Job Description
If you are creative and enthusiastic about arts, technology, and business, you are at the right place to learn and grow the business and branding elements.
Analyst/Consultant is a position where you will have an opportunity to learn and grow at a fast pace and challenging environment. You must possess outstanding written and oral communication skills and should be very enthusiastic in the arts.
Job Description/ Key Responsibilities:
- Understand product specifications and user psychology
- Play an UX advocate role for entire organization
- Facilitate the clients product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
- Find creative ways to solve UX problems (e.g. usability, findability)
- Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
- Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
- Identify design problems and devise elegant solutions
- Create user-centered designs by considering market analysis, customer feedback, technical constraints/opportunities and usability findings
- Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
- Meeting clients and running workshops to find best solutions for their products
- Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
- Facilitate the clients product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
- Find creative ways to solve UX problems (e.g. usability, findability)
- Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
- Identify design problems and devise elegant solutions
- Make strategic design and user-experience decisions related to core, and new, functions and features
- Work closely with the business team to develop user scenarios, storyboards, and high-level requirements
- Analyze user interface problems and create on-brand design solutions that meet measurable business goals and requirements
- Create user-centered designs by considering market analysis, customer feedback, technical constraints/opportunities and usability findings
- Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
- Communicate design ideas and prototypes to developers
- Keeping abreast of competitor products and industry trends
Key Requirements
- Knowledge of Photoshop, Illustrator, Adobe XD, Invision, Sketch, Power point etc.
- A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
- Ability to iterate designs and solutions efficiently and intelligently
- A clear understanding of the importance of user-centered design and design thinking
- Passionate about resolving user pain points through great design
- Proficient in design software
- Knowledge of HTML/CSS; JavaScript is a plus
- Outstanding written and oral communication skills
- Creative thinking and logical abilities
- Self-motivated and ability to work with minimal supervision
Shubham Vishwakarma
Full Stack Developer - Averlon
About Bids and Beyond
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- Assist in lead generation through LinkedIn, email marketing, and online platforms
- Identify potential clients and understand their basic business requirements
- Communicate company IT services such as web development, mobile apps, and software solutions
- Maintain client data and follow-ups in CRM tools
- Schedule calls and meetings with prospects
- Coordinate with internal teams for requirement clarification
- Meet assigned activity and learning targets
- Maintain professionalism in all client interactions
Position- Customer Support Executive (Voice and Chat Process )
Blended Process
Experienced (1 year)/ Freshers can also apply
Location- Jaipur
Roles and responsibilities:
1-Could you be able to provide accurate information about products, services, pricing, and promotions?
2-Please help customers with order placement, tracking, cancellations, and returns.
3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
Requirements:
1-Experience required a minimum of 6 months and above.
2-Prefer a candidate who has chat and voice support experience.
3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.
What you will do:
- Deriving insights from data and using the same for product improvements and iterations
- Breaking down the overall product strategy and roadmap into specific components that you delegate or own yourself
- Evaluating market opportunities and utilizing research to position/ reposition our products to best and identifying new opportunities and refining requirements
- Owning the product roadmap and lead growth initiatives and drive them to successful outcomes — from building, launching, and optimizing critical user flows
What you need to have:
- Minimum 1 to 5 years of B2C product management experience
- Experience designing and building metrics for product engagement and customer satisfaction and adept in user research, data- driven experimentation, sprints and rapid iteration
NodeJS (Node.js)
MongoDB
Express
Amazon Web Services (AWS)Responsibilities
1. Collaborate with teammates to define, design, and shape new features.
2. Design and develop backend API microservices using Node.js.
3. Design and develop applications in an AWS and GCP environment.
4. Design and implement low-latency, high-availability, and performant applications.
5. Write reusable, testable, and efficient code.
6. Troubleshoot, debug, and upgrade the software.
Requirements
1. Solid experience in Node.js.
2. Good experience using frameworks such as Express.JS or Restify.
3. Willing to learn HapiJS.
4. Hands-on experience with JavaScript Development.
5. Able to work independently and carry out a task to achieve the design goal with minimal supervision.
6. Good programming skills and communications.
Java
Javascript
React.js
Angular (2+)
AngularJS (1.x)Zycus is looking for a Full Stack Developer to join it's Engineering team. Candidates with experience working on Spring, Hibernate, Microservices, Angular/react, JMS/Rabbit MQ/Kafka, AWS Cloud and are passionate about building a product are encouraged to apply. Zycus is a Global leader and a pioneer in cognitive procurement software. Our clients are among the fortune 500 companies. We build enterprise AI procurement software product using some of the latest technologies.
In this role, you will work in developing a product which is not only recognized by Gartner as one of the top Source To Pay procurement software but is also industry's only organically-built & integrated source-to-pay suite.
Role and Responsibilities:
The Engineering team is looking for collaborative, passionate, and adaptable Full Stack Developer.
- Strong coding experience of about 5-9 years.
- A team of experienced engineers with lots of interesting challenges to dive into.
- Modern technology stack: Cloud, Machine Learning, Artificial Intelligence, Microservices etc.
- Experience working on Spring, Spring Boot, Hibernate, Microservices, Angular/react, JMS/Rabbit MQ/Kafka, AWS Cloud.
- Should be able to build solution which is easily scalable, high speed/ real-time performance, configurable, deploy-able and secure in SaaS environment using any open source tech stack.
- Build features and modules from scratch & Maintain existing features and modules.
- Should be able to identify, track and mitigate risks to the product.
- Ability to work independently.
