Senior Salesforce Developer

Roles and responsibilities:

• Monitor and evaluate customer interactions to ensure consistency and quality in service delivery. 
• Work closely with other departments, such as sales and marketing, to align customer support strategies with overall business goals. Share customer insights to enhance marketing campaigns.
• Synthesize this information into compelling content that addresses customer queries and concerns.
• Effectively convey insights, recommendations, and strategies to both internal teams and clients with exceptional written and verbal communication skills. 
• Advanced proficiency in Excel, including knowledge of functions, pivot tables, and data visualization techniques.
• Strong command of the English language with exceptional writing, editing, and proofreading abilities. Ability to communicate complex ideas clearly and concisely.
• Collaborate effectively with cross-functional teams, gathering requirements and communicating insights in a comprehensible way.
• Design and format presentations to ensure consistency and coherence in messaging.
• Craft compelling and professional presentations using PowerPoint, conveying complex information in a clear and concise manner.
• Collect, analyze, and interpret complex data sets using Excel.
• Create insightful and visually appealing reports and dashboards using Excel functions and pivot tables.
• Willingness to learn and adapt to new AI marketing tools and technologies.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and presentation purposes.
• Basic understanding of business processes and operations.
• Ability to work independently and manage multiple tasks simultaneously.

Job Title - Sr Software Developer

Location - Sector 5 , Salt Lake

Shift Timings - 2:15 PM to 11:30 PM

Week Off - All Sundays and Alternate Saturdays. Sat will be halfday

Job brief:

We are looking for a Senior Software Developer specializing in .Net to build software using languages and technologies of the .NET framework.You should be a pro with third-party API integration and application programming.

In this role, you should be able to write smooth & functional code with a sharp eye for spotting defects. You should be a team player and an excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we’d like to meet you.

Your goal will be to work with internal teams to design, develop and maintain software.

Job Responsibilities:

• Work in a development team to develop integrated ASP.NET applications.

• Write clean, scalable code using ASP.NET Framework, programming language (C#), and Rest API.

• Write SQL Server Queries and normalize SQL table structure.

• Revise, update,refactor and debug code.

• Improve existing software

• Develop documentation throughout the software development lifecycle (SDLC)

• Serve as an expert on applications and provide technical support

Job Requirements:

• Required at least 4 years of Software development using C# .NET.

• Good Knowledge of SQL Server, and design/architectural patterns for .NET Framework Web Application)

• Good Knowledge on Bootstrap, jQuery, HTML, CSS3 and XML

• Familiarity with architecture styles/APIs (REST, Web API, Json)

• Excellent troubleshooting and communication skills

• BSc/BA in Computer Science, Engineering, or a related field

CTC, Bonuses & Rewards: -

Salescom Services Private Limited is an equal opportunity employer in the local industry.Our operations and company visions are quite a niche and heavily focused on being massively successful operations engaged in next-generation sales & marketing wins, support, and information technology-enabled services & solutions. CTC for the right employee is not pre-defined as such however will be a best-fit match to the local industry standards. Come, interview with us, figure out if we both are the right fit for each other, and the rest will follow suit.

Interested candidates are requested to apply for this job

we are building a professional network for the top 1% of women with a simple mission - more women in leadership positions. we launched in may 2020, and have an early product-market fit (10k paying members, great nps, retention) and strong business signals. we are backed by some of the best investors in india. click https://love.leap.club/" target="_blank">here to read what our members say about us ❤️

our founding team members have previously built zomato, uber, linkedin, facebook, wework. our 0-1 journey is done and we are now ready to scale 🤞

about the role - full stack developer:

• you will work on a disruptive product that is in its early stages.
• you are someone with experience in building products that have significant user base/revenue and robust backend systems running in production catering to real-world users.
• 2+ years of experience in engineering with applied knowledge of restful api design principles and best practices are a must. 
• an ideal candidate would have exceptional application development skills with experience working with nodejs, react, typescript, cloud (aws), mongodb amongst other in-demand technologies.
• having a good understanding of cloud technologies, deployments, backend & frontend end-to-end operations is key for this role.

skills required:

• experience with building and deploying cloud-based backend systems. operating the backend at low latency, high availability, and quality
• experience with developing distributed systems and scalable real-time applications
• excellent programming skills in node.js, react, express.js with a solid understanding of event-driven architecture
• understanding of sql and nosql databases. experience with designing and maintaining scalable databases
• experience with 3rd party libraries and api integrations. eg. stripe, razorpay, etc
• strong problem-solving skills with an understanding of core algorithms and complexity analysis
• solid understanding of operating system fundamentals, networking and concurrency concepts
• experience with aws technologies like lambda, api gateway, beanstalk, ecs, ec2 etc
• experience with docker, kubernetes good to have

why you should work with us:

• you will be part of our founding team and get a front seat view of building a company. we promise a steep learning curve
• work with smart folks who like to have fun and don't take themselves too seriously
• independently lead projects and own your deliverables
• we are generous with esops for folks who treat leap.club like their own company
• 5 day work week, flexible leave policy, health and accidental insurance
• regular offsites and travel to gurgaon (our hq)

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our thesis:

there are 3 critical factors that help us live our best social-professional life -

1. connections & network
2. jobs and opportunities
3. learning & development (courses, coaching etc.)

in the next 5 years, leap.club will transform all three for our members.

• the current-gen platforms have a simple playbook - big networks, feeds, photos, followers/ influencers and monetize through ads. 
• the next gen networks will be smaller/focused and algo driven
• linkedin enables connections, jobs, learning but it's built for scale and not depth.

our goals :

• 2022 - 10,000 members and $1 mil+ annual revenue 
• 2024 - 100,000 members and $10 mil+ annual revenue 
• 2027 - 1,000,000 members and $100 mil+ annual revenue 

• Min 8+ years’ experience implementing and configuring Salesforce.com.
• Experience and knowledge of Lightning Design System / LWC is a must
• Expertise in using REST API's, SOAP Web services, Bulk API and Streaming APIs.
• Experience with Apex Triggers, Apex Class, Javascript, HTML, Validation Rules, Workflow Rules, Process Builder,flow.
• Hands-on experience in implementation of significant customization using the force.com platform.
• Experience with Subversion, Git or other SCM systems
• Experience in SFDX, VS Studio and ANT Deployment tool
• Knowledge of LWC/Salesforce Marketing Cloud is an added plus
• Experience in Salesforce integration with large applications End to End
• Team player and leading team as well
• Certification on Application Architect is a bonus.

* Study design briefs and determine requirements.

* Schedule projects and define budget constraints.

* Conceptualize visuals based on requirements.

* Prepare rough drafts and present ideas.

* Develop illustrations, logos and other designs using software or by hand.

* Use the appropriate colors and layouts for each graphic.

* Work with copywriters and creative director to produce final designs.

* Test graphics across various media.

* Amend designs after feedback.

* Ensure final graphics and layouts are visually appealing and on-brand.

Requirements:

* Proven graphic designing experience.

* A strong portfolio of illustrations or other graphics.

* Familiarity with design software and technologies (such as Corel Draw, InDesign, Illustrator, Dreamweaver, Photoshop).

* A keen eye for aesthetics and details.

* Excellent communication skills.

* Ability to work methodically and meet deadlines.

* Degree in Design, Fine Arts or related field is a plus.

• Drive employee Engagement initiatives through effective employee connect, conduct periodic communication forums, open house forums and town hall meetings
• Should have Experience in EWS, RAG analysis, Skip level meetings, 360/90 degree programme, Managing attrition etc.
• Planning and executing festival celebration in the company for the employee engagement
• Planning and executing varied activities for employee motivation programmes
• Measure employee satisfaction and identify areas that require improvement
• Ensuring constant engagement initiatives are implemented
• To handle operational activities like filing and service logs
• Driving Performance Management Process like ADH assessment, TRP etc.
• Partnering with the shared services, operations and other stakeholders to handle day to day activities. E.g. Leaves, Transfer-Relocation, Benefits, etc.

Roles and Responsibilities-

• Employee Engagement - Ensure smooth end-to-end implementation of the assigned processes. This should cover the following activities: 
• Ensure release of engagement Calendar 
• Review and Track Status of open Actionable
• Prepare Dashboards for various employee connect initiatives
• Alert stakeholders on delays / issues
• Employee Grievance handling & providing first hand resolution to the employees
• Manage queries, issues, escalations, if any 
• Any other process/ task allocated as required
• Participate in Knowledge Sessions within or outside the Team
• Participation in events organized by company
• MIS based reports like HR SLA, Attrition, Adhoc reports etc.
• Processing resignations, Conducting Exit Interviews to ensure smooth closure of full & final settlement.