SEO

About Autonomize AI

Autonomize AI is on a mission to help organizations make sense of the world's data. We help organizations harness the full potential of data to unlock business outcomes. Unstructured dark data contains nuggets of information that when paired with human context will unlock some of the most impactful insights for most organizations, and it’s our goal to make that process effortless and accessible.

We are an ambitious team committed to human-machine collaboration. Our founders are serial entrepreneurs passionate about data and AI and have started and scaled several companies to successful exits. We are a global, remote company with expertise in building amazing data products, captivating human experiences, disrupting industries, being ridiculously funny, and of course scaling AI

The Opportunity

As a Senior Machine Learning Engineer at Autonomize, you will lead the development and deployment of machine learning solutions with an emphasis on large language models (LLMs), vision models, and classic NLP (Natural Language Processing) models. The ideal candidate will have a proven track record in these areas, particularly within healthcare contexts, and will play a significant role in advancing our AI-driven healthcare optimized AI Copilots and Agents..

What You’ll Do

1. Help fine-tune or prompt engineer large language models (LLMs) for various healthcare applications across various customer engagements.
2. Develop and refine our approach to handling vision based data using state-of-the-art VLM based models capable of processing and analyzing medical documents, healthcare forms in various formats and other visual data accurately.
3. Create and enhance classic NLP models to understand and generate human language in healthcare settings, supporting clinical documentation, and patient interaction.
4. Collaborate with multi-disciplinary teams including data scientists,ml engineers, healthcare clients, and product managers to deliver robust solutions.
5. Ensure models are efficiently deployed and integrated into healthcare systems, maintaining high performance and scalability.
6. Mentor and provide guidance to junior engineers and data scientists, fostering a culture of continuous learning and innovation.
7. Conduct rigorous testing, validation, and tuning of models to ensure accuracy, reliability, and compliance with healthcare standards.
8. Deep understanding of various training techniques including distributed training on GPUs and TPUs.
9. Stay informed on the latest research, tools, and technologies in machine learning, particularly those applicable to language and vision processing in healthcare.
10. Document methodologies, model architectures, and project outcomes effectively for both technical and non-technical audiences.

You’re a Fit If You Have

1. Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field.
2. 5-7 years of experience in machine learning engineering, with a significant track record in the developing production grade models and model pipelines in a regulated industry such as healthcare.
3. Hands-on expertise in working with large language models (e.g., GPT, BERT), computer vision models, and classic NLP technologies.
4. Proficient in programming languages such as Python, with extensive experience in ML libraries/frameworks like TensorFlow, PyTorch, OpenCV, etc.
5. Strong understanding of deep learning techniques, model fine-tuning, hyper parameter optimization, and model optimization 
6. Proven experience in deploying and managing ML models in production environments.
7. Excellent analytical skills, with a problem-solving mindset and the ability to think strategically.
8. Strong communication skills for articulating complex concepts to diverse audiences.
9. Working knowledge or experience in MLOps and LLMOps using tools like mlflow, kubeflow
10. Working knowledge of basic software engineering principles and best practices
11. Demonstrated working knowledge and experience on classic ML techniques and frameworks.
12. Nice to have : Knowledge of Cloud vendor based ML Platforms such as Azure ML, Sagemaker

Bonus Points:

1. Owner mentality - For you, the buck stops at you, You own it, you will learn it, and you will get it done
2. You are naturally curious. Always experimenting than hypothesising - You like to push boundaries, you figure things out and experiment your way through any problem
3. You are passionate, unafraid & loyal to the team & mission
4. You love to learn & win together
5. You communicate well through voice, writing, chat or video, and work well with a remote/global team
6. Large/Complex organization experience in deploying NLP/ML in production 
7. Experience in efficiently scaling ML model training and inferencing 
8. Experience with Big Data technologies using Kafka, Spark, Hadoop, Snowflake

What we offer:

• Influence & Impact: Lead and shape the future of healthcare AI implementations
• Outsized Opportunity: Join at the ground floor of a rapidly scaling, VC-backed startup
• Ownership, Autonomy & Mastery: Full-stack ownership of customer programs, with freedom to innovate
• Learning & Growth: Constant exposure to founders, customers, and new technologies—plus a professional development budget

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or other legally protected statuses.

Roles and Responsibilities

• Utilize your professional software development experience to write clean, maintainable, and efficient code in Ruby on Rails
• Ensure the code you write is defect-free and meets our product requirements
• Demonstrate strong debugging skills to identify and resolve issues promptly
• Collaborate with cross-functional teams to design, develop, and implement new features and enhancements
• Contribute to the planning and execution of CI/CD pipelines using tools like GitHub Actions
• Operate with minimal technical guidance, demonstrating your ability to take ownership of projects and deliver results

Requirement

• 10+ years of professional software development experience with Ruby on Rails
• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience)
• Deep understanding of software development best practices, design patterns and architecture of any Rails application Familiarity with CI/CD pipelines, Git, and GitHub
• Exceptional problem-solving and debugging skills
• Ability to work effectively in a collaborative team environment
• Strong communication skills
• Self-motivated and able to work independently with minimal supervision
• Immediate joiners are preferred

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Company Overview

Engagedly Inc. is a fast-paced global software product organization. We make a difference to our clients by ensuring their workforce is meaningfully engaged. This niche space is attracting attention from candidates who love challenges and want to learn new things every day.

The Opportunity

‘Your success is our success! We’re looking for passionate, energetic and enthusiastic individuals who dream to be key drivers of success by directly impacting the organization’s sales & revenue growth. As an Associate - Business Development, you will operate to generate leads and interact closely with clients in the North American geography.

The Responsibilities - What will I be doing?

