Senior UI Expert

Job Description

Position Title: Senior System Engineer

Position Type: Full Time

Department: RSG

Reports to: First Level Manager, Indian Development Centre

Company Background:

Cglia is a software development company building highly available, highly secure, cloud-based enterprise software products that helps speed the research process resulting in new drugs, new devices, and new treatments to improve the health and wellbeing of world population.

At Cglia, our work shows our dedication and passion for innovative quality software products that are intuitive and easy to use and exceeds every aspect of customer expectations.

Cglia, is the place that develops world-class professionals who would like to be innovative, creative, learn continuously, and build a solid foundation to build products that are special and delight the customer.

Job Description:

The Senior System Engineer will have expertise in managing both Linux and Windows environments, along with hands-on experience in containerization technologies such as Kubernetes and Docker. Proficiency in Ansible for automation and configuration management is essential. This role is critical in ensuring the seamless operation, deployment, and maintenance of our IT infrastructure.

The ideal candidate has to oversee and participate with the installation, monitoring, maintenance, support, optimization and documentation of all network hardware and software. This includes managing multiple projects, planning network technology roadmaps and configuring/optimizing network services both internally and those integrated with Internet-based services

Job Responsibilities:

· Manage, maintain, and monitor Linux and Windows servers to ensure high availability and performance.

· Perform system upgrades, patches, and performance tuning for both operating systems and DBA servers.

· Deploy, manage, and troubleshoot containerized applications using Kubernetes and Docker.

· Design and implement Kubernetes clusters to ensure scalability, security, and reliability.

· Develop and maintain Ansible playbooks for automation of repetitive tasks, configuration management,

and system provisioning.

· Implement security best practices for both Linux and Windows environments.

· Set up and manage backup and disaster recovery solutions for critical systems and data.

· Work closely with development teams to support CI/CD pipelines and troubleshoot application issues.

· Manage VM Ware in a high availability environment with Disaster Recovery

· Good experience in RAID & Firewall

· Maintaining and managing SQL database server support

· Experience with scripting languages Unix/Shell, Bash or PowerShell

· Assist Quality Assurance with testing program changes, new releases or user documentation and support

new product release activities that include testing customer flows

· Must have the ability to work a flexible schedule and is required to participate in on-call rotation, which

includes different shift timings, weekends, and holidays

· Work across multiple time zones with remote team members

· Perform other duties as deemed necessary to provide quality service to the clients

Experience and Skills Required:

· Minimum 4+ years of experience in Linux and Windows administration

· 3 years of experience in VM Ware in a high availability environment with Disaster Recovery

· Good experience in RAID & Firewall

· 2+ years of experience in SQL database server support

· Ability to quickly acquire an in-depth knowledge of multiple custom applications

· Experience in setting up IT policies based on best practices and monitoring them

· Experience in shell scripting and automating tasks

· Experience in hardware and software monitoring tools

· Experience in administration and best practices for Apache and Tomcat

· Experience in handling Cisco router and firewall configurations and management

· Working knowledge on SQL Server, Oracle and other RDBMS databases

· Must be proactive and possess strong interpersonal, communication and organization skills

· Must possess excellent written and verbal presentation skills

· Must be self-motivated

· Certification in Linux/Windows administration is preferable.

Academics:

· Bachelor's / Master's degree (or equivalent) in computer science or related field or equivalent experience.

About Us :

CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.

Our Values :

We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.

Equal Opportunity Statement :

CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.

Role : Lead AI/Senior Engineer-AI

Location : Noida, Delhi/NCR

Experience : 5- 12 years

Education : BTech / BE / MCA / MSc Computer Science

Must Haves :

Conversational AI & NLU :

- Advanced proficiency with Dialogflow CX

- Intent classification, entity extraction, conversation flow design

- Experience building structured dialogue flows with routing logic CCAI platform familiarity

Agentic AI & Multi-Step Reasoning :

- Production experience with Google ADK (or LangChain/LangGraph equivalent)

- Multi-step reasoning and tool orchestration capability

- Tool-use patterns and function calling implementation

RAG Systems & Knowledge Management :

- Hands-on Vertex AI RAG Engine experience (or equivalent)

- Semantic search, chunking strategies, retrieval optimization

- Document processing pipelines (PDF parsing, chunking)

LLM/GenAI & Prompt Engineering :

- Production experience with Gemini models

- Advanced prompt engineering for customer support

- Langfuse experience for prompt management

Google Cloud Platform & Vertex AI :

- Advanced Vertex AI proficiency (Generative AI APIs, Agent Engine)

- Cloud Functions and Cloud Run deployment experience

- BigQuery for conversation analytics

API Integration :

- Genesys Cloud CX integration experience

- REST API design and webhook implementation

- Enterprise authentication patterns (OAuth 2.0)

Good To Have :

Conversational AI & NLU :

- Multi-language support implementation (Spanish/English)

- Telephony integration (speech recognition, TTS, DTMF)

- Barge-in handling and voice optimization

Agentic AI :

- Agent state management and session persistence

- Advanced fallback strategies and error recovery

- Dynamic tool selection and evaluation

RAG Systems :

- Re-ranking and advanced retrieval quality metrics

- Query expansion and context-aware retrieval

- Corpus organization strategies

LLM/GenAI :

- Prompt versioning, A/B testing, iterative refinement

- Prompt injection mitigation strategies

- In-context learning, few-shot, chain-of-thought techniques

LLMOps & Observability :

- Vertex AI Evaluation Service experience

- Groundedness, relevance, coherence, safety metrics

- Trace-level debugging with Cloud Trace

- Centralized logging strategies

Google Cloud :

- Application Integration connectors

- VPC Service Controls and enterprise security

- Cloud Pub/Sub for event-driven systems

Enterprise Integration :

- Third-party AI agent orchestration (SAP Joule, ServiceNow AI, Agentforce)

- Salesforce, SAP, ServiceNow integration patterns

- Context passage strategies for escalations

Architecture & System Design :

- Configuration-driven systems (Meta-Agent patterns)

- Microservices and containerization

- Scalable, multi-tenant system design

- Disaster recovery and failover strategies

Product Quality & KPIs :

- Customer support metrics expertise (CSAT, SSR, escalation rate)

- A/B testing and experimentation frameworks

- User feedback loop implementation

Deliverables :

- Architecture Design : End-to-end platform architecture, data flow diagrams, Dialogflow CX vs. ADK routing decisions

- Conversational Flows : 15+ dialogue flows covering billing, networking, appointments, troubleshooting, and escalations

- ADK Agent Implementation : Complex reasoning agents for technical support, account analysis, and context preparation

- RAG Pipeline : Document processing, chunking configuration, corpus organization (product docs, support articles, policies, promotions)

- Prompt Management : System prompts, Langfuse setup, playbook governance, version control

- Quality Framework : Evaluation pipeline, metrics dashboards, automated assessment, continuous improvement recommendations

- Integration Layer : Genesys handoff, webhook integrations, Application Integration setup, session management

- Testing & Validation : Conversation flow tests, performance testing (latency, throughput, 1000 concurrent users), security validation

- Response time <2 seconds (p95), 99.9% uptime, 1000 concurrent conversations

- Data encryption (TLS 1.2+, AES-256 at rest), PII redaction, 1-year data retention

- Graceful degradation and fallback mechanisms

Strong Full Stack Engineer profiles

Mandatory (Experience 1) – Must have 1+ years of hands-on full stack engineering experience (avoid frontend-heavy only profiles, backend heavy will work)

Mandatory (Experience 2) – Must have strong backend engineering experience using Python, including designing and owning APIs, services, and data models in production environments

Mandatory (Experience 3) – Must have strong frontend development experience using React (or equivalent), including component architecture, state management, and building production-grade user interfaces

Mandatory (Experience 4) – Must have end-to-end ownership experience, building and shipping features across the full stack (UI + API + database) without clear handoff boundaries

Mandatory (Experience 5) – Must have strong web fundamentals, including understanding of browser rendering, performance optimization, and accessibility best practices

Mandatory (Experience 6) – Must be able to demonstrate solving complex problems on both frontend and backend, clearly articulating trade-offs, decisions, and outcomes

Mandatory (Experience 7) – Must have solid experience with databases (SQL/NoSQL), including schema design, query optimization, and handling performance bottlenecks

Mandatory (Company) - Top Product Companies, (preferred early-stage startups with Seed to Series C/D with fast-paced shipping culture)

Mandatory (Education) - Tier-1 institutes (IITs, BITS, IIITs), Can be skipped if from Top notch product companies

