Business Analyst

Job Summary

The Vice President (VP) of Software Technology is a strategic leadership role responsible for driving innovation, overseeing software development initiatives, and ensuring the scalability and security of technology solutions.

The VP will lead cross-functional teams, develop technical roadmaps, and collaborate with executives to align software strategies with business goals.

Key Responsibilities

Strategic Leadership & Innovation

• Define and implement the company's software technology vision, ensuring alignment with business objectives.
• Drive software architecture decisions, development best practices, and technology adoption.
• Establish and manage software engineering processes, tools, and standards for continuous improvement.
• Identify and integrate emerging technologies, including AI, cloud computing, and DevOps methodologies.

Software Development & Engineering Management

• Oversee the entire software development lifecycle (SDLC), from design to deployment.
• Manage agile development processes, ensuring high performance and on-time delivery.
• Set and enforce coding standards, architecture guidelines, and DevOps best practices.
• Collaborate with product management to define technical requirements and roadmaps.

Technical Leadership & Architecture

• Define scalable, secure, and high-performance software architectures.
• Lead cloud-native application development, including microservices, containers, and serverless technologies.
• Ensure robust API development, integration, and management.
• Oversee data architecture, database performance optimization, and analytics integration.

Team Development & Mentorship

• Build, lead, and mentor high-performing engineering teams.
• Foster a culture of innovation, continuous learning, and technical excellence.
• Collaborate with HR to recruit, retain, and upskill top technical talent.

Security, Compliance & Risk Management

• Implement best practices for cybersecurity, data privacy, and regulatory compliance.
• Oversee risk assessments and mitigation strategies for software applications and infrastructure.
• Ensure adherence to industry standards such as ISO 27001, SOC 2, and GDPR.

Stakeholder Collaboration & Communication

• Work closely with executive leadership, product managers, and business teams to translate business needs into technical solutions.
• Present technical strategies, progress updates, and risk assessments to stakeholders.
• Partner with external vendors and technology partners to drive innovation and efficiency.

Required Technical Skills

• Programming & Development : Proficiency in Python, Java, C#, JavaScript/TypeScript, and modern frameworks (React, Angular, Node.js, .NET Core, Spring Boot).
• Cloud Computing : Expertise in AWS, Azure, or Google Cloud Platform (GCP), including Kubernetes, Terraform, and CI/CD pipelines.
• Software Architecture : Microservices architecture, event-driven architecture, API design, and containerization (Docker, Kubernetes).
• DevOps & Automation : CI/CD pipelines, infrastructure as code (IaC), GitOps, and monitoring/logging tools (Prometheus, ELK Stack).
• Data & Analytics : SQL and NoSQL databases (PostgreSQL, MySQL, MongoDB, Redis), data warehousing (Snowflake, BigQuery), and data engineering (Kafka, Spark).
• Cybersecurity & Compliance : Identity and access management (IAM), encryption standards, vulnerability management, and adherence to compliance frameworks.
• AI & Machine Learning (Preferred) : Knowledge of AI/ML technologies, model deployment (TensorFlow, PyTorch, MLOps), and data science workflows.

Qualifications & Experience

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 8+ years of experience in software engineering, with at least 5+ years in a leadership role.
• Proven track record of leading large-scale software development projects.
• Strong knowledge of Agile methodologies, software development best practices, and emerging technologies.
• Experience managing distributed teams and working in a global technology environment.

Preferred Certifications (Optional)

• AWS Certified Solutions Architect / Google Professional Cloud Architect / Microsoft Azure Solutions Architect
• Certified Kubernetes Administrator (CKA)
• SAFe Agilist / Certified Scrum Master (CSM)
• CISSP / CISM (for security-focused leaders)

Key Competencies

• Strong problem-solving, analytical, and decision-making skills.
• Excellent leadership, communication, and stakeholder management abilities.
• Ability to balance technical depth with business strategy.
• Passion for innovation, automation, and improving software development processes

About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind thatit is looking to add a Customer Support Generalist to our

growing team. Working in the CEST time zone and reporting to the Senior Manager of

Global Support, you will have the opportunity to help support our internal teams and

accelerate our growth. We believe in bringing your whole self to work. We are committed to

building a diverse team and embracing an inclusive culture. If you are looking to get in on

the ground floor of a high-growth startup and be a part of a founding team, we’re excited to

chat with you.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Support Generalist, you’ll be responsible for:

 Supporting our internal Customer Experience Team by fulfilling Partner Requests

 Uploading settings in Bulk for our Partners

 Assisting in Property Management System Migrations

 Adding newly translated articles to our Help Center and updating existing articles

