customer support executive

Job Title : Kafka Admin

Experience : 5+ Years

Location : Hyderabad / Bangalore / Pune

Work Mode : Hybrid (3 Days Work From Office)

Shift Timings :

• 07:00 AM – 04:00 PM IST
• 02:00 PM – 11:00 PM IST
• 10:30 PM – 07:30 AM IST

Notice Period : Immediate to 15 Days

Job Description :

We are seeking an experienced Kafka Administrator with 8+ years of hands-on experience.

The ideal candidate should have deep expertise in managing Kafka environments, particularly in Confluent Kafka and EEH Kafka, and should be capable of working independently on configuration, integration, and administration.

Key Responsibilities :

• Administer and manage Kafka clusters, brokers, topics, and security configurations
• Design and implement Kafka-based integrations
• Configure, monitor, and troubleshoot Kafka environments
• Collaborate with development and infrastructure teams to ensure high availability and performance
• Work on Confluent Cloud and EEH Kafka environments

Must-Have Skills :

• Kafka Administration
• EEH Kafka
• Confluent Kafka / Confluent Cloud
• Kafka Configuration and Integration
• Strong troubleshooting and monitoring skills

Wanna Make Travel Awesome? (And Score Some Equity While You're At It?)

We're Journey, a travel startup and our first product is travel eSIMs. Forget fumbling with SIM cards at airports – we're all about seamless connectivity, so travellers can focus on exploring, not stressing about data at such affordable rates. We believe we have built one of the best eSIM tech out there and product performance is superior. 

Now, India is calling, and we need YOU to lead the charge!

This ain't an average corporate gig. We're looking for an entrepreneur, hustler, a networker, a deal-maker extraordinaire to blow up our presence in India. You'll be the face of Journey eSIM in India.T his is a unique opportunity to play a pivotal role in shaping the future of our company in a dynamic and rapidly growing market. You will have the autonomy to build the business from the ground up, forge strategic partnerships, and establish our brand as a leader in the travel eSIM space.

Responsibilities:

Develop and execute a comprehensive business development strategy for India:

• Conduct thorough market research to identify key trends, opportunities, and challenges in the Indian travel industry.
• Define clear goals, objectives, and key performance indicators (KPIs) for business growth.
• Develop and implement tactical plans to achieve targets, including sales strategies, marketing initiatives, and partnership programs.

Identify and build strategic partnerships:

• Identify, target, and establish relationships with key players in the travel industry, including travel agents, online travel agencies (OTAs), tour operators, and travel technology providers.
• Negotiate and secure mutually beneficial partnership agreements that drive customer acquisition, revenue growth, and brand awareness.
• Develop and maintain strong relationships with partners to ensure long-term collaboration and success.

Explore new business opportunities:

• Continuously explore new avenues for growth and partnerships within the travel industry and related verticals.
• Identify potential opportunities to expand our product offerings or target new customer segments.
• Analyze and evaluate the feasibility of new business ventures and make recommendations to the leadership team.

Represent the company at industry events:

• Attend relevant industry conferences, trade shows, and networking events to promote our brand and generate leads.
• Build relationships with industry professionals and stay abreast of the latest trends and developments.

Manage and track business performance:

• Monitor key performance indicators (KPIs) to track progress towards goals and identify areas for improvement.
• Prepare regular reports on business performance, including sales figures, partnership activities, and market insights.
• Analyze data to identify trends, opportunities, and challenges, and make recommendations for adjustments to the business strategy.

Build and manage a high-performing team (future responsibility):

• As the business grows, you will be responsible for building and managing a team of business development professionals.
• Recruit, train, and mentor team members to ensure they have the skills and knowledge to succeed.
• Foster a culture of collaboration, innovation, and high performance.

Qualifications:

• Proven track record of success in business development or sales, preferably in the travel industry.
• Strong understanding of the Indian travel market and its key players.
• Exceptional communication, interpersonal, and relationship-building skills.
• Excellent negotiation and closing skills.
• Ability to work independently and take ownership of outcomes.
• Strong organisational and time management skills.
• Proficiency in English and Hindi (or other relevant regional languages).
• Bachelor's degree in business administration, marketing, or a related field.
• Tech-savvy and comfortable with digital tools and platforms.

