Solution Architect (Presales & Delivery) at Twenty20 Systems · Bengaluru (Bangalore) · 10 - 15 years · ₹40L - ₹45L / yr · Posted 12 Nov 2026

Location: Bangalore (Hybrid)
Experience: 10–15 Years
About the Role
At Twenty20 Systems, we are looking for a Solution Architect – Integration (Pre-Sales & Delivery) who can bridge the gap between business, technology, and client success.
This role is ideal for someone who combines strong integration architecture expertise with client-facing consulting, solutioning, and delivery leadership. You will play a key role in shaping client solutions, driving technical discussions, building scalable architectures, and ensuring successful delivery of enterprise integration programs.
This is a role for someone who enjoys owning the solution end-to-end — from pre-sales conversations to delivery execution.
What You’ll Do
- Lead solution architecture and technical consulting for enterprise integration opportunities.
- Work closely with sales, customers, and internal teams to understand requirements and design scalable integration solutions.
- Drive pre-sales activities including solutioning, technical proposals, architecture diagrams, effort estimation, and client presentations.
- Design and review API-led, event-driven, and iPaaS-based integration architectures across enterprise applications.
- Support delivery teams in ensuring architecture alignment, best practices, and successful implementation.
- Provide technical leadership across integration design, troubleshooting, governance, and production support.
- Partner with clients and internal stakeholders to solve business challenges through integration-led digital transformation.
- Mentor engineering teams and contribute to reusable frameworks, accelerators, and delivery playbooks.
What Your First 3 Months Will Look Like
- Understand our product, integration ecosystem, and customer requirements.
- Start leading client solution discussions and pre-sales technical conversations.
- Support ongoing delivery programs with architecture guidance and solution oversight.
- Build strong alignment across sales, product, engineering, and customer teams.
Where You’ll Be in 6 Months
- Leading end-to-end integration solutioning for key customer opportunities.
- Acting as a trusted technical advisor during both pre-sales and delivery stages.
- Driving architecture best practices and reusable integration frameworks.
- Contributing to business growth by enabling stronger technical solutioning and client confidence.

About Twenty20 Systems
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Key Responsibilities
· System Design: Design secure, scalable, and highly available multi-tenant cloud-based application architectures.
· Integration Strategy: Build robust APIs, webhooks, and data pipelines for complex enterprise client connections.
· Technical Guidance: Mentor software engineers and lead critical code and architecture reviews to ensure engineering excellence.
· Performance & Security: Drive non-functional infrastructure needs including high uptime, strict data privacy compliance, and fast application response times.
· Cross-Functional Collaboration: Partner closely with Product, Security, and Customer Success teams to align technical execution with business roadmaps.
Required Qualifications
· Experience: 8+ years of experience in software engineering with at least 3+ years operating as a technical or solutions architect within a B2B SaaS environment.
· Cloud & DevOps: Deep production knowledge of major cloud infrastructure (AWS, GCP, or Azure), containerization technologies (Docker, Kubernetes), and modern CI/CD automation pipelines.
· Architecture Patterns: Proven expertise designing microservices, event-driven architectures, and high-performance relational and NoSQL database structures.
· Communication: Strong written and verbal communication skills, with a proven ability to translate complex technical concepts clearly to both engineers and business stakeholders.
· Education: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical work experience).
Preferred Skills
· Prior experience managing architectural frameworks for enterprise compliance frameworks like SOC2, ISO 27001, or GDPR.
· Background in building real-time data processing engines, stream frameworks, or integrating enterprise AI/ML components.
Position: - Implementation Architect (12–14 Years)
Role Purpose:- The Implementation Architect is responsible for designing, governing, and overseeing the end-to-end implementation architecture of IAN products and solutions across customer engagements. The role serves as the primary technical owner for customer implementations, ensuring business requirements are translated into scalable solution designs, workflow configurations, integration architectures, security frameworks, and deployment strategies. Working closely with Agile Technical Managers, Business Analysts, Configurators, Developers, QA Engineers, DevOps Teams, Product Teams, and customer stakeholders, the Implementation Architect drives successful solution delivery while ensuring alignment with platform standards, security requirements, implementation best practices, and product roadmaps.
Key Responsibilities:-
• Lead technical discovery workshops, solution design sessions, and implementation planning activities for customer engagements.
• Define solution architecture, configuration frameworks, workflow orchestration, integration patterns, infrastructure requirements, security controls, and data migration approaches.
• Act as the technical Subject Matter Expert (SME) for IAN products, platform capabilities, configuration frameworks, and data models.
