• Gain in-depth knowledge of current Operations processes, inefficiencies, issues, and risks.
• Pro-actively engage, manage and build strong relationships with both Operations business and
technology) stakeholders.
• Knowledge of Agile.
• Ability to drive multiple agendas and effectively manage priorities
• Strong communication and presentation skills, with senior stakeholders, with an excellent
standard of English (written and spoken)
• Work with the business to understand their requirements, define new processes and
workflows.
• Be an active, vocal team member of workshops, discussions, and working groups.
• Document requirements in a clear, unambiguous manner. Ensure they are understood by all
parties and sign-off are achieved.
• Propose relevant solutions and alternatives to meet business needs. Translate into clear,
automated and globally standardized future state models
• Create functional and design specifications, ensuring all stakeholders, globally, are in
agreement and provide sign off
• Preparing Data Flow Diagram, Process Flow Manual DFD in Visio, UML diagrams.
• Ensure the overall quality of business requirements, functional specifications, and supporting
documents meet the bank's standards
• Ensure development and testing teams understand the requirements and future state
processes and that they are fully engaged early on in the project.
• Provide ongoing support to the technology and testing teams as required e.g. reviewing of
test cases, closeout open issues/questions, manage change request process, etc.
• Assist the business with UAT, including communications, planning, preparation, and test cases
• Proficiency in Access, PowerPoint, and MS Word
• Identify risks and issues early. Communicate them to the relevant people in a timely manner.
Propose and plan mitigating steps.
• Work closely with Project Managers to ensure stakeholders are fully engaged,
communications are regular and honest and expectations are well managed.
About Promact InfoTech Pvt
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Job Summary: We are currently seeking a motivated and dynamic Sales Coordinator to join our team and contribute to our mission of driving growth through effective sales strategies and client relations. As a Sales Coordinator at Accucia Softwares, you will play a pivotal role in generating new business opportunities and nurturing client relationships. This position requires a keen interest in the IT industry, coupled with the ability to understand and promote our products effectively. The ideal candidate should have expertise in lead generation, particularly through platforms like LinkedIn, Apollo, and ZoomInfo, and possess strong coordination and communication skills to facilitate sales processes.
Key Responsibilities:
- Lead Generation: Expertly utilize platforms such as LinkedIn, Apollo, and ZoomInfo to generate qualified leads. Understand the IT landscape to identify potential clients who would benefit from our products and services.
- Demo Meetings: Schedule and set up demo meetings with potential clients to showcase our products.
- Client Coordination: Attend product demos and discussions, acting as a liaison between the sales team and clients. Ensure all client questions are addressed and follow up to move the sales process forward.
- Sales Support: Provide comprehensive support to the sales team by managing schedules, creating reports, and assisting in the development of sales strategies.
- Cold Calling: Engage in cold calling strategies to reach out to potential clients, introducing them to Accucia Softwares and identifying opportunities for engagement.
- Feedback Collection: Gather feedback from clients post-demo to refine sales strategies and product offerings. Ensure a loop of continuous improvement in our sales approach.
Skills & Qualifications:
- Bachelor’s degree in Business, Marketing, IT, or related field (preferred).
- 0-1 year of experience in sales, preferably with a background or strong interest in the IT industry.
- Having expertise in lead generation via LinkedIn, Apollo, ZoomInfo, and other platforms.
- Excellent communication and interpersonal skills, with the ability to engage effectively with clients and team members.
- Strong organizational skills, with the capability to multitask and manage time efficiently.
What We Offer:
- A dynamic and challenging work environment with growth opportunities.
- Exposure to the latest technologies and trends in the IT industry.
- A supportive team that values innovation and creativity.
Experience: 0-5 Year
Location: Wakad, Pune, Maharashtra
Position Type: Full-Time
At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients while delivering financially favourable and efficient results.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ANAROCK is the place for you.
Key job responsibilities
· Improve, execute, and effectively communicate significant analyses that identify meaningful trends and opportunities across the business
· Participate in meetings regularly with managers to assess issues and to identify and implement improvements for more-efficient operations
· Provide strong, timely financial and business analytics for decisions by partners and organizational stakeholders
- Negotiation and Cost-Benefit Analysis.
- Decision-Making Skills.
- Creation of Reports and Dashboards.
- Databases analyses.
- Understand Taxes and implications.
- Financial modelling.
- Able to write SOPs and execute processes.
- Analyse a business or organization, by documenting its systems and processes, assessing its business model, identifying vulnerabilities, and devising solutions.
Experience: 3+ years experience with a well-reputed firm.
Education: B Com; M.Com, MBA from a reputed college.
Skills that will help you build a success story with us
- Understanding the business objective.
- Analytical and critical thinking.
- Good with Outlook, Teams, Zoom, Excel and PowerPoint.
- Understand the basics of digital and offline marketing.
- Strong communication and interpersonal skills.
· You should be a good team player.
· Should be able to coordinate with onsite/ functional/development teams for project tasks.
· Must be dynamic with a strong sense of responsibility and a positive attitude.
· Stay up-to-date with new testing tools and test strategies
· Assist in defining new tools for use in quality assessment
We believe you are:
1. An innovator with intellectual curiosity and creativity
2. Adaptable, flexible and a professional with integrity
3. A good communicator with excellent verbal and written communication skills
4. Problem solver with detailed analytical and judgmental skills
5. An enthusiastic person in sharing knowledge with team members and
6. A good mentor for juniors in the team
Quick Glances:
· What to look for at Anarock
· Who are we A glimpse of Anarock Tech, know us better
· Anarock - Media – Visit our media page
Anarock Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity/expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
Location: Bangalore
Responsibilities
• Delivery of telephone, email, chat, and Web-based support including:
• Providing advice and guidance to clients to efficiently resolve their questions and issues; this will include general Korn Ferry product advice, troubleshooting of technical issues and identifying sales opportunities, and referring them to the appropriate internal team.
• Improve customer satisfaction through delivery of excellent support
• Ability to write technical or functional information and contribute to the Web-delivered FAQ knowledge base
• Maintain a level of technical knowledge and Korn Ferry product knowledge
• Identify and document product issues, enhancements, and requests in the appropriate tracking system
• Work cross-functionally with other Korn Ferry groups as needed
• Suggest and employ new, creative, and innovative ways to deliver support
• Participate in the hiring, training, and retaining of other team members as requested
• Other duties as required by manager
EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS
• Associates or BA degree in a technical discipline or equivalent experience
• At least 1 year’s professional experience in a corporate setting is desired
• At least 1 year of Salesforce Sales Cloud Admin experience
• At least 1 year of Helpdesk experience supporting users of Salesforce Sales Cloud with package installation, configuration, and troubleshooting issues
• Business Support/ Customer Service experience for web-based applications highly desired
• Phone support experience highly desired
• Experience using a customer case tracking system highly desired.
• Excellent customer relationship skills
• Superior analytical and troubleshooting skills
• Must have excellent written and oral communication skills in English
• Experience with www browser technology, including Microsoft Internet Explorer/Edge, Chrome, and Firefox
• Familiarity with Windows, MAC, iOS, and Android operating systems and browsers a plus
• High level of accuracy and attention to detail, as well as good organization skills
• Building rapport and dealing with a wide range of people in a friendly and professional manner
• Work effectively with cross-functional teams
The Role:
We are looking for an Engineering Manager, who adopts a hands-on approach and loves to build scalable, distributed and large web / mobile products. You would be responsible for designing the architecture, reviewing the code, building the technology and deploying web/mobile applications.
Responsibilities:
- Own the product development from
- Design and implementation of low-latency, high-availability, and performant
- Contribute to discussion on software architecture while mentoring a team of
- Participate in code reviews, design reviews, SCRUM ceremonies, and troubleshooting to ensure uptime for live systems
- Lead teams in the development of new products, solutions, processes, and implementation of cost management
- Communicates technical information to stakeholders, including investors and potential customers.
