Job Description: Customer Service Executive (Hindi Voice Process)
Company: Hippdocloud Technologies
Location: Visakhapatnam
Experience: 0-1 year
Qualification: Any Graduate
Job Overview:
As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.
You will handle customer inquiries, resolve complaints, and provide information about company products and services.
The role involves communicating with customers primarily through voice calls.
Responsibilities:
Handle incoming customer calls and provide assistance in a professional and courteous manner.
Address customer inquiries, complaints, and provide appropriate solutions.
Maintain accurate and detailed records of customer interactions and transactions.
Collaborate with team members and other departments to ensure customer satisfaction.
Stay updated on company products, services, and policies to provide accurate information to customers.
Follow communication scripts and guidelines to ensure consistent and effective customer interactions.
Identify and escalate priority issues to the appropriate department or supervisor.
Provide feedback and suggestions for process improvements to enhance customer experience.
Requirements:
Fluency in Hindi and Telugu languages is essential.
Excellent verbal and written communication skills in Hindi.
Strong customer service orientation and problem-solving skills.
Ability to handle customer inquiries and complaints with empathy and professionalism.
Basic computer skills and familiarity with CRM systems.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Prior experience in customer service or call center roles is preferred but not mandatory.
Shubham Vishwakarma
Full Stack Developer - Averlon
About HIPPO CLOUD TECHNOLOGIES
About
Company social profiles
Similar jobs
React.js
Javascript
Redux/Flux
NodeJS (Node.js)On the frontend, we use React for the views, organize the data flow with Flux architecture, and
test our application with Jest.
As a member of the engineering team, you will be developing our client and consumer facing
frontend with a strong focus on response time, stability and cross platform compatibility. You will owe
all aspects of our frontend architecture.
Role & Responsibilities:
- Build awesome web experiences.
- Love to hustle and work in a fast pace environment
- Experience in js build tools like Bower, Npm, Grunt and Webpack
- Some experience in React js
- HTML, CSS3 and Responsive web design are compulsory
What you will get:
- Product ownership - take autonomy over core products & product features
- Be a part of early tech team
- Stock options
Requirements:
- Candidate must be from Any Engineering Graduate
- Candidate must have >8 Overall CGPA throughout the Academics
- Candidate must have Excellent Communication skills
- Candidate must be Hard working
- Candidate should be ready to work in Navi Mumbai, Mumbai (as of now we are doing WFH)
- Candidate must have Excellent understanding of Object-Oriented Programming
- Candidate must have an agile mind-set and the ability to adapt to changing priorities and requirements
- Candidate must be Good in analyzing and solving problems
Our stack:
- Micro service Architecture, Kubernetes, PostgreSQL, MongoDB, Redis, Ruby on Rails, ReactJs,
Nodejs, Jenkins, RabbitMQ, Flutter, Apache Kafka
- Our continuous releases are integrated with Jenkins, Bitbucket & Kubernetes. On the frontend, we use
React for the views, organize the data flow with Flux architecture, and test our application with RSpec.
- On the backend, we're a Rails shop (ROR) riding on AWS/GCP and Postgres RDS
Working Days: 5 (Saturday and all Sunday’s off).
Why GoComet?
About GoComet (www.gocomet.com)
GoComet - our Logistics Resource Management (LRM) SaaS platform leverages the combined power of data science and machine intelligence. It facilitates sharp reverse auctions bringing out the best possible end to end rates for shipments, saves time, optimises operations, and increases deal transparency and efficiencies for enterprises’ freight procurement processes.
Owing to our growing impact and potential, the Singapore Government (SGInnovate) is now backing us as an investor. Also, our global customers (including Fortune 500 Conglomerates) like Schaeffler, Glenmark, Sun Pharma, Polyplex, Indorama Ventures - trust, and recommend us.
Besides, we were also recently mentioned in the Gartner Visibility Guide.
Creative Director Job Description
We are looking for a talented and motivated creative director to lead our company's creative department. The successful candidate must possess excellent leadership qualities, with the ability to maximize the talents of their team.
As the creative director, you will work closely with the graphic design and marketing department to deliver engaging content that meets the expectations of our customers. You should be extremely creative, and dedicated, and possess excellent written and verbal communication skills.
About the Company
We're Prographer and experts at offering Creative Marketing Solutions and Agency Services to a broad range of clients in a wide variety of markets. We have a presence in more than 15 countries worldwide and more than 250 cities in India.
We have a long-standing working relationship with organizations like Housing.com, MagicBricks, Livspace, Treebo, FabHotels, Swiggy, Zomato, Marriott, Radisson Blu, Lemon Tree, Flipkart, Amazon, Amazon Foods, Zostel, SaffronStays, GoStops, PepsiCo, Unacademy, and many others and are supported by a vast network of more than 1000 photographers and videographers.
Location: HSR Layout, Bangalore
Website: http://www.prographer.com/
Responsibilities:
Working with the brand team to produce new ideas for company branding, promotional campaigns, and marketing communications.
Evaluating trends, assessing new data, and keeping up-to-date with the latest marketing techniques.
Assisting clients in resolving issues by responding to questions in a timely and professional manner.
Creating and implementing tailored marketing plans based on individual client requirements.
Directing brainstorming meetings and creative sessions.
Shaping brand standards and creating procedures to ensure all products are brand appropriate.
Supervising the department's daily workflow, assigning project workloads, and monitoring deadlines and budgets.
Developing exceptional and well-crafted copy that meets clients’ requirements.
Requirements:
Bachelor’s degree in art, graphic design, marketing, communications, journalism, and other relevant fields.