• Collaborate with Business Analysts and customer stakeholders to translate business requirements into scalable, secure, and supportable solution designs.
• Define implementation approaches for workflow automation, business rules, forms, integrations, user access management, document processing, and data migration activities.
• Provide technical leadership and architectural guidance to Configurators, Developers, QA Engineers, and Integration Teams throughout the implementation lifecycle.
• Review and troubleshoot configuration, workflow, integration, and application issues through hands-on analysis, debugging, and root cause identification.
• Collaborate with Product and Engineering teams on platform enhancements, upgrades, releases, and roadmap alignment
. • Mentor and guide FEEL, Apache Camel, workflow, and form.io configurators throughout the implementation lifecycle.
• Work closely with DevOps teams on environment provisioning, CI/CD enablement, deployment planning, release management, and production readiness activities.
• Ensure adherence to architecture standards, security controls, governance processes, and implementation best practices.
• Support multiple customer implementations concurrently while maintaining consistency, quality, and delivery standards.
• Participate in customer architecture reviews, design approvals, deployment planning, go-live activities, and production cutovers.
• Contribute to reusable architecture assets, implementation accelerators, standards, and continuous improvement initiatives.
Required Skills & Experience:-
• Bachelor's degree in computer science, Engineering, Information Systems, or related field.
• 12–14 years of experience in enterprise software implementation, solution architecture, workflow automation, integration architecture, or digital transformation initiatives.
• Strong experience in the Property & Casualty (P&C) Insurance domain; knowledge of Commercial Lines and Specialty Insurance is an advantage
. • Strong understanding of cloud-native architectures, infrastructure, security principles, and DevOps practices.
• Strong experience with BPMN-based workflow automation and business process orchestration platforms such as Camunda, Flowable, Appian, or similar technologies
• Hands-on experience with JSON, JavaScript, REST APIs, n8n, and enterprise integration concepts. • Strong understanding of enterprise integrations, APIs, data migration, and cloud based solution deployments.
• Good understanding of FEEL (Friendly Enough Expression Language), decision automation, and business rules management.
Location: Bangalore (Hybrid)
Experience: 4–8 Years
About the Role
At Twenty20 Systems, we are looking for a Senior Software Engineer (Integration) who can build and support scalable integrations across enterprise applications, APIs, and data systems.
This role is ideal for someone who is hands-on, technically strong, and excited to solve real integration challenges in a fast-paced environment. You will work closely with engineering, product, and delivery teams to build reliable integration solutions while contributing to architecture and engineering best practices.
What You’ll Do
- Design, develop, and maintain enterprise integrations, APIs, and automation workflows across internal and third-party systems.
- Build and manage integrations using Workato and other iPaaS/middleware platforms.
- Develop and optimize API-based services, data pipelines, and workflow automations for business-critical use cases.
- Work with product, engineering, and business teams to understand requirements and build scalable solutions.
- Troubleshoot, monitor, and improve integration performance in production environments.
- Build reusable components, connectors, and automation logic to improve delivery efficiency.
- Ensure integrations follow security, reliability, performance, and governance standards.
- Support delivery teams in resolving integration issues and improving system performance.
Requirements
- 4–6 years of experience in software engineering, middleware, or enterprise integrations.
- Strong hands-on experience in Workato (Boomi, MuleSoft, WSO2, TIBCO experience is a plus).
- Good understanding of REST/SOAP APIs, webhooks, OAuth, and connector-based integrations.
- Strong skills in JSON, XML, SQL, JavaScript/Python, and data transformation logic.
- Experience working with enterprise applications like Salesforce, NetSuite, Workday, Snowflake, Shopify, etc.
- Exposure to cloud platforms (AWS/Azure/GCP) and automation architectures is a plus.
- Good debugging, troubleshooting, and problem-solving skills.
- Ability to work in a fast-paced delivery-oriented environment with strong ownership.
What Your First 3 Months Will Look Like
- Take ownership of assigned integration projects and support ongoing delivery pipelines.
- Work on API integrations, automations, and troubleshooting real-time production scenarios.
- Collaborate with senior engineers and product teams to improve integration quality and performance.
Where You’ll Be in 6 Months
- Independently handling multiple integration workflows and delivery requirements.
- Contributing to reusable frameworks and engineering best practices.
- Becoming a key technical contributor for integration design and production support.
- Driving faster delivery through automation and optimized integration patterns.
