Job Description: Customer Service Executive (Hindi Voice Process)
Company: Hippdocloud Technologies
Location: Visakhapatnam
Experience: 0-1 year
Qualification: Any Graduate
Job Overview:
As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.
You will handle customer inquiries, resolve complaints, and provide information about company products and services.
The role involves communicating with customers primarily through voice calls.
Responsibilities:
Handle incoming customer calls and provide assistance in a professional and courteous manner.
Address customer inquiries, complaints, and provide appropriate solutions.
Maintain accurate and detailed records of customer interactions and transactions.
Collaborate with team members and other departments to ensure customer satisfaction.
Stay updated on company products, services, and policies to provide accurate information to customers.
Follow communication scripts and guidelines to ensure consistent and effective customer interactions.
Identify and escalate priority issues to the appropriate department or supervisor.
Provide feedback and suggestions for process improvements to enhance customer experience.
Requirements:
Fluency in Hindi and Telugu languages is essential.
Excellent verbal and written communication skills in Hindi.
Strong customer service orientation and problem-solving skills.
Ability to handle customer inquiries and complaints with empathy and professionalism.
Basic computer skills and familiarity with CRM systems.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Prior experience in customer service or call center roles is preferred but not mandatory.
Shubham Vishwakarma
Full Stack Developer - Averlon
About HIPPO CLOUD TECHNOLOGIES
About
Company social profiles
Similar jobs
Accounts and Procurement Executive
Experience: Fresher - 6 Months
CTC: ₹9000 per month (50% stipend through Government NATS scheme and 50% from company)
Location: Mumbai (Bhayander)
Key Responsibilities:
- Maintain accurate financial records including ledgers, journals, and invoices.
- Process accounts payable and receivable while ensuring timely payments and collections.
- Reconcile bank statements and financial transactions.
- Perform daily expense entries in Tally and Excel.
- Prepare monthly, quarterly, and annual financial reports.
- Generate and process invoices using Tally software.
- Prepare quotations for clients.
- Manage vendor relationships and coordinate with suppliers.
- Handle purchase orders and procurement documentation.
- Identify, evaluate, and negotiate with vendors to obtain the best price and quality.
- Support budgeting activities and negotiate with clients and vendors when required.
Qualifications:
- Any Bachelor’s degree (B.Com / BBA / similar preferred).
- Basic knowledge of Tally and MS Excel.
- Experience in invoice generation and financial record management.
- Good written and verbal communication skills.
Java
React.jsBe hands-on with describing business rules as technical artifacts for analysts, business product managers, and any functional team that depends on this information
Proficiency with full stack development preferably React, Java, springboot, python. Perform unit tests, resolve bugs and be responsible for the delivery of the project to production
Be a thought leader in bringing the GenAI capabilities to Visa's product development
Be comfortable looking at system logs when needed and identifying bugs when they might appear during course of analysis
Discuss technical implementation details with architects and other technical teams
Collaborate with engineering teams to build robust, reliable, and scalable platforms
Synthesize requirements into a common set of platform and services capabilities
Candidates will be responsible for value proposition definition, communications across technical, business and product functions, cost/benefit analysis, and executive presentations
Partner with business operations and analytics team to build right monitoring capabilities and metrics which helps monitor the health of the platform and facilitates data driven decision making
Define product requirements which involve writing clear, thorough, and detailed user stories for complex features and product sets
Be the primary liaison between business units, business product managers, engineering, and other applicable groups to ensure flawless integration of new and existing feature sets
Highly execution focused by working in conjunction with various counterparts across functions
Ensure product vision and requirements are designed with long-term vision in mind and can be launched globally with minimal tweaks
Work closely with senior leadership providing status, action plan and recommendations
Position 1: Lead Generation Expert (Multi-Channel)
Location: Spacejam, Sector 82, Mohali
Salary: ₹30,000/month
Experience Required: 3+ years
Work Type: On Site
About the Role
We’re looking for a Lead Generation Expert who can bring qualified leads consistently—not limited to freelancing platforms. If you understand how to convert cold contacts into warm leads using a mix of platforms and outreach strategies, we want to talk.
Key Responsibilities
● Generate leads daily from platforms like Upwork, PeoplePerHour, Fiverr, etc.
● Run email campaigns and cold outreach via tools like Instantly, Apollo, or Lemlist.
● Use LinkedIn and Twitter actively to connect and nurture leads.
● Build lead databases from directories, web scraping, or AI tools.
● Track performance and ensure consistency in lead flow.
● Coordinate with the sales and marketing team for feedback loops.
Requirements
● Minimum 3 years of experience in lead generation across multiple channels.
● Proven track record of delivering high-quality, converting leads.
● Comfortable using automation tools and CRMs.
● Strong written English and communication skills.
Must be result-driven. We’re investing in you—we expect results.
● Role: Accounts Receivable Executive
● Location: Bengaluru
● Compensation: Negotiable based on candidate profile
● Date of Joining: ASAP
Job Description:
We are looking for a skilled Accounts Receivable to provide financial, administrative and
clerical services. Accounts receivable duties include ensuring accuracy and efficiency of
operations, processing and monitoring incoming payments, and securing revenue by verifying
and posting receipts.
📈 Key Responsibilities
● Maintaining the billing system
● Generating invoices and account statements
● Verify and accurately post all payments to the correct invoice/s
● Reconciliation of accounts receivable ledger
● Support the month end process
● Report on Aged Receivables plus other ad hoc reporting where applicable
● Maintaining accounts receivable files and records
● Maintain accounts receivable records to ensure aging is up to date, credits and
collections are applied, uncollectible amounts are accounted for, and miscellaneous
differences are cleared
● Monitor and collect accounts receivable by contacting the respective Client Account
Manager via email.
● Prepare analytical and ratio analysis in relation to A/R for management to gain a better
understanding of how collection efforts are progressing
● Producing monthly financial and management reports
● Investigating and resolving any irregularities or enquiries
● Assisting in general financial management and analysis
● Assist in streamlining and improving the accounts receivable process identifying areas
of performance improvement
📃Requirements
● Concise communication over email, phone, and in-person (English and Hindi is must)
● Proficient with Microsoft Excel, Tally
● Accuracy and attention to detail when managing accounting figures and financial
records
● Understanding of basic accounting principles, fair credit practices and collection
regulations
● Appropriate handling of sensitive information
● Ability to build and manage client relationships
● Ability to work autonomously, yet be part of a broader team
● Team player with the ability to communicate and coordinate with multiple parties
🤩 Benefits
● Becoming a part of the early core team
● Competitive salary
● Work with colleagues from strong backgrounds & hungry to succeed
● Opportunity to interact with and learn from high-pedigree investors & mentors -
○ VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
○ Select angel investors: Kunal Shah, Nithin Kamath, Amit Ranjan
Javascript
.NETTechnical Experience :
- Net development work experience
- Proficiency in NET Development with Asp.net and MVC.
- Strong object-oriented programming OOPS design skills, SOLID principles and proficiency in software design patterns
- Experience in database MS SQL Server.
- Experience with version control systems GitHub and Bitbucket
Professional Attributes :
1. Should have good communication Skills
2. Should be a good team player
3. Should be able to work independently and under pressure
4. Should have good logical and analytical thinking
AngularJS (1.x)
Angular (2+).NET
C#*Strong experience with angular or react
*More than 2+ yrs of experience in angular would be added advantage
*Strong understanding with .net,C# would be added plus
*Experience using HTML5/CSS and other web standards
*Familiarity with Linux and AWS-based environments would be added advantage
*Experience architecting, debugging and optimizing frontend applications to make them fast and reliable
*Excellent with debugging skills and experience in a TDD/ATDD environment
About CITTA
The Lexicon Group, under the leadership of Pankaj Sharma has journeyed from very humble beginnings and has seen an upward growth year after year. The Lexicon Group started from education but has now diversified to other sectors like FMCG, Ed-tech, Law Aggregator Platform, Media, Fitness etc. The latest addition to the kitty of The Lexicon Group has been a newspaper (Pune Mirror and Civic Mirror), which has been taken over from the Times of India Group. The motto for The Lexicon Group is mindfully chosen ‘Believe in Yourself’, probably the three strongest words listed together which have the potential of changing lives if you believe in them and that is what Lexicon group try to ensure.