Requirements:
- Bachelor's degree in a technology-related field from a premier
- Prior 7+ years of relevant experience in a start-up or a dynamic work
- Proven supervisory and technical
- Good exposure in writing and optimizing SQL for high-performance
- Understanding of asyncio and eventloop/ uvloop concepts. Knowledge of frameworks such as Quart/ Fastapi/ Starlette is
- Past use of Agile/Scrum or similar collaborative
- Knowledge of AWS; Caching technologies like Redis, Memcache; ELK; mySQL Databases, etc.
- Strong understanding of System Design, Microservice Architecture, Kafka, Pub/Sub, Message queues, and in-memory data stores
- Customer oriented, responsive to changes, and able to multi-task in a fast-paced environment.
- Master’s degree in engineering or MBA a plus
• Support in Upfront Technical Architecture and high level design to ensure
that the product meets manufacturability, Serviceability, performance,
reliability, cost, feature set ETC.
• Work with the team of design engineers for designing of analog and digital
circuits which meets functional, reliability, manufacturability, testing and
ergonomic requirements.
• Expected to maintain and improve systems and development processes.
• Manage the projects and ensure timely delivery
1. We are looking for full-stack/back-end developers with 2-4 years of web development experience.
2. Overall of 2+ years of expertise in at least one dynamic programming language and one MVC/MVT web framework, preferably Django.
3. Our ideal candidate will be able to build applications from scratch and deliver a complete project i.e. understand requirements, design architecture, write reusable code that follows basic coding standards, test, deploy and support/follow-up features.
4. As a start-up, we are keen to work with people who are passionate about technology and who love the speed, chaos, and versatility of start-ups
Skills and Qualifications:
1. 2-4 years of experience in building large-scale full-stack web applications and RESTful APIs.
2. Experience with AWS and AWS Serverless Application Model.
3. Experience in Python is preferred, but not mandatory.
5. Proficient with version control systems like Git or BitBucket.
6. Hands-on experience with front-end technologies - HTML5, CSS3, Bootstrap library & JavaScript/jQuery.
7. Knowledge of Angular 2/ReactJs is a plus.
8. Proficient in Databases like MySQL and familiar with caching techniques.
9. Familiarity with Docker and virtual environments is a plus.
10. Good understanding of CS fundamentals, data structures, and algorithms.
11. Bachelor’s/Master’s degree in Computer Science or related fields
12. Team player with strong work ethic; Detail and deadline-oriented; Take ownership of tasks.
- Developer with 3-5 years of well-proven experience in Web UI & middleware REST API development using NodeJS and ReactJS
- Must be well versed with using anonymous functions, Prototypes, Call-back functions, promises in Node JS
- Experience in ReactJS component lifecycle and Redux
- Must be able to create and consume data from REST services.
- Experience in Babel and Webpack
- Must be familiar with Github and GitLab
- Must have strong experience in MYSQL, Postgres relational databases and MongoDB.
- Experience in HTML5, CSS3, SASS, LESS is an added advantage
- Experience in GCP, Azure, AWS cloud technologies is an added advantage
- Familiarity with continuous integration
Experience – 3+ years
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.
Key Responsibilities :
- The individual role that you’ll play in our team.
- To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
- Create better modes of operations to make customer service easier for both team members and customers.
- Pay attention to customer’s details and complaint
- Provide customer training and education on company products.
- Provide technical support to customer, with the help of Technical team.
- Establish a successful account management routine.
- Create, manage and track customer data using online tools.
- Develop and implement a well-planned customer on-boarding.
- Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
- Closely monitor the assigned Accounts; providing insight to Customers.
- To be responsible for customer retention and the prevention of churn across our Customer base.
- Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.
What we want to see in the potential Candidate
- Ability to work on customer relationship management applications.
- Quick learner and versatile.
- Must possess strong communication skills in English,---both written and verbal
- Excellent skills for communicating and relating with both team members and customers
- Good interpersonal skills to create a cordial relationship with team members
- Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
- Have good to handle disputes and emergencies
- Must have a strong understanding of our Customers’ business objectives.
- Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
- An excellent problem solver with strong analytical skills
- The ability to manage your time and plan your day effectively