• The preparation of the companies QA manual control and supervision of all amendments and revisions
• Control and the distribution of all the companies quality documentation
• Monitor all quality related activities on the project
• Perform all internal and external audits on behalf of the companies management
• Verify contractor quality requirements are specified to vendors and contractor documentation submittals.
• Attend all pre-bid meetings and coordinate all project requirements with the project bidders.
• Attend client quality management meetings
• The preparation and control of project quality system management documentation prior to project commencement.
• Review quality inspection personnel qualifications and training requirements
• Monitor the disposition of all issued nonconformance reports.
• Monitor the progress and effectiveness of the project quality management system. Recommend and implement improvements when required.
• Coordinate all QA/QC activities with the site QC manager
• Coordinate all QA/QC activities with the site QA/QC procurement manager
• Coordinate all quality related correspondence with the customers representatives.
• Monitor statistical method reporting.
• Action and close all customer complaints
• Control all achieve documentation upon the completion of the project.

About Digit88 

Digit88 empowers digital transformation for innovative and high growth B2B and B2C SaaS companies as their trusted offshore software product engineering partner! 

We are a lean mid-stage software company, with a team of 75+ fantastic technologists, backed by executives with deep understanding of and extensive experience in consumer and enterprise product development across large corporations and startups. We build highly efficient and effective engineering teams that solve real and complex problems for our partners. 

With more than 50+ years of collective experience in areas ranging from B2B and B2C SaaS, web and mobile apps, e-commerce platforms and solutions, custom enterprise SaaS platforms and domains spread across Conversational AI, Chatbots, IoT, Health-tech, ESG/Energy Analytics, Data Engineering, the founding team thrives in a fast paced and challenging environment that allows us to showcase our best. 

The Vision: To be the most trusted technology partner to innovative software product companies world-wide

The Opportunity: 

As the Data Science Lead, you will own and drive the company's data initiatives, managing a team of data scientists, and ensuring the

As a Data Scientist II, you will be part of the Product Risk Operations team that owns the development of AI-powered technology that helps our clients make communities safer and more resilient. Our technology helps our customers in reducing carbon emissions, reducing infrastructure risk and avoiding fatalities, a fact that we pride ourselves in.

As a part of the Risk Operations team, you will be working on a wide range of activities related to end-to-end Machine Learning (ML) deployments, research and development of ML product features to support internal and external stakeholders.  This is a great role for someone who enjoys variety and is also looking to expand their skill set in a structured fashion.

What You’ll Do

• Become a subject matter expert on products, including understanding how AI can be used in the utilities industry to enable our clients desired outcomes.
• Work closely with cross-functional teams to identify opportunities, design experiments and deploy repeatable and scalable machine learning solutions that drive business impact.
• Lead design of experiments and hypothesis tests related to machine learning product features development. 
• Lead design, implementation, and deployment of machine learning models to support existing as well as new customers.
• Communicate findings and recommendations to both technical and non-technical stakeholders through clear visual presentations.
• Monitor and analyze machine learning model performance and data accuracy.
• Mentor junior staff members.
• Stay current with best practices in data science, machine learning and AI.

Who You Are

• 3-5 years of experience building and deploying machine learning models
• Master’s or PHD in statistics, mathematics, computer science or another quantitative field
• Strong problem solving skills with emphasis on product development.
• Well versed in programming languages such as R or Python with experience using libraries such as pandas, scikit-learn, tensor flow .
• Experience with SQL and relational databases for data extraction and manipulation.
• Experience using a variety of Machine Learning techniques for Predictive Modeling, Classification, Natural Language Processing (including Large Language Models), Content Recommendation Systems, Time Series Techniques 
• Passionate about being up-to-date with the latest developments in Machine Learning 
• Strong organizational, time management, and communication skills
• High degree of accountability
• Utility, Infrastructure or Energy related field experience is a plus

Benefits/Culture @ Digit88: 

• Comprehensive Insurance (Life, Health, Accident) 
• Flexible Work Model 
• Accelerated learning & non-linear growth 
• Flat organisation structure driven by ownership and accountability. 
• Opportunity to own and be a part of some of the most innovative and promising AI/SaaS product companies in North America and around the world. 
• Accomplished Global Peers - Working with some of the best engineers/professionals globally from the likes of Apple, Amazon, IBM Research, Adobe and other innovative product companies 
• Ability to make a global impact with your work, leading innovations in Conversational AI, Energy/Utilities, ESG, HealthTech, IoT, PLM and more. 

