customer support executive

Role & Responsibilities

• Design, develop, and test new features in the application.
• Regular communication and collaboration with team members throughoutthe development process.
• Implement,test, and fix bugs in application features.
• Participate in fully agile Scrum deliveries as an active team member.
• Design, build, and maintain efficient and reliable C# and Angular code.

Ideal Candidate

• Strong full stack software engineer profile
• Mandatory (Experience): Must have 3+ years of experience as a Fullstack developer
• Mandatory (Backend): Must have strong backend developement experience in C#, .NET and building RESTful APIs
• Mandatory (Frontend): Must have hands-on frontend development experience in Angular 14+ and TypeScript/JavaScript
• Mandatory (Core Skill): Must have working experience in Elasticsearch/OpenSearch (Non-negotiable)
• Mandatory (DB): Exposure to SQL (Relational DBs) & NoSQL databases like MongoDB
• Mandatory (Caching): Must have experience in caching mechanisms (in-memory/shared cache) and database scaling techniques like sharding & replication
• Mandatory (Authentication): Familiarity with Identity Server4 and Git
• Mandatory (Engineering Practices): Must have experience writing unit tests and working in Agile/Scrum environments
• Mandatory (Architecture Exposure): Candidates should have experience working on microservices architectures, event-driven systems, or distributed systems
• Mandatory (Company): B2B SaaS companies
• Mandatory (Note 1): This is a hybrid role in Udyog Vihar, Gurgaon (3 days in-office)
• Mandatory (Note 2): Please make sure candidate has detailed experience about above skills set in resume
• Preferred (Skill): Familiarity with deployment processes and packaging libraries for NPM

Review Criteria

· Strong UX / Product Designer profile

· 3+ YOE in UX / Product Design, with a focus towards B2C Products

· 2+ YOE in a Good Product Company

· Must have worked on both UX and UI / Visual Designs (some UI / Visual Design experience is required)

· Strong collaboration experience with Product Managers, Researchers, and other Product stakeholders

· Strong portfolio of UX Design and UI/Visual Designs (both are Mandatory) for B2C Products

· Mandatory (Company) - Product Company only

Job Specific Criteria

· CV Attachment is mandatory

· Portfolio is mandatory

Role & Responsibilities

As a UI/UX Designer at company, you'll be responsible for collecting and translating user insights into delightful experiences. Ultimately, you’ll create both functional and appealing beautiful features that address our customer's needs. You will use your creativity and eye for design – along with your technical knowledge – to develop great experiences.

Role & Responsibility -:

· Create close working relationships with Product, Strategy, Marketing, and Engineering, to shape and deliver design vision and strategy

· Gather and evaluate user requirements in collaboration with product managers and engineers

· Illustrate design ideas using storyboards, process flows and sitemaps

· Practice an iterative, user-centered design approach and create best-in-class deliverables in every phase of the UX design lifecycle.

· Lead discovery sessions and brainstorms.

· Develop user flows, wireframes, UI mockups and prototypes that clearly illustrate how sites, feature function and look like

· Present concepts, ideas and potential solutions to stakeholders and senior management and implement their feedback.

· Participate actively in UX testing and revise designs after synthesizing test results.

· Utilize deep knowledge of UX best practices and trends in media, online learning and emerging

· Identify and troubleshoot UX problems (e.g. responsiveness)

· Creating and maintaining a site-wide style guide

Ideal Candidate

· 3-5 years experience of UI/UX design experience in a product team

· Deep understanding of fundamental visual design disciplines (typography, iconography composition, color, composition, layout, etc.).

· In-depth knowledge of UX collaboration tools such as Figma, Sketch, InVision, Miro and similar

· Phone and Tablet design experience for Android and iOS is a must

· Demonstrable experience with responsive design a must.

· Bachelor’s degree / diploma in Graphic Design from tier 1 colleges.

· Portfolio must exhibit understanding of user experience design principles and knowledge of UI best practices and usability

Soft Skills-:

· Excellent written and verbal communication skills

· Ability to effectively communicate ideas and make presentations

· Strong interpersonal skills

· Aptitude to build relationships across the organization

· Ability to accept feedback and work in a professional manner

· Capacity to handle many tasks concurrently and work under deadlines.

Hiring: AI Agent Builder (Marketing / Sales Automation)

🎯 Interview Mode: Virtual

Key Responsibilities

• Build AI-powered agents and automation workflows for Sales & Marketing use cases
• Develop Agentic AI solutions using LangGraph, CrewAI, AutoGen, etc.
• Build RAG pipelines with vector databases
• Integrate LLM solutions with CRM and enterprise tools
• Design production-grade AI workflows with observability and guardrails
• Collaborate with GTM, Product, and Engineering teams

Required Skills

• Strong Python & backend development experience
• Hands-on with Agentic AI, RAG, Prompt Engineering
• Experience with LangGraph / CrewAI / AutoGen
• API integrations and workflow automation
• Experience with vector DBs: Pinecone, ChromaDB, Weaviate, pgvector
• Cloud exposure: AWS / Azure / GCP
• Experience with n8n / Zapier is preferred
• CRM integrations: Salesforce / HubSpot / RevOps tools

Preferred Experience

• Lead scoring & campaign automation
• CRM workflow automation
• Sales outreach & pipeline enrichment
• AI-based content generation
• Revenue/Growth automation

Looking For

• Strong hands-on implementation experience
• Production deployment exposure
• End-to-end AI automation project experience
• Excellent communication skills
• Comfortable working in night shifts

Job Title: Marketing Head

Job Summary: We are seeking an experienced and innovative Marketing Head to lead our marketing efforts. The ideal candidate will have a strong background in ecommerce marketing and will be responsible for developing and implementing strategies to enhance our brand presence, drive traffic, and increase sales.

Key Responsibilities:

• Develop and execute comprehensive marketing strategies to achieve business objectives.
• Oversee all marketing initiatives, including digital marketing, social media, email campaigns, and content marketing.
• Collaborate with cross-functional teams to create and implement marketing campaigns.
• Analyze market trends and customer insights to identify growth opportunities.
• Manage and optimize marketing budgets to maximize ROI.
• Monitor and report on the effectiveness of marketing campaigns.
• Lead and mentor the marketing team to achieve targets and foster professional growth.
• Build and maintain relationships with external partners, such as agencies and vendors.
• Ensure brand consistency across all marketing channels.
• Focus on increasing sales ROI through various marketing channels and aim to boost the number of sales.

Requirements:

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience as a Marketing Head or similar role in the ecommerce industry.
• Strong understanding of digital marketing channels and tools.
• Excellent analytical and decision-making skills.
• Ability to think strategically and creatively.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Experience with data-driven marketing and analytics.
• Knowledge of the latest marketing trends and best practices.
• Experience in a fast-paced, high-growth environment.

Industry Preference: Ecommerce Client: Uplers Office: JP Nagar, Bangalore

Job Summary:

The Project Engineer - HVAC will play a crucial role in the successful execution and

delivery of HVAC projects. This position requires a deep understanding of HVAC systems,

strong project management skills, and the ability to collaborate with cross-functional teams.

The Project Engineer will be responsible for overseeing project planning, design, execution,

erection commissioning and ensuring that projects are completed on time and within budget.

Responsibilities:

Project Planning:

 Collaborate with clients, architects, and internal teams to define project scope,

objectives, and requirements.

 Develop detailed project plans, including timelines, budgets, and resource

requirements.

Design Coordination:

 Work closely with design and engineering teams to ensure that HVAC systems meet

project specifications and regulatory standards.

 Review and approve design documents and drawings.

Project Implementation:

 Oversee the execution of HVAC projects, ensuring adherence to project schedules and

budget constraints.

 Conduct regular site visits to monitor progress and resolve any on-site issues.

Quality Assurance:

 Implement quality control measures to ensure that HVAC systems meet industry

standards and client expectations.

 Conduct inspections and tests to verify compliance.

Client Communication:

 Serve as the main point of contact for clients during project implementation.

 Communicate project updates, address concerns, and ensure overall client satisfaction.

Team Collaboration:

 Collaborate with cross-functional teams, including engineering, procurement, and

construction, to ensure seamless project delivery.

 Foster a collaborative and positive working environment.

CRM Functional Consultant

Country: Malaysia

Cities: Kuala Lumpur

Area of expertise: Customer Relationship Management (CRM)

Job Description

As a CRM Business Analysis Consultant, you are responsible for identifying, developing, and deploying end-user solutions in Customer Relationship Management (CRM) system. Through your deep functional knowledge and familiarity with the application, you ensure business requirements are adequately met and provide a variety of advisory services around project management, business process development, implementation support and end-user training as required. You also contribute to project planning, implementation, and requirements gathering efforts across CRM projects.

