UI/UX Designer

Role Proficiency:

Leverage expertise in a technology area (e.g. Java Microsoft technologies or Mainframe/legacy) to design system architecture.

Knowledge Examples:

• Domain/ Industry Knowledge: Basic knowledge of standard business processes within the relevant industry vertical and customer business domain

1. Technology Knowledge: Demonstrates working knowledge of more than one technology area related to own area of work (e.g. Java/JEE 5+ Microsoft technologies or Mainframe/legacy) customer technology landscape multiple frameworks (Struts JSF Hibernate etc.) within one technology area and their applicability. Consider low level details such as data structures algorithms APIs and libraries and best practices for one technology stack configuration parameters for successful deployment and configuration parameters for high performance within one technology stack
2. Technology Trends: Demonstrates working knowledge of technology trends related to one technology stack and awareness of technology trends related to least two technologies
3. Architecture Concepts and Principles: Demonstrates working knowledge of standard architectural principles models patterns (e.g. SOA N-Tier EDA etc.) and perspective (e.g. TOGAF Zachman etc.) integration architecture including input and output components existing integration methodologies and topologies source and external system non functional requirements data architecture deployment architecture architecture governance
4. Design Patterns Tools and Principles: Applies specialized knowledge of design patterns design principles practices and design tools. Knowledge of documentation of design using tolls like EA
5. Software Development Process Tools & Techniques: Demonstrates thorough knowledge of end-to-end SDLC process (Agile and Traditional) SDLC methodology programming principles tools best practices (refactoring code code package etc.)
6. Project Management Tools and Techniques: Demonstrates working knowledge of project management process (such as project scoping requirements management change management risk management quality assurance disaster management etc.) tools (MS Excel MPP client specific time sheets capacity planning tools etc.)
7. Project Management: Demonstrates working knowledge of project governance framework RACI matrix and basic knowledge of project metrics like utilization onsite to offshore ratio span of control fresher ratio SLAs and quality metrics
8. Estimation and Resource Planning: Working knowledge of estimation and resource planning techniques (e.g. TCP estimation model) company specific estimation templates
9. Working knowledge of industry knowledge management tools (such as portals wiki) company and customer knowledge management tools techniques (such as workshops classroom training self-study application walkthrough and reverse KT)
10. Technical Standards Documentation & Templates: Demonstrates working knowledge of various document templates and standards (such as business blueprint design documents and test specifications)
11. Requirement Gathering and Analysis: Demonstrates working knowledge of requirements gathering for ( non functional) requirements analysis for functional and non functional requirement analysis tools (such as functional flow diagrams activity diagrams blueprint storyboard) techniques (business analysis process mapping etc.) and requirements management tools (e.g.MS Excel) and basic knowledge of functional requirements gathering. Specifically identify Architectural concerns and to document them as part of IT requirements including NFRs
12. Solution Structuring: Demonstrates working knowledge of service offering and products

Additional Comments:

Looking for a Senior Java Architect with 12+ years of experience. Key responsibilities include:

• Excellent technical background and end to end architecture to design and implement scalable maintainable and high performing systems integrating front end technologies with back-end services.

• Collaborate with front-end teams to architect React -based user interfaces that are robust, responsive and aligned with overall technical architecture.

• Expertise in cloud-based applications on Azure, leveraging key Azure services.

• Lead the adoption of DevOps practices, including CI/CD pipelines, automation, monitoring and logging to ensure reliable and efficient deployment cycles.

• Provide technical leadership to development teams, guiding them in building solutions that adhere to best practices, industry standards and customer requirements.

• Conduct code reviews to maintain high quality code and collaborate with team to ensure code is optimized for performance, scalability and security.

• Collaborate with stakeholders to defined requirements and deliver technical solutions aligned with business goals.

• Excellent communication skills

• Mentor team members providing guidance on technical challenges and helping them grow their skill set.

• Good to have experience in GCP and retail domain.

Skills: Devops, Azure, Java

Must-Haves

Java (12+ years), React, Azure, DevOps, Cloud Architecture

Strong Java architecture and design experience.

Expertise in Azure cloud services.

Hands-on experience with React and front-end integration.

Proven track record in DevOps practices (CI/CD, automation).

Notice period - 0 to 15days only

Location: Hyderabad, Chennai, Kochi, Bangalore, Trivandrum

Excellent communication and leadership skills.

