Admin Executive

1. Work on event planning, design, and production while managing all project delivery elements

within time limits

2. Liaise with clients to identify their needs and to ensure customer satisfaction

3. Conduct market research, gather information, and negotiate contracts prior to closing any events

4. Propose ideas to improve provided services and event quality

5. Organize facilities and manage all events’ details such as decor, catering, entertainment,

transportation, location, invitee list, special guests, equipment, promotional material, etc.

Client Servicing Manager

Location: Goregaon, Mumbai

Experience: 3–8 Years

Employment Type: Full-Time

Industry: Event Management

Job Summary

We are looking for an experienced Client Servicing Manager to manage client relationships, understand client requirements, coordinate event execution and ensure successful delivery of events.

The ideal candidate should have strong client-facing skills and experience in event management, corporate events, experiential marketing, BTL or related industries.

Key Responsibilities

• Act as the primary point of contact for clients and build strong, long-term relationships.
• Understand client requirements, briefs and objectives.
• Coordinate with internal teams, vendors and stakeholders for smooth event execution.
• Manage client expectations and provide appropriate solutions and alternatives.
• Ensure timely and successful delivery of events as per client requirements.
• Prepare regular account status reports and conduct post-event evaluations.
• Identify opportunities for account growth, upselling and cross-selling.
• Handle client concerns and resolve issues effectively.
• Maintain high levels of client satisfaction.
• Stay updated on event industry trends and provide relevant insights.
• Manage multiple projects simultaneously while meeting deadlines and quality expectations.

Candidate Requirements

• 3–8 years of experience in Client Servicing / Account Management.
• Experience in Event Management / Experiential Marketing / BTL / Corporate Events preferred.
• Strong client relationship and stakeholder management skills.
• Excellent verbal and written communication skills.
• Strong presentation, negotiation and coordination skills.
• Ability to manage multiple projects and work under pressure.
• Strong problem-solving and organizational abilities.
• Good knowledge of MS Office and CRM software.
• Bachelor's degree in Business Administration, Marketing, Hospitality or a related field.
• Candidates based in Mumbai preferred.

AM:PM is a short form vertical video news platform for Gen Z and millennials. Daily video newspaper at 7:30am. Eleven beats. Every story runs both sides, fact checked.

Editorial decides what gets published. You make sure the organisation runs so it happens on time, every day.

What you do

• Run day to day operations across the org, so every team has what it needs to work without friction
• Plan shift rosters, manage leaves and attendance, and arrange backup when someone does not turn up
• Onboard new joinees across teams, get their systems, access, and paperwork ready from day one
• Keep track of how many stories are in progress and how many are done, and flag to the senior editor early if the day is running short
• Check in on the night desk through the night to confirm the shift is staffed and on schedule
• Run the morning handover so the day team knows what got published and what is pending

What you need

• 2 to 4 years in operations, production coordination, or office and admin management
• Has done this at an early stage company or a newsroom, where the job has no fixed boundaries
• Available for night checks, with the bulk of the role in regular hours
• Good with people, able to follow up firmly without being difficult
• Organised, reliable, and calm when things go wrong

Key Responsibilities

·      Act as the primary coordination point between clients, vendors, and internal teams.

·      Coordinate with clients and vendors to understand requirements and ensure timely execution.

·      Schedule and coordinate client meetings, review meetings, demos, and follow-up discussions.

·      Maintain regular communication with clients and provide updates on ongoing activities.

·      Handle post-app support and coordinate with the relevant technical/support team for issue resolution.

·      Follow up with internal teams and vendors to ensure client concerns are resolved within the required timelines.

·       Manage and execute the client onboarding process, ensuring all required activities are completed smoothly.

·      Collect, verify, maintain, and organize client-related documents and records.

·      Coordinate with clients for completion of required documentation, forms, agreements, and other onboarding formalities.

Required Skills

·      Excellent communication and coordination skills.

·      Strong follow-up and relationship management abilities.

·      Good interpersonal and client-handling skills.

·      Ability to coordinate with multiple stakeholders simultaneously.

·      Good documentation and record-management skills.

·      Strong organizational and time-management skills.

·      Proficiency in MS Office / Google Workspace.

·      Ability to understand client requirements and coordinate with technical/internal teams.

·      Problem-solving attitude with a strong sense of ownership.

·      Ability to work under deadlines and manage multiple priorities.

Preferred Candidate Profile

·      Graduate in any discipline.

·      1–3 years of experience in Client Coordination, Client Success, Customer Support, Account Management, Operations, or similar roles.

·      Candidates with experience in EdTech, School ERP, SaaS, IT services, or software-based products will be preferred.

·      Should be comfortable communicating with clients, vendors, and internal teams through calls, emails, and meetings.

Manage the executive’s calendar, appointments, meetings, and schedules.

Coordinate internal and external meetings and maintain meeting calendars.

Prepare presentations, reports, documents, and MIS as required.

Handle emails, correspondence, and follow-ups on behalf of management.

Coordinate with internal departments, clients, vendors, and external stakeholders.

Maintain confidential documents and business information.

Arrange travel, accommodation, and other logistics when required.

Prepare meeting agendas, minutes, and track action items.

Follow up with teams to ensure timely completion of assigned tasks.

Maintain records, files, and important documents.

Support management in day-to-day administrative and operational activities.

Handle multiple priorities and ensure deadlines are met.

About LIV LIF

LIV LIF is an ice cream brand focused on creating enjoyable, engaging, and memorable customer experiences. We are expanding our presence across corporate events, including events hosted by leading MNCs and Fortune companies.

We are looking for energetic and customer-friendly individuals to represent the LIV LIF brand at these events.

Role Overview

As an Event Sales & Stall Operations Associate, you will be responsible for managing the LIV LIF ice cream stall during corporate events and ensuring a smooth and engaging experience for customers.

Key Responsibilities

• Set up and organize the LIV LIF ice cream stall before the event.
• Manage the stall throughout the event and ensure smooth operations.
• Serve ice cream to customers in a friendly and professional manner.
• Interact with customers and create a positive brand experience.
• Promote LIV LIF products and encourage customer engagement.
• Handle basic sales and order-related activities at the stall.
• Maintain cleanliness, hygiene, and presentation of the stall.
• Monitor product availability and inform the concerned team when replenishment is required.
• Assist with packing up and closing the stall after the event.
• Coordinate with the event and LIV LIF team to ensure smooth execution.
• Represent the LIV LIF brand professionally at all corporate events.

Candidate Requirements

• Good communication and interpersonal skills.
• Friendly, energetic, and customer-oriented personality.
• Comfortable interacting with corporate employees and event attendees.
• Ability to work at event venues for extended hours when required.
• Responsible, punctual, and well-presented.
• Ability to work as part of a team.
• Prior experience in sales, hospitality, events, food & beverage, or customer service will be an advantage.
• Freshers are welcome to apply.

Transportation

Transportation and event-related vehicle arrangements will be managed by LIV LIF.

What You Can Expect

• Opportunity to represent a growing ice cream brand at premium corporate events.
• Exposure to MNCs and Fortune-company events.
• Hands-on experience in customer engagement, sales, and event operations.
• Opportunity to work in a dynamic and fast-paced environment.

Ideal Candidate

We are looking for someone who is confident, presentable, enthusiastic, customer-friendly, and comfortable taking ownership of stall operations during events.

Interested candidates can share their CV/contact details with the hiring team.

 Role : Executive Assistant

Location : Pune - Hadapsar

Experience : 0 to 4 years ( Fresher with good communication can apply)

Job Role & Responsibilities :

•      Planning, scheduling & coordinating appointments & meetings, providing reminders, maintaining & updating diary of daily commitments & weekly calendar on a proactive basis.

•      Interacting with & rendering assistance to select HNI & VIP customers, coordinating certain critical Outdoor Catering & Party Orders, VIP reservations, etc.

•      Receiving calls, taking messages, screening & prioritizing calls & mails.

•      Taking down dictations & appropriately drafting data points & correspondences, proactively responding to queries received through calls/mails based on feedback & preferences conveyed by the Managing Director.

•      Preparing, editing & compiling agendas, minutes, correspondences & presentations.

•      Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.

•      Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of the Managing Director & other senior executives, coordinating with outstation visitors & proactively looking after their boarding & lodging arrangements, based on preferences conveyed by the Managing Director.

•      Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.

•      Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.

•      Managing communication pertaining to projects, new launches as well as other such expansion & diversification undertakings that directly come under the purview of the Managing Director.

•      Imparting induction & training to select employees hired for functions that are directly or indirectly associated to those of the Managing Director’s office.

•      Coordinating with outstations suppliers & vendors (China, Italy, etc.) quotations, purchase orders, purchase/ delivery payments. 

•      Responding to various inquiries - internal as well as external, acting as a point of contact between the Managing Director & other employees, tracking the work plan allocated to certain employees by the Managing Director & monitoring timelines with regard to the same.

•      Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.

•      Negotiating with various suppliers, vendors & contractors, receiving competitive quotations, making comparisons, making purchases of materials & supplies based on feedback received from the Managing Director.

•      Spearheading all coordination pertaining to maintenance, upkeep & repair of corporate as well as outlet & store infrastructure (on a case to case basis), as per directions & preferences issued by the Managing Director from time to time.

•      Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.

•      Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.

•      EA has to work for 09 hours in a day according to the assigned shift.

•      C/off will be availed in case EA has worked on his/her week off for the said week. It should avail within thirty days and it should not be clubbed with weekly off.

•      EA will get only one weekly off once in a week, it may be any one day in a week (Monday to Sunday).

•      Management has reserved all the rights to take decision time to time if required.

Responsibilities

Inventory & Stock Management

• Maintain accurate and up-to-date inventory records for:

• Fabrics (raw materials)

• Readymade sarees

• Artwork products

• Bulk stock

• Returns and exchanges

• Track fabric consumption against confirmed orders and production plans

• Record and monitor all stock movements, including inward, outward, damaged, returned, and

exchanged items

• Ensure minimum stock levels are maintained and proactively raise replenishment alerts

• Coordinate with the Supply Chain team to ensure timely availability of fabrics and materials

Dispatch & Order Coordination

• Coordinate closely with the Dispatch team to ensure timely and accurate order fulfillment

• Act as the primary point of coordination between Dispatch and Customer Care teams

• Share real-time updates on dispatch status, shipment tracking, and delivery timelines

• Support resolution of dispatch-related issues, including delays, RTOs, returns, and exchanges

• Ensure all customer-facing information related to orders and inventory is accurate and consistent

Customer Support & Issue Resolution

• Assist the Customer Care team with order status inquiries and dispatch-related concerns

• Coordinate with internal teams to resolve customer complaints related to inventory or dispatch

• Ensure smooth closure of customer issues with proper documentation and follow

Job Description – ERP Coordinator (Independent Position)

Position: ERP Coordinator

Experience: 1+ Years

Location: Navi Mumbai

Industry Preference: ERP / Software / IT Services

Job Summary:

We are looking for an experienced and independent ERP Coordinator who can strictly monitor ticketing operations, coordinate between teams and clients, and ensure proper follow-up on every support and development query. The candidate should be confident, straightforward, result-oriented, and capable of handling responsibilities independently without continuous supervision.

Key Responsibilities:

•

Monitor daily ERP support and development tickets.

•

Ensure every client query is properly logged and ticket generated.

•

Verify whether tickets are resolved within committed timelines.

•

Follow up with support and development teams for pending issues.

•

Track unresolved queries and escalate delays when required.

•

Maintain proper coordination between client, support, and development teams.

•

Ensure proper communication and status updates are shared with clients.

•

Prepare daily/weekly pending ticket reports and management updates.

•

Identify gaps in ticket handling and improve process discipline.

•

Independently handle critical client coordination and issue management.

Required Skills:

•

Strong experience in ERP coordination and ticket management.

•

Good understanding of support flow, issue tracking, and escalation process.

•

Strong communication and follow-up skills.

•

Blunt, confident, and professional personality with strong ownership mindset.

•

Ability to handle pressure and maintain strict process control.

•

Experience with ticketing systems and ERP software preferred.

•

Good reporting and documentation skills.

Candidate Profile:

•

Independent decision-making capability.

•

Strong work ethics and accountability.

•

Ability to manage teams and push for timely closures.

•

Professional attitude with excellent coordination skills.

Preferred:

•

ERP implementation/support background.

•

Experience working with multiple clients and internal technical teams.

•

Ready to travel if required for business coordination.

•

B.Com Graduate/ Any Gradute.

Manage domestic and international flight and hotel bookings. • Plan and coordinate complete travel itineraries for management, employees and business travel. • Compare airlines, travel portals and hotel platforms to secure the best available rates. • Identify the right time and strategy to book flights at competitive prices. • Use airline miles, hotel loyalty points, credit-card rewards, vouchers and travel offers wherever applicable. • Handle cancellations, rescheduling, refunds, credits and booking changes. • Arrange last-minute travel requirements efficiently. • Research and suggest cost-effective travel options while considering convenience and comfort. • Maintain records of bookings, travel details, expenses, loyalty points and credits. • Coordinate with airlines, hotels and travel service providers when required. • Assist with international travel requirements and basic documentation coordination. • Handle personal travel requirements of management/founders with discretion and professionalism. • Manage multiple travel requirements simultaneously and ensure timely execution