RELATIONSHIP MANAGER

MEET COMPASS

We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

Role Expectations

• Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers, scanners), network troubleshooting, and all company systems.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Documents incidents and resolutions and provides updates to the knowledge base where applicable
• Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within scope & procedures.

Qualifications

• 1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience is a plus
• Strong technical proficiency in hardware and networking
• Good understanding of security best practices in a regulated business.
• Experience with network troubleshooting tools such as Prisma, Fusion, New Era, PuTTY, Switch, IP Calculator, CMC, etc is highly preferred
• Experience in POS troubleshooting is an edge, ALOHA experience is a plus
• Exceptional English communication skills (written and spoken)

Technology Requirements

• A licensed Windows computer with a serial number is the only computer we will accept for this position. We do not allow customized or jailbroken homemade devices.
• Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam.
• All agents must have a working camera to be used during training sessions and 1:1 conversation.
• Agents must have a working headset with a microphone, speakers are not permitted for us while on calls.
• Agents must be willing to have Crowdstrike be installed in their personal computer/laptop
• All agents will be required to install third-party software in order to run the screen capture module:
• Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C++ 2019 Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x
• All agents will be required to download DUO Mobile on their mobile phones for multi-factor authentication.
• Download and upload speed must be at least 25 MBPS with latency (RTT) of <200ms.
• Processor: Intel Core i5 with 500 GB HDD / AMD Ryzen 5
• RAM: 16 GB

Benefits:

• A fully remote work environment
• This is currently a contract position, offering competitive wages
• Comprehensive training on our products and services.
• Career development opportunities, including internal promotions.
• A positive and growing work culture that values diversity and inclusivity.

JOB DESCRIPTION

We are hiring an enthusiastic Business Development Executive with excellent communication and persuasion skills. As a BDE, you will be responsible for developing new business opportunities and managing client relationships. This entry-level position is ideal for recent graduates looking to start their careers in sales and business development.

Key Responsibilities:

• Becoming familiar with the company’s products and services.
• Attracting new clients through direct contact and collaboration with the marketing department.
• Researching to find and connect with prospective clients.
• Maintaining relationships with existing clients.
• Identifying new business opportunities.
• Developing and implementing new sales strategies to grow the business.
• Maintaining and updating sales and business development reports.
• Helping the marketing department with promotional projects.
• Negotiating with clients to secure deals at attractive prices.
• Reviewing clients’ feedback and making necessary changes
• Learn about the product and services of the company.
• Acquire new clients by selling our products.
• Meet the quarterly, monthly, and annual sales targets.
• Attend conferences, meetings, and events on the company’s behalf.
• Maintaining strong relationships with existing clients.
• Negotiate with clients and give them the best deals.
• Compile and analyze data to identify trends.
• Keep records of sales and revenue.

Required Skills & Qualifications:

• Freshers Can Apply. with strong Interpersonal Skills
• Any Bachelor’s degree (BTech, BCA, BE) preferred.
• Prior experience as a business development executive.
• Ability to generate revenue by identifying new business opportunities.
• Excellent written and verbal communication.
• Ability to convince potential clients.
• Familiarity with CRM tools.
• Ability to work well within a team.
• Extensive presentation skills.
• Excellent multi-tasking skills.

If you are passionate and want to work on exciting projects, send your resume to [ resume@webreinvent ] or visit [webreinvent.com] for more details.

Hi All,

Greetings from LMV Financial Services Pvt. Ltd.!!!

We are hiring for Life Insurance Manager Profile .

Location- Banglore,Chennai, Vizag,Vijaywada,Anantpur,Rajamundra,Mysore,Mumbai & Pune Location.

Candidate must have prior working experiance in the same domain .

Must have handled or connections with multiple Agency Chennal.

Can able to work in open Market for Corporate DSA.

Salary- Based on Privious Package +Hike

We are building a core technology team at our new startup. If you are interested in working with a startup and growing along with a startup, this is the opportunity for you.

Backend: PHP Laravel (must), NodeJS (knowhow)

Frontend: Any Javascript, ReactJS (preferred)

Others: MySQL or any SQL database, Knowhow of Microservices architecture

We are an age-tech startup revolutionising healthcare with real-time data. We are creating a connected-care ecosystem that uses AI-enabled Health Algorithms and medical devices (IoT & Wearables) to digitise medical information exchange. In short, we want to allow older adults to live independently at their homes and enjoy their moments while keeping everyone informed. Our mission is to provide doctors, carers and family relatives with predictive tools capable of picking up health problems before they become severe, therefore saving time, money and lives.

Every member of the technology team is responsible for:

• The availability, security, scalability, and interoperability of our platform

• Delivering our product roadmap

• Planning for the future

• Generating enthusiasm and a sense of both technical and product pride

As a Senior .NET Developer, you play a key role in ensuring your team can efficiently turn ideas into reality. You’ll need to:

• Write technically sound, clean, maintainable code with practical application of established patterns and practices

• Take technical ownership of your team’s work, from its infancy through to delivering great implementation in production that pushes our standards higher and higher

• Believe in testing and make sure your code is always tested and the quality standards are always high

• Contribute to the definition and keep to the processes, standards and designs your team has agreed upon

• Track the progress that you are making towards the wider goals of your team, and transparently communicate that progress to your team and Technical Lead

• Ensure you and others are continuously improve, by proposing and implementing new processes, designs and engineering practices that make the team more effective

• Take responsibility for supporting your changes all the way through proving they work well and continue to work well in production

• At least 4 years of commercial experience with C# and .NET

• At least 2 years of experience with React.js/Vue.js

• At least 2 years of commercial experience with Microsoft Azure (or AWS)

• Designing and developing APIs for both high availability and scalability

• Writing automated tests (both unit and integration tests)

• Experience with CI/CD pipelines (ideally Azure DevOps)

• TDD and BDD

• Contributing to open source community

• DevOps, monitoring and alerting

• Experience with Health-tech, FHIR, Wearables, IoT

• If you can join within 1 month

• 4+ years experience working as a react.js developer.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

This profile will include following responsibilities:

- Perform Web Application Security Testing

- Scan Network for Security Vulnerabilities

- Create detailed security report

- Research on Open source security tools & new security topics

• A Golang developer role is to build optimized, scalable, and modular software using required technologies. You are tasked with developing and coding back-end components and connecting applications to other web services.

• Research and test new technologies
• Collaborating with others to build and develop a quality
• Monitoring and Oversee company’s data
• Managing users and user roles
• Detecting, announcing, and correcting errors
• Proposing alternative solutions

• To cooperate with other stakeholder to design, develop, test, release and improve services
• Maintain development standards, practices & principles
• Build scalable and maintainable software
• Analytical approach on what and how

• At least 4 years of experience with Golang.
• Have expertise in implementing micro services (using tools and technologies for messaging, RPC, containerization, etc.)
• Experience working with SQL/NoSQL databases, ability to write complex queries and optimize them
• Understanding of containerization technologies (Docker, RKT, Kubernetes, etc.)
• Basic experience with CI/CD systems (Jenkins, TeamCity, GoCD, Concourse, etc.)
• Basic experience working with AWS/Google Cloud