customer support executive

Job Description – Sales Executive (Construction ERP Solutions)

About Us

We are a leading provider of Construction ERP Software designed for builders, contractors, infrastructure companies, RMC plants, equipment & vehicle owners, and developers. Our ERP platform helps construction businesses streamline operations across finance, procurement, project management, equipment management, HR & payroll, and inventory control.

We are looking for a Sales Professional with strong domain knowledge in construction, infrastructure, or equipment industries who can drive ERP sales and build lasting client relationships.

Role: Sales Executive - Construction ERP

Location: Indore, Hyderabad

Department: Sales & Business Development

Reports To: Business Development Manager

Key Responsibilities

• Identify, prospect, and generate new business opportunities for Construction ERP solutions within construction, RMC, heavy equipment, infra, and real estate companies.
• Build and maintain strong relationships with decision-makers such as Project Heads, CFOs, Purchase Managers, Equipment Owners, and MDs.
• Understand customer pain points in project management, equipment utilization, billing, contractor management, and reporting, and position ERP as the right solution.
• Conduct client meetings, product demos, and presentations to showcase ERP features and benefits.
• Develop and manage a healthy sales pipeline, negotiate contracts, and close deals.
• Collaborate with the presales, implementation, and support teams for smooth onboarding of clients.
• Achieve monthly/quarterly sales targets and contribute to business growth.
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Desired Candidate Profile

• Background: Prior experience in sales within Construction, Infrastructure, RMC, Heavy Equipment, or related industries. (Candidates from ERP/SaaS sales in construction domain preferred.)
• Experience: 2–5 years of B2B sales experience.
• Strong understanding of construction workflows, equipment/vehicle usage, procurement, contractor & labor management.
• Excellent communication, negotiation, and presentation skills.
• Ability to connect with senior stakeholders and convert long sales cycles into closures.
• Self-driven, target-oriented, and willing to travel for client meetings.
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What We Offer

• Competitive salary with performance-linked incentives.
• Opportunity to work with a fast-growing Construction ERP leader.
• Hands-on learning in ERP, SaaS, and construction digital transformation.
• Growth path into Sales Leadership roles.

Position Overview

We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.

Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.

Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.

Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.

Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.

Maintain code quality through version control, peer review, and adherence to Salesforce best practices.

Create and maintain technical documentation for customizations, integrations, and configurations.

Proactively identify system improvements, performance enhancements, and automation opportunities.

Serve as the go-to technical expert for Salesforce Service Cloud within the organization.

Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.

Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.

Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.

Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).

Deep understanding of Salesforce security model, sharing rules, and data architecture.

Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).

Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.

Familiarity with Agile/Scrum methodology and working with cross-functional teams.

Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.). 

Titaniam’s software engineers develop the next-generation technologies that protect big data. Our products need to handle information at a massive scale. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing as well as large-scale system design. As a software engineer, you will work on projects critical to the company needs with opportunities to switch projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

• Work closely with software engineers, product managers, and sales teams to bring innovative solutions to market.
• Communicate and negotiate across teams to get buy-in and alignment towards a shared vision.
• Apply technical judgement and identify return-on-investment opportunities.
• Learn new technologies and apply them appropriately for bringing value to customers.

• Strong computer science fundamentals: data structures, algorithms, programming languages, distributed systems, and information retrieval.
• Experience in architecting and developing distributed systems design.
• Experience in technical leadership, leading project teams, and setting technical direction.
• Proven record of test driven development.
• Experience with Java, Spring Framework or similar technologies.

• Experience in driving technical projects and providing leadership in an innovative and fast-paced environment
• Experience in working with other engineering teams internally and externally, and across geographies.
• Experience building web applications for 5+ years.

We need a full-time ionic developer for our app "smart diet planner" an AI-based personalized diet planner Startup.

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code in ionic 5 and above

We prefer if you have knowledge of Node JS and Mongo DB too.

Responsibilities

• Enhance the existing application with new features
• Analyze and maintain existing software applications
• Discover and fix programming bugs

Qualifications

• Bachelor's degree or equivalent experience in Computer Science or related field
• At least 4 years of programming experience in ionic
• Development experience with programming languages

If you have a vision and are passionate about working in a startup with good stock options, this job opportunity can transform your life.

This is the perfect opportunity for those developers :

• who are keen to join our tech startup to create one of the best global apps in the Nutrition, Health & Wellness domain along with us
• who have the patience to earn rewards via good stock options, besides the salary.

• Setting KPIs, monitoring key trends, and helping stakeholders by generating insights from the data delivered.
• Understanding user behaviour and performing root-cause analysis of changes in data trends across different verticals.
• Get answers to business questions, identify areas of improvement, and identify opportunities for growth.
• Work on ad-hoc requests for data and analysis.
• Work with Cross functional Teams as when required to automate reports and create informative dashboards based on problem statements.

• 1-2 years of experience working in Analytics as a Business or Data Analyst.
• Analytical mind with a problem-solving aptitude.
• Familiarity with Microsoft Azure & AWS PySpark, Python, Data Bricks, Metabase, Understanding of APIs, data warehouse and ETL etc.
• Proficient in writing Complex Queries in SQL.
• Experience in Performing hands-on analysis on data and across multiple datasets and databases primarily using Excel, Google Sheets and R.
• Ability to work across cross-functional teams proactively.

About Company: Spica Systems (https://spicasys.com )

Spica Systems is a Silicon Valley based start-up, established in 2019 and are recognized as experts in building products and providing R& DandSoftware Development services in wide range of leading-edge technologies such as LTE, 5G, Cloud Services (Public -AWS, AZURE, GCP, Private -Openstack) and Kubernetes. Ithasa highly scalable and secured 5G Packet Core Network, orchestrated by ML powered Kubernetes platform, which can be deployed in various multi cloud modealong with a test tool. Headquartered in San Jose, California, we have our R& D centre in Sector V, Salt Lake Kolkata.

• Looking for a Software developer who will work on the product's Web UI side
• Hands on and working experience with React JS
• Experience in WebUI using Javascript technology.
• Experience: 2-4 years of React development in a team environment
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Redux.
• Experience with user interface design. Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.

Education: Bachelors/Masters in Computer Science, IT or Mathematics or Engineering

Traits: Quick learner, open minded, willing to learn

This person MUST have:
 

• B.E Computer Science or equivalent
• Cloud architect with hands on development background.
• Build a collaborative relationship with different stakeholders
• Experience on React JS and Python Programming
• Exposure to Python/Django +  NodeJS + ReactJS
• Ensure and drive completions of all committed tasks and deliverables
• Run daily stand-ups and bring teams into an agile cadence of frequent iterations
• Increase team productivity by removing obstacles and keeping processes lean.
• Able to prioritise different tasks and communicate it to the different verticals of the organisation.
• Regularly assess risks and opportunities; understand best practices, drive for process improvements, and find new ways of operating,
• with a focus on simplification and productivity.
• Excellent written and oral business communication and people skills.

Experience:

• Min 7 year experience
• Not more than 15 year experience.
• Startup experience is a must. 

Location:

• Remote 

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.