Requirements
- 5-9 years’ experience in Java, J2EE and associated technologies (Spring, Hibernate, Web Services, Micro Services, Spring boot)
- Technical Skills: Core Java, Advanced Java, J2EE, Exception handling, Collections, Oops, UML, Oracle, Jenkins, Maven & Linux
- Should be able to build solutions which is easily configurable, deploy able and secure in SaaS environment.
- Must have worked spring boot Extensively.
- Strong hands on development experience in Java, J2EE.
- Ability to lead and mentor a team of 2-3 developers.
- Should be able to identify, track and mitigate risks to the product
- Responsible for planning product iterations & releasing iterations on schedule.
What should you have:
- Product development experience in agile environment will be a big plus though not mandatory.
- Highly Tech Savvy and hands-on.
- Strong evidence of a solution/product created ground up.
Product Development:
- Has in-depth knowledge on technology and end to end development processes.
- Has the ability to recommend new processes/alternatives to meet Product Development requirements and rolling them out.
Leadership Abilities:
- Should be able to optimize & effectively manage resources and time of the team members.
- Should be able to identify, track and mitigate risks to the product
- Should not hesitate to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.
Benefits
Five Reasons Why You Should Join Zycus
1. Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
2. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
4. Get a Global Exposure: You get to work and deal with our global customers.
5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Click here to Apply :
https://apply.workable.com/zycus-1/j/23FE4C6A7E/">Full Stack Developer - Zycus (workable.com) - Pune.
https://apply.workable.com/zycus-1/j/2555E9E7DE/">Full Stack Developer - Zycus (workable.com) - Mumbai.
About Hop:
We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.
moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).
This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.
Website: https://moneyhop.co/">https://moneyhop.co/
About Individual
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction.
General Skills
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred
Day-to-Day requirements
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Resolve customer complaints via phone, email, mail or social media
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Assist with placement of orders, refunds, or exchanges
- Advise on company information
- Take payment information and other pertinent information such as addresses and phone numbers
- Place or cancel orders
- Suggest solutions when a product malfunctions
- Attempt to persuade customer to reconsider cancellation
- Inform customer of deals and promotions
- Sell products and services
- Utilize computer technology to handle high call volumes
- Work with customer service manager to ensure proper customer service is being delivered
- Close out or open call records
- Compile reports on overall customer satisfaction
- Handle changes in policies or renewals
NodeJS (Node.js)React.jsMongoDBJavascriptRole: Javascript Developer [Backend Developer + Frontend]
Opening for MERN Stack Developer to lead scalable Development with competencies in:
- Expert of NodeJS, Express & MongoDB, REST Apis
- Experience in Docker
- Exposure to React, Redis, will be preferred.
Industry: IT-Software / Software Services (SaaS)
Functional Area: Internet & Cloud Technologies
Role Category: Programming & Deployment
Role: Software Developer
Employment Type: Permanent Job, Full Time
Desired Experience: 2-4 years
Desired Qualifications: B.E. / B.Tech / M.Tech / MCA
Key-Skills:
Node.js | Express | REST Api | Javascript | Redux-Saga | MongoDB | Web security TLS/SSL | Web Sockets | Promises & Call-backs | Database & Data structures | Redis | Elasticseach | React.Js
Key Deliverables:
- New feature design and implementation, Bug fixing, testing and performance tuning.
- Work on the API and Engines.
- Code deployment on cloud & maintenance of the same.
- Take complete ownership of a product/feature from setup to deployment.
- Time-bound feature delivery & updating.
- Cost-saving using efficient & effective technologies
Role and Responsibilities:
- Work on back-end (+ frontend integration) development of core scripts using NodeJS / MongoDB /Express /Redux, and Redis.
- Manage Key-value based databases like Redis.
- Active participation in the development of a sophisticated platform as one of the leading developers.
- Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
- Respond promptly and professionally to bug reports.
- Knowledge of bluebird.js (Promises), Async, etc will be of advantage.
- Coding and programming using Object-Oriented Programming, Data Structure and Algorithms, architecture/ design and build RESTful API.
- Passionate about building products and features and build the product from scratch with thrust on Web security, TLS/SSL, web sockets, etc
- Knows one or more of Wireframes/ Prototyping/ Functional Documentation of business.
iOS App Development
Android Development
React NativeReact.js
Python-Backend framework integration with Python
Google Analytics
React.jsJavascript
HTML/CSS- At least 2+ years of product development experience with expertise in designing and implementing high-performance web applications
- You must be proficient in Problem Solving and Data structures since you got to find the best way of handling a huge set of data.
- Strong hands-on experience in developing web applications using JavaScript
- Strong experience and knowledge in single-page frameworks like ReactJS/Angular/VueJs/other frameworks and ability to design the architecture of single-page applications.
- Strong hands-on experience with JAVASCRIPT, OOPS Concepts, Single page applications, REACTJS, D3, NodeJS, etc
- Build tools such as grunt, gulp, web pack.
- Exceptional debugging skills and knowledge on browser developer tools
- Familiar with RESTful APIs to connect applications to back-end services
- Familiar with optimization techniques (both in file weight and perceived/actual processing speed), debugging techniques, dynamic content retrieval, state management e.g: (Redux), cross-browser support.
- Experience in optimizing the application for performance and scalability using CDN, caching, etc
- Deep experience developing modular, object-oriented JavaScript Strong command of the HTTP protocol and the latest web standards
- Knowledge on Node server, Socket connections and mechanisms to handle real-time async data would be a plus.
- Very Good understanding of Agile/Scrum methodologies
- Very strong full stack experience with familiarity in serving technologies such as HTTP, CDN, proxies and caching
- Working experience with distributed teams and leading them is a plus
- Strong hands-on on writing test cases and documenting UI component.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon