Cutshort logo
HIPPO CLOUD TECHNOLOGIES logo
customer support executive
customer support executive
HIPPO CLOUD TECHNOLOGIES's logo

customer support executive

madhuri G's profile picture
Posted by madhuri G
0 - 2 yrs
₹1L - ₹2L / yr
Visakhapatnam
Skills
Tally
Accounting

Job Description: Customer Service Executive (Hindi Voice Process)

Company: Hippdocloud Technologies

Location: Visakhapatnam

Experience: 0-1 year

Qualification: Any Graduate

Job Overview:


As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.

You will handle customer inquiries, resolve complaints, and provide information about company products and services.

The role involves communicating with customers primarily through voice calls.

Responsibilities:


Handle incoming customer calls and provide assistance in a professional and courteous manner.

Address customer inquiries, complaints, and provide appropriate solutions.

Maintain accurate and detailed records of customer interactions and transactions.

Collaborate with team members and other departments to ensure customer satisfaction.

Stay updated on company products, services, and policies to provide accurate information to customers.

Follow communication scripts and guidelines to ensure consistent and effective customer interactions.

Identify and escalate priority issues to the appropriate department or supervisor.

Provide feedback and suggestions for process improvements to enhance customer experience.

Requirements:


Fluency in Hindi and Telugu languages is essential.

Excellent verbal and written communication skills in Hindi.

Strong customer service orientation and problem-solving skills.

Ability to handle customer inquiries and complaints with empathy and professionalism.

Basic computer skills and familiarity with CRM systems.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Prior experience in customer service or call center roles is preferred but not mandatory.






Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About HIPPO CLOUD TECHNOLOGIES

Founded :
2017
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

HippoCloud is a leading software training institute in Vizag, Visakhapatnam. We focus on quality teaching, learning, research, and discovery. Our goal is to create job opportunities and build rewarding careers for professionals in the IT industry. We p...
Read more

Company social profiles

twitterfacebook

Similar jobs

Manufacturing Company
Manufacturing Company
Agency job
via Kalibre global konnects by Bhumin Patel
Gandhinagar
4 - 6 yrs
₹2L - ₹3.6L / yr
Negotiation
Project costing
Purchasing management
Procurement & Buying
Mechanical engineering
  • Job Title :Purchase Engineer
  • Experience: 4yr to 6yr
  • Education: Degree in Mechanical / Electrical Engineering
  • Location: Rakanpur, Gandhinagar

Requiredskills 

  • Experience in Specifically machine shop items for machines (like VMC, CNC) and if possible foundry knowledge will be added advantage.
  • Experience in an engineering, procurement and operations.
  • Effective verbal and written communication skills.
  • Proficiency with personal computers and networking,specifically Microsoft Excel. Knowledge and direct experience in negotiating contracts and quotations with Contract Manufacturers and Suppliers.
  • Ability to identify cost reduction opportunities.
Read more
Best Roadways
at Best Roadways
1 recruiter
Suyashh Gupta
Posted by Suyashh Gupta
Mumbai
2 - 4 yrs
₹3L - ₹8L / yr
Sales
Marketing
Business Development
Inside Sales
Appointment scheduling
+1 more

Job Title: Sales Coordinator - B2B Service (Logistics Industry)

Job Summary:

We are seeking a dynamic and proactive Sales Coordinator to join our team in the logistics industry. The ideal candidate will play a pivotal role in supporting our sales team by coordinating sales-related activities, maintaining client relationships, and facilitating smooth communication between internal departments and external clients. This position requires excellent organizational skills, attention to detail, and a customer-centric approach.

Responsibilities:

  1. Support Sales Team: Assist the sales team in managing day-to-day activities, including preparing sales presentations, proposals, and contracts.
  2. Client Relationship Management: Build and maintain strong relationships with clients to understand their needs, address inquiries, and ensure high levels of customer satisfaction.
  3. Order Processing: Process sales orders accurately and efficiently, ensuring all relevant details are recorded and communicated to the appropriate departments for timely execution.
  4. Quotation Management: Prepare and send price quotations to clients based on their requirements, negotiating terms and pricing as necessary to secure deals.
  5. Sales Coordination: Coordinate sales-related activities such as client meetings, follow-ups, and product demonstrations, ensuring all stakeholders are well-informed and aligned.
  6. Data Management: Maintain updated records of sales activities, client interactions, and market trends using CRM software, providing regular reports and insights to the sales team and management.
  7. Cross-functional Collaboration: Collaborate closely with internal departments such as operations, logistics, and finance to ensure seamless execution of sales orders and resolve any issues or challenges promptly.
  8. Market Research: Stay informed about industry trends, competitor activities, and market dynamics to identify potential business opportunities and contribute to strategic decision-making.
  9. Administrative Support: Provide administrative assistance to the sales team, including scheduling meetings, managing calendars, and handling correspondence as needed.

Requirements:

  1. Bachelor's degree in Business Administration, Marketing, or related field.
  2. Proven experience as a Sales Coordinator, Sales Support Administrator, or similar role in the logistics industry, preferably in B2B service selling.
  3. Strong understanding of sales principles and customer relationship management.
  4. Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
  5. Proficiency in CRM software and MS Office suite (particularly Excel and PowerPoint).
  6. Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
  7. Proactive mindset with a problem-solving attitude and a willingness to take initiative.
  8. Ability to thrive in a fast-paced, deadline-driven environment while maintaining a positive attitude.
  9. Knowledge of logistics operations and supply chain management is a plus.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change to accommodate business needs and at the discretion of management.

Read more
NeuroTags
at NeuroTags
1 video
2 recruiters
Yogesh Miharia
Posted by Yogesh Miharia
Remote, Pune
2 - 6 yrs
₹4L - ₹12L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
Xcode
Company Introduction

Tez Minds is a technology focused company. The company focuses/work on the challenging technology and delivering the right solution to its clients.
Experienced team of Developers and Designers.
We have most of our developers from IITs and premium institutes in India.
The management team experience comprises of people who have worked in companies like Bank of America, Yahoo, Paypal, Verisign, Google, Amazon, Cognizant in Bay Area and in India.

Want to know more you can check out www.tezminds.com or write back to us.

We are looking for positive take-charge individuals to join our growing team as iOS Developers. Candidates must have exceptional communication skills, the ability to manage multiple tasks efficiently, excellent judgment, and the ability to be productive in a fast-paced, team oriented environment.

Extensive hands-on development experience using Objective-C/ Swift.
Strong knowledge in memory management and auto layout concepts
Part of the development team of at least 3 apps that are currently live in App Store
Strong in Object-oriented Software design, Design Patterns.
Experience developing rich UI using Auto Layout, Size Classes, Storyboard and UI animations
Strong logical, analytical and algorithm skills.
Unit-testing code for robustness, including edge cases, usability and general reliability
Experience in AVFoundation/CoreAudio Framework.
Experience in CoreLocation Framework.
Proficient in using local storage Sqlite, Core Data, Realm.

Knowledge of PHP will be prefered.

Here is the form which needs to be filled by you.

http://bit.ly/2pB4S3E

We are running a hiring drive this Saturday. So, please fill up the questionnaire asap so that our technology team can review it and call you back for the interview (if shortlisted) for a F2F interview.
Read more
Research and Development Engineering Services Firm
Research and Development Engineering Services Firm
Agency job
via Jobdost by Sathish Kumar
Hyderabad
6 - 10 yrs
₹15L - ₹24L / yr
skill iconPython
skill iconDjango
skill iconFlask
skill iconAmazon Web Services (AWS)
Google Cloud Platform (GCP)
+4 more
We are a tech venture which provides Product Engineering, QA Automation, Infrastructure, Data, and Market Research services.

Technical Proficiency : 
Must have

  • Strong development experience in Python in the environment of Unix/Linux/Ubuntu
  • Strong practical knowledge of Python and its libraries.
  • Current working experience with cloud deployment of AWS/Azure/GCP, Microservice architecture, and Docker in Python.
  • Good knowledge of CI/CD and DevOps practices
  • Good Experience of Python with Django/ Scrapy/ Flask frameworks.
  • Good Experience in Jupyter/ Docker/ Elastic Search, etc.
  • Solid understanding of software development principles and best practices.
  • Strong analytical thinking and problem-solving skills.
  • Proven ability to drive large-scale projects with a deep understanding of Agile SDLC, high collaboration, and leadership.

Good to have : 
  • Expected to have migration experience from one version to the other, as this project is about migration to the latest version.
  • Preferred if had an OpenEdx platform experience or any LMS platform. 
Read more
Renowned NGO
Renowned NGO
Agency job
via Merito by Sana Patel
Pune
8 - 12 yrs
₹14L - ₹18L / yr
Operations
Senior management
skill iconLeadership
Business operations
Business Development
+3 more
We are looking for an Expansion Head for one of the renowned NGOs in India.
 
Role - Expansion Head
Experience - 8 to 12 years
Job Location - Aundh, Pune, Maharashtra
 
About our Client :-

Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
 
Reporting structure: Will be reporting to the Chief Corporate Development Officer.
 
About the Role :-
 
The Expansion Head has the opportunity to expand and lead the transition of Lighthouses at the national space with the scope of scaling the operations across the 5-6 states and 20+ cities over the next 2 years. This includes conducting market assessments,building the new market
expansion strategy, recruiting and managing pilot team and operations and supervising implementation of lighthouses.
We are seeking a dynamic, hands-on and entrepreneurial person to expand the Lighthouses with the ultimate aim to serve 1 million youth by 2030 .This is an exciting opportunity to play an important role in a growing team, and to contribute to strategy and growth .
 
Roles and responsibilities:
 
● Develop a comprehensive road map for Expansion strategy of LCF with clear milestones and timelines
● Identifies and evaluates strategic areas and opportunities for Lighthouse expansions.
● Lead the project implementation phase of new Lighthouses for the following stages:
○ Government MoU signing
○ Donor Partnership pipeline building
○ Renovation and refurbishment work management with the Govt. departments
○ Lighthouse launch event management
● Monitor budgets and timelines
● Build a reporting structure to ensure key objectives, KPIs and impact are being measured and
shared in a clear and efficient way.
● Build and Manage a high performing team.
● Coordinate with the legal & Liasoning team from time to time to ensure the required MOU’s
and approvals are valid and available at the locations.
● Support with any other tasks as required by senior management.
 

Requirements -

What are we looking for:
 
● Education: MBA/Any Postgraduate
● Experience: 8-12 years of experience in Business development, Expansion and Operations.
Proven experience of implementing skill development programs at state level through rigorous planning and monitoring
● Excellent communication skills in English & Hindi, both written and spoken, with the ability to interact confidently with key stakeholders.
● Proactive decision-maker with a passion for project execution.
● The ability to handle pressure, meet deadlines and handle multiple projects at the same time
● Data management skills – Hands-on experience in project management and data driven program evaluation
● Ability to work independently with minimal supervision.
● Partnership management
● Open to travel across at national level.
● Prior experience of working with state and national governments.
● Proven track record of timely and accurate submission of monthly, quarterly and annual reports.
Read more
E Commerce vertical
E Commerce vertical
Agency job
via Merito by Gaurav Bhosle
Mumbai
5 - 9 yrs
₹20L - ₹30L / yr
Agile/Scrum
skill iconPHP
skill iconAndroid Development
Role:Role: Engineering Manager-E Commerce

About the company:
 
Our client in Indian retail conglomerate which is setting up tech driven brand co-creation platform that transforms powerful ideas into authentic, profitable and experience-led brands that will define the future of brands in fashion, beauty, food and home decor space.
 

About the role:
We are currently building an exciting multi-category, digital first, direct to consumer, commerce business for
couple of new brands in Food & Fashion category. The Engineering Team forms the backbone of our
ecommerce business. We build and iterate over our core platform that handles orders, payments, delivery
promises, order tracking & logistics integrations.
We are looking for an Engineering Manager to lead its development across web, mobile and in-store devices.
You will be responsible to work closely with business leaders to understand the developer needs and device
solutions through developer tools and services. The role incumbent will be managing a team of in-house &
outsourced developers and will be responsible for defining the technical roadmap, project delivery and
maintenance of systems developed in-house. The incumbent will also be driving technology innovation with
integrations and external partners to fully leverage the latest solutions and technologies for servicing the
organization needs. This role will report to the Director-Engineering.

Location: Mumbai based preferably. We can also consider Bangalore based candidates.

Responsibilities:
Your core responsibilities will include Technical Guidance, Execution, Delivery & Team Management. You will
be working in a fast-paced and agile work environment delivering quality solutions that have immediate
business impact.
 Ownership of engineering features and components from concept, design, development &
deployment
 Participate in the solution architecting, enterprise interface design and integration.
 Work with users to understand requirements, and design scalable and efficient technology solutions.
 Manage multiple projects across a wide breadth of technologies, coordinate dependencies, and
interactions with other internal teams and external partners.
 Communicate cross-functionally, collaborate with Business teams, Product managers, engineers and
QA to plan, own and deliver solutions on time.
 Ensure teams follow best practices regarding coding standards, code reviews, and testing. Responsible
for code quality, review & release strategy.
 Define and drive development team priorities and ensure delivery through in-house and vendor
development teams.
 Keep tab of latest technology trends and leverage it for improvements/changes in current setup to
increase efficiency, reduce maintenance cost and time to market.
 Publish regular reports of activities and highlight potential risks.
 Attract, hire, retain, motivate and mentor engineering team resources.
Required Qualification, Experience & skills:
 Bachelor's degree in Computer Science, Computer Engineering or related technical discipline
 6-8 years of overall developer experience with a focus on programming in PHP, and a working
knowledge of android and IOS app development
 Prior experience in managing a team of min 4-6 engineers
 Hands-on management with deep-dive into the details of software design, implementation and
debugging
 Experience of implementing Agile, Scrum & Iterative processes
 Experience taking a leading role in building complex software systems that have been successfully
delivered to customers
 Knowledge of professional software engineering practices & best practices for the full software
development life cycle, including coding standards, code reviews, source control management, build
processes, testing, and operations
 Experience in communicating with users, other technical teams, and senior management to collect
requirements, describe software product features, technical designs, and product strategy
 Experience mentoring junior software engineers to improve their skills, and make them more
effective, product software engineers
 Hands-on expertise in many disparate technologies, typically ranging from Web development, Mobile
app development, AWS, machine learning, large scale data platforms, service oriented architecture,
distributed systems design, android platform, front-end user interfaces, databases etc.

Regards
Team Merito
Read more
3 Minds Digital
at 3 Minds Digital
5 recruiters
Mubbashira Shaikh
Posted by Mubbashira Shaikh
Mumbai
3 - 5 yrs
₹6L - ₹7L / yr
skill iconReact Native
skill iconReact.js
skill iconHTML/CSS
skill iconJavascript
 

 

  1. Experience with React Js, React Native, JavaScript including DOM Manipulation and JavaScript object model.
  2. Thorough understanding of React Native and its core Principles.
  3. Hands-on experience on React Native Framework minimum 1 year.
  4. Thorough understanding of HTML5, CSS3, and attention to detail for UI.
  5. Familiarity with code versioning tools (Such as Git, SVN, or Mercurial)
  6. Thorough understanding of RESTful APIs and integration with React-Native
  7. Familiarity with modern front-end builds pipelines and tools.
  8. Experience with common front-end development tools such as Babel, Web pack, NPM, etc.
  9. Experience with Native Mobile app deployment on App store and google play store.
  10. Passionate about writing readable, maintainable, and well-tested code.

 

 

Duties and Responsibilities:

 

  1. Developing new features and user interfaces from wireframe models
  2. Ensuring the best performance and user experience of the application
  3. Fixing bugs and performance problems
  4. Writing clean, readable, and testable code
  5. Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions.
Read more
Pune, Bengaluru (Bangalore)
5 - 12 yrs
₹10L - ₹50L / yr
skill iconReact.js
skill iconRedux/Flux
Equity
RESTful APIs
skill iconJavascript
+4 more

What you will do

If you are looking to be part of the early-stage start-up team that is charting the course and solving a key pain point for the CXO, this opportunity is for you. The opportunity will provide you join a company where you can contribute to all aspects of the product definition, product building and solving some key challenges.

  • Architect solutions and execution through hands-on development, quality-assurance, and prototyping 
  • Collaborate with a UX/UI designers and other front-end and middle-tier engineers to design, prototype, and build user interface for complex cloud-based product 
  • Participate in complete development life cycle activities like design, coding, testing and production release 
  • Develop and maintain a scalable web and responsive applications 
  • Exhibit Devops mindset – Work on continuous integration, including provisioning, deployment, testing, and version control of the software 
  • Mentor new software developers and junior engineers