We’re Hiring | Technology Lead – Java & AWS
Locations: Kochi | Trivandrum | Bangalore
Experience: 15–18 Years
Key Skills: Java, AWS, AI/ML
What We’re Looking For
Strong hands-on expertise in Java and enterprise application development.
Solid experience with AWS and cloud-based architectures.
Practical experience implementing AI/ML solutions.
Expertise in solution architecture, system integration, and scalable application design.
Proven ability to lead technical initiatives while remaining actively involved in coding, design, and troubleshooting.
Experience delivering end-to-end enterprise solutions.
What you'll do
Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.
Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.
Stay hands-on. You'll still write code, build integrations, and work with APIs every day.
Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.
Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.
Review code and designs. Mentor the developers on your projects and unblock them fast.
Be the escalation point when something breaks or an integration misbehaves.
Own client communication on the technical side status, tradeoffs, bad news, early.
Keep the bar high: clear docs, clear updates, clear commit history.
What we're looking for
4–7 years shipping software, with real depth in REST APIs and system integrations.
Experience leading projects or small teams — the person others check with before they build.
Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.
You can sit with a non-technical client, understand the problem, and come back with a working solution.
Still enjoy building. This is technical leadership, not coordination.
Self-driven. You'll often be the senior-most engineer on the account.
Why you'll love this role
Full ownership from first call to delivery — you run projects, not a ticket queue.
Direct access to clients and leadership. Your decisions ship the same week.
Constant variety: new systems, new problems, new builds.
A step into technical leadership without giving up the hands-on work.
Technical Architect – Product Engineering
Experience: 15+ Years
Location: Pune, India
Employment Type: Full-time
Desired Skills: Python, Technical Architecture, AWS, Microservices, SaaS / Multi-tenant Architecture, Kubernetes, System Design
About the Role
We are looking for a Senior Technical Architect to lead the architecture, design, and technical evolution of an enterprise SaaS product. This is a hands-on leadership role requiring deep technical expertise, strong product engineering experience, and the ability to build scalable, secure, and high-performance platforms.
The ideal candidate should be passionate about solving complex engineering problems, driving innovation, mentoring development teams, and effectively leveraging AI to accelerate software development.
Key Responsibilities
- Own the overall product architecture and technical roadmap.
- Design and build scalable, secure, and highly available enterprise applications.
- Lead the design and implementation of new product features from concept to production.
- Remain hands-on with coding and contribute to critical product components.
- Drive architecture reviews, code quality, performance optimization, and engineering best practices.
- Lead cloud architecture, security, scalability, and DevOps initiatives.
- Evaluate and adopt modern technologies to improve product capabilities and engineering efficiency.
- Leverage AI tools (ChatGPT, GitHub Copilot, Cursor, Claude, etc.) to accelerate software development, code reviews, testing, documentation, debugging, and productivity.
Required Skills & Qualifications
- 15+ years of software product engineering experience with at least 5 years in a Technical Architect role.
- Strong hands-on expertise in Python and modern backend frameworks.
- Deep experience with AWS services and cloud-native application architecture.
- Strong understanding of DevOps, CI/CD pipelines, Infrastructure as Code (Terraform/CloudFormation), Docker, Kubernetes, and container orchestration.
- Experience designing microservices, REST APIs, event-driven architectures, and distributed systems.
- Strong knowledge of SQL and NoSQL databases.
- Experience with scalable SaaS platforms, multi-tenant architectures, and secure application design.
- Excellent understanding of software design patterns, performance tuning, observability, and system reliability.
- Strong analytical, problem-solving, and decision-making skills.
Role Overview
We are looking for a visionary yet hands-on Technical Architect who can define enterprise-wide architecture,
technology strategy and engineering standards across multiple products and platforms. The role is expected to
translate business requirements into scalable technical solutions, guide engineering teams, reduce technical risk,
and remain actively involved in implementation when required. This is not a purely advisory or documentation role:
the Architect may be required to contribute directly to production-quality code, prototypes, critical modules, technical
fixes and architectural proof-of-concepts.
Key Responsibilities
• Define enterprise architecture strategy, target architecture and technology roadmap across products and platforms.
• Design scalable, secure, resilient and maintainable systems aligned with business and product objectives.
• Architect cloud-native, distributed, microservices and multi-tenant SaaS solutions.
• Convert product/business requirements into clear architecture, technical designs, service boundaries, data models
and API contracts.
• Establish architecture governance, coding standards, engineering best practices, design principles and technical
decision records.
• Conduct architecture reviews, design reviews, code reviews and technical risk assessments.
• Identify bottlenecks, scalability concerns, security risks and technical debt, and drive practical remediation plans.
• Drive modernization initiatives, technology evaluation and technical investment decisions.
• Mentor and guide Technical Leads, Senior Engineers and other engineering members.
• Collaborate closely with Product, Engineering, QA, DevOps, Security and business stakeholders.
• Support estimation, technical planning, solution feasibility and delivery planning for new products and major
features.
Hands-on Coding & Engineering Responsibility
• The role is explicitly hands-on. When required by project priorities, the Technical Architect will contribute directly to
coding and implementation—not only architecture and reviews.
• Develop production-quality backend, frontend or integration components where architectural complexity, criticality or
delivery timelines require Architect-level involvement.
• Build technical prototypes, Proofs of Concept (PoCs), reference implementations and reusable frameworks to
validate architectural decisions.
• Assist engineers in debugging complex production or development issues and provide root-cause analysis.
• Contribute to performance optimization, scalability improvements, security fixes and critical technical modules.
• Review and improve existing codebases and guide refactoring/modernization without losing delivery focus.
• Pair with engineers when necessary to transfer architecture decisions into working code and establish
implementation patterns.
• Remain capable of switching between architecture, design, coding, review and technical troubleshooting based on
business/project requirements.
Core Technical Expertise
• Programming: JavaScript, TypeScript, Python, Go (Golang), Java / Spring Boot
• Architecture: DDD, SOA, API-First, Distributed Systems, Multi-Tenant SaaS
• Backend: Node.js, Express.js, Identity, Authentication/Authorization, Messaging
• Data: MongoDB, Redis, Data Modeling, Query/Performance Optimization
• Frontend/Mobile: React.js, React Native
• AI: LangChain, Gemini, RAG, AI Agents, OCR
• Cloud & DevOps: AWS, Docker, Kubernetes, CI/CD
• Security: SSDLC, API Security, Encryption, Governance
• Integrations: WhatsApp Business, Payment Gateways, Enterprise APIs
Product & Engineering Expectations
• Strong understanding of building production-grade software products rather than isolated applications or
proof-of-concepts only.
• Ability to balance ideal architecture with business timelines, budget, maintainability and team capability.
• Comfort working in an evolving product-company environment where requirements may change and multiple
initiatives may run in parallel.
• Ability to make pragmatic technology choices and clearly explain trade-offs to both technical and non-technical
stakeholders.
• Ownership mindset: identify problems proactively, propose solutions and follow through until the technical outcome
is delivered.
• Strong emphasis on reliability, security, observability, performance, scalability and maintainability from design
through production.
Leadership & Collaboration
• Mentor Technical Leads and senior engineers and help establish a strong engineering culture.
• Set clear technical direction without creating unnecessary process or bureaucracy.
• Participate in hiring and technical evaluation of senior engineering candidates when required.
• Help define technical interview standards and assess architecture, coding and problem-solving capability.
• Work directly with leadership to communicate architecture decisions, technical risks, dependencies and delivery
implications.
• Promote documentation of important architecture decisions, APIs, dependencies and operational considerations.
Preferred Qualifications
Experience in FinTech, SaaS, AI platforms, cloud-native architectures and enterprise-scale distributed systems.
Nice to Have
Kafka, GraphQL, Serverless, Machine Learning Platforms, Multi-Cloud Architecture.
What We Expect From the Right Candidate
The ideal candidate
AI Solution Architect
Experience: 12+ Years
Location: Coimbatore / Hybrid
Joining: Immediate / Within 30 Days
Primary Skills: Enterprise Architecture, Python, REST APIs, Microservices, Distributed Systems, Cloud (AWS/Azure/GCP), CI/CD, Docker, Kubernetes, Enterprise Data Architecture, Integration Patterns.
Preferred Skills: LLM Integrations, RAG Pipelines, AI Agents, Agentic Workflows, MCP (Model Context Protocol), Vector Databases, Prompt Engineering, LangChain/LlamaIndex, LLMOps, Multi-Agent Orchestration.
About the Role
At Techjays, we're helping companies reimagine how they build, operate, and scale with AI at the core. We focus on building secure, scalable, production-grade AI systems that solve real business problems and deliver measurable outcomes.
We're looking for an AI Solution Architect who can own enterprise-level solution architecture end-to-end. The ideal candidate combines deep technical expertise with the ability to understand complex business challenges, engage with prospective clients, and design compelling, scalable, AI-native solutions.
This is a senior technical role at the intersection of enterprise architecture, pre-sales, solutioning, and delivery governance. You'll collaborate with leadership, engineering teams, and clients to architect solutions spanning AI integrations, RAG pipelines, agentic workflows, cloud infrastructure, and enterprise platforms.
This role requires a strong technical background and current hands-on expertise. Candidates with purely pre-sales experience or non-technical solutioning backgrounds will not be a fit.
Key Responsibilities
- Own end-to-end enterprise architecture for AI-native platforms, defining high-level and low-level designs across backend systems, data platforms, and AI components.
- Lead solutioning for complex enterprise engagements, translating client requirements into technically sound, secure, scalable, and commercially viable architectures.
- Define reference architectures and design standards for LLM integrations, RAG pipelines, agentic workflows, MCP-based integrations, and enterprise data platforms.
- Partner with pre-sales and business development teams to prepare RFP responses, technical proposals, solution presentations, and architecture documents.
- Lead client discovery sessions and technical presentations, communicating architectural decisions and trade-offs to technical and executive stakeholders.
- Conduct architecture reviews and technical assessments to ensure scalability
Job Description
We are seeking an experienced Senior Salesforce Architect with 8+ years of experience to lead Salesforce architecture, solution design, and enterprise integrations. The ideal candidate will have strong expertise in Sales Cloud, Salesforce CPQ, quote-to-cash processes, and professional services operations.
Key Responsibilities
- Own Salesforce solution architecture, scalability, security, and platform governance.
- Lead solution design across Sales Cloud, Certinia PSA, and quote-to-cash processes.
- Architect integrations with NetSuite, MuleSoft, Workday, and other enterprise platforms.
- Define data models, integration patterns, automation, and technical best practices.
- Provide technical leadership to developers, administrators, and integration teams.
- Collaborate with business stakeholders to translate requirements into scalable solutions.
Required Skills
- 8+ years of Salesforce experience, including architecture responsibilities.
- Experience with large-scale Salesforce implementations.
- Strong expertise in Sales Cloud, Salesforce CPQ, and quote-to-cash.
- Hands-on knowledge of Apex, SOQL, Flow, LWC, Salesforce APIs, and Platform Events.
- Strong understanding of enterprise integrations, middleware, data architecture, and security.
- Excellent problem-solving, communication, and stakeholder management skills.
Preferred Qualifications
- Experience with Certinia PSA (FinancialForce).
- Familiarity with NetSuite, MuleSoft, and Workday.
- Experience in professional services or consulting environments.
- Salesforce Architect certifications.
We are seeking an experienced Salesforce Solution Architect to lead the design, development, and evolution of enterprise Salesforce solutions supporting global B2B and B2C business operations.
The ideal candidate will combine strong solution architecture capabilities with hands-on Salesforce technical expertise. The role requires someone who can translate complex business requirements into scalable, secure, and maintainable solutions, guide development teams, make sound architectural decisions, and write or debug code when required.
The architect will work across multiple Salesforce applications, external enterprise systems, country-specific business processes, and cross-functional technology teams to ensure solutions align with enterprise architecture standards and long-term business objectives.
Key Responsibilities
1. Solution Architecture and Design
Own end-to-end Salesforce solution architecture, from requirements discovery through design, implementation, deployment, and production support.
Translate business requirements into scalable Salesforce architectures, technical designs, data models, integration patterns, and implementation roadmaps.
Evaluate standard Salesforce capabilities, configuration, declarative automation, custom development, and external services to recommend the most appropriate solution.
Define architectural standards, reusable components, coding guidelines, design patterns, and technical best practices.
Assess the impact of proposed changes on existing applications, integrations, business processes, and future enhancements.
Identify technical risks, scalability constraints, platform limitations, and opportunities for simplification.
2. Hands-on Salesforce Development
Write, review, debug, and optimize Apex, Lightning Web Components (LWC), SOQL, and other Salesforce customizations when required.
Develop proof-of-concepts and technical prototypes to validate architectural decisions and resolve complex technical challenges.
Demonstrate strong understanding of Apex triggers, asynchronous processing, Batch Apex, Queueable Apex, platform events, transaction management, and governor limits.
Ensure code follows bulkification, security, exception-handling, testability, and performance best practices.
Review complex implementations and guide developers in resolving technical issues.
Participate directly in critical development activities, production troubleshooting, and performance optimization when necessary.
3. Salesforce Data Modeling and Governance
Design scalable Salesforce data models using standard and custom objects, appropriate relationships, and well-defined ownership and sharing strategies.
Define data mastership, external identifiers, deduplication, matching, data migration, and reconciliation approaches.
Design data models that support global customer identities, B2B relationships, B2C customer journeys, and country-specific business requirements.
Ensure appropriate data access, privacy, auditability, and regulatory considerations are incorporated into the architecture.
4. Integration Architecture
Design and govern integrations between Salesforce and enterprise platforms such as SAP, customer portals, identity providers, middleware, and marketing platforms.
Define suitable integration patterns using REST/SOAP APIs, event-driven architecture, asynchronous processing, and middleware where appropriate.
Address authentication, authorization, idempotency, retries, error handling, monitoring, reconciliation, and integration resilience.
Collaborate with enterprise integration and platform teams to manage dependencies, API contracts, release sequencing, and system-wide changes.
5. Global Platform and Release Governance
Support a global Salesforce platform operating across multiple countries and business markets.
Balance global architecture standards with legitimate local business and regulatory requirements.
Evaluate the impact of changes across countries, applications, integrations, and downstream systems before approving designs.
Coordinate with business stakeholders, development teams, QA, DevOps, security, and platform teams to ensure controlled delivery.
Contribute to release planning, technical risk assessments, environment strategy, deployment readiness, and production stability.
Prevent unnecessary customization and architectural fragmentation across markets.
6. Technical Leadership and Team Enablement
Provide technical direction and architectural guidance to Salesforce developers, technical leads, QA engineers, and integration teams.
Conduct architecture reviews, code reviews, design walkthroughs, and technical knowledge-sharing sessions.
Establish development standards and reusable patterns that improve code quality, maintainability, and developer productivity.
Mentor team members and support technical decision-making across distributed teams.
Communicate architectural decisions, trade-offs, risks, and recommendations clearly to both technical and business stakeholders.
7. Platform Evolution and Continuous Improvement
Evaluate new Salesforce capabilities and recommend adoption based on business value, technical fit, and platform strategy.
Identify opportunities to improve performance, reduce technical debt, simplify integrations, and optimize delivery costs.
Contribute to Salesforce platform roadmaps and long-term architecture decisions.
Support production incident analysis and implement sustainable solutions that prevent recurring issues.
Required Technical Skills
Strong expertise in Salesforce Sales Cloud and Experience Cloud.
Hands-on experience with Apex, Triggers, LWC, SOQL, Salesforce security, and declarative automation.
Strong understanding of Salesforce data modeling, sharing and visibility, governor limits, transaction boundaries, and platform architecture.
Experience designing enterprise integrations using REST/SOAP APIs and asynchronous or event-driven patterns.
Understanding of integration resilience, error handling, monitoring, data reconciliation, and API security.
Experience with Salesforce deployments, source control, CI/CD, and release management.
Familiarity with enterprise identity and access management, SSO, OAuth, and external identity solutions.
Ability to diagnose complex technical issues and validate architectural decisions through working code or prototypes.
Preferred Experience
Experience with Salesforce Marketing Cloud and customer engagement integrations.
Exposure to Salesforce Data Cloud and/or Salesforce Life Sciences Cloud.
Experience with SAP or other ERP integrations.
Experience with middleware and integration platforms such as MuleSoft, SnapLogic, Informatica, or equivalent technologies.
Experience with multi-country Salesforce implementations and global platform governance.
Experience with Experience Cloud portals, external users, customer identity, and large-scale customer data management.
Familiarity with consent management, customer data privacy, and market-specific regulatory requirements.
Experience and Qualifications
Typically 10+ years of Salesforce or relevant enterprise CRM experience.
Demonstrated experience owning solution architecture for complex Salesforce implementations.
Proven experience leading technical teams and collaborating across business and technology functions.
Salesforce Application Architect certification preferred; System Architect or relevant advanced certifications are an advantage.
Strong analytical, communication, stakeholder-management, and problem-solving skills.
Success Criteria
The successful candidate will be expected to:
Deliver scalable and maintainable architecture aligned with enterprise standards.
Make defensible design decisions with clear consideration of alternatives, risks, and trade-offs.
Independently validate critical technical designs through code, prototypes, debugging, and code reviews.
Minimize regression risk across existing systems, integrations, and country implementations.
Improve engineering standards and enable development teams to deliver consistently.
Maintain a balance between architectural leadership and hands-on technical contribution.
Role Expectation
This is an architecture-led role with hands-on technical responsibilities. The candidate is not expected to spend every day implementing features, but must be capable of independently writing and debugging Apex and related Salesforce code when complex technical challenges, critical issues, or architectural validation require it.












