Site Reliability Engineer

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

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We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position .
• Customer-first mindset 
• Advanced MS Excel skills .
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

𝐒𝐞𝐧𝐢𝐨𝐫 𝐒𝐭𝐚𝐟𝐟 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 – Android Automotive (AAOS)

𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 4–10 𝐘𝐞𝐚𝐫𝐬

Mandatory skills: Android Automotive OS (AAOS/AOSP), Android Application Framework, System Services, Binder IPC (AIDL/HIDL), Java, C++, Automotive Infotainment, CAN/Ethernet, ASPICE (preferred)

𝐎𝐓𝐀 𝐅𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫

𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 5–10 𝐘𝐞𝐚𝐫𝐬

Mandatory skills: Automotive OTA Framework, C/C++, Embedded Linux, Uptane, FOTA/SOTA, A/B partitioning, Bootloader interaction, Secure OTA (PKI, SSL/TLS), CAN, UDS, DoIP

𝐓𝐞𝐥𝐞𝐦𝐚𝐭𝐢𝐜𝐬 𝐅𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫

𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 5–10 𝐘𝐞𝐚𝐫𝐬

Mandatory skills: Telematics/Connected Vehicle platforms, Embedded Linux, C++, 4G/5G, Wi-Fi, Bluetooth, GNSS, Vehicle Data, MQTT, HTTP/HTTPS, LwM2M, CAN, Ethernet, UDS.

About Company

ADDV HealthTech Solutions, a UK-based company, operates with a strong IT presence in Ahmedabad, empowering IT professionals and organizations with cutting-edge technologies. As a product and service-based industry, we have excelled in managing UK healthcare projects, leveraging our novel tech-led approach.

ADDV HealthTech Solutions operates as a subsidiary of the renowned UK company, ADDVantage Technologies (https://addvantage-technologies.co.uk/) delivering innovative healthcare solutions like AllDayDr, Healthya, AppLocum, PharmSmart, ADDVantage Minds, and HEALTHYA Stations. Under the visionary leadership of our Founder and CEO, Suhel Ahmed, we continue to expand our expertise and presence across the UK and the Middle East.

What are we looking for in a candidate?

● 3-5 years of experience in frontend development.

● Proficient understanding of web markup, including HTML5 and CSS3.

● Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS

● Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery

● Strong knowledge of JavaScript and its frameworks, such as AngularJS or React.

● Good understanding of asynchronous request handling, partial page updates, and AJAX

● Experience with responsive design and frameworks like Bootstrap.

● Proficient understanding of cross-browser compatibility issues and ways to work around them.

● Basic understanding of React.js and its core principles (optional but preferred).

● Familiarity with version control systems (e.g., Git).

● Excellent problem-solving and communication skills.

What will a candidate be doing with us?

● Develop and maintain user-facing features for web applications.

● Build reusable code and libraries for future use.

● Ensure the technical feasibility of UI/UX designs.

● Optimize applications for maximum speed and scalability.

● Collaborate with other team members and stakeholders.

What will we provide to the candidate?

● 5 days working

● Flexible working hours

● Training and Development Opportunities

● Collaborative work environment

● Working with International teams

Are you looking for an opportunity to solve new business challenges through innovative technology? If yes, Noon’s Private Label team is looking for TPM to build products/solutions for our Buyers/Vendors/Manufacturers.   You will investigate solutions to complex sourcing and supply chain problems, design solutions and work closely with the Engineering team to implement them. You will work closely with business teams, technical teams and operational teams alike.  You'll need to work well cross functionally, have strong interpersonal and written communication skills, be able to operate successfully both strategically and tactically, and have a strong bias for action. We’re looking for people who are passionate about innovation, can demonstrate a high degree of ownership, and want to have fun while they build excellent products.

Who are we?