Responsibilities:

Translate business requirements into CRM business solutions

Identify key stakeholders for requirements gathering; elicits and documents requirements and validates against scope

Contribute to requirements management, including approval, communication, traceability, and re-use

Contribute to transfer of functional requirements to development and test team members- Leverage CRM workflow technology to automate business processes

Determine, in collaboration with business and IT stakeholders, patches and upgrades needed to the CRM system in order to meet evolving business requirements

Stay informed on updates and new releases in CRM technologies

Educates end users on CRM functionality, as needed

Skills:

You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation.  You’re proud of your positive and lasting client relationships and the customizations and strategies you’ve built to tackle their business challenges.

Requirements:

At least 3 years of relevant work experience including CRM

Strong knowledge of CRM Systems and business solution implementation

Demonstrable experience in Business Process Reengineering (BRP)

Strong knowledge of CRM issue diagnosing and troubleshooting

Working with Microsoft Dynamics 365 Customer Engagement as a Functional Consultant

Hands on experience deploying with Microsoft Power Platform solutions for customers in a variety of industries

Experience consulting with external clients on complex projects

Experience working with global teams on CRM technology implementation and maintenance projects

Experience working with offshore teams to facilitate project work

Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form

We are looking for young enthusiastic candidates who have knowledge on development in PHP & MySQL. Requirements are specified in the following points.

• Selected Candidate needs to work as a sole developer / work with other developers depending on the project.
• Selected Candidate needs to handle live projects from day 1.
• Some of our projects include Travel Portal, Airline Booking System, Hotel Booking system, eCommerce Portal etc. We prefer candidates with knowledge in these fields.

What you need to have:

Roles & Responsibilities:

The candidate is expected to create and lead a team of engineers and drive dev efforts for

Medibuddy and its various products.

The candidate will be part of the Engineering leadership team (IIT/IIM grads) and will help

strategise, execute product roadmap.

Work closely with Product and business teams to strategize or design the features and

product experiments.

Lead a team of 10+ Engineers [backend and/or mobile]

Responsible for engineering delivery in platform & product engineering pods at Medibuddy.

Scale the technology architecture, team and product to drive a 10x growth in next 12-24

months.

Code and Architect key features that form backbone of DocsApp

Conduct performance reviews and mentor and guide the team reporting

Drive adoption best engineering practices in the team and the organization

1. Deliver high quality, scalable and maintainable code at a fast pace.Skills & Qualifications:
2.  9+ yrs. relevant experience in consumer tech/ or SaaS space.
3. Tier 1 background (IIT/BITS/IIIT/NIT), Pass-out from 2014 batch or earlier.

Strong Technical Background: You have strong programming, architecture, DevOps and QA

chops. You should have experience working with a diverse engineering stack in a fast-paced

environment.

Biased toward action. You must be able to do more with less and turn would-be blockers into

opportunities for growth.

Balancing Short Term with Long Term - You have demonstrated strategic execution

balancing short term tactical execution with long term vision. You should be able to adapt

quickly as per the demands of the situation.

Efficient Execution - You must be persuasive, patient, compassionate and possess exquisite

prioritization skills.

Prior management and team-building experience. You'll be managing several direct reports

initially and will have the opportunity to scale and build out a high-performing engineering

team.

Stakeholder management - You complement product and business owners with finding the

right solutions in a timely manner.

Past entrepreneurial experience is a big plus.

Strong grasp of Nodejs/Python stack

Databases/Datastores : Mysql , Redis / Memcache , MongoDB

1. Basic Understanding of Android, iOS, Web Application stacks
2. One of SQS, RabbitMQ, SNS
3. Familiarity with AWS and its services including RDS, ECS, EBS, Cloudwatch, ELK, Redshift
   
   Nice to have -

Logging : ELK, Cloudwatch.

Frontend : html , css , Javascript

Protocols : HTTP, XMPP, MQTT, Socket.io, TCP

Full stack developer

Salary: 6-9 LPA

Location: Mumbai

About ZenOnco.io:

https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).

To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.

We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.

We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.

Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction

Roles and responsibilities:

• Working on WordPress and CodeIgniter, involving CSS, PHP, JS, jQuery, SQL 
• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Helping formulate an effective, responsive design and turning it into a working theme and plugin
• Convert comprehensive layout and wireframes into working HTML pages
• On-page SEO

Education and Experience:

• Graduate or Post Graduate (Preferred)
• Experience: 3+ years
• Ability to work on WordPress and CodeIgniter
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Ability to understand CSS changes to ensure consistent style across platforms and browsers
• Strong understanding of PHP back-end development

You will get:

• Some of the best people to work with (founders are IIM graduates and investment banker)
• An opportunity to make a difference in the lives of millions of cancer patients across the globe
• A great learning environment and opportunity to grow