Bonus Points:

Existing network of contacts in the Indian travel industry.

What You'll Do:

• First 15 Days: Immerse yourself in the Indian travel market, conduct extensive research, and map out key players and potential partners. Start building relationships with travel agents and OTAs.
• First 30 Days: Secure initial partnerships and pilot programs. Refine your business development strategy based on early learnings.
• First 45 Days: Achieve significant traction in customer acquisition and revenue generation. Begin exploring new business opportunities and expanding your network.

Benefits:

• Competitive salary
• Opportunity to earn equity in a high-growth startup.
• Be part of a dynamic and innovative team.
• Make a real impact on the company's success in India.
• Significant career growth potential as you will lead the India business.

Promobi is looking for an enthusiastic, innovative and experienced Pre Sales Engineer to join our product team. The selected candidate will be working closely with experienced Sales, Marketing and Product Management personnel and will be supported by a strong technical team in an ideal, fast paced, rapidly growing startup environment to grow professionally and go beyond expectations.

Requirements:

. 

• Work experience on any Mobility Apps/CRM/Software Solutions.
• IST time zone working hours
• Open to travel - National and International Both.
• Customer Facing along with the Sales Team in order to understand customer requirements. 
• Candidate to bridge the gap between the Sales and Development Team to expedite the Feature Request development process.
• Knowledge on Android/iOS/Windows Mobility OS platform is a must.
• Should be Open to Work for EU/UK Time as in need 
• Candidates from Product Testing background are ideal.

Responsibility:

• Deliver sales pitch related to product or OS Platform, 
• Product Demo
• Validating product presentation and proposal to prospective potential clients supporting sales guys. 
• Offering POC and Validating the same. 
• Follow up regularly with prospective existing clients to ensure they are happy. 
• Listen to the needs of the Existing and Prospective Customer market and share insights with product development and marketing teams.
• Supporting Product Installation for Live accounts.
• Technical Audit - Onsite and Online
• Solid understanding of networking principles (Firewall, Network Protocols, IP addresses, subnetting, etc)
• Prior experience working with mobile device management solutions and enterprise mobility, BYOD, SaaS is an asset

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)  

Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale. 

Promobi Technologies:   

ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management devices. Renowned organizations from startups to Fortune 500 trust MobiLock Pro for their Device Management.

LogiNext is looking for a technically savvy and passionate Junior DevOps Engineer to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust and scalable infrastructure.

Knowledge in building secure, high-performing and scalable infrastructure. Experience to automate and streamline the development operations and processes. You are a master in troubleshooting and resolving issues in non-production and production environments.

Responsibilities:

Scale and optimise a variety of SQL and NoSQL databases, web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Support several Linux servers running our SaaS platform stack on AWS, Azure, GCP Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations

Requirements:

Bachelor’s degree in Computer Science, Information Technology or a related field 0 to 1 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Knowledge in Linux/Unix Administration and Python/Shell Scripting Experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Knowledge in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills

We are looking for an experienced iOS Engineer who will continue to improve our mobile application including but not limited to performance, UI and UX. You’ll be responsible for building new and supporting existing product features.

The ideal candidate will have the ability to prioritize well, communicate clearly, have a consistent track record of delivery and have excellent software engineering skills. Creative engineering is balanced with high quality and a customer focus. Must be able to work across multiple facets of the project and juggle multiple product features at the same time. Strong analytic capability and the ability to create innovative solutions. We are looking for a highly motivated individual who is looking to grow their career in a fast-paced environment.

