Telesales Executive

We have opening for Presales for Navi Mumbai Vashi location

Job Title: Pre - Sales Engineer

Location: Navi Mumbai, Vashi

Department: BMS (Building Management System)

Reports To: Regional Sales Manager

Job Summary:

We are seeking a dynamic and technically proficient Pre Sales Engineer to join our team. In this role, individual will be responsible to provide technical expertise and support to our sales teams, ensuring that customers receive accurate, tailored solutions that meet their needs. Individual will collaborate with internal and external stakeholders to drive sales growth, manage quotations, and ensure smooth execution of customer orders. The ideal candidate will have a strong technical background, sales aptitude, and excellent interpersonal skills.

Qualifications & Skills Required:

Strong technical skills and comfort in leading technical discussions.

Sales aptitude with a keen interest in interacting with customers.

Proactive approach with a strong customer focus and problem-solving skills.

Ability to quickly learn and adapt to new products and technologies.

Excellent interpersonal and teamwork abilities.

Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.

Familiarity with commercial terms and conditions and their application in sales processes.

Proficiency in MS Office tools including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

Engineering Degree (Electrical, Electronics, Mechanical)

Strong communication and presentation skills.

Familiarity with basic PLC and DDC design and software applications.

Experience: 3-7 years of relevant in BMS or HVAC/ELV industry

Role & Responsibilities

We are building an AI-powered Artwork Validation Platform that reads global regulatory rules and validates product packaging using LLMs and Retrieval-Augmented Generation (RAG). We are looking for a hands-on AI Engineer with strong expertise in the LangChain ecosystem to design, orchestrate, and optimize intelligent AI workflows.

Key Responsibilities:

• Design and build RAG pipelines for rule-based validation
• Extract structured rules from PDF/XML/web sources using LLMs
• Develop AI workflows using LangChain and LangGraph
• Implement semantic search and embeddings for accurate retrieval
• Use LangSmith for debugging, tracing, and evaluation
• Prototype workflows using LangFlow
• Generate explainable AI outputs for artwork validation
• Optimize prompts and reduce hallucinations

Ideal Candidate

• Strong AI Engineer / LLM Engineer profile with hands-on experience building RAG or LLM applications
• Mandatory (Experience): Must have 3+ years of software engineering experience with atleast 6+ months in AI/ML, NLP, or deploying LLM based application
• Mandatory (LLM & RAG): Must have strong hands-on experience building RAG pipelines, LLM workflows, semantic search, or AI-powered retrieval systems
• Mandatory (LangChain Ecosystem): Must have hands-on experience with LangChain. Experience with LangGraph, LangSmith, and LangFlow is highly important
• Mandatory (Vector DB & Embeddings): Must have worked on embeddings and vector databases like Pinecone, FAISS, Weaviate, ChromaDB, etc.
• Mandatory (Programming): Strong Python skills with experience building AI/NLP pipelines or backend AI workflows
• Mandatory (Data Processing): Must have experience working with unstructured data such as PDFs, HTML, XML, scanned documents, or web data
• Mandatory (Prompt Engineering): Must have good understanding of prompt engineering, hallucination reduction, retrieval accuracy, and LLM evaluation
• Mandatory (Company): Service or product companies acceptable given they have real AI/ML, LLM based experience
• Mandatory (Note): Must be comfortable with a 6-day (3 days in office) hybrid work model. Mon-Friday 8:30-5:30 pm and Saturdays 8:30-1:00 pm
• Preferred (Experience): Exposure to food compliance domain

We are looking for a Purchase Executive to manage software ordering, vendor coordination, and licensing processes. The role involves working closely with the sales team, distributors, and OEMs to ensure timely order processing and smooth delivery.

Key Responsibilities:

• Process purchase orders for software licenses (OEM / distributor).
• Coordinate with vendors for pricing, availability, and order confirmation.
• Ensure accurate order placement as per approved quotations.
• Track order status and ensure timely delivery / activation of licenses.
• Maintain records of orders, invoices, and licensing details.
• Work closely with the sales team for order closure and dispatch updates.
• Handle vendor communication for any issues, delays, or escalations.
• Verify invoices and ensure proper documentation for billing.
• Support renewal orders and subscription tracking.

Required Skills:

• Basic understanding of software licensing (EDR, XDR, Cloud, etc.)
• Good communication and coordination skills
• Attention to detail and accuracy
• Knowledge of MS Excel and documentation
• Ability to handle multiple orders simultaneously

• Good design skills and exposure to multiple software architectures.
• Strong understanding of OO/ knowledge of frameworks such as Spring/ Spring Boot/ design and good software development practices.
• Strong core server-side technologies experience (Java). 
• Knowledge of Android is a huge plus.
• Strong database skills including schema design.
• Strong knowhow of data-structures and algorithms.
• Experience with configuration management, testing, deployment.
• Hands on development across technologies.

 We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field

Introduction

Designation - Product Manager 

We are seeking an experienced and innovative Product Manager to join our dynamic team at Better Analytics Pvt Ltd (Scremer). The ideal candidate will play a pivotal role in driving the evolution of Scremer, ensuring a seamless user experience, and spearheading the development of new features to enhance user engagement and satisfaction.

Roles and Responsibilities

• Should be able to create a product roadmap and product strategy
• Should be able to do product discovery, product validation, and product analytics.
• Should be able to run the sprints and daily scrum calls.
• Should have managed products/ features around workflow management or business process mapping.
• Develop and execute a comprehensive product strategy aligned with Scremer's mission, considering user feedback, market trends, and business objectives.
• Lead the end-to-end product development lifecycle, from ideation to implementation. Collaborate with cross-functional teams to introduce new features and enhancements that elevate the user experience.
• Continuously analyze user interactions and feedback to identify areas for improvement. Implement strategies to optimize user experience and satisfaction.
• Utilize data analytics to make informed product decisions. Monitor key performance indicators (KPIs) and user behavior to guide feature prioritization and enhancements.
• Collaborate with marketing, development, and customer support teams to ensure seamless integration of product initiatives. Communicate product updates, features, and improvements to internal and external stakeholders.
• Stay informed about industry trends, competitive products, and user needs. Conduct market research to identify opportunities for innovation and differentiation.

Must Have Skills

• Minimum 3 years of experience as a Product Manager.
• Must be able to create new products from scratch using Lean Product Methodology.
• Must be able to do Customer Development and find PMF for new products.
• Must be able to use Google Suite, Microsoft Suite, and Adobe Suite with ease.
• Must be able to write specifications and create wireframes on demand.
• Must be able to create a product strategy and product roadmap.
• Must have experience working with at least one wireframing tool, like Balsamiq or Whimsical, Azure XP, or any others.
• Must have hands-on experience with agile product management tools like JIRA, Clickup or any other tool.
• Must have excellent communication, articulation, and presentation skills.
• Must be able to understand business models and create business model canvas with ease.
• Must be able to do A/B testing to test new product ideas.

Good to Have Skills

• Preference will be given to candidates who have experience working in startups.
• If you have already worked in a marketplace product or a platform product you would be given preference over other candidates.
• System Design Skills and any understanding of technology will be a great advantage.
• Ability to work with AARRR metrics - both for the producers and consumers in the marketplace.

About Scremer

Better Analytics Pvt Ltd, the creator of Scremer, is a pioneering social feedback platform that empowers users to voice their complaints and concerns. Scremer provides a space for users to share their experiences regarding various issues, from poor customer service and faulty products to unjust policies. The platform encourages community support through a unique feature called scream up, where users can rally behind each other's complaints. The most impactful grievances are prominently featured on the homepage, fostering a transparent and engaging user environment.

Location

Address: Durgam Cheruvu Rd, Kavuri Hills, Madhapur, Hyderabad, Gafoornagar, Telangana 500081.

Hyderabad - Scremer was Founded in 2021, Situated in the vibrant area of Kavuri Hills, Hyderabad, this address on Durgam Cheruvu Rd embodies a blend of urban convenience and natural beauty. It is located in Gafoornagar and offers a prime location with easy access to amenities and the picturesque Durgam Cheruvu.

Why Join Scremer?

• Innovative Mission: Join Scremer at Better Analytics Pvt Ltd to be part of an innovative social feedback platform that gives users a powerful voice.
• Engaging User-Centric Environment: Work in a dynamic and user-centric environment where every complaint matters. At Scremer, users can connect, support each other through "scream up," and influence positive change.
• Transparent and Impactful Platform: Join a company that believes in transparency and impact. Scremer features the most popular complaints on its homepage, providing users with visibility into real issues.
• Professional Growth Opportunities: At Scremer, we value talent and commitment. Join a company that fosters professional growth and skill development. Be part of a team that encourages innovation, collaboration, and continuous improvement, offering you a platform to excel in your career.

JOB DETAILS

CTC - 12-15 LPA

EXP RANGE - 3-5 Years

Education - Any Degree

Notice Period - 15-30 Days.

Work Mode - WFO

Location - Hyderabad

• Must Have worked in a product development for minimum of 1 years 
• Must Understand the Product life cycle (Requirement analysis/ design/architecture).
• Must Have hands on Coding Experience in J2EE technologies, Core Java, JavaScript, Web services SOAP, RESTful services
• Good experience on any one application server (WebLogic, WebSphere, Apache servers etc.).
• Database experience in any one DB like Oracle/ MySQL/MS SQL etc.
• Knowledge / Experience with any one open source development tools and frameworks (Eclipse, ANT, Junit, PMD, SVN etc.)
• Ability to understand UML design diagrams. Ideally should have designed some modules in prior projects using OOAD and UML.
• Extensive experience with multi-tier transactional architecture and design.
• Passionate about test driven, clean code, automatically tested and continuous deployment

Good to have:

• Any prior Work or Knowledge on newer technologies like Big data cloud, Hadoop and spark)
• Any prior Work or Knowledge on NoSQL, ORM, AWS Services (EC2, SNS, SQS, S3, Cloudfront)
• Any prior Work or Knowledge/ MOOC on Machine Learning and AI.
• Experience in performance engineering domain (testing, tuning, profiling) will be a definite add-on.
• Expertise with identity management, authentication and information security best practices
• Expertise in working with complex cross-domain applications.

• Firmware Design and Development experience on different micro-controllers.
  
• C/C++ programming
  
• Linux Commands Operating System Concepts
  
• board bring up, embedded software, Kernel Build, Yocto
  
• Shell scripting Networking Concepts Openwrt OS Concepts
  
• Must have good Communication and Presentable skills.
  
• Experience on any Wifi, Bluetooth, GSM modules is a plus.
  
• Design, develop, code, test and debug system software.

About the Role

Responsible for Resource management, management reports and supporting the consistent execution of project management practices across organisation.