A minimum of 5 years of digital experience, particularly with, but not limited to web, social, and emerging technologies.
A solid understanding of design, copy, and web practices.
Brilliant interpersonal and communication skills.
Have in-depth knowledge of brand development and multichannel marketing models.
Must be a creative and strategic thinker.
NodeJS (Node.js)Javascript
MongoDB
Express- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
Node.js Developer Requirements:
- Bachelor's degree in computer science, information science, or similar.
- At least two years' experience as a Node.js developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
JavascriptReact.js
PythonEgregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.
Opportunity
Responsibilities:
- Implement responsive and performant UIs with a user-centered approach with frontend technologies including Angular 2, Javascript(ES 6), Typescript, SCSS, etc
- Build backend REST APIs on Python 3 based server frameworks for deployment and scaling of our product(s)
- Write meaningful test cases for frontend & backend platforms
- Integrate our products with 3rd party products/tools/services
- Develop Infrastructure for delivering services using a performance-driven approach, build databases, schedule automated jobs, etc
Ideal Background / Experience
- At least 24 months of diverse experience in web development for product or services-oriented environment with exposure to working production deployments
- Expertise in programming using Python/Javascript or similar scripting languages
- In-depth exposure to technologies used in web-based SaaS products, including REST APIs
- Sound understanding of Postgres and NoSQL databases such as MongoDB
Nice to have exposure to any of
- AWS
- Azure
- ELK
- Object Relational Models (SQLAlchemy, etc)
- Google APIs
- Microservices Architecture Pattern
- NodeJS / ExpressJS
Work from Home, office in Noida
Experience: 2yrs plus
- Ability to clearly articulate and demonstrate the value proposition.
- Provides technical support, configuration, and administration of Citrix environment
- Develops processes, procedures, and technical documentation for management of Citrix environment
- System and application health monitoring and reporting
- Consulting with application owners to install and tune their applications
- Provides technical support, configuration, and administration of Windows Server as required
- Assists with architectural design to improve reliability, performance, and efficiencies
- Responds to situations where standard procedures have failed in isolating or fixing problem.
- Provide support for a 24 x 7 operation, when required
- Establishes strong working relationships with key staff members in departments.
- Minimum 5+ years’ experience as a Wintel Engineer/Architect with an outstanding track record of progressively increasing responsibilities
- Strong ability to communicate effectively and multi-task with minimal supervision
- Current certifications with Cisco, Citrix & Microsoft required
- Strong understanding of TCP/IP and OSI model
- Experience in Citrix XenApp, XenDesktop and XenServer technologies.
- 5+ years of Network, Storage and Infrastructure (Data Center, etc.) experience.
- A strong understanding of leading manufactures routing and switching architecture; and experience with storage and virtualization products from leading manufactures.
.NET
C#Five or more years of experience with technical product configuration, design, and/or integration using the following tech stack:
In-depth knowledge of .Net Framework.
Should have experience in C#.Net, LINQ and .Net Parallels.
Hands-on experience in MVC 3.0 or webforms or winforms.
Must have experience in working WCF (Windows Communication Foundation).
Experience in WPF, Windows forms, Silverlight and Enterprise Libraries is preferred.
Should possess strong architectural and design skills; implemented various design patterns and frameworks.
Hands-on experience in SSRS and Reports development and support
Experience in SQL Server 2008\2012 is mandatory. Should be able to write complex stored procedures and functions. Optimize long running queries using tuning advisor and Execution plan.
A Bachelor degree in IT from a top reputed university with 5+ years of experience in LMS (Loan management system) and a total experience of 8-10+ years
Key Roles/Responsibilities
- Plan, Develop and Execute Content Strategy in line with the foundation and the program s mission of Job fulfillment
- Understand the big picture perspective with attention to detail and a focus on delivering impact by creating high-quality content for skilling
- Understand the foundation and program s key value proposition to the skilling eco-system
- Understand how the value proposition can be developed and delivered
- Execute and implement the content strategy
- Design Content Architecture to deliver it through the tech platform
- Design the storyboards for the content
- Collaborate with the tech team to design the platform to host and deliver the content
- Identify best in breed technology to develop tools and learning content
- Deploy content across mobile and Loan Management Systems (LMS) 5. Work with external vendors of content production and technology
- Identify, Manage and Develop Partnerships with key stakeholders to co-create, and co-deliver the content
- Collaborate with Internal Stakeholders to understand the content needed and receive feedback on the existing content
- Develop and Manage Team Internal Use--Confidential
Experience & Skills Required Capabilities
- Learning and Development: Hands-on with latest Loan management system Proven track record of success in delivering digital LMS solutions at scale.
- A seasoned leader with skilling eco-system knowledge: good problem solving, team building, excellent communication and operations ability, and experience of building up systems and processes at scale
- Passionate about the vision of the company
React.jsJavascriptRedux/FluxExperience in ReactJS with good understanding of React Lifecycle methods, component-based design and flux pattern.
Experience in CSS frameworks (Bootstrap/Material Design/Foundation)
Experience in unit testing frameworks (Jasmine/Mocha/Jest)
Experience in module bundler or task manager (Webpack/System.js/Gulp/Grunt)
Experience in web application profiling using tools such as Chrome DevTools
Additional skills: Knowledge of ESB, NoSQL databases (Hadoop/Cassandra/MongoDB), experience with mobile, SaaS and cloud-based development.
Ability to explore and grasp new technologies.
HTML/CSS
Adobe Illustrator
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon