Marketing Operations is a critical team under the Marketing Communication BPO Operations umbrella that prioritizes the lead lifecycle, manages day-to-day marketing initiatives, and the organization’s MarTech stack.
A Marketing and Communication Support company providing customer care & support, technical support services, and back-end support to accounts engaged in interactive online sports gaming activities. In this role, you can expect to:
● Work in a Business Process Outsourcing (BPO) Module providing marketing solutions to different local and international clients and Business Development Units.
● Data Analysis: Analyze player data to identify trends, improve the casino player’s experience, and make data-driven decisions for the casino's operations.
● Marketing and Promotions: Collaborate with the marketing team to plan and execute promotional campaigns to attract and retain players.
● Security: Maintain a secure online environment, including protecting player data and preventing cyberattacks.
● Reporting: Generate regular reports on key performance indicators, financial metrics, and operational data to assess the casino's performance.
● maintaining gaming website content
● assist with the daily forum and other social media activities
● analyze marketing data, metrics, and KPIs to measure campaign performance and provide insights for decision-making.
● Conducting market research to understand customer needs, trends, and competitive landscape to inform marketing strategies.
● Proposing, developing, and executing promotional ideas or strategies to optimize revenue streams in each channel
● Support ad-hoc Marketing Operations projects
The specific responsibilities and requirements for a Marketing Data Analyst in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Salary Php90, 000 - Php120, 000
Work Experience Requirements
● 3+ year experience working in operations, analytics, or a similar role preferred
● “Can-do” attitude and approach
● Willing to learn new skills and use feedback for continual improvement
● Self-starter and team player
● Strong written and verbal communication skills
● Exposure to marketing and/or and games entertainment a plus
● SQL and database experience helpful but not required Excellent troubleshooting, problem-solving, and optimization mindset
● Must be willing to report onsite in Cambodia