● Learn & understand our products, their purpose and our clients.

● Envisage plans and creatively chalk methodologies to reach out to prospective clients.

● Research prospective companies/leads, nurture and engage with them to build a potential sales

pipeline.

● Engage with the prospects via multiple outbound channels such as cold emails, cold calls,

LinkedIn and leveraging other social media channels.

● Build on qualified opportunities

The Requirements - What Skills do I Need?

● 0-1 year of proven experience in B2B sales, preferably at an Internet StartUp or SaaS Industry.

Freshers too can apply. As a fresher, you will be provided on-the-job training.

● Ability to challenge and chase goals and yet have fun at work.

● Entrepreneurial drive—you thrive being part of a small team, rapidly iterating on your approach

to unlocking opportunities,and getting your hands dirty to sell.

● Demonstration of intellect, drive, executive presence, sales acumen with an urge to succeed.

● A positive and energetic phone presence that inspires prospects to take the next step.

● Savvy with LinkedIn Sales Navigator and CRM tools.

● Experience working in a SaaS (Software as a Service) company would be an added advantage.

Why should I join Engagedly?

● You specialize in the domain that's fast-picking pace and becoming a need for many organizations

today.

● Work independently with your chosen methods to drive results

● Phenomenal learning experience with guaranteed self-development & growth.

● No dearth to growing within the business development track. Hence, you shape your career!

● A competitive compensation along with plentiful target-based incentives.

● Great people culture, work environment and freedom of space to set forth your fullest potential.

Shift Timings - 5.30 pm- 2.30 am IST

If this role sounds exciting, challenging and interesting, then we look forward to hearing from you.

All the best!

Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.

Desired Profile:

• Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
• Experience with development and implementation of ServiceNow ITSM modules
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Experience with extending the ServiceNow schema to custom applications
• Understands technical and functional design requirements related to ServiceNow Create and manage scripts and workflow
• Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. Fundamental understanding of ITSM, ITIL or CMDB  
• Experience presenting and conducting demo reviews with client stakeholder
• Experience with ServiceNow's ServiceWatch and/or Discovery tools
• Custom UI Changes with usage of Web Technologies such as DOM, HTML changes
• Advanced experience with ServiceNow implementations
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly

Personality fit 

Looking to hire a Backend developer, who wakes up every day with the zeal of learning something new - a mind that is always curious. Not only this, he should be proud to have a good experience on algorithms and understand his technology at the atomic level.

Preliminary requirements for the role

1. Should understand the architecture of Node Js language, and must have had at least 1 year of solid experience in writing robust code in this language.
2. Should be well versed with basic algorithms on ( array, Linked list, stack, queue)- Yes, we do ask questions associated with time and space complexity for the above-mentioned algorithms
3. Thorough understanding of MySQL, in that, creating all types of joins ( inner, outer, left, and right) on multiple tables, views, and triggers are a piece of cake for you.
4. Further, you should have a decent understanding of database designs so that you can make quick decisions about normalization, inclusion/exclusion of foreign keys, etc
5. Should have a decent understanding of code repository tool such as GitHub
6. Should be well versed with the basics of AWS ( understanding of cloud architecture would be a plus)
7. Should be aware of the commonly used encryption techniques such as JWT, API encryption, Token management, etc
8. Exposure to working in E-commerce related applications as well as in a startup environment would be an add on. 

PriceLabs (https://www.chicagobusiness.com/innovators/what-if-you-could-adjust-prices-meet-demand" target="_blank">chicagobusiness.com/innovators/what-if-you-could-adjust-prices-meet-demand) is a cloud based software for vacation and short term rentals to help them dynamically manage prices just the way large hotels and airlines do! Our mission is to help small businesses in the travel and tourism industry by giving them access to advanced analytical systems that are often restricted to large companies. 

We're looking for someone with strong analytical capabilities who wants to understand how our current architecture and algorithms work, and help us design and develop long lasting solutions to address those. Depending on the needs of the day, the role will come with a good mix of team-work, following our best practices, introducing us to industry best practices, independent thinking, and ownership of your work.

Responsibilities:

• Design, develop and enhance our pricing algorithms to enable new capabilities.
• Process, analyze, model, and visualize findings from our market level supply and demand data.
• Build and enhance internal and customer facing dashboards to better track metrics and trends that help customers use PriceLabs in a better way.
• Take ownership of product ideas and design discussions.
• Occasional travel to conferences to interact with prospective users and partners, and learn where the industry is headed.

Requirements:

• Bachelors, Masters or Ph. D. in Operations Research, Industrial Engineering, Statistics, Computer Science or other quantitative/engineering fields.
• Strong understanding of analysis of algorithms, data structures and statistics.
• Solid programming experience. Including being able to quickly prototype an idea and test it out.
• Strong communication skills, including the ability and willingness to explain complicated algorithms and concepts in simple terms.
• Experience with relational databases and strong knowledge of SQL.
• Experience building data heavy analytical models in the travel industry.
• Experience in the vacation rental industry.
• Experience developing dynamic pricing models.
• Prior experience working at a fast paced environment.
• Willingness to wear many hats.

• Involved in end to end recruitment cycle
• Have experience in recruitment in the IT sector
• Coordinating with hiring managers to understand requirements and appropriate skill sets to ensure we meet current and future resource demands
• Utilize appropriate sourcing channels effectively (Portals, advertising, networking, employee referral program)
• Monitor recruitment sourcing methods and make recommendations to improve applicant attraction
• Complete initial screening interview of potential candidates
• Suggest innovative solutions to sourcing challenges
• Suggest innovative solutions to sourcing challenges
• Should be able to close the position as soon as possible