Site Reliability Engineer

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts Presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● A minimum of 2+ years experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Hindi.

● Should be able to quickly get a thorough understanding of the company product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

• Manage and build an overall email marketing strategy
• Create various email lists and campaigns
• Create and design various CTAs and email templates
• Test the success of every campaign
• Determine email marketing KPIs
• Develop a lead generation strategy
• Create smart email lists
• Increase email subscriptions
• Analyze data to get smart insights
• Suggest methods for improvements
• Segment lists based on behaviors like past email engagement and website interactions
• Develop documentation and road maps for processes, A/B tests, and promotions that succeed through email.

Requirements and qualifications:

• Past experience with email marketing, lead nurturing, marketing automation, and/or web analytics
• Proficient using marketing automation technology
• Knowledge of the latest digital marketing trends
• Experience with email automation tools
• Sense of ownership and pride in your performance and its impact on company's success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

• Minimum 3-6 years of experience in the same field.

We are looking for an experienced Media and PR Specialist who can help us elevate our brand presence and manage our media relations. The ideal candidate should have a proven track record in the B2B events industry and possess a deep understanding of media strategy and public relations.

Responsibilities & Scope of Work:

1. Media Strategy: Develop and execute a comprehensive media strategy to enhance our brand visibility and reputation within the industry.

2. Press Releases: Draft compelling press releases and news articles to announce company milestones, event launches, and other newsworthy developments.

3. Media Relations: Build and maintain strong relationships with key media outlets, journalists, and industry influencers.

4. Content Creation: Create engaging and informative content for various media channels, including social media, newsletters, and the company blog.

5. Event Promotion: Collaborate with the marketing team to promote our events through media channels, securing coverage and partnerships.

6. Analytics: Monitor and report on media coverage and PR efforts, providing insights and recommendations for continuous improvement.

Requirements and Qualifications

• Bachelor's degree in Communications, Public Relations, or a related field.
• 2+ years of experience in media relations and PR, preferably in the B2B events industry.
• Proven success in securing media coverage and building media relationships.
• Exceptional written and verbal communication skills.
• Strong organizational and project management abilities.
• Proficiency in PR software and analytics tools.
• Creative thinking and the ability to generate innovative PR ideas.

Job Type:

1. Full time & On-site

2. 5 day work week

Location: Bangalore/Mangalore

Work with a world-class fin-tech maverick that is focusing on creating a powerful future-focused infrastructure with sophistication and transparency.

Our client is a cross border payment platform started in 2014, with a vision to simplify the cross-border payments experience for consumers. It later expanded and scaled its offerings to meet the needs of SME’s, Financial Institutions, Enterprises, and other payment service providers. It is currently accessible in 90 countries dealing with 63 currencies, developing cutting-edge products and solutions that solve the most crucial problems in the FinTech space.

As a Manager/ Sr. Manager Talent Acquisition, you will be responsible for setting up and driving our core programs of sourcing talent and raising the bar of talent that comes to the company.

What you will do:

• Sourcing, engaging and recruiting mid to senior level hires for positions globally
• Owning hiring for Non Tech positions covering Business Development, Customer Success, Operations, Marketing, and G&A roles across multiple countries globally including the APAC, Europe and US regions.
• Partnering with hiring managers to execute on hiring plans
• Developing proactive sourcing strategies to engage and developing a pipeline of passive talent apart from active pool.
• Creating strong governance with hiring teams to identify trends within the market, strategizing on outreach approaches, and brainstorming creative search methods.
• Leveraging internal tools to build pipeline and engaging active and passive talents in the markets
• Focusing on diversity and inclusion hiring and ensuring a diverse candidate slate across all roles.
• Reporting on recruiting metrics and performance reports on a regular basis

Description:

We are looking for an organized, detail-oriented individual to join our team as a software product manager. The responsibilities of the software project manager include overseeing software projects from start to finish, managing and motivating software developers and other team members, giving customer presentations, and writing project proposals.

To be successful as a software project manager, you should have a good working knowledge of project estimation techniques and the ability to motivate team members. Ultimately, a top-notch software Product manager should have good communication and decision-making skills.

Responsibilities:

1.Discussing potential projects and their parameters with clients, executives, and software developers.

2.Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.

3.Assembling and leading the project team.

4.Participating in and supervising each stage of the project.

5.Ensuring each project stays on schedule and adheres to the deadlines.

6.Creating a project budget and ensuring the project adheres to the budget as closely as possible.

7.Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.

8.Tracking milestones, deliverables, and change requests.

9.Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information.

10.Delivering completed software products to clients and performing regular checks on the products' performance.

11.Software Project Manager Requirements

12.A bachelor's degree in information technology, software development management, software engineering, computer science, or a related field.

13.Proven experience in project management and software development.

14.Good working knowledge of project estimation techniques.

15.Excellent technical knowledge.

16.Good leadership, decision-making, and organization skills.

17.Strong attention to detail and multi-tasking skills.

Qualification:

1. Minimum ten (10) years of total work experience in software development
2. Good technical proficiency with PHP, Laravel, Javascript technologies and its related framework
3. Strong knowledge on AWS
4. Experience in Data collection, management and analysis
5. Experience in MYSQL/Maria DB
6. Knowledge in SaaS architecture