Founded with the mission to radically accelerate enterprises business transformation, JIFFY.ai’s intelligent platform empowers business users to adapt to change and innovate faster. We strive to create applications with delightful user experiences backed up by automated middle and back office capabilities. The platform employs the cognitive capabilities of no-code-based software development, Intelligent Document Processing, Natural Language Processing, RPA, Machine Learning, intuitive user interfaces and AI along with an overarching human-in-the-loop approach to power the next generation of enterprise applications. Explore further on www.jiffy.ai.

Roles & Responsibilities:

• Analyse process issues and gather related user requirements
• Develop appropriate solutions, primarily using the JIFFY.ai low code platform
• Obtain feedback from users and process stakeholders and implement improvements
• Develop training materials and train users
• Recommend and Develop Common Component development, integrations, and configurations

Educational Qualification: Bachelor's Degree required Degree in Computer Science or Management Information Systems OR equivalent external work experience.

Work Experience and Skills required:

• Good hands-on 3-5 years of experience in Java or similar application development
• Experience in OOPS, Model Driven Development. Knowledge of modern UI Technologies
• Knowledge and experience in any or some of the following disciplines is a very strong plus: REST API, Java, JavaScript, Xpath, CSS, HTML, relational databases, or Kubernetes
• Create Domain Model with associations between different entities along with inheritance concept.
• Implementation of the user roles for application and established application security.

What are the benefits and perks of working at JIFFY.ai?

• Hybrid Work : We have a hybrid working environment
• Programmes tailored for our people - People Development programmes, Appreciation programmes, Leadership & Mentorship programmes, Communication Programmes, Engagement programmes (JoyofJIFFYians)
• Mental & Physical Wellbeing - Free Mental health Platform and monthly Physical fitness workshops and challenges to promote overall wellbeing.
• We appreciate the efforts in bringing in top talents -Our people receive generous monetary benefits for successful referrals as a Referral Bonus.
• Grants- Different allowances and perks are designed to support and benefit JIFFYians.
• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

About Us:

We are a Napkin to a Product Market Fit Studio and work together with our customers in the journey of "an idea to the first product version". Most of our customers are Corporate Innovation Hubs and Early Stage Organizations.

Here are a couple of things about us that may interest you:

1. Fast growing: We were featured as one of Deloitte's Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). What this means for you is a great career growth opportunity

2. Successful track record: Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack and NetWeaver BPM), an early engineering team of Zoho (a leading billion $ SaaS player) & some Private Equity experience. Some of our past colleagues from these companies went on to become CTOs (Redbus) and founded companies (one of them founded and then exited to Apple). We are profitable and what that means for you is long-term opportunities to generate wealth

3. Current success: Marquee customers (including the venture capital division of a large conglomerate) along with some exciting startups that are part of our clientele. We work on building MVP products. What this means for you is cutting-edge technology learning opportunities

4. Top Class peer group: We have a talented set of folks primarily focused on solving cool and exciting problems

5. Top-Class Learning & Development Programs: We run our entire L&D programs.

Must Haves:

• Minimum 4-9 years of design experience

• At least three years of experience working on digital products which include creating highly-detailed annotated wireframes, user flows, process flows and high-fidelity screens

• Worked on Information Architecture, Interaction Design and Product Design

• Strong knowledge of user interface design processes and methodology, particularly as applied to Web-based applications and mobile applications Can establish and run a good design process (exploratory and evaluative research, sprints, reviews etc.)

• Are comfortable with and interested in actively designing the product by himself/herself

• Familiarity and experience with standard design, prototyping, and user research tools, such as Figma, Miro, and Sketch.

• Strong written and verbal communication skills

• Are deeply empathetic to customers and users and understand how the business works

• Design systems experience is an added advantage

Responsibilities:

• Clear understanding of the critical characteristics of the intended user population

• Understanding of the users' current jobs and tasks, underlying goals, and mental models of their work process and products

• Understanding of platform-specific nomenclature

• The ability to sketch and generate big-picture ideas for early-stage UX work

• Experience developing rapid prototypes

• Design test case scenarios

• Collate feedback from users for further improvement

• Ship high-quality, well-tested, secure, scalable, extensible, and maintainable code as well as perform code review.
• Lead a team of highly efficient developers working on agile development practices including sprint planning.
• Apply design principles and patterns in creating enterprise-level solutions, as needed.
• Design products, services, and systems that are resilient to the iteration and change required by the needs of the business.
• Research new technologies and development methodologies to drive efficiency and improve customer experience.
• Coordinated with the US-led product and sales team to strategize and carry out the development of custom features and functionality requests.

• 3+ years of experience as a Full stack developer.
• Extensive experience working with NodeJS platforms.
• Expertise in building robust REST and GraphQL APIs.
• Hands-on experience with frameworks like ExpressJS, NextJS, and Fastify.
• Hands-on experience with SQL/NoSQL databases like PostgreSQL, MySQL and Redis.
• Hands-on experience in working with React-related libraries like Redux,
• MaterialUI and frameworks like NextJS.
• Strong hands-on experience with source code management systems like git.
• Working knowledge of WebSocket technologies.

• We offer the best market salaries for ideal candidates.
• Our culture is focused on talent development with semi-annually promotion cycles and company-sponsored certifications.
• The opportunity to work with and lead cutting-edge technologies.
• Opportunity to earn company stock options.
• Mediclaim hospitalization insurance for self, spouse, two children, and parents.

Desired Candidate Profile

• Bachelor's degree in Food Science/ Food Technology/ Diploma in food production or a similar discipline
• Certification in HACCP or FSMS    

We’re looking for a Senior Backend Engineer to help us build the tools, services, and applications that will enable us to be the planet’s most patient-focused pharmacy. You will work on projects ranging from greenfield initiatives to matured products with an active user base. 

• Collaborate with engineering team to design and implement products using event driven micro-services architecture.
• Interact with Product Managers and key stake-holders on regular basis to understand and execute Product vision.
• Take charge of end-to-end feature development, right from proof-of-concept to production deployment and support
• Brainstorm and lead continuous improvement projects for product
• Providing feedback to peer developers on code quality and development standards.
• Mentoring team on strong coding and design standards.
• Setting the bar high for development practises while striking the right balance between pragmatism and perfection for code and processes.
• Effectively document API's and services using Swagger/OpenAPI, visualize flow and dependencies using diagrams, and create technical documents on engineering wikis.
• Present crisp and clear feature demos to stakeholders.

Some of our opensource projects- https://meet.google.com/linkredirect?authuser=0&;dest=https%3A%2F%2Fgithub.com%2Fmedly">https://github.com/medly

We don’t expect anybody to be an expert on all of these, but you should be deeply familiar with some, and a self-starting learner who isn’t afraid to ask for help:

• Polyglot Development (at least 1 more lang apart from Java and JavaScript)
• At least one JVM language
• Functional Programming, 
• OO Design, Clean Code, SOLID principles
• Solid grasp on HTTP, and REST
• Web based SaaS product development
• Deployment to AWS or any cloud
• Test Driven Development, 
• Security Compliance like HIPAA, PCI-DSS, SOC2
• Git, Linux, CI/CD, Gradle, IDEA
• Security based on OAuth2 / OIDC
• SQL and NoSQL DBs like PostgreSQL, DynamoDB, ElasticSearch
• Docker
• SQL Migration tools like Liquibase, Flyway
• Semantic Versioning, Feature Toggles, PR, Feature Branches

• 3+ Years of experience mainly on Backend Development using any two languages (Java, Kotlin, NodeJS, Ruby etc.)
• Minimum a bachelor degree in Computer Science, Engineering or any related field.

• Develop service/APIs using Kotlin/Micronaut Node/Serverless
• Aurora Serverless PostgreSQL DB
• AWS, Lambda, API Gateway, Amplify, Cognito, Okta
• Github, Github Actions, SonarCloud
• Database versioning using tools like Liquibase
• Terraform to manage infra
• Cloudwatch/AWS X-Ray to monitor the infra
• Opportunity to make Open Source Contribution