 Collaborating cross-functionally to share and learn from best practices

 Assisting our Customer Success team to prep for Executive Business Reviews

 Assisting our Customer Success team with Booking Reviews

 Providing thoughtful, empathetic, and personalized email communication postimplementation

 Be ready to assist other areas of the business as needed

So what kind of person are we looking for in this role? The person who will be successful

in this role will be:

 Curious: By nature, you have a knack for learning the ins-and-outs of software

 Going: You love going above and for teammates and customers

 Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

 Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

 Outgoing: You are enthusiastic and confident in your ability to quickly connect with

new people

Now that we’ve told you what the job looks like, here are the qualifications we're looking

for in a candidate:

 1+ years of experience working in Customer Support or Service

 Willing and able to work in the CEST Time Zone

 Fluent in Spanish

 Strong communication skill and experience communicating difficult, technical

concepts in a professional and thoughtful way

 An empathetic approach with the ability to understand customer pain points and

genuine desire to help our internal team resolve issues

 A drive to identify creative ways to improve the customer experience and don’t

hesitate to suggest new, out-of-the-box ideas

 The desire to dive into issues and understand what is going on beneath the surface.

You know when something is over your head and are not afraid to ask for help

 Experience balancing multiple tasks and customer needs simultaneously. Ability to

prioritize your workday independently

 Ability to handle working in a fast-paced work environment

 Experience working with software or the ability to learn a wide variety of tools.

 Clear, concise, and effective written and oral communication skills.

 Familiarity with Property Management Systems and/or the vacation rental market

 Advanced Excel knowledge ex. Data matching, Vlookups, etc.

So what can you expect after you apply? Your application will be personally reviewed by a

member of the hiring team and if there is a match in your experience and the role,

you will:

 Have a video conversation with someone on our Recruiting team. This is a high-level

conversation about your experience and interest, but also an opportunity for you to

learn more about us

 Complete a writing assignment

 Meet with our Manager of Global Support for a deeper dive video conversation

 Meet with Director of Special Projects, and Head of Commercial

 Speak with our Co-Founder as a final step

Tasks and Responsibilities:

• Detailed technical analysis and specifications;

• Technical artifacts for new releases and automated tests as appropriate;

• Participation in meetings with the project team;

• Inputs to team lead for monthly activity and status reports of the team;

Profile:

• Bachelor or Master degree;

• +5 years of professional experience in software development;

• +3 years of hands-on Java or Node.js/Typescript development experience;

• Knowledge of JSF, Angular or Wicket;

• Knowledge of Docker, Solr/Elastic and/or Amazon Web Services (lambda, dynamodb, IAC, cognito, SNS, SQS, step-functions, cloud watch, log group, https codes used in REST api) is an advantage;

• Fluent in English

Cloud EOS Team

·        Arista Networks is the leader in building software driven cloud networks for today’s datacenter, cloud and campus environments. Arista delivers the most efficient, reliable and high performance Universal Cloud Network architectures based on 10G, 25G, 40G, 50G, 100G and 400G platforms delivered with an extensible operating system – Arista EOS®. Arista EOS is built on an open, programmable, and resilient state-sharing architecture that delivers maximum system uptime, reduces CAPEX and OPEX by simplifying IT operations and enables business agility.

·        We are building disruptive products and services that deliver highly automated networks that interconnect and secure connectivity between various global locations. As a part of the team you will be exposed to wide variety of technologies like EOS (Extensible Operating System), multithreaded, multicore software forwarding based on DPDK, public cloud (AWS, Azure, GCP) infrastructure, Path selection, NFV, Containers, Network Segmentation, Virtualization, microservice based architectures, CI/CD pipelines, and Terraform-based declarative provisioning models. As a core member of the CloudEOS team, you will be part of a fast paced, high-caliber team building cutting edge software products for Cloud-enabled WAN connectivity. The team is responsible for all aspects of the development and delivery of control plane, software data plane, and management platform/APIs/services.

·        Arista provides an open Engineering-driven culture which fosters innovation and enables engineers to Learn, Lead and Thrive. Our adoption of modern software tools, methodologies and processes and emphasis on automation enables our engineers to focus their energies on the truly complex problems and be among the most productive in the industry. Arista's products are purpose built with the scale, performance and quality required to operate in some of the most demanding environments - this provides engineers the platform and rigour to learn and gain experience in building complex, scalable software systems.

Basic qualifications

·        Bachelor's/Master's degree in Engineering

·        3+ years of experience working as a Systems Software Development Engineer

·        Proficiency in C++/C programming language

·        Software Development experience with Linux

Preferred qualifications

·        Experience with DPDK, Software Forwarding, Qos.

·        Python and/or Golang development experience

·        Strong communication skills and the ability to work in a team environment

·        Experience working through the complete software development life cycle right from requirements gathering to delivering the fully developed feature.

·        Strong software debugging skills especially in embedded systems.

·        Experience in Network Systems Software development is a plus

EOS Routing Team

·        Arista Networks is the leader in building software driven cloud networks for today’s datacenter, cloud and campus environments. Arista delivers the most efficient, reliable and high performance Universal Cloud Network architectures based on 10G, 25G, 40G, 50G, 100G and 400G platforms delivered with an extensible operating system – Arista EOS®. Arista EOS is built on an open, programmable, and resilient state-sharing architecture that delivers maximum system uptime, reduces CAPEX and OPEX by simplifying IT operations and enables business agility.

·        The EOS Routing PI team is responsible for developing routing protocols like BGP, OSPF and ISIS and Data Center and SP technologies like MPLS, Segment Routing and EVPN. A unique feature of the Arista routing team is that the routing software is common across Campus, Data Center and Service Provider routing features. This is a global team that spreads multiple geographies working on cutting edge features that get deployed in the largest Cloud titan, Service Provider, Enterprise and Campus networks.

·        Arista provides an open Engineering-driven culture which fosters innovation and enables engineers to Learn, Lead and Thrive. Our adoption of modern software tools, methodologies and processes and emphasis on automation enables our engineers to focus their energies on the truly complex problems and be among the most productive in the industry. Arista's products are purpose built with the scale, performance and quality required to operate in some of the most demanding environments - this provides engineers the platform and rigour to learn and gain experience in building complex, scalable software systems.

Basic qualifications

·        Bachelor's/Master's degree in Engineering

·        3+ years of experience working as a Systems Software Development Engineer

·        Proficiency in C++/C and Python programming languages

·        Experience with routing protocols and/or Data Center/SP routing features

·        Software Development experience with Linux

Preferred qualifications

·        Strong communication skills and the ability to work in a team environment

·        Experience working through the complete software development life cycle right from requirements gathering to delivering the fully developed feature.

·        Strong software debugging skills especially in embedded systems.

·        Experience in Network Systems Software development is a plus

EOS Layer 2 and Infra PI Team

·        Arista Networks is the leader in building software driven cloud networks for today’s datacenter, cloud and campus environments. Arista delivers the most efficient, reliable and high performance Universal Cloud Network architectures based on 10G, 25G, 40G, 50G, 100G and 400G platforms delivered with an extensible operating system – Arista EOS®. Arista EOS is built on an open, programmable, and resilient state-sharing architecture that delivers maximum system uptime, reduces CAPEX and OPEX by simplifying IT operations and enables business agility.

·        The EOS Layer 2 PI and Infra team is responsible for working on platform independent features on Arista’s EOS working alongside the EOS Routing team. The team is responsible for building innovative, scalable solutions in areas including EOS infrastructure, Layer 2 protocols like 802.1X, Macsec, DHCP, RADIUS etc. A unique feature of the Arista’s Layer 2 PI and Infra team is that the software developed is common across Campus, Data Center and Enterprise features. This is a global team that spreads across multiple geographies working on cutting edge features that get deployed in the largest Cloud titan, Service Provider, Enterprise and Campus networks.

·        Arista provides an open Engineering-driven culture which fosters innovation and enables engineers to Learn, Lead and Thrive. Our adoption of modern software tools, methodologies and processes and emphasis on automation enables our engineers to focus their energies on the truly complex problems and be among the most productive in the industry. Arista's products are purpose built with the scale, performance and quality required to operate in some of the most demanding environments - this provides engineers the platform and rigour to learn and gain experience in building complex, scalable software systems.

Basic qualifications

·        Bachelor's/Master's degree in Engineering

·        3+ years of experience working as a Systems Software Development Engineer

·        Proficiency in C++/C and Python programming languages

·        Software Development experience with Linux

Preferred qualifications

·        Experience with Layer 2 protocols like 802.1X, AAA, Macsec

·        Strong communication skills and the ability to work in a team environment

·        Experience working through the complete software development life cycle right from requirements gathering to delivering the fully developed feature.

·        Strong software debugging skills especially in embedded systems.