CITTA (Lexicon Lifestyle Private Limited) is a premium-quality natural baby bath and skincare brand that is safe, tested and gentle. CITTA Products are Free of Toxins, Parabens, Sulphates, Silicones, Mineral Oil, and Allergens and are Dermatologically Tested. We are a cruelty-free brand. We are expanding our core team, which is determined to achieve results.
Job Description
- Write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more.
- Effective, consistent and reader-friendly writing style.
- Strong English writing skills and basic familiarity with the internet and search engines.
- Capable of writing an article on any subject, theme, blog or website.
- Ability to manage in a fast-paced and deadline-driven environment.
- Concise, clear and confident communication.
- Highly organized and self-motivated to establish and achieve goals.
- Create content that motivates, inspires, educates, informs, sells, and simply, provides information, across a wide variety of digital platforms.
- Work closely with content marketing and digital marketing to produce content that generates results
- A content writer should clearly understand the objectives, and target audience, and assure the content is user-friendly and keyword/SEO Optimized.
- Writing content as needed, including blogs, articles, web pages, etc.
- The content should be informative and engaging and should enable visitors to get their information promptly and efficiently.
Content and Relationship Manager Requirement
- Bachelor’s Degree in Mass Communication, English and Related field
- 1-2 years experience in writing content
- Strong communication and interpersonal skills and ability to build and maintain relationships
- Highly articulate with experience in developing content based on consumer needs or data insights
- Excellent command of written and spoken English, as well as an ability to assess visual communication, to enable evaluation of motivating, accurate and effective communications.
- Innovative, self-reliant and determined approach to duties with an ability to work and think creatively
- Attentive to detail and organized
- Must be self-motivated and flexible.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Researching, outlining, writing, and editing new and existing content
- Working closely with various departments to understand Products Specifications, Architectures
- Creating Technical documentation for the product
- Writing easy-to-understand user interface text, online help and developer guides
- Preparing User manuals of the product and developer guides
- Revising all documents as new update or issues arise
- Analyzing existing and potential content, focusing on reuse and single-sourcing opportunities
What you need to have:
- B.Tech /B.E.; Any Graduation
- Strong experience in creating Technical documents like Product Specs, Project Charters, Application Notes, Architectural diagrams, Software API documents, Design documents, Survey forms, User guides, Patent applications and Management Presentations.
- Well experienced in planning, creating, and maintaining technical documentation.
- You must have the potential to grasp technology
- Preference will be given to candidates, with experience in Consumer-lifestyle companies, having good understanding of any of the product categories including Wearable (Band, Smartwatches), Hearables (TWS, Neckbank, Headphones), Alexa Speakers/ Voice Assistant, Soundbars, and any other consumer Electronics products
- Having experience working Multi-site, diversified team environment and good team player.
- Excellent English written and communication skills.
- IND AS & IFRS based ESOP Accounting & Disclosures for clients, quarterly as well as yearly.
- Perform Business valuation for clients from various industries using appropriate model.
- Fair valuation of Options using Black & Scholes Model & Binomial Model.
- Prepare report on valuations, accounting & disclosures.
- Tracking revenue and raising Invoice on completion of assignments
- Maintaining Dashboards and MIS of assignments for Management
- Co-ordinating with Technology team for Bug fixing, Customizations, new developments
- Co-ordinating with Operations team for procurement and understanding client’s MIS
NodeJS (Node.js)Javascript
Express
MongoDB3-6+ years backend server side micro services based applications development experience with
the following skill set:
1. Rest Services using NodeJS & Express Js
2. Micro services-based application development using Kubernetes, Dockers, WAF
3. Server Frameworks : XMPP Server or any messaging/chatting server frameworks, chat-bots,
Audio and Video calls server framework like Signal Server/BigBlueButton, Push Notification
services, Sync Gateway server like Couchbase sync gateways, Streaming Services using
Kafka/Spark
4. Languages : Java Script is mandatory. Preferred if you are also hands-on with Typescript,
Python, Java.
5. Database : Working experience in one of these document databases- Dynodb, Cosmos db,
MangoDB. Preferred if you also have working experience in any of these RDBMS - MySQL,
Postgress, SQL Server
6. Storage : Working experience in any one of these storage technologies - S3, Blob or any
cloud storages
7. DevOps : JIRA, Jenkins, ELK, CI/CD, Git, AWS or Azure cloud compute
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon