Solution Architect (Presales & Delivery)

About the Role

We are looking for a Solution Architect with 10–15 years of experience to design scalable, secure, and cloud-ready solutions. The role involves working with customers, Senior Solution Architects, business analysts, project managers, and engineering teams across cloud, modernization, microservices, integration, and digital transformation initiatives.

Must Have Skills

• 10–15 years of experience in software development, architecture, and enterprise application delivery.
• Strong experience with Azure and/or AWS and cloud-native architecture.
• Hands-on experience with Microservices, REST APIs, SOA, and system integration.
• Experience in application modernization and cloud migration.
• Knowledge of Docker, Kubernetes, CI/CD, and Infrastructure as Code.
• Understanding of cloud security, IAM, networking, monitoring, and disaster recovery.
• Ability to create architecture diagrams, solution designs, and technical documentation.
• Strong analytical, communication, and customer-facing skills.

Good To Have Skills

• AWS/Azure certifications.
• Experience with Serverless, Event-Driven Architecture, Messaging, and API Management.
• Exposure to SaaS / Multi-Tenant Architecture.
• Knowledge of Generative AI and AI-enabled solutions.
• Experience with pre-sales, POCs, estimations, and technical proposals.
• Exposure to application security and compliance.
• Experience working with global customers and distributed teams.

Responsibilities

• Design end-to-end solutions and independently own defined architecture workstreams.
• Translate business and technical requirements into application, cloud, integration, and deployment designs.
• Define microservice, API, integration, and data-flow architectures.
• Guide engineering teams on architecture implementation and conduct design/code reviews.
• Contribute to cloud migration, modernization, and digital transformation initiatives.
• Participate in customer workshops, technical discussions, POCs, and solution demonstrations.
• Identify and address architectural, performance, security, and technical risks.
• Ensure solutions follow defined architecture, security, and engineering standards.
• Work closely with the Senior Solution Architect on complex and strategic engagements.
• Develop reusable architecture patterns, templates, and technical accelerators

Next

Key Responsibilities

·       System Design: Design secure, scalable, and highly available multi-tenant cloud-based application architectures.

·       Integration Strategy: Build robust APIs, webhooks, and data pipelines for complex enterprise client connections.

·       Technical Guidance: Mentor software engineers and lead critical code and architecture reviews to ensure engineering excellence.

·       Performance & Security: Drive non-functional infrastructure needs including high uptime, strict data privacy compliance, and fast application response times.

·       Cross-Functional Collaboration: Partner closely with Product, Security, and Customer Success teams to align technical execution with business roadmaps.

Required Qualifications

·       Experience: 8+ years of experience in software engineering with at least 3+ years operating as a technical or solutions architect within a B2B SaaS environment.

·       Cloud & DevOps: Deep production knowledge of major cloud infrastructure (AWS, GCP, or Azure), containerization technologies (Docker, Kubernetes), and modern CI/CD automation pipelines.

·       Architecture Patterns: Proven expertise designing microservices, event-driven architectures, and high-performance relational and NoSQL database structures.

·       Communication: Strong written and verbal communication skills, with a proven ability to translate complex technical concepts clearly to both engineers and business stakeholders.

·       Education: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical work experience).

Preferred Skills

·        Prior experience managing architectural frameworks for enterprise compliance frameworks like SOC2, ISO 27001, or GDPR.

·        Background in building real-time data processing engines, stream frameworks, or integrating enterprise AI/ML components.

Location: Bangalore (Hybrid)

Experience: 4–8 Years

About the Role

At Twenty20 Systems, we are looking for a Senior Software Engineer (Integration) who can build and support scalable integrations across enterprise applications, APIs, and data systems.

This role is ideal for someone who is hands-on, technically strong, and excited to solve real integration challenges in a fast-paced environment. You will work closely with engineering, product, and delivery teams to build reliable integration solutions while contributing to architecture and engineering best practices.

What You’ll Do

• Design, develop, and maintain enterprise integrations, APIs, and automation workflows across internal and third-party systems.
• Build and manage integrations using Workato and other iPaaS/middleware platforms.
• Develop and optimize API-based services, data pipelines, and workflow automations for business-critical use cases.
• Work with product, engineering, and business teams to understand requirements and build scalable solutions.
• Troubleshoot, monitor, and improve integration performance in production environments.
• Build reusable components, connectors, and automation logic to improve delivery efficiency.
• Ensure integrations follow security, reliability, performance, and governance standards.
• Support delivery teams in resolving integration issues and improving system performance.