·        Experience in Network Systems Software development is a plus

About Hive 

Hive is the leading provider of cloud-based AI solutions for content understanding, trusted by the world’s largest, fastest-growing, and most innovative organizations. The company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software applications powered by proprietary AI models and datasets, enabling breakthrough use cases across industries. Together, Hive’s solutions are transforming content moderation, brand protection, sponsorship measurement, context-based ad targeting, and more.

Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. Please reach out if you are interested in joining the future of AI!

About Role 

In order to execute our vision, we need to grow our team of best-in-class engineers. The ideal candidate is an experienced iOS Developer with demonstrated leadership and technical skills. You are receptive to feedback and an open collaborator who prioritizes team success. You are constantly learning, and using new tools and technology to broaden your skill set as a developer. You care deeply about the user experience and refuse to ship a product that is mediocre for our users. 

Responsibilities 

• Maintain a clean and extensible code base 
• Take ownership of whole projects on your own, but also willing to be a contributing member of  your iOS development team as a whole 
• Work across disciplines with team members from front-end, backend, design, and product to ship  features 
• Help maintain our shared internal frameworks and create some of your own 
• Actively participate in product decisions, ensuring we set reasonable development deadlines and  create quality user experiences
• Build components the entire team can use across apps 
• Track and analyze KPIs to improve our products and processes  

Requirements 

• You have an undergraduate degree or graduate degree in computer science or a similar technical  field from a top university  
• You have 2+ years of experience as an iOS Developer or Software Engineer 
• You have mastery of Swift and Objective-C (objective-c experience is plus but not strictly  necessary) 
• You owned or were a primary contributor, to the development of at least one application on the  app store 
• You are very familiar with new technologies, open-source frameworks and commonly used  design patterns 
• You have demonstrated expertise in OO design, data structures, and problem-solving • You can write multi-threaded, asynchronous code and have a good understanding of functional  programming 
• You have experience shipping quickly and often and can debug performance bottlenecks 
• You are a team player - no job is too small, or too big! 

Who We Are 

We are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Hive, you will have a steep learning curve and an opportunity to contribute to one of the fastest-growing AI  start-ups in San Francisco.  The work you do here will have a noticeable and direct impact on the development of the company. 

Thank you for your interest in Hive and we hope to meet you soon!

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a Product Manager, you will be responsible for managing and taking of product end to-end: defining scope, developing requirements and product launch.

• Analysing customer needs/ markets, competitive offering and user requirements in depth
• Coordinating with various functions to ensure product roll-out within defined timelines, understanding product priorities and implementing a product governance framework
• Conceptualizing innovative features, designing wireframes/ prototypes and documenting PRDs to enhance app usability
• Working collaboratively with various teams including marketing, business, UX, customer support and engineering teams etc.

What you need to have:

• MBA / B.E from Tier 1 Colleges (IIM / ISB / IIT /BITS)
• 2-5 years of product experience at a fintech company
• Prior experience in tech roles is a plus
• Comfort diving into data and deriving tangible insights
• Proven track record of shipping several high impact features end-to-end
• Prior startup experience is a plus    

Experience- 1 to 5 Yrs

• Design and build advanced app features for the iOS platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Must be able to deal with complexity. Should know about the complexities of Enterprise
  Mobility, Blockchain, IoT
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development
  efficiency

In your role you will:

• Be an active member of the GSS Fi management team in Global Centre Pune driving strategic and people orientated change programs.
• Manage a team of professionals delivering/processing the full cycle of cash allocation, cash management, accounts receivable and master data management
• Oversee and steer the day to day operation and delegate responsibilities across your team such that key performance indicators are consistently delivered.
• Build, coach and develop your team.
• Ensure that stakeholder requests are handled with professionalism and positive service attitude while ensuring that delivery is according to defined SLA.
• Establish and maintain close and professional partnerships with internal stakeholders.
• Streamline internal processes to ensure the most efficient operational standards.
• Review and manage exception reports, KPIs, and other key indicators of performance/output.

• Multinational company experience in a shared service organisation (preferably in businesses like ours)
• Strong communication skills, both written and oral
• Several years experience in managing Credit collections teams to drive performance.  Must be organised and goal oriented.
• Solid knowledge in double entry book keeping (you don’t have to be a qualified accountant)
• Experience in creating and presenting cash flow forecasts to Regions and Group Treasury.
• Drive high quality Balance sheet reconciliations (Accounts receivable and Bank account)
• Experience in arranging payments (daily cash mobilisation) in the Regions that are being supported, which means multi-currencies.  This will also mean Legal Entity (LE) deposit maintenance and tracking.
• Credit Card payment processing and reconciliation
• Given we use Oracle, driving more automation to improve efficiency would be a good thing.