
Job Description: Customer Service Executive (Hindi Voice Process)
Company: Hippdocloud Technologies
Location: Visakhapatnam
Experience: 0-1 year
Qualification: Any Graduate
Job Overview:
As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.
You will handle customer inquiries, resolve complaints, and provide information about company products and services.
The role involves communicating with customers primarily through voice calls.
Responsibilities:
Handle incoming customer calls and provide assistance in a professional and courteous manner.
Address customer inquiries, complaints, and provide appropriate solutions.
Maintain accurate and detailed records of customer interactions and transactions.
Collaborate with team members and other departments to ensure customer satisfaction.
Stay updated on company products, services, and policies to provide accurate information to customers.
Follow communication scripts and guidelines to ensure consistent and effective customer interactions.
Identify and escalate priority issues to the appropriate department or supervisor.
Provide feedback and suggestions for process improvements to enhance customer experience.
Requirements:
Fluency in Hindi and Telugu languages is essential.
Excellent verbal and written communication skills in Hindi.
Strong customer service orientation and problem-solving skills.
Ability to handle customer inquiries and complaints with empathy and professionalism.
Basic computer skills and familiarity with CRM systems.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Prior experience in customer service or call center roles is preferred but not mandatory.

About HIPPO CLOUD TECHNOLOGIES
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Tez Minds is a technology focused company. The company focuses/work on the challenging technology and delivering the right solution to its clients.
Experienced team of Developers and Designers.
We have most of our developers from IITs and premium institutes in India.
The management team experience comprises of people who have worked in companies like Bank of America, Yahoo, Paypal, Verisign, Google, Amazon, Cognizant in Bay Area and in India.
Want to know more you can check out www.tezminds.com or write back to us.
We are looking for positive take-charge individuals to join our growing team as iOS Developers. Candidates must have exceptional communication skills, the ability to manage multiple tasks efficiently, excellent judgment, and the ability to be productive in a fast-paced, team oriented environment.
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Strong knowledge in memory management and auto layout concepts
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Strong in Object-oriented Software design, Design Patterns.
Experience developing rich UI using Auto Layout, Size Classes, Storyboard and UI animations
Strong logical, analytical and algorithm skills.
Unit-testing code for robustness, including edge cases, usability and general reliability
Experience in AVFoundation/CoreAudio Framework.
Experience in CoreLocation Framework.
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Here is the form which needs to be filled by you.
http://bit.ly/2pB4S3E
We are running a hiring drive this Saturday. So, please fill up the questionnaire asap so that our technology team can review it and call you back for the interview (if shortlisted) for a F2F interview.


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Requirements -


About the company:
About the role:
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Location: Mumbai based preferably. We can also consider Bangalore based candidates.
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Your core responsibilities will include Technical Guidance, Execution, Delivery & Team Management. You will
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Ownership of engineering features and components from concept, design, development &
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Work with users to understand requirements, and design scalable and efficient technology solutions.
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Define and drive development team priorities and ensure delivery through in-house and vendor
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distributed systems design, android platform, front-end user interfaces, databases etc.
Regards
Team Merito


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We keep cloud-native concepts close to our heart whenever we design any software component and you will have exciting opportunities to work on new software frameworks, modern tech stack and cloud-native applications using latest cloud technologies.
If you want to feel and see that your contributions matter, have a strong desire to work for an early-stage startup and if you love working in a dynamic, agile, continually improving environment and most importantly, work with good people, come talk to us. If you are excited about the opportunity to build a cool new Cyber Security SaaS product ground-up then lets talk!!
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