Service Now HRSD Role

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

As the Sales Manager, you will be responsible for executing our sales strategies in Talent/Capability Development (learning/e-learning, custom learning, localization, and translation) domains, reporting to the Sales Director. You will focus on identifying and pursuing target market opportunities, building a strong sales pipeline, and acquiring new customers for our services/products. Your growing understanding of the Talent/Capability Development landscape, coupled with your ability to articulate the value, will be crucial to achieving your targets and contributing to the overall sales success.

• Sales Strategy Execution: Contribute to the implementation of the overarching sales strategy for Talent/Capability Development services/products. This includes focusing on identified target markets, executing strategies for lead generation and pipeline creation across all offerings, adhering to the defined sales process, and contributing to the achievement of KPIs. Develop a strong understanding of the Talent/Capability Development market, including industry trends and the competitive landscape, as well as the growing need for localization services.

• Product and Solution Expertise: Develop and maintain comprehensive knowledge of Wordsburg’s Talent/Capability Development services/products and their applications across various industries and learning objectives. Build a solid understanding of our localization services, including translation, transcreation, cultural adaptation, and linguistic testing. Effectively articulate the features, benefits, and value proposition of Talent/Capability Development services/products, tailoring your approach to address customer needs and challenges to drive business acquisition across both service lines.

• Consultative Selling and Customer Acquisition: Analyze the needs of potential customers, understanding their learning objectives and business challenges. Effectively position Wordsburg’s learning, localisation, and translation offerings as valuable solutions, clearly communicating their benefits and potential outcomes to secure new business and build your individual pipeline for both service areas.

• Sales Process Management: Follow and contribute to the refinement of a defined sales process, with a focus on pipeline generation, tracking, and progression for learning, localisation, and translation. Utilize established sales tools and methodologies to track progress, prioritize opportunities, and ensure efficient execution in converting prospects into paying customers for both service lines.

• Team Collaboration and Development: Collaborate effectively with other members of the sales team and contribute to a positive and high-performing sales culture. Demonstrate leadership by mentoring junior sales team members.

• Key Account Support and Relationship Building: Proactively identify and cultivate relationships with key customers for Talent/Capability Development services/products, focusing on securing initial business and building a strong foundation for long-term partnerships. Utilize CRM systems effectively to manage your interactions and track opportunities.

• Technology Utilization: Utilize relevant learning platforms, tools (CRM, communication), and related technologies to support your sales efforts for both learning and localization, enabling effective pipeline management. Clearly communicate the technological aspects of Wordsburg’s learning offerings and the processes involved in our localization and translation services/products to customers.

• Market Awareness and Opportunity Identification: Conduct market research to identify potential opportunities for lTalent/Capability Development services/products, understand competitor activities, and contribute to positioning Wordsburg effectively to capture business. Provide market feedback to the Sales Leadership to inform service/product and strategy adjustments.

• Resilient and Results-Oriented Approach: Demonstrate initiative, persistence, and a proactive approach to pursuing and closing sales for both learning and localization. Adapt to evolving customer needs and market feedback while maintaining a commitment to achieving sales targets.

• Sales Administration and Reporting: Understand basic financial principles related to sales and contribute to the effective management of sales-related activities. Provide regular updates and reports on your sales activities and progress to the Sales Leadership.

Qualifications -

•    Bachelor's degree in Business Administration, Marketing, Education, or a related field (Master's degree preferred).

•    Minimum of 10-15 years of experience in sales, preferably in the learning or localisation industry or a related technology sector.

•    Proven experience in sales, preferably within the learning/e-learning, localisation, translation , technology, or service industries.

•    Exposure to selling products/services and understanding the basics of consultative selling.

•    Familiarity with the localization industry and the value proposition of localization services is a plus.

•    Basic understanding of sales processes and pipeline management.

•    Good communication, presentation, and interpersonal skills.

•    Ability to build and maintain positive customer relationships.

•    Basic analytical and problem-solving skills.

•    Ability to work effectively within a team environment.

•    Proactive and results-oriented attitude with a desire to learn and grow in a sales role.

•    Willingness to travel as required by business.

•    Deep understanding of AGILE methodologies and extensive experience working within a learning, educational technology, or complex content delivery environment.

Senior Mobile App Developer (Android & iOS)

Location: Brookefield, Bangalore — Onsite

Engagement: Full-Time

Experience: 3+ Years

Job Description

We are seeking a highly skilled Senior Mobile App Developer/Consultant with strong hands-on experience in building, deploying, and maintaining mobile applications for both Android and iOS, with React Native as the primary development framework.

The ideal candidate must be proficient with React Native, Android Studio, Xcode, and the end-to-end iOS App Store deployment process. This is an onsite, full-time role suitable for professionals who can take ownership and deliver high-quality product-based mobile applications. Experience in product companies or the banking/fintech domain is a strong advantage.

Primary Tech Stack (Mandatory)

React Native (Primary Framework)

Android Studio (Java/Kotlin)

Xcode (Swift/Objective-C)

RESTful APIs & Integration Patterns

App Store & Play Store Deployment Processes

Key Responsibilities

Design, develop, and maintain mobile applications using React Native for both Android and iOS.

Work with native modules when required using Swift/Objective-C and Java/Kotlin.

Build and release iOS apps to the Apple App Store, including managing certificates and provisioning profiles.