Requirements

• 4–6 years of experience in software engineering, middleware, or enterprise integrations.
• Strong hands-on experience in Workato (Boomi, MuleSoft, WSO2, TIBCO experience is a plus).
• Good understanding of REST/SOAP APIs, webhooks, OAuth, and connector-based integrations.
• Strong skills in JSON, XML, SQL, JavaScript/Python, and data transformation logic.
• Experience working with enterprise applications like Salesforce, NetSuite, Workday, Snowflake, Shopify, etc.
• Exposure to cloud platforms (AWS/Azure/GCP) and automation architectures is a plus.
• Good debugging, troubleshooting, and problem-solving skills.
• Ability to work in a fast-paced delivery-oriented environment with strong ownership.

What Your First 3 Months Will Look Like

• Take ownership of assigned integration projects and support ongoing delivery pipelines.
• Work on API integrations, automations, and troubleshooting real-time production scenarios.
• Collaborate with senior engineers and product teams to improve integration quality and performance.

Where You’ll Be in 6 Months

• Independently handling multiple integration workflows and delivery requirements.
• Contributing to reusable frameworks and engineering best practices.
• Becoming a key technical contributor for integration design and production support.
• Driving faster delivery through automation and optimized integration patterns.

Job Description: 

Lead regional transformation programs, driving the entire solution architecture lifecycle, 

from conceptualization to execution, with a focus on agile and DevOps practices. 

Accountable for leading the IT Architecture for all projects and programs, focusing on 

innovative business and IT solutions in the insurance domain, such as new-age digital 

platforms, cloud-native applications, AI/ML-powered decision-making, and data-driven 

insights.

Preferred skills  

• Demonstrated expertise in developing cloud-native, microservices-based, and API

driven insurance solutions, leveraging modern architectural patterns and emerging 

technologies such as AI/ML, big data, and IoT. 

• Thorough understanding of common patterns, frameworks, and reference 

architectures for the Insurance domain, with a focus on digital transformation and 

innovation. 

• Proven experience in leading regional transformation programs, driving the adoption 

of agile and DevOps practices. 

• Asia regional experience is an advantage.

Qualifications 

Minimum Bachelor's degree, preferably with a Master's degree in Computer Science, 

Engineering, or a related discipline. 

• 15+ years of IT experience, with a minimum of 7+ years in the insurance industry, 

focusing on the application of emerging technologies.

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.

What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.

Technical Architect – Product Engineering

Experience: 15+ Years

Location: Pune, India

Employment Type: Full-time

Desired Skills: Python, Technical Architecture, AWS, Microservices, SaaS / Multi-tenant Architecture, Kubernetes, System Design

About the Role

We are looking for a Senior Technical Architect to lead the architecture, design, and technical evolution of an enterprise SaaS product. This is a hands-on leadership role requiring deep technical expertise, strong product engineering experience, and the ability to build scalable, secure, and high-performance platforms.

The ideal candidate should be passionate about solving complex engineering problems, driving innovation, mentoring development teams, and effectively leveraging AI to accelerate software development.

Key Responsibilities

• Own the overall product architecture and technical roadmap.
• Design and build scalable, secure, and highly available enterprise applications.
• Lead the design and implementation of new product features from concept to production.
• Remain hands-on with coding and contribute to critical product components.
• Drive architecture reviews, code quality, performance optimization, and engineering best practices.
• Lead cloud architecture, security, scalability, and DevOps initiatives.
• Evaluate and adopt modern technologies to improve product capabilities and engineering efficiency.
• Leverage AI tools (ChatGPT, GitHub Copilot, Cursor, Claude, etc.) to accelerate software development, code reviews, testing, documentation, debugging, and productivity.

Required Skills & Qualifications

• 15+ years of software product engineering experience with at least 5 years in a Technical Architect role.
• Strong hands-on expertise in Python and modern backend frameworks.
• Deep experience with AWS services and cloud-native application architecture.
• Strong understanding of DevOps, CI/CD pipelines, Infrastructure as Code (Terraform/CloudFormation), Docker, Kubernetes, and container orchestration.
• Experience designing microservices, REST APIs, event-driven architectures, and distributed systems.
• Strong knowledge of SQL and NoSQL databases.
• Experience with scalable SaaS platforms, multi-tenant architectures, and secure application design.
• Excellent understanding of software design patterns, performance tuning, observability, and system reliability.
• Strong analytical, problem-solving, and decision-making skills.

Overview:

We are looking for a Principal Architect for a Private Equity backed, fast growing AI First Product Engineering Services firm.

This role will be a key member of the core leadership team of the firm.