• Design and build applications for iOS platforms
• Ensure performance and quality of the application
• Collaborate with a cross-functional team to define and design the app
• Perform checks on the correct functionality of the app
• Integrate the application with backend tools such as cloud, APIs and push notifications
• Responsible to help maintain code quality, organization and automation
• Responsible for providing prototypes and proofs of concepts
• Use encryption tools to safeguard content
• Research, evaluate and adopt next-generation technologies 

• IT Certification, required
• Expert in Objective-C and Swift programming
• UI and UX experience
• Proficiency with 2D and 3D graphics frameworks
• Experience with iOS frameworks
• Adept with benchmarking and modification
• Familiar with Apple's design principles and interface guidelines
• Proficiency with offline storage, threading and performance tuning
• Knowledgeable of cloud message API and push notifications_
• Experience working in an agile environment that follows Scrum or other agile methodologies 
• Experience developing software for Enterprise clients is preferred 
• Excellent time management skills, with the ability to work under deadlines in a fast-paced environment
• Attention to detail and commitment to high-quality/error-free deliverables
• Great communication and problem-solving skills
• Detail-oriented and a critical thinker 
• A team player and leader but can work independently. 
• Experience with Github and tools like Bugsnag or Sentry is a plus 

About you

• Bachelor’s or Master’s in Computer Science or Computer Engineering  
• 4+ years of iOS development experience 
• Understanding of data structures and algorithms
• Demonstrated experience with multi-tier applications

Our Culture

We help companies manage their biggest asset, their people. We are disrupting the corporate wellness market to help companies large and small to support employee and workplace wellbeing. If you’re ready to join our growing team and have the opportunity to be a part of a company that is focused on Woliba (Work-Life-Balance) then we’d love to hear from you. 

Strong knowledge of PHP web frameworks such as Core PHP, CodeIgniter, Yii, Laravel.

- Strong knowledge of open source platforms like WordPress

- Strong Knowledge in Mysql Database. Analyze, Create, and Normalize databases independently.

- Understanding the fully synchronous behavior of PHP

- Understanding of MVC design patterns

- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

- Knowledge of object-oriented PHP programming

- Strong in Javascript, Ajax, Jquery.

- Knowledge of Apache Server and Linux.

- Knowledge of XML, HTML, HTML5, XHTML, CSS

- Should be able to handle the project independently.

- Can understand and work on running projects.

- Can be able to handle multiple projects simultaneously.

- Optimization and performance

Responsibilities and Duties

Working on the live project and client communication

Role:

• Design and Develop scalable high performance server applications
• Contribute towards scalable Design / Architecture for various modules / complete application
• Deliver high quality, robust, bug free code

Details

• Location – Pune
• Reporting to – CEO
• Team – To be built

This is what you will do

• Interface with the QA teams to ensure that the product meets desired quality standards
• Strong individual contributor who can develops excellent application without much supervision
• Excellent team player who can collaborate with other engineers to ship quality product in timely manner
• Assist Engineers in estimating effort, assigning tasks to engineers and tracking deliverables
• Research on new technologies, libraries and frameworks as per project needs
• Help maintain code quality, follow coding standards and guidelines
• Communicate on assignment progress / completion on a frequent basis

Educational Background:

• Engineering Graduate / Post Graduate Degree holder / MCA

Professional Experience:

• 4 – 7 Years of software development experience using Java/J2EE

Tech Skills

• Have very good hands on experience of Core Java, Spring, Hibernate and related JEE technologies
• Have good understanding of data structure and algorithms
• Good in programming fundamentals
• Basic understanding of HTML, CSS, JavaScript, Web technologies
• Basic understanding of RDBMS concepts, preferably using MySQL
• Good understanding of client-server architecture and multi-threading
• Knowledge of Web Services, XML and socket programming is plus
• Have very strong problem-solving skills

Other Skills

• Good listener
• Confident approach
• Strong problem-solving skill
• Highly proficient with MS Office
• Ability to structure processes and lay down the foundation for a department

Personality and attitude traits

• Passionate about work – We like people who like to work, and want their work to mean something
• Self-starter and motivator – We do not believe in monitoring or tracking team members
• Eager and quick to learn – If you are not excited to learn new things, then tech companies are not for you
• Individual contributor – We are a small team, and everyone has hands on contribution
• Start-up savvy