Telesales Executive

Job Summary:

We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you 

will be responsible for contacting customers, introducing our products or services, and generating leads. 

Your primary objective will be to engage customers over the phone, provide information about our 

offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a 

customer-oriented approach are essential for success in this role.

Responsibilities:

• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.

Requirements:

• Proven experience as a Telecaller or similar sales role.

• Excellent verbal communication and interpersonal skills.

• Persuasive and confident with the ability to build rapport with customers.

• Active listening skills to understand customer needs and concerns.

• Ability to work in a target-driven environment and achieve goals.

• Strong organizational skills with the ability to multitask and prioritize effectively.

• Proficiency in using CRM software and other telecommunication tools.

• Ability to handle objections and resolve customer complaints professionally.

• High school diploma or equivalent; additional education or certifications in sales or customer 

service is a plus.

DevOps Engineer (Automation) 

ABOUT US

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

LOCATION:  Mumbai

THE POSITION

Ashnik is looking for talented and passionate Technical consultant to be part of the training team and work with customers on DevOps Solution. You will be responsible for implementation and consultations related work for customers across SEA and India. We are looking for personnel with personal qualities like -

• Passion for working for different customers and different environments.
• Excellent communication and articulation skills
• Aptitude for learning new technology and willingness to understand technologies which he/she is not directly working on.
• Willingness to travel within and outside the country.
• Ability to independently work at the customer site and navigate through different teams.

RESPONSIBILITIES

                     First 2 months:

• Get an in-depth understanding of Containers, Kubernetes, CI/CD, IaC.
• Get hands-on experience with various technologies of Mirantis Kubernetes Engine, Terraform, Vault, Sysdig

After 2 months: The ideal candidate can will ensure the following outcomes from every client deployment:

• Utilize various open source technologies and tools to orchestrate solutions.
• Write scripts and automation using Perl/Python/Groovy/Java/Bash
• Build independent tools and solutions to effectively scale the infrastructure.
• Will be involved in automation using CI/CD/DevOps concepts.
• Be able to document procedures for building and deploying.
• Build independent tools and solutions to effectively scale the infrastructure.
• Work on a cloud-based infrastructure spanning Amazon Web Services and Microsoft Azure
• Work with pre-sales and sales team to help customers during their evaluation of Terraform, Vault and other open source technologies.
• Conduct workshops for customers as needed for technical hand-holding and technical handover.

SKILLS AND EXPERIENCE

• Graduate/Post Graduate in any technology.
• Hands on experience in Terraform, AWS Cloud Formation, Ansible, Jenkins, Docker, Git, Jira etc
• Hands on experience at least in one scripting language like Perl/Python/Groovy/Bash
• Knowledge of Java/JVM based languages.
• Experience in Jenkins maintenance and scalability, designing and implementing advanced automation pipelines with Jenkins.
• Experience with a repository manager like JFrog Artifactory
• Strong background in git, Github/Bitbucket, and code branching/merging strategies
• Ability to understand and make trade-offs among different DevOps tools.

ADDITIONAL SKILLS

• Experience with Kubernetes, AWS, Google Cloud and/or Azure is a strong plus
• Some experience with secrets/key management preferably with HashiCorp Vault
• Experience using monitoring solutions, i.e. Datadog, Prometheus, ELK Stack, NewRelic, Nagios etc

Since 1988 Quicken has been the top personal management software for millions of consumers. We pioneered a radically easier and faster way for people to manage their household finances. Since then we’ve continued to focus on delighting customers and making the Quicken product and experience better than ever.

Job Title:        Senior Data Engineer

Location:        Bangalore, India

Department:  Product Development

Quicken is the #1 personal finance management software with a 30-year heritage of helping millions of individuals and families stay on top of their finances. We are working on a strategy to deliver awesome personal finance experience to our customers across Windows, Mac, iOS, Android, and Web.

The successful candidate will join a fast-paced software development team building the next generation of Quicken Data Platform. The team uses the latest software development technology and tools.

If you are looking to be part of a high-performing team at the heart of a fun, energetic, and innovative company, come join the Quicken Team!

Responsibilities:

This is an opportunity to be a highly visible and key contributor on a small and passionate team delivering innovative data platform solutions across the company. You’ll help shape and deliver on an aggressive and innovative roadmap in areas key to Quicken’s continued success and growth.

• Senior Data Engineer role is a technical hands-on role. The responsibilities range from being at the vanguard of solving technical problems to venturing into unchartered areas of technologies to solve complex problems.
• Implement, or operate comprehensive data platform components to balance optimization of data access with batch loading and resource utilization factors, per customer requirements.
• Develop robust data platform components for sourcing, loading, transformation, and extracting data from various sources.
• Build metadata processes and frameworks.
• Create supporting documentation, such as metadata and diagrams of entity relationships, business processes, and process flow.
• Maintain standards, such as organization, structure, or nomenclature, for data platform elements, such as data architectures, pipelines, frameworks, models, tools, and databases.
• Implement business rules via scripts, middleware, or other technologies.
• Map data between source systems and data lake
• Ability to be independent and product high quality code on components related to the Data Platform. Should also possess Creativity, Responsibility, and Autonomy.
• Participate in the planning, design, and implementation of features, working with small teams that consist of engineers, product managers, and marketing.
• Demonstrate strong technical talent throughout the organization and engineer products that meet future scalability, performance, security, and quality goals while maintaining a cohesive user experience across different components and products.
• Adopt and share best practices of software development methodology and frameworks used in data platform.
• Passion for continuous learning, experimenting and applying cutting edge technology and software paradigms. Also responsible for fostering this culture across the team.

Qualifications: 

• 3+ years of hands-on experience with data platform technologies and tools
• Extensive experience in Python
• Should be comfortable with using REST APIs
• Experience in  at  least  2  of  the  3  stages  of  any  big  data  pipeline  -  data

ingestion/acquisition, data processing/transformation and data visualization

• Experience in  database  user  interface  and  query  software  -  Structured  query language (SQL)
• Experience in one or more structured DBMS along with data modelling – MySQL
• Nice to have working experience in big data processing frameworks like Spark
• Nice to have working knowledge on visualization tools like Tableau, Kibana, Amazon QuickSight
• Nice to have familiarity in AWS EMR, Kinesis, EC2, S3, AWS Glue
• Experience working with geographically distributed teams across different time zones
• Strong communication skills, both oral and written whether in-person or virtual
• Experience with Agile methodologies
• Bachelor’s degree in computer science or other technical discipline, or equivalent experience

What we offer:

• Competitive salary and performance bonus
• Amazing culture, strong believers in Autonomy/Mastery/Purpose
• Customer-driven, we make money by building the best products for our users. No confusion about how to win – build amazing products!
• Ability to work with and learn from some incredible talent
• Highly recognizable brand

Job Description:

• Ability to generate lead through cold calling, in-person meetings, various technology platforms, and existing personal connections.
• Giving product demo to the prospective clients(Schools and Coachings)
• Regular follow-ups to close business every month.
• Giving a presentation to the school/coaching management about the product
• Taking care of customer queries as and when required on a priority basis.
• Need to have excellent command and fluency in English & Hindi.