
Services Sales-Manager (IT Infra Services Sales)
at Leading IT MNC Company
Greeting!!
Hiring Services Sales-Manager For IT Infra # IT MNC Company
Location : Gurugram/Chennai (work from office)
Experience : 7 - 12 Years.
Notice Period: Immediate /15 days/30 days.
Job Description
Responsible for Business Development / Sales / Opening new accounts for achieving assigned Services business targets for the territory / accounts / vertical. Operating as a single point of contact for any matters specific to your customers.
Key Job Functions
- Responsible for Minimum 15Crs Services Order Book & 5Crs Services Revenue
- Key Account Management and Opening new accounts and generating a healthy funnel in line with the Services business targets assigned for territory / accounts / vertical.
- Forecasting and achieving monthly/quarterly business targets by offering IT services to enterprise customer
- Soliciting business for IT Infrastructure Managed Services, Data Centre Management Services, Cloud Management Services, End User Management Services, Network Management Services, Remote Infrastructure Management Services, NOC & SOC Services, Security Device Management Services, Identity& Access Management Services, Cloud & Hosting Services, Annual Maintenance Contracts (AMC / Device Uptime Services), Facility Management Services (FMS), Tools and Services Automation Solution and Professional Services.
- Generate New business & Acquire New Logos through existing contacts, connects & sources
- Building and maintaining strong, long-lasting customer relationships with the customers.
- Must have good relationship with key customers stakeholders and executive sponsors in penetrating new accounts.
- Negotiate business contracts and agreements to maximize profit.
- Liaise between customers and cross-functional internal teams (Pre-sales, delivery, Finance, etc) and OEM’s/partners to ensure the customer needs met and to improve the over-all customer experience.
- Ability to understand the customer needs and their business requirement
- Ability to understand customer pain points in IT services and suggest remedial measures which can create avenues for services business.
- Timely response to all Request for proposals & Information request
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecast and track key account metrics (e.g. Monthly/quarterly sales results and annual forecasts)
- Prepare & present reports on account and opportunity status.
- Identify and grow opportunities within territory by collaborate with pre-sales/delivery/OEM partners.
- Assist delivery team with high severity requests or issue escalations as needed.
Required Skills & experience.
- BE / BSc / BCA in Electronics or Computer science with MBA or PGDM in Management
- Minimum 7-10 Years of experience as an Account Manager/ Key Account Manager/Business Development Manager in sales from IT Industry and managed Key Accounts in BFSI, Manufacturing, Enterprises Accounts (LE and VLE), etc.
- Minimum 3-4 years of IT Infrastructure Services Sales experience.
- Very good understanding of IT landscape (Server, Storage, Networking & Security).
- Fair understanding on Service delivery methodologies and frameworks
- Fair understanding of tools & services automation technologies.
- Knowledge of strategic, conceptual, consultative selling
- Flexibility and adaptability with Pro-active approach to customer engagement.
- Experience of engaging with business and IT functions in customer organizations.
- Experience in responding to large Services RFP’s.
- Solid experience with using CRM software and MS Office (particularly MS Excel)
- Understanding of opportunity management lifecycle.

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We have an opportunity for a Lead Operations Engineer role with our client at Bangalore /Gurgaon. Sharing the JD for your reference. Please revert if you would be interested in this opportunity and we can connect accordingly.
JOB DETAILS
Shift timing:
9.00AM-6.00PM / 11.00AM -8.00PM / 2.00PM – 11.00PM / 7.00PM -3.00AM IST(Night shift allowance will be provided)
Position
Lead Operations Engineer
Location
Bangalore/ Gurgaon
About Our client
Who we are :
At a time when consumers are connected and empowered like never before,
Our client is helping the world's largest brands provide amazing experiences at every turn. It offers a set of powerful social capabilities that allow our clients to reach, engage, and listen to customers across 24
social channels. We empower entire organizations to work together across social, marketing, advertising,
research, and customer care to manage customer experience at scale. Most exciting, Our client works with 50% of the Fortune 500 and nine of the world's 10 most valued brands, including McDonald's, Nestle, Nike,
P&G, Shell, Samsung, and Visa.
What You'll Do
What You’ll Do As a Lead Operations Engineer at our client, you should be passionate about working on new technologies, high profile projects, and are motivated to deliver solutions on an aggressive schedule.
Candidates from product based companies only.
1. 5-7 years of exposure and working knowledge of data centers on-premise or on AWS/Azure/GCP.
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Desired Candidate Profile
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