Project Manager - Tech

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands, including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

About the Role

This is not a conventional “execute-tasks” position — it’s a Founder’s Office role, operating at the intersection of technology, strategy, and execution.

You will work directly with the COO to drive cross-functional, high-impact initiatives that power growth, automation, and operational efficiency across teams. The ideal candidate will be a proactive problem-solver with a strong understanding of software projects, automation, and business processes.

This role offers a front-row seat to how strategic decisions are made and executed in a fast-scaling SaaS environment.

Key Responsibilities

• Collaborate directly with the COO to plan and execute key tech-led and strategic initiatives.
• Manage projects end-to-end — from ideation to delivery, ensuring alignment across teams.
• Work closely with developers, interns, and cross-functional teams to drive progress on automation and AI-based projects.
• Bridge communication between business requirements and technical execution.
• Contribute to process optimization through automation, data tracking, and workflow management.
• Handle hands-on tasks like API testing, Zoho workflow reviews, and performance monitoring.
• Streamline project execution by ensuring clear goals, accountability, and on-time delivery.

Required Skills & Qualifications

• 1–3 years of experience in project management, product operations, or founder’s office roles.
• Strong understanding of software development concepts, APIs, and automation workflows (coding not required, but must be able to “speak developer”).
• Excellent communication, stakeholder management, and analytical skills.
• Proficiency with data analysis, dashboards, or project tracking tools.
• A proactive and structured approach to problem-solving with strong execution ownership.

Good to Have (Optional)

• Exposure to the Zoho ecosystem or SaaS platforms.
• Prior experience in startup or tech-driven business environments.
• Background in engineering, management, or operations.

Key Performance Indicators (KPIs)

Successful delivery of cross-functional projects, timely execution of automation and strategic initiatives, and measurable improvements in process efficiency and operational outcomes.

Growth Path

Opportunity to progress into roles such as Strategy Manager, Program Manager, or Business Operations Lead, working closely with leadership to drive high-impact organizational initiatives.

Why Join Us

At MyOperator, you’ll be part of the team that turns ideas into execution. This role provides direct exposure to leadership decision-making, strategic planning, and real-time business problem-solving. You’ll collaborate across tech, HR, product, and operations teams, gaining hands-on experience in both business and technology.

This position offers mentorship from senior leaders, rapid learning, and the chance to make visible impact in a growing SaaS company.

Who Can Apply

• Graduates from Tech, Management, or Operations backgrounds (B.Tech, BCA, MCA, or MBA preferred).
• Candidates with prior startup, SaaS, or Founder’s Office experience are strongly encouraged to apply.
• Must be based in Noida or open to working full-time from the office.

Roles & Responsibilities: 

● Research, write, and optimize blogs, eBooks, whitepapers, reports, and other long-form content. 

● Collaborate with SEO & design to ensure content is both discoverable and visually engaging. 

● Develop monthly content calendars aligned with campaigns, ICP, and lead lifecycle. 

● Ghostwrite or support director-level content (LinkedIn posts, interview-style articles, etc.). 

● Contribute to newsletters, landing pages, and social copy as needed. 

● Maintain quality, originality, and consistency across all formats.  

Must have skills: 

● 3-5 years of experience in B2B content marketing or content strategy. 

● Strong storytelling and writing skills with a portfolio of long-form content and campaign-driven 

copywriting. 

● Understanding of SEO, content funnels, and ICP-based content planning.  

● Comfortable collaborating with designers and subject matter experts. 

● Self-starter with a proactive mindset and the ability to work in a fast-paced, high-growth environment. 

Good to have skills: 

● Experience in IT services or SaaS domain.

Required Skills:

• 3+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

• Should have excellent knowledge of Swift and Objective C
• Good working knowledge in Cocoa Touch
• Experience with performance and memory tuning with tools
• Experience with memory management & caching mechanisms specific to mobile devices
• Experience with third-party libraries and APIs
• Experience working with Core Data, Realm
• Understanding of the full mobile development life cycle
• Experience in publishing apps to the App Store.
• Code version tool – Git, Bitbucket
• Design Pattern - MVC and MVVM, MVP
• Must be able to provide individual or project oversight on rapid prototyping/POC 
• efforts and large scale enterprise wide roll out planning.
• Must be familiar with software development methodologies like Agile, Waterfall, Iterative etc.
• Must have strong analytical skills and should be able to define and build competency assets – estimators, tools, reusable assets, scripts, etc.
• Must have strong communication and customer interfacing skills with particular emphasis on Scope and Requirements Management

Responsibilities:

• Design and build beautiful UI using the Angular framework
• Work closely with the UX and visual design team to build a highly engaging UI that predicts and exceeds user expectations
• Work closely with product management team to understand user needs; participate in process definition and technology selection to ensure appropriate testing of UIs
• Develop the UI using HTML5, CSS, and JavaScript to create great product experiences
• Build RESTful APIs that interface with the Cohesity backend systems
• Develop and Debug end to end from UI to the backend

Requirements:

• 3+ years of engineering experience with a proven track record of building high performance consumer web applications or services.

• good exposure in front end ui frameworks like reactjs, angular.

• thorough knowledge of html, css and javascript.

• very good analytical and problem solving skills.

• Willingness to constantly learn and if you are looking for ways to improve yourself and the processes around you.

• experience working in an agile team environment and are a self-starter, conscientious member of the team.

• passion to code, but also you’re awesome at it!

• Attention to detail

• Analytical mind and problem-solving aptitude
• Experience working with a startup will be a plus.

• Work as part of a small team to build React Native Application for android and IOS
• Architect, build, and maintain excellent React Native applications with clean code.
• Implement pixel perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Integrate third-party API's.
• Write unit and integration tests
• Work as part of a small team, which will include other React Native developers, a project manager, QA professional, and a designer.