Job Description: Customer Service Executive (Hindi Voice Process)
Company: Hippdocloud Technologies
Location: Visakhapatnam
Experience: 0-1 year
Qualification: Any Graduate
Job Overview:
As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.
You will handle customer inquiries, resolve complaints, and provide information about company products and services.
The role involves communicating with customers primarily through voice calls.
Responsibilities:
Handle incoming customer calls and provide assistance in a professional and courteous manner.
Address customer inquiries, complaints, and provide appropriate solutions.
Maintain accurate and detailed records of customer interactions and transactions.
Collaborate with team members and other departments to ensure customer satisfaction.
Stay updated on company products, services, and policies to provide accurate information to customers.
Follow communication scripts and guidelines to ensure consistent and effective customer interactions.
Identify and escalate priority issues to the appropriate department or supervisor.
Provide feedback and suggestions for process improvements to enhance customer experience.
Requirements:
Fluency in Hindi and Telugu languages is essential.
Excellent verbal and written communication skills in Hindi.
Strong customer service orientation and problem-solving skills.
Ability to handle customer inquiries and complaints with empathy and professionalism.
Basic computer skills and familiarity with CRM systems.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Prior experience in customer service or call center roles is preferred but not mandatory.
Shubham Vishwakarma
Full Stack Developer - Averlon
About HIPPO CLOUD TECHNOLOGIES
About
Company social profiles
Similar jobs
- Strong Lead / Manager - Product Design (UI/UX) Profile
- Mandatory (Experience 1): Must have 5+ years of experience in UI/UX design
- Mandatory (Experience 2): Must have hands-on experience across the full product design lifecycle — from rapid prototyping through final hand-off — for both web and mobile applications
- Mandatory (Experience 3): Must have 1+ year of experience in team leading with managing and overseeing design for high-impact consumer products
- Mandatory (Skill 1): Must have exceptional UI skills combined with deep mastery of UX, with demonstrated ability to deliver world-class visual and interaction design across web and mobile platforms
- Mandatory (Skill 2): Must have proven expertise in building and evolving scalable design systems and UI patterns that ensure brand parity and consistency across platforms
- Mandatory (Skill 3): Must have proficiency in industry-standard tools — Figma, Principle, and Adobe Suite
- Mandatory (Stakeholder Management): Must be comfortable partnering directly with C-suite / executive leadership, Product, and Engineering leaders — with the ability to clearly articulate complex design challenges to non-design stakeholders and influence product direction through user-centric logic and data-driven insights
- Mandatory (Portfolio): Must have a comprehensive portfolio showcasing elite visual design, design system work, and evidence of leading teams and solving large-scale product problems for consumer products
- Mandatory (Education): Must hold a formal degree in Design (HCI, Interaction Design, Visual Communication, or equivalent) from a premier global institution / Tier-1 design college
- Mandatory (Company) - B2C product companies
Responsibilities:
• Accountable for driving and generating revenue for the business unit working on outbound sales inquiries on phone calls or chats.
• Attending business networking events to generate leads
• Create and maintain database for outreach via phone, email, LinkedIn and other networking platforms.
• Market research to develop warm leads
• Develop an outreach mechanism through SOPs to reach out to target customers for generating leads.
• Upsell additional services as required to prospects.
• Get an understanding of the services offered at Infidigit on a regular basis by attending interna trainings as and when required.
• Deliver the monthly target as assigned by the business
• Understands pipeline management, working on opportunities/leads through ZOHO or other CRM tools and be able to present a report on a weekly basis to the leadership team.
• Prepare monthly, quarterly and annual sales forecasts.
• Enable the end-to-end onboarding process for new clients, ensuring a smooth transition from prospect to client status.
• Adhere to SOPs for lead conversion and onboarding to ensure successful client onboarding.
• Preparing weekly and monthly reports.
• Maintaining client records.
Pythonob Description
We are looking for a Senior Perl Developer to join our team, who will help us working on solutions and implementing technologies that will improve user experience.
Responsibilities:
- Developing and maintaining large-scale Perl applications.
- Perform application modifications and enhancements based on business needs.
- Develop clean, high-quality and reusable codes based on programming standards.
- Coordinate with Project Manager to clearly understand business requirements and expectations.
- Stay abreast with latest trends in application development techniques and technologies.
- Suggest optimal application development solutions to meet or exceed business objectives.
- Develop best practices to ensure coding efficiency and quality.
- Analyze and resolve coding issues in a timely and accurate manner.
- Prepare and maintain coding documentations for reference purposes.
- Prioritize, plan and handle multiple tasks effectively.
- Ensure to complete the assigned development tasks within deadlines.
- Report project status to Manager on regular basis.
Qualifications
- 7+ years of experience in Perl development.
- Strong experience in Python.
- Experience of developing and maintaining shell scripts.
- Strong working knowledge in Perl and Unix based systems.
- Experience of developing database-driven web services/applications against SQL databases such as Oracle or MySQL.
- Good understanding of GIT and agile practices.
- BSc in IT related field.
- Detail focused, experience of reviewing technical documentation, diagrams and plans in order to help meet and/or define requirements.
- Able to communicate technical information verbally in a clear manner to both technical and non-technical stakeholders.
If Any one Intrested please DM Here
Along with updated Resume and Expected CTC and Notice period
Machine Learning (ML)PythonResponsibilities
-
Create data funnels to feed into models via web, structured and unstructured data
-
Maintain coding standards using SDLC, Git, AWS deployments etc
-
Keep abreast of developments in the field
-
Deploy models in production and monitor them
-
Documentations of processes and logic
-
Take ownership of the solution from code to deployment and performance
Responsibilities
- Conceptualizing a game character (2D) visuals based on requirements
- Creating images and concepts by hand or using design software
- Develop illustrations, logos and in-game assets using software or by hand
- Testing graphics across various media
- Developing concepts, graphics and layouts for product illustrations, company logos and websites
- Determining size and arrangement of copy and illustrative material, as well as font style on social media adverts
Requirements
- Proven graphic designing experience
- A strong portfolio of illustrations or other graphics
- Familiarity with design software and technologies (such as InDesign, Illustrator, Photoshop and Figma)
- A keen eye for aesthetics and details
- Excellent communication skills
- Ability to work methodically and meet deadlines
- Degree in Design, Fine Arts or related field is a plus
PHP
Laravel
JavascriptJoining: Immediate Joining
No of Vacancy: 1
Designation: PHP Laravel Full-stack Developer
Location- Pune, Maharashtra.
Requirements:
- 1-2 years of experience in related field preferred
- Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
- May contribute to the development of policies and procedures
- Works on complex projects of large scope
- Completes work independently receives general guidance on new projects
- Work reviewed for purpose of meeting objectives
- May act as a mentor to less experienced colleagues
Key Skills
- Extensive experience working in PHP.
- Experience with Laravel framework
- Should have a working knowledge of MySQL.
- Experience with Javascript, typescript.
- Must have knowledge of Java frameworks like ViewJS, AngularJS.
- Knowledge of JADE, Pug template.
- Strong debugging skills.
- Strong problem-solving skills.
- Ability to understand and make changes to existing code.
Customer Success Specialist
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for
developing customer relationships to promote customer retention and loyalty. Who will
value and nurture the client-business relationship and will connect the company product to
the customer to maximize satisfaction? Someone who would be Reviewing the existing
customer accounts and customer satisfaction. And will focus on growing additional sources
of revenue and product reach within accounts.
Key Responsibilities :
The individual role that you’ll play in our team:
● To support the post-sales customer lifecycle as it relates to customer adoption,
on-going support, program optimization, and expansion.
● Create better modes of operations to make customer service easier for both team
members and customers.
● Pay attention to customer’s details and complaint
● Provide customer training and education on company products.
● Provide technical support to the customer, with the help of the Technical team
● Establish a successful account management routine.
● Create, manage and track customer data using online tools
● Develop and implement a well-planned customer on-boarding
● Support customer renewals, proactively identifying and prioritizing resources and
strategic value and renewal timeframe.
● Closely monitor the assigned Accounts; providing insight to Customers.
● To be responsible for customer retention and the prevention of churn across our
Customer base
● Focus on customer relationship management by helping them to upgrade to better
plans and get more revenue for the business.
What we want to see in the potential Candidate
● Ability to work on customer relationship management applications
● Quick learner and versatile.
● Must possess strong communication skills in English,---both written and verbal
● Excellent skills for communicating and relating with both team members and
customers
● Good interpersonal skills to create a cordial relationship with team members
● Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
● Have good to handle disputes and emergencies
● Must have a strong understanding of our Customers’ business objectives
● Ability to identify and articulate how solution supports achievement of the
Customers’ strategic business goals
● An excellent problem solver with strong analytical skills
● The ability to manage your time and plan your day effectively
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including
smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps
and content. It supports the management of Android, iOS, macOS and Windows 10 devices
and ensures streamlined device management operations with InterOps. Fusion of Endpoints
at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS devices
from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon