniter Framework or any Framework.
  
• Good knowledge in Javascript.
• Candidate must have a good experience in Practical PHP, OOPS & SQL concepts.

• Responsible for creation and maintenance of website pages.
• Creating new WebPages based on all information provided by the stakeholder.
• Creating new pages within the CMS from a template, or by adding components to a page.
• Working on the existing website by setting up new pages and uploading content within the content management system (CMS).
• Uploading content (text, images carousels, videos, and animations etc) to the existing website.
• Adding Meta data and descriptions to website.
• Populating new pages with content.
• Maintenance of content on the websites, primarily through building, replacing, and uploading content in the CMS.
• Migrating content from existing media libraries into the new DAM -Digital Asset Management and tagging images.
• Adding metadata to the assets uploaded to the DAM.
• Replacing or editing content to keep up-to-date.
• Quality assuring content before upload e.g. checking file weight sizes, and file formats are correct.
• Focus on the quality and accuracy of the material displayed on the website.
• Ensuring all site content is appropriately tagged and searchable.
• Collaborating with stakeholder and approvers to ensure content is published on time and the pages meet the experience and best practice definitions for our site.
• Maintaining documentation and guidance on content processes and keep this up-to-date at all times.

Role: React Developer

Experience: 3 to 8 years

Location: Hyderabad (Initially remote)

No of openings : 3

Technovert is not a typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry. 

We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice. 

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers 

Role’s Purpose

As a Frontend Engineer, you’ll lead in developing new Productivity-as-a-Service technologies that operate at a massive scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud. Our mission is to provide them with best-in-class content management, collaboration, enterprise data security, and an ever-expanding set of foundational cloud-based services.

As a Product Manager/Analyst, you will always “put the customer first” and have the mentality of “act now and iterate”. You will be part of engineering teams to build innovative cloud-native products. Duties and tasks are varied and complex, needing independent judgment.

Responsibilities: 

• Work closely with the engineering team and a dedicated product manager to build and evolve our growing frontend web applications while we quickly grow our user base.
• Design efficient and attractive user experiences on our React-based web frontend
• Accurately translate user and business needs into functional frontend code
• Build well-abstracted, reusable, highly performant code for UI components
• Proactively anticipate problems and keep the team and management informed in a timely manner
• ·Manage stakeholder expectations across the organization and India site

Must have: 

• Significant professional experience with React.JS, State management frameworks (MobX, Redux, or similar), and use of React Hooks
• Confidence being hands-on from initial wireframes, through prototyping, into building the final product.
• Good knowledge of HTML, CSS, and JSX
• Experience with CSS pre-processing frameworks (Sass, Less Stylus)
• Experience working with REST APIs
• Good understanding of HTTP protocol, WebSocket, SSE, webRTC, and other web technologies
• Practical experience in application delivery process with Webpack, CDN, and Gulp tasks
• Proficiency in testing front-end applications and automated browser testing
• Practical experience with engineering best practice
• ·Proficient understanding of Git

Qualification:  

• Minimum of 3-8 years of industry experience as a software development engineer, web development engineer, front end engineer, or similar
• Bachelor’s degree in Computer Science or related field.
• Good knowledge of HTML, CSS, and JSX
• Proven Experience in the development of technical roadmap and strategies across all levels. Excellent organizational, verbal, and written communication skills.
• Comfortable presenting to large internal groups and leadership team members.
• Maturity, judgment, negotiation/influence, and analytical skills.
• Ability to succeed through collaboration and working through internal and external organizations and individuals.
• Being hands-on and willing to delve deeper into engineering problems if needed.

Required Candidate profile