ServiceMax
at Simpliigence
2 - 10 yrs
₹6L - ₹15L / yr
Remote, Bengaluru (Bangalore)
Skills
ServiceMax
Responsibilities:
- Partner with the business to determine the optimal solution for their prioritized needs
- Enforce design principles leading with configuration and only writing code when needed
- Participate in the full software development life cycle from technical design to development, testing and deployment
- Should be able to work with business stakeholders to understand the roadmap, pain points.
- Quickly understand existing system architecture, analyze and recommend improvements.
- Should be able to design solutions on ServiceMax and distribute tasks to team members and guide them.
- Design and develop solutions that best leverage the ServiceMax platform to support critical business functions and meet project objectives, business requirements and company goals
- Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.
- Develop, test, and document custom development, integrations, and data migration elements of ServiceMax implementation.
- Independently analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results.
- Follow coding standards best practices, and participate in code reviews
- Accountable for the following: design workshops with ServiceMax and SFDC best practices including application limits, complete requirements analysis and confirmation, identify and own the final documentation for the technical specifications for the customizations, confirm functional design, document final solutions, lead deployment including guiding all sandbox code migration
- Provide peer reviews of Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices and customer requirements
- Perform ServiceMax configuration activities, Service Flow Manager Configuration and APEX trigger implementation, including training the system administration and IT team members.
Required Skills
- Minimum 5 years of experience working on Salesforce Platform.
- Having a good understanding of Salesforce object models, relationship, limits, security etc.
- Should be aware of customization and configuration options.
- Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be as a lead/architect.
- Having built large scale ServiceMax application catering to complex use cases. Having experience of different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch Console, Mobile App etc.
Job Description:
· Below are the typical activities expected to be performed by a ServiceMax Administrator/ Developer.
· These activities will be performed to support, break-fix, unit test, configure and develop Horiba's
· ServiceMax as per Help Desk tickets and other projects in a timely manner.
· Technical experience with Force.com, SFDC/ ServiceMax Administrator, Visual Force, Java.
· Field Service "Best Practice" guidance to segments/ end users
· Consult and assist end users and other support team members with data mapping activities in support of integration with SAP system or other systems in future..
· Provide Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices al
· Segment requirements. Follow Horiba Change Management process.
Administration
· ServiceMax administration related to all ServiceMax objects (standard and custom)
· ServiceMax configuration related to all ServiceMax objects (standard and custom) including Work Ord
· Management, Case Management, Service Flow Manager, Dispatch Console, Mobile configuration, MFL
· Tracking user login history and adoption matrices.
· Installation of apps from AppExchange
· Creation of users for an organization
· Maintain login credentials
· Generic users permissions
· Specific data access permissions
· Group Management
· Manage queues & public groups
· User assignment to queues & public groups
Security: Object security definition for Smax users
· Profile Management on object level permissions
· Role wise access on records
· Sharing rules additional record access for users
· Manage permission sets
General Configuration: Objects
Maintain standard object architecture and relationship model
• Create custom objects and maintain relationships among the objects
• Custom Fields
• Create custom fields
• Manage access to different profiles
• Manage page layouts to include custom fields
Page Layouts: Define Object field layouts based on profile
• Addition Of fields, sections, buttons, custom links, actions, related object lists, report charts, etc.
Data Management: Creation of reports & dashboard, maintaining report types, sharing of reports and dashboard
• Setting product Prices (standard, list, sale), Revenue and Quality Schedules.
• Build and manage email alerts
Deployment: Data deployment at organizations / sandboxes using change sets
Posted on Mar 5, 2024.
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About Simpliigence
Founded :
2021
Type :
Services
Size :
20-100
Stage :
Profitable
About
We are a dedicated Salesforce CREST partner committed to empowering businesses by effectively leveraging Salesforce solutions. Businesses lack technical expertise to be able to implement, maintain, and optimize the Salesforce platform. We, at Simpliigence, help by breaking down business challenges into technical solutions, and help businesses not only implement, but also manage the Salesforce platform, swiftly and in cost-effective way.