Job Summary

We are seeking a skilled Python Platform Developer to join our engineering team. You will be responsible for building, optimizing, and maintaining the core backend infrastructure and internal platforms that power our applications. The ideal candidate will build scalable API architectures, enhance data security, and implement automation to improve developer productivity. 

Key Responsibilities

• Platform Development: Design, develop, and maintain robust and scalable backend services, API frameworks, and shared libraries using Python.
• Infrastructure Automation: Build and maintain tools for infrastructure automation using technologies such as AWS (Lambda, EC2, S3), Docker, and Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
• Performance Optimization: Improve system performance, low-latency API interactions, and data storage solutions.
• CI/CD Optimization: Develop, maintain, and improve automated testing and continuous integration/continuous deployment (CI/CD) pipelines.
• Collaboration: Work closely with product engineers, DevOps, and frontend developers to define requirements and deliver reliable infrastructure solutions.
• Security & Monitoring: Implement strong security protocols and monitoring solutions (e.g., Prometheus, Datadog) to ensure platform reliability. 

Required Skills and Qualifications

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience: 3–5+ years of experience in software development with a heavy focus on Python.
• Core Python: Deep understanding of Python 3.x, object-oriented programming (OOP), and asynchronous programming (e.g., asyncio).
• Frameworks: Hands-on experience with web frameworks like FastAPI, Django, or Flask.
• Cloud Platforms: Experience with AWS or GCP services.
• Tools: Proficient with Git, Docker, and CI/CD pipelines.
• Database: Strong knowledge of SQL and database management. 

Preferred Skills

• Experience with serverless architectures.
• Knowledge of Kubernetes.
• Experience in a DevOps or Site Reliability Engineering (SRE) role.

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

The ESAB Project Enterprise – SAP S/4HANA Technical & Integration Lead will be a seasoned SAP S/4HANA champion, fluent in the language of integrations, technical complexities and automated testing. You will thrive in the dynamic world of connecting systems and orchestrating flawless data flow. In this role, you will be the linchpin between our core SAP S/4HANA system and the vast ecosystem of connected applications and external data sources. You will lead a team of technical specialists, defining integrations, implementing solutions, establishing automated testing, and ensuring seamless data exchange across the organization.

What you will do

• Lead the design, development, and implementation of complex integrations between SAP S/4HANA and other enterprise systems, cloud applications, and data sources.
• Mastermind the technical architecture of integrated solutions, leveraging SAP Cloud Integration (CPI), API Management, and other relevant technologies.
• Evaluate and implement industry best practices for secure and efficient data exchange using various integration patterns (e.g., API, middleware, cloud-based integrations).
• Work closely with business stakeholders and developers to understand integration requirements and translate them into technical solutions.
• Manage and prioritize integration projects, ensuring timely delivery within budget and scope.
• Monitor and troubleshoot integration performance, identifying and resolving issues proactively.
• Establish test automation tools to optimize testing efforts and improve efficiency.
• Stay up-to-date on the latest SAP S/4HANA integration technologies and best practices, continuously upskilling yourself and your team.
• Lead knowledge sharing and training initiatives to enhance the team's expertise in SAP S/4HANA and integrations.

What we are looking for

• 7+ years of experience working with SAP S/4HANA and ECC.
• Proven track record of successfully leading and delivering complex S/4HANA integration projects.
• In-depth understanding of integration technologies like SAP Cloud Integration (CPI), API Management, middleware, and data migration tools.
• Solid knowledge of SAP ABAP, SAP Basis, and SAP Fiori architecture.
• Experience with cloud-based integration platforms and cloud-native technologies.
• Experience with test automation tools like Tricentis.
• Strong analytical and problem-solving skills.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Leadership qualities and the ability to motivate and mentor others.

Education Requirements

·        Not applicable

Preferred

·   Understanding of manufacturing industry

Competencies & Behaviors Needed

·      Exceptional communicator at all employee levels including senior executives.

·      Strong proponent of ESAB’s values and behaviors and EBX principles.

·      Drives continuous improvement.

·      Effective at building relationships and trust.

·      Strong collaboration skills across functions and business platforms.

·      Negotiates with associates with a respectful give-and-take approach, where decisions are shared.

·      Comfortable working in a global matrix organization.

·      Results-oriented with the ability to make decisions and to follow through on programs and developed policies.

·      Bias for action; a sense of urgency; initiative-taker; moves with speed.

·      Focus on delivering results and continuous improvement.

·      Manages workload efficiently and effectively.

·      Agile mind; quick on one’s feet.

·      Prioritizes for maximum impact.

·      Good at synthesizing data and distilling key points.

·      Can dive deep into detail to support root cause analysis yet understands the big picture.

·      Insightful, deductive reasoner, fact-based analytical person.

·      Influencing and driving performance without authority.

Additional Key Attributes

·      Integrity, credibility, and character with demonstrated ethical behaviors.

·      A collaborator and leader with self-confidence, humility, and consultative skills to positively influence the business.

·      A tenacious, operationally minded individual with a strong work ethic.

Key Responsibilities:

• Design, develop, and maintain responsive and visually appealing websites, focusing on user experience and functionality.
• Build high-converting landing pages tailored to various marketing campaigns and objectives.
• Implement and optimize contact forms for lead generation, ensuring seamless integration with email marketing systems.
• Set up and manage email marketing campaigns using platforms like Mailchimp, Constant Contact, or similar.
• Integrate analytics tools (e.g., Google Analytics, HubSpot) to track website performance and digital marketing metrics.
• Work closely with the marketing team to align website content and design with ongoing campaigns and business goals.
• Conduct A/B testing on landing pages and email marketing materials to improve conversion rates.
• Troubleshoot website issues, including speed optimization and mobile responsiveness.
• Keep up-to-date with industry trends, emerging technologies, and best practices in web development and digital marketing.

Required Skills and Experience:

• Proven experience as a Web Developer, with a portfolio demonstrating previous projects, especially landing pages and contact forms.
• Strong proficiency in HTML, CSS, JavaScript, and responsive web design frameworks like Bootstrap.
• Familiarity with content management systems (CMS), such as WordPress, Joomla, or Drupal.
• Experience with digital marketing tools, including email marketing platforms (Mailchimp, Active Campaign, etc.) and Google Analytics.
• Understanding of SEO principles and best practices.
• Knowledge of integrating third-party services (CRM, email marketing, lead capture tools, etc.) into websites.
• Excellent problem-solving skills, attention to detail, and the ability to work independently and as part of a team.

Roles & responsibilities

• Learn & understand our products/services, and our current/ prospective clients well.
• Understand client pain points, requirements and correlate our solutions and client requirements.
• Source new sales opportunities through outbound reach, cold emails, chats or phone calls, or anything to reach out to prospective customers.
• Respond, engage and qualify inbound leads and inquiries.
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities.
• Execute planned sales activities and develop a target list of high potential new customers.
• Resolve client complaints regarding sales and services.
• Achieve monthly & quarterly targets.
• Perform effective online demos to prospects.
• Effectively communicate and collaborate with the internal engineering team to provide the best product/ solution to the client.

Desired Candidate Profile: -

• Candidates should have 0- 2 years of sales experience, (solution sales approach) preferably in a high-tech environment and/ or Internet technology environment.
• Consistent track record of success in closing business, and creating and managing a pipeline of opportunities.
• Highly motivated and professional with excellent communication skills.
• Highly confident and goal-oriented.
• Ability to communicate with senior-level management
• Good leadership and team working skills.
• Must possess the highest level of ethics and integrity.

Inside Sales Associate Responsibilities:

• Persuade prospective clients to engage in a phone conversation and/or meeting to discuss our insurance product.
• Connect with prospects over a call (min of 45 calls to be connected each day)
• Advise clients on the insurance policies that best suit their needs
• Customize insurance programs to suit individual clients
• Deliver approved policies to new clients and explain benefits of the policy
• Issue quotes, maintain client records and prepare reports
• Keep abreast of industry and market trends and best practices
• Scout and identify potential clients with need for insurance coverage
• Contact potential customers through calls, emails and arranged meetings
• Provide elaborate explanation of contract features, benefits, and possible downsides to an insurance coverage (as per market perspective).
• Ensure company policies and procedures are maintained when conducting the sales of insurance services
• Discuss with clients to obtain information in order to provide Quotation.
• Facilitate the payment and handover to post sales team.

Requirements:

• SME’s in corporate sales with minimum of 90% sales target achievement rate each month.
• Minimum of 4-5 hours of calling per day required.
• Corporate Sales experience with Tier 1 organisation contributing to the monthly targets
• Connect with prospects over a call (min of 45 calls to be connected each day)
• Previous working experience in Insurance.
• Excellent communication and presentation skills
• Resilient spirit and a persistent nature
• Impeccable interpersonal skills and friendly attitude
• Well organized with time, excellent time management abilities
• Should be a graduate.