You will work with a founding team of serial entrepreneurs with multiple successful exits to their credit. The learning will be immense just as will the challenges. 

This is the right time to join us and partner in our growth!

We are looking for a person who has good knowledge of digital marketing, and who is well known in SEO, SMO, and Google Ad console.

Responsibilities:

• Doing market research on trending content and creating content on the same.

• Assisting the marketing team in daily admin tasks.

• Helping in planning and organizing marketing events.

• Working on growth of website through SEO and google analytics.

• Designing multiple social campaigns considering recent trends in market.

If you are a people-person who loves the rewarding challenge of building a brand and you are a passionate enthusiast sharing our vision and having good marketing skills can apply here.

Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation. 

Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need. 

Peacock Engineering’s Technical Services team is now looking for an experienced UI / Front End Developer who is proficient with React.js (16.8+) to join our international team of developers delivering innovative solutions to our major UK-based customers.

Your primary focus will be working on new user interface components which are modern, secure, performant, and easy to maintain - following well-known React.js workflows and recognised best practices.

You will coordinate with the rest of our multi-disciplined team working together on different layers of the solution architecture.  A commitment to collaborative problem solving, sophisticated design, and delivering a high-quality product is essential.

• Developing new user-facing features for our clients using React.js
• Translating functional requirements (User Stories/Tasks) and wireframes into high quality code with tests
• Working with architects, developers, and QA engineers to ensure that your work is testable, meets industry security standards and is written to deliver good performance/scalability.
• Perform application and solution development to meet project requirements.
• Develop and document detailed technical designs to meet business requirements.
• Manage multiple technical environments and support the development and testing processes.
• Identify areas of customization and optimization and provide solutions that meet the business requirements.

Experience working with the IBM Maximo software product within the following capacities:

• Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
• Thorough understanding of React.js and its core principles
• Minimum five (5) years of work experience in React application development.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Demonstrable expertise in software development in an Agile setting
• Ability to deliver well-tested code consistently in an Agile, CI/CD environment
• Experience with JavaScript Testing frameworks and principles (Jest preferable)
• Familiarity with newer specifications of ECMAScript
• Familiarity with RESTful APIs
• Knowledge of modern authentication/authorization mechanisms
• Familiarity with modern build pipelines and tools (Azure DevOps preferable)
• Experience with common front-end development tools such as Babel, Webpack/Parcel, NPM/Yarn, etc.
• Familiarity with Git
• Good time-management skills
• Great interpersonal and communication skills
• Good spoken & written English
•  

• To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
• To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
• To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
• IBM MobileFirst certification
• JAVA/ SQL Skills
•  

• Professional and committed, with a disciplined approach to work.
• Motivated and driven by finding and providing solutions to problems.
• Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
• Has respect for others and their views.
• Technology minded and focused, enthusiastic about technologies.
• Analytical, able to raise from the detail and see the bigger picture.
• Dedicated to continually updating and upgrading own knowledge.
• Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
• Values quality at the centre of all things in work.

Due to considerable amounts of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually.  Self-drive to communicate constantly using web collaboration and video conferencing is essential.

As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

10+ years of experience in SQL Server Administration

Should be hands on

Able to handle customer communication and expectation management

Proactively plan and implement the project/support activities

Focus on continuous improvements
Must have experience in managing team of SQL Server DBAs
should have good customer and client management skills
should have good communication skills

• Demonstrates strong proficiency across the Auto Industry value chain and related best practices. Possess expertise in one or more Functional areas Sales & Aftersales, Logistics, Dealer Management, etc.
• Conversant with more visual, more design-thinking based, and more agile lightweight approaches such as customer personas, customer journeys, service blueprints, story maps, etc
• Experience in agile methodology performing the role of product owner and have worked on at least 1 agile tool (eg. JIRA)
• Conversant with Spoken and Written German and English
• Global exposure to a multi-cultural organization structure                                           

Educational Qualifications:

• B.E./B. Tech/M. Tech. – Mechanical, Instrumentation, Industrial, Communication, Electronics, Comp. Science etc.
• PGDM/MBA – Supply Chain, Operations, Marketing, Finance, IT, etc.
• Any relevant certification will be an added advantage – Six Sigma, APICS, SCOR, PMP, etc.