We make it easier for the businesses to leverage the most innovating SaaS platform i.e. Salesforce to not only use it for CRM but also extend the platform for other business needs. We understand that businesses of different size and industry have different CRM challenges. Our mission is to help businesses flourish by providing the right technological support in using Salesforce. Our passion for making SMBs successful is reflected in our offers and services that are flexible, fast and simple.
We are a 120+ people strong company and rapidly growing. Our certified Salesforce consultants solve business problems like increasing sales, improving TAT, conversion rates, and automation by recommending right Salesforce solution, help them implement and maintain it.
✅ Our offered services:
• Salesforce consulting
• Salesforce implementation
• Salesforce integration
• Salesforce support
• Salesforce migration
• Salesforce maintenance
• Salesforce CRM health check
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• Experience with infrastructure-as-code frameworks such as Ansible, Terraform, Chef, Puppet, CFEngine, etc.
• Experience in scripting or programming languages (Bash, Python, PHP, Node.js, Perl, etc.)
• Experience designing and building web application environments on AWS, including services such as ECS, ECR, Foregate, Lambda, SNS / SQS, CloudFront, Code Build, Code pipeline, Configuring CloudWatch, WAF, Active Directories, Kubernetes (EKS), EC2, S3, ELB, RDS, Redshift etc.
• Hands on Experience in Docker is a big plus.
• Experience working in an Agile, fast paced, DevOps environment.
• Strong Knowledge in DB such as MongoDB / MySQL / DynamoDB / Redis / Cassandra.
• Experience with Open Source and tools such as Haproxy, Apache, Nginx and Nagios etc.
• Fluency with version control systems with a preference for Git *
• Strong Linux-based infrastructures, Linux administration
• Experience with installing and configuring application servers such as WebLogic, JBoss and Tomcat.
• Hands-on in logging, monitoring and alerting tools like ELK, Grafana, Metabase, Monit, Zbbix etc.
• A team player capable of high performance, flexibility in a dynamic working environment and the ability to lead.
d ability to rain others on technical and procedural topics.
Goodera is looking for an experienced and motivated DevOps professional to be an integral part of its core infrastructure team. As a DevOps Engineer, you must be able to troubleshoot production issues, design, implement, and deploy monitoring tools, collaborate with team members to improve the existing and develop new engineering tools, optimize company's computing architecture, design and conduct security, performance, availability and availability tests.
Responsibilities:
This is a highly accountable role and the candidate must meet the following professional expectations:
• Owning and improving the scalability and reliability of our products.
• Working directly with product engineering and infrastructure teams.
• Designing and developing various monitoring system tools.
• Accountable for developing deployment strategies and build configuration management.
• Deploying and updating system and application software.
• Ensure regular, effective communication with team members and cross-functional resources.
• Maintaining a positive and supportive work culture.
• First point of contact for handling customer (may be internal stakeholders) issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
• Develop tooling and processes to drive and improve customer experience, create playbooks.
• Eliminate manual tasks via configuration management.
• Intelligently migrate services from one AWS region to other AWS regions.
• Create, implement and maintain security policies to ensure ISO/ GDPR / SOC / PCI compliance.
• Verify infrastructure Automation meets compliance goals and is current with disaster recovery plan.
• Evangelize configuration management and automation to other product developers.
• Keep himself updated with upcoming technologies to maintain the state of the art infrastructure.
Required Candidate profile :
• 3+ years of proven experience working in a DevOps environment.
• 3+ years of proven experience working in AWS Cloud environments.
• Solid understanding of networking and security best practices.
• Experience with infrastructure-as-code frameworks such as Ansible, Terraform, Chef, Puppet, CFEngine, etc.
• Experience in scripting or programming languages (Bash, Python, PHP, Node.js, Perl, etc.)
• Experience designing and building web application environments on AWS, including services such as ECS, ECR, Foregate, Lambda, SNS / SQS, CloudFront, Code Build, Code pipeline, Configuring CloudWatch, WAF, Active Directories, Kubernetes (EKS), EC2, S3, ELB, RDS, Redshift etc.
• Hands on Experience in Docker is a big plus.
• Experience working in an Agile, fast paced, DevOps environment.
• Strong Knowledge in DB such as MongoDB / MySQL / DynamoDB / Redis / Cassandra.
• Experience with Open Source and tools such as Haproxy, Apache, Nginx and Nagios etc.
• Fluency with version control systems with a preference for Git *
• Strong Linux-based infrastructures, Linux administration
• Experience with installing and configuring application servers such as WebLogic, JBoss and Tomcat.
• Hands-on in logging, monitoring and alerting tools like ELK, Grafana, Metabase, Monit, Zbbix etc.
• A team player capable of high performance, flexibility in a dynamic working environment and the ability to lead.
d ability to rain others on technical and procedural topics.
Read more
Bengaluru (Bangalore)
1 - 3 yrs
₹5L - ₹17L / yr
DevOps
KubernetesAWS CloudFormation
PythonDocker +2 more
YOE: 1- 3years
Skill: Python, Docker or Ansible , AWS
➢ Experience Building a multi-region highly available auto-scaling infrastructure that optimizes
performance and cost. plan for future infrastructure as well as Maintain & optimize existing
infrastructure.
➢ Conceptualize, architect and build automated deployment pipelines in a CI/CD environment like
Jenkins.
➢ Conceptualize, architect and build a containerized infrastructure using Docker,Mesosphere or
similar SaaS platforms.
Work with developers to institute systems, policies and workflows which allow for rollback of
deployments Triage release of applications to production environment on a daily basis.
➢ Interface with developers and triage SQL queries that need to be executed inproduction
environments.
➢ Maintain 24/7 on-call rotation to respond and support troubleshooting of issues in production.
➢ Assist the developers and on calls for other teams with post mortem, follow up and review of
issues affecting production availability.
➢ Establishing and enforcing systems monitoring tools and standards
➢ Establishing and enforcing Risk Assessment policies and standards
➢ Establishing and enforcing Escalation policies and standards
Skill: Python, Docker or Ansible , AWS
➢ Experience Building a multi-region highly available auto-scaling infrastructure that optimizes
performance and cost. plan for future infrastructure as well as Maintain & optimize existing
infrastructure.
➢ Conceptualize, architect and build automated deployment pipelines in a CI/CD environment like
Jenkins.
➢ Conceptualize, architect and build a containerized infrastructure using Docker,Mesosphere or
similar SaaS platforms.
Work with developers to institute systems, policies and workflows which allow for rollback of
deployments Triage release of applications to production environment on a daily basis.
➢ Interface with developers and triage SQL queries that need to be executed inproduction
environments.
➢ Maintain 24/7 on-call rotation to respond and support troubleshooting of issues in production.
➢ Assist the developers and on calls for other teams with post mortem, follow up and review of
issues affecting production availability.
➢ Establishing and enforcing systems monitoring tools and standards
➢ Establishing and enforcing Risk Assessment policies and standards
➢ Establishing and enforcing Escalation policies and standards
Read more
Bengaluru (Bangalore), Bengaluru (Bangalore)
3 - 7 yrs
₹4L - ₹15L / yr
PythonDevOps
Test Automation (QA)
Engineer need to work in capacity of a DevOps, responsible of maintaining cloud deployment up and running.
Should have hands on experience on various Devops Tools and Monitoring Framework. He should be able to put together open source tools and framework to solve Operational Issues.
Should be able to test and debug live issues on various components/services deployed on cloud.
Engineer should be able to automate scripts, write tools in python to monitor & test various services and their communication.
Should be able to manually test functionality for various components & automate functional, load and performance scenarios and relay feedback to engineering.
He should be able to identify functionality gaps and should relay them to engineering as enhancements
Candidate should be able to support customer deployment during late hours.
Read more
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