He/ She will serve as a strategic technical leader, solution designer, and customer advisor. In this role, you will combine deep and broad-based technical expertise with strong business acumen to architect high-value solutions, lead pre-sales engagements, and mentor our practice/CoE team. You will work closely with customers to understand their business needs, translate them into scalable technical solutions, and guide delivery teams in successful implementation.

Responsibilities:

1. Solutioning & Pre-Sales

●     Engage with customers, understand their business context, and guide them through a discovery and design process leading to a proposed solution

●     Work with sales teams to develop winning proposals, RFP responses, and technical presentations.

●     Will need to take single point ownership of the pre sales process, including client interactions, proposal preparation, presentations, pricing etc

●     Drive proof-of-concepts as part of the pre sales process

●     Build frameworks for different kinds of proposals and presentations to bring in repeatability and efficiency in the process

●     Work closely with marketing to create content around Indexnine offerings, solutions, capabilities and case studies

2. Delivery

●     Provide technical oversight during project delivery, ensuring adherence to architectural principles, standards, and best practices and ensure the as-sold solution is realised

●     Act as a trusted advisor to senior customer stakeholders (CXO level and technical leads). Will need to engage with Customers through delivery as required

●     Create points of view on accounts to help mine and grow accounts.

3. Practice & CoE Development

●     Work closely with the labs. Contribute to the development of new products/ accelerators.

●     Mentor and coach engineers to enhance their technical and customer engagement skills.

4. Thought leadership

●     Keep abreast of technology and produce points of view for Indexnine’s offerings and technical capabilities

●     Represent the company at industry forums, webinars, and client workshops.

●     Be able to independently conduct discovery and solutioning workshops with Customers

Skills/Qualifications:

●     15+ years of overall experience with a blend of architecting, pre sales and technical delivery

●     Should be leading a pre-sales unit in a services organization. Hands-on with designing solutions, proposal writing, estimation, pricing and customer presentations.

●     Broad based technical expertise and having played a Sr Architect role for at least 2 years

●     Excellent communication, stakeholder management, and team leadership skills.

●     Experience working in an IT services environment in the Product Engineering space (i.e designing and building bespoke products/solutions)

●     BE/ Masters degree

Job Description

We are seeking an experienced Senior Salesforce Architect with 8+ years of experience to lead Salesforce architecture, solution design, and enterprise integrations. The ideal candidate will have strong expertise in Sales Cloud, Salesforce CPQ, quote-to-cash processes, and professional services operations.

Key Responsibilities

• Own Salesforce solution architecture, scalability, security, and platform governance.
• Lead solution design across Sales Cloud, Certinia PSA, and quote-to-cash processes.
• Architect integrations with NetSuite, MuleSoft, Workday, and other enterprise platforms.
• Define data models, integration patterns, automation, and technical best practices.
• Provide technical leadership to developers, administrators, and integration teams.
• Collaborate with business stakeholders to translate requirements into scalable solutions.

Required Skills

• 8+ years of Salesforce experience, including architecture responsibilities.
• Experience with large-scale Salesforce implementations.
• Strong expertise in Sales Cloud, Salesforce CPQ, and quote-to-cash.
• Hands-on knowledge of Apex, SOQL, Flow, LWC, Salesforce APIs, and Platform Events.
• Strong understanding of enterprise integrations, middleware, data architecture, and security.
• Excellent problem-solving, communication, and stakeholder management skills.

Preferred Qualifications

• Experience with Certinia PSA (FinancialForce).
• Familiarity with NetSuite, MuleSoft, and Workday.
• Experience in professional services or consulting environments.
• Salesforce Architect certifications.

Read This Before Anything Else

We have 6 developers who can ship. What we don't have is someone who turns that into a real engineering function: real architecture, real leverage, real AI-driven advantage. If that gap sounds like an opportunity rather than a headache, you're in the right place. If it sounds like a lot of undefined work with no playbook handed to you, this one probably isn't for you. That's completely okay. There are plenty of great roles that fit differently.

About CraftMyPlate

CraftMyPlate is Hyderabad's go-to platform for food experiences for micro-events: house parties, birthdays, office celebrations, festive gatherings, and more. We're building the operating system for how India discovers, customises, and orders food for smaller events. We're backed by established founders and investors, and we're funded and growing fast. The next phase of that growth runs through engineering.

Where We Stand

Some numbers, because they matter more than adjectives. Order volume has grown 50x in two years, and we're compounding at roughly 3x year over year, without giving up equity to fund it. That means the business runs on its own economics. The growth is real demand, not runway bought with dilution, and every efficient architectural decision this role makes directly protects that.

Most people size up an opportunity by asking what's going to change in ten years. The more useful question, and the one this company is built around, is what won't change. People will keep gathering. They'll keep celebrating, hosting, and marking festivals, in 10 years and in 20. That permanence is the bet. You're not building infrastructure for a trend cycle. You're building for a category that outlasts the current AI wave, the next funding round, and probably us too.

The Technical Reality

Here's an honest read of the engineering problem, not a sanitized version of it.

Event-driven commerce doesn't scale like typical e-commerce. Demand isn't smooth, it's spiky: weekends, festival calendars, and event dates create real load concentration, and each order is tied to a hard deadline that can't slip the way a shipped package can. That has direct architectural consequences: systems need to handle bursty, unpredictable traffic without paying for idle capacity the rest of the time, which is exactly why we're serverless-first on AWS rather than running a fixed fleet sized for peak.

Underneath that, every order touches multiple systems that have to stay consistent: kitchen and vendor fulfillment status, inventory across partners, payment gateway settlement, and refunds, often in real time and often across more than one vendor for a single event. Getting that consistency right across SQL and NoSQL stores, without it becoming a source of support tickets and manual reconciliation, is a real architecture problem, not a CRUD problem.

The AI-agent layer is the next lever, and it's a business lever as much as a technical one. Every workflow we can hand to a well-orchestrated agent instead of a new hire is a workflow that scales without adding headcount, which is exactly how a company grows 3x a year without diluting equity to fund the team behind it. That's why agent orchestration across multiple LLMs, using LangGraph, sits in the "go deep" tier of this role rather than being a nice-to-have.

You'll likely find some of this framing right and some of it worth challenging once you're actually in the codebase. That's expected, and honestly preferred over someone who just nods along.

Why This Role Exists

You'll be the most senior technical person in the company, reporting directly to the founder. Not a manager brought in to run standups. An owner. You set the architecture, you write code yourself, and you make the team materially better. You also own where AI and automation take this company next, starting with our first in-house AI agent product (details shared in the interview), and expanding from there into how the company runs, department by department: HR, finance, marketing, design, development, all sitting on an engineering layer that you design.

If you've outgrown a role where you plan but don't build, or where good ideas die in a committee, this is built to be the opposite of that.

What You'll Own

• Architecture, end to end. Scalable, cost-efficient systems from day one, not "fix it later" engineering. You own the decisions and their long-term consequences.
• Hands-on building. You are still writing code and shipping. This isn't a seat where you review other people's work all day. You lead by building.
• The engineering team. Directly manage, mentor, and level up our 6 developers. Build the technical bar, the review culture, and the calibration that lets the team ship independently.
• The AI-agent roadmap. Own the architecture behind our first AI agent product, then the broader strategy for AI agents and automation across every function in the company, with engineering as the layer underneath all of it.
• Team scaling. Build the next layer of leads under you so execution quality scales without you being the bottleneck.
• Technical accountability. When something breaks, you fix it. You don't escalate and wait.

Our Stack, and the Depth We Expect

Not everything on this list needs the same level of mastery. Some of it you need to own at an architectural level. The rest you need to be strong enough to build yourself, direct the team on, or delegate to AI agents with confidence.

Go deep here. This is where the real architecture decisions live, and where the business impact is highest:

• AWS, serverless first. You should be genuinely well versed in AWS application development, not just "have used AWS." You should be able to design and guide serverless architecture (Lambda, API Gateway, DynamoDB, Step Functions, and similar) as our default way of building, because our demand curve is spiky by nature and fixed infrastructure is money left on the table.
• TypeScript, our primary language across backend and frontend.
• Agent orchestration across multiple LLMs, using LangGraph. This is core to our AI roadmap and our path to scaling operations without scaling headcount. You own how it's architected, not just how it's used.

Working proficiency. Build it yourself, direct the team, or hand it to an AI agent and know if the output is right.

This Is You If

• You've built and shipped real production systems yourself, not just reviewed other people's architecture from a distance.
• You go deep wherever the problem is, and you're comfortable owning the exact stack described above, not just "full-stack" in the abstract.
• You've made engineers around you measurably better, whether or not you've held the title for it yet.
• You're already using AI coding tools and agents seriously, like Claude, Cursor, or similar tools, as part of how you build, not as something you tried once. We'll likely explore this together in the interview.
• You have a bias toward leverage over hours. You'd rather automate or systematize a problem than grind through it. But when something's live and needs to be done right, you see it through completely, with no half-finished work.
• You want to build something for years, not land somewhere comfortable. We'll know the difference from how you talk about your last three years.

This Might Not Be the Right Fit If

• You'd prefer a stable, well-defined role with clear boundaries and someone else making the calls. That's a fair thing to want, just not what this is.
• You'd rather receive direction than bring us architecture and AI strategy yourself.
• You haven't yet gotten hands-on with AI coding tools in your daily work.
• You're drawn more to the title than the work behind it.

If none of that sounds like you, we'd love to hear from you.

Requirements

• 5 to 7 years of experience in software engineering, with real ownership of architecture-level decisions, not just feature delivery.
• Prior experience leading or mentoring engineers, formally or informally.
• Tier-1 or Tier-1+ engineering college strongly preferred (IIT, BITS, top NIT tier, or equivalent). We'll consider other institutions only with clearly commendable, verifiable work: real systems you can walk us through in depth, strong open-source contributions, or a track record that speaks for itself. Pedigree is a proxy for speed, not a checkbox. We test for the underlying ability regardless.
• Comfortable in an early-stage environment: undefined problems, few processes, and the expectation that you help define both.

Compensation

Competitive, with equity. We're formalizing a structured ESOP program alongside this hire. Specific numbers are discussed directly in later interview rounds.

If reading this got you a little excited about what you'd build here, we'd genuinely love to talk. If it didn't quite land, no hard feelings. We just want the right fit for both sides.

Position Summary

We are looking for an experienced Enterprise Architect to define and deliver enterprise-scale digital experience architectures leveraging AI/ML capabilities, data platforms, and modern cloud technologies. The role involves partnering with senior business and technology stakeholders to translate business objectives into scalable architectures, strategic roadmaps, and technology solutions.

The ideal candidate will have strong expertise in enterprise architecture, cloud-native technologies, AI-driven customer experiences, and digital marketing platforms, along with the ability to lead architecture initiatives across cross-functional teams.

Key Responsibilities

• Enterprise Strategy & Roadmaps: Define digital, data, and AI strategies, translating business vision into actionable architecture roadmaps aligned with business goals and KPIs.
• Architecture Design: Design end-to-end enterprise and solution architectures integrating digital experience platforms, customer data platforms, AI/ML capabilities, and cloud services.
• Cloud & Technology Architecture: Recommend scalable, secure, and resilient architectures using cloud-native, API-first, microservices, event-driven, and serverless principles across Azure, AWS, or other public cloud platforms.
• AI & Data Architecture: Define architectures for customer data platforms, identity and profile management, data ingestion, governance, personalization, journey orchestration, and AI-powered experiences.
• Architecture Governance: Establish architecture standards, reference architectures, governance frameworks, and operating models to ensure consistency, security, and sustainable technology adoption.
• Stakeholder Management: Collaborate with business leaders, engineering teams, data architects, developers, and data scientists to drive architecture alignment and execution.
• Executive Communication: Lead architecture workshops, visioning sessions, and roadmap presentations, communicating technical recommendations and trade-offs to senior leadership.
• Practice Development: Contribute to reusable architecture assets, mentor architects and consultants, and support presales activities, solutioning, estimations, and proposals.

Required Skills & Experience

• Proven experience in enterprise architecture, solution architecture, and developing enterprise architecture models and roadmaps.
• Strong understanding of architecture frameworks and principles, including TOGAF, SOA, and API-led architecture.
• Hands-on experience with public cloud architecture and services, particularly Microsoft Azure and/or AWS.
• Experience designing and integrating AI-powered solutions, with knowledge of LLMs, prompt engineering, RAG, and model evaluation.
• Understanding of agentic workflows, tool-using agents, and enterprise AI governance, observability, and reliability.
• Experience working with software engineers, application developers, data architects, and data science/ML teams to deliver end-to-end solutions.
• Ability to translate business requirements and strategic vision into technical architectures and implementation roadmaps.
• Strong stakeholder management, leadership, presentation, and communication skills, including experience engaging with senior executives.
• Ability to lead architecture execution across multidisciplinary teams and communicate complex technical concepts to diverse audiences.

Good to Have

• Experience with Adobe Experience Cloud, Adobe Experience Platform, or one or more digital experience solutions.
• Previous experience with other digital marketing and customer experience platforms.
• Experience with customer data platforms, personalization, omnichannel engagement, and marketing optimization initiatives.
• Experience supporting consulting engagements, presales, and enterprise transformation initiatives.

Additional Requirement

- Willingness to travel up to 50%, depending on business and client requirements.