Debug, troubleshoot, and enhance mobile applications.

Optimize app performance, stability, and responsiveness.

Collaborate with product, backend, and QA teams for smooth development workflows.

Apply best practices in UI/UX, security, and mobile architecture.

Prepare documentation and provide technical guidance as needed.

Required Skills & Qualifications

3+ years of hands-on mobile development experience.

Mandatory: Strong proficiency in React Native.

Hands-on experience with Android Studio and Xcode.

Expertise in Swift, Objective-C, Kotlin, or Java.

Proven experience in building and publishing iOS apps to the App Store.

Strong understanding of RESTful API integrations.

Good knowledge of mobile UI/UX principles.

Strong debugging and problem-solving abilities.

Ability to work independently and deliver within timelines.

Nice to Have

Experience with Flutter or native-only app development.

Product-based company experience.

Exposure to Banking / FinTech systems.

Understanding of App Store Optimization (ASO).

Work Details

Location: Brookefield, Bangalore (Onsite)

Working Days: Monday to Saturday (Alternate Saturdays Off)

Timings: 9:00 AM – 6:00 PM

• Minimum 2 years of experience • Must have minimum 2 years’ experience working on .NET core and knowledge in LINQ • Strong experience in Database Design, RDBMS and SQL • Having Experience in Windows application Development should be additional advantages • Expert in MS SQL relational database design, normalization, usage SPs, Triggers and Views • Configure MS SQL Server and deploy DataBase • Well versed in JavaScript and jQuery • Demonstrated experience in the support of Microsoft SQL Server 2008 and 2012 • Prior experience Windows & Web Based Applications

Wordpress:

Should have hands-on experience in WordPress & HOOKS concepts.

Extensive knowledge and experience of building WordPress CMS websites using the best practice & de-facto standard plugins.

- Knowledge of Customization of themes & plugins

- Experience working with WordPress at a PHP code level.

- Knowledge of existing inbuilt WordPress functions.

- Theme Template integration.

- Good understanding of cross-platform and cross-browser issues.

- Experience in developing E-Commerce websites

Shopify:

Should have hands-on experience in Shopify API & APP concepts.

Extensive knowledge and experience of building custom stores.

- Knowledge of Customization of themes & apps

- Experience working with Shopify API's

- Knowledge of existing inbuilt Shopify system.

- Theme Template integration.

- Good understanding of cross-platform and cross-browser issues

We are inviting a Fullstack Engineer to join our dynamic product team at BrandLabs. If you’re passionate about building end-to-end web applications and enjoy working across the stack, we’d love to connect!

Key Responsibilities:

• Develop, deploy, and maintain web applications using NextJS, Typescript, NodeJS, NestJS, and ExpressJS.
• Collaborate with the product, design, and backend teams to deliver seamless user experiences.
• Write clean, maintainable, and scalable code following industry best practices.
• Participate in technical discussions, code reviews, and architectural planning.
• Integrate third-party services, APIs, and tools where required.
• Ensure application performance, security, and responsiveness.

Required Skills:

• 1-2 years of hands-on experience in fullstack development.
• Strong proficiency in NextJS, Typescript, NodeJS, NestJS, and ExpressJS.
• Good understanding of RESTful APIs and microservice architecture.
• Ability to troubleshoot, debug, and optimize applications for performance.

Good to Have:

• Experience building n8n workflows for automation.
• Exposure to AI/ML-based projects or AI service integrations.
• Familiarity with DevOps, CI/CD pipelines, and cloud platforms.

Additional Information:

• Location: We prefer candidates based in or around Thane, Mumbai for better collaboration.

Project Links: Please share your GitHub, portfolio, or links to live projects you’ve contributed to.

CASEY GALAXY INDIA PVT LTD. – A premier organization of Eastern India is involved in various segment of consumer interest. We are hiring experienced and versatile candidates for the position of Business Development Manager to execute marketing strategy, policy and ethics in the market.

RESPONSIBILITIES: As a Business Development Manager working under the FMCG segment, an ideal candidate must perform the following responsibilities:

 Approaching potential leads and close them within a stipulated time frame.

 Create exclusive distributors, exclusive Super Stockists and business associates for the company towards business growth.

 Look after the entire business growth of the exclusive distributor, super stockiest and business associate.

REQUIREMENTS:

 Bachelor’s degree in business, marketing or related field.

 Experience in sales, marketing or related field.

JOB DESCRIPTION

It is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, thisapp has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital. They are currently powering over 3.7 M ecommerce stores built by indian small businesses

and growing at a crazy rate.

We are looking for a full-stack developer to join our team who will be part of our new innovations team.

Responsibilities:

• Rapidly developing new user-facing features & product prototypes using React.js & Django.

• Will be responsible for new product prototypes, quick feature ideations & rapid response for critical issues

• Work on the their frontend store - Built with react & nextjs.
• Work on their backend - Built with Python Django & DRF
• Collaborate with existing team on our Android apps

Requirements:

• Familiarity with React & Next Js for frontend.
• Proficiency in backend development with Python Django & DRF
• Familiarity with Postgres, Elasticsearch & Mongo.
• Familiarity with Android app development with Native JAVA
• Familiarity with REST APIs architecture & working with third party APIs.

1. Experience: 0-10 years