What you will bring

  • Passionate engineer with 5 – 8 years of hands-on experience of developing next-generation user interface with high quality and performance 
  • Strong desire to learn & evaluate new libraries/frameworks, and share knowledge with others 
  • Ability to work in a fast-paced and agile development environment 
  • Sound knowledge of front end standards and practices 
  • Translating designs and wireframes into high-quality code 
  • Knowledge of Redux, React.js and its core principles 
  • Familiarity with RESTful APIs 
  • Strong proficiency in JavaScript, AJAX, HTML5, CSS3, JSON, including DOM manipulation and the JavaScript object model 
  • Experience with popular JS frameworks and libraries (React, Angular, JQuery, Ember, Babel, Webpack etc.) 
  • Experience of building Single-page Web Apps 
  • Ability to understand business requirements and translate them into technical requirements 
  • Experience with test automation: TDD, unit/integration/functional testing 
  • Proficient with debugging and testing tools to troubleshoot and optimize the UI 
  • Solid understanding of object-oriented design and programming concepts, core JavaScript concepts like scope/closures, the event loop and asynchronous callbacks, promises

Good to have

  • Full-stack development experience 
  • Prior Startup Experience 
  • Prior experience in developing real-time web applications 
  • Experience with continuous deployment 
  • Proficiency with Git/Github 
  • Experience with GraphQL

Success Factors

  • Start-up mindset 
  • Good problem solving abilities 
  • ‘Can-do’ attitude 
  • Prior experience of working with globally distributed teams is an added advantage 
  • Work with minimal supervision 
  • Excellent communication skills and being able to work independently or in a full team

Why Join Us

Our team is looking for fast-moving engineers with an entrepreneurial mindset. As a software engineer, you will help grow the platform by identifying new features, products, and business opportunities. You will write and own scalable production-grade code across the platform in collaboration with the small, close-knit and dedicated global development team.

We keep cloud-native concepts close to our heart whenever we design any software component and you will have exciting opportunities to work on new software frameworks, modern tech stack and cloud-native applications using latest cloud technologies.

If you want to feel and see that your contributions matter, have a strong desire to work for an early-stage startup and if you love working in a dynamic, agile, continually improving environment and most importantly, work with good people, come talk to us. If you are excited about the opportunity to build a cool new Cyber Security SaaS product ground-up then lets talk!! 

Read more
Backflip Design Studio
at Backflip Design Studio
1 recruiter
Sona Harris
Posted by Sona Harris
Bengaluru (Bangalore)
2 - 3 yrs
₹4L - ₹6L / yr
Graphic Designing
Typography
Visual Designing

Backflip is a creative agency that offers design and creative solutions in the fields of branding & communication, print & packaging, stage & film production, etc. for corporates and start-ups. We are looking for a creative, energetic, enthusiastic young designer to join our team.

 

Duties & Responsibilities:

  • Designing creative visuals, both digital and print for specific briefs, working with the content team and adhering to brand guidelines and thinking creatively
  • Contribute to brainstorming and conceptualization with the content team
  • Run quality checks on creative assets.
  • Research industry and design trends

 

The ideal candidate must have:

  • Minimum 2 years’ experience in a graphic design related industry
  • A strong portfolio displaying a wide variety of print and digital work
  • Proficiency in Adobe Illustrator, Photoshop, CorelDraw & Microsoft Office
  • Proficiency and fluency in English, verbal and written
  • Flair for design, aesthetics and excellent eye for detail
  • Good understanding of typography and page layout
  • Good understanding of current design and industry trends worldwide
  • Should be able to produce results in a fast-paced environment, work with speed and meet deadlines
  • Ability to produce as an individual or as a part of team
  • Hands on knowledge on print production
  • Positive attitude and pleasant temperament
  • A curious mind always wanting to learn and explore more
Read more
IIFM Ltd
at IIFM Ltd
1 recruiter
Nira Sinha
Posted by Nira Sinha
NCR (Delhi | Gurgaon | Noida)
0 - 1 yrs
₹2L - ₹3L / yr
Business Development
Sales
Communication Skills
counseling
Negotiation
• Responsible for revenue generation of the assigned center by driving sales through outbound calls and one to one counseling for our International Education Division. • Responsible for conversions from data collected from seminars and events. • Responsible for marketing activities comprising of ATL, BTL & promotion campaigns and ensuring maximum ROI. • Responsible for proper counseling of students or parents as per the counseling guidelines. • Ensure conversion from telephonic leads and referrals • Contributes in centre-level customer service activities like maintaining inventory of study materials, resolving student queries etc. • Support in setting up counseling desks, events, fairs in school & colleges etc.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos