Business Development Executive

We are looking for Hotel Operations (Male candidate)

Location- Gurugram- Sec-32

Rotational Shifts (6 days working)

Requirements:

0.6 Months to 1+ year of experience in hotel reservations, operations, or customer service.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

Role/ Job Title: Specialist-IT Governance & Compliance (IT Operational Risk Management)

Function/ Department: Information Technology

Roles & Responsibilities:

• Review of Policies, Product Notes, Product notes / Standard Operating Procedures from Operational Risk perspective and documentation of risk register for banking channels/products for e.g. Internet banking, Mobile Banking, UPI, Corporate Internet Banking, ENACH, E-Toll, SMS, IVR Banking etc. and IT & ISG
• Control Self testing to be conducted, to evaluate efficiency of controls claimed as per the Risk and Control Matrix.
• Identification and monitoring of Key Risk Indicators (KRI’s) for units ensuring that deteriorating KRIs are tracked for resolution and remedial measures for getting back to acceptable levels.
• Tracking & Monitoring of Incidents reported, corrective/preventive actions taken in timely manner by assigned units for e.g. Digital banking units, IT and ISG. Investigating the same and assuring that necessary corrective action and preventive action are provided by the unit before finalizing the same with the ORM team.
• Review of the action points implemented and leading the remediation of the Audit observations to closure whereby the controls implemented stand the test of review and avoidance of recurrence.
• Defining, implementing and functionalizing a Risk Management Frameworks and Programs in collaboration with various stake holders.
• Strengthen Operational Risk Framework and ensure implementation and governance process through periodic MIS and engagements with stake holders on remedial plans.
• Help and train stakeholders in ensuring adherence to Operational Risk Frameworks.
• Senior Management reporting work such as preparation of presentations, minutes of meeting etc.
• Excellent written and verbal communications skills.

Required Skills:

• Technical, functional knowledge and experience of working in risk team and have relevant experience of working in Banking channels for e.g. Internet Banking & Mobile banking, UPI etc and IT and ISG areas.
• Shall have good knowledge and experience of Information Technology (IT) applications and IT/Information Security risks and controls review.
• Shall have good knowledge and understanding of Third party/vendor involvement and various fintech models involved in digital banking space.
• Ability to drive periodic updates to senior management and remediation programs in line with Risk Management Practices
• Ability to Drive Remediation Programs on corrective Action plans in a timely manner through effective governance.

Education Qualification (Fulltime):

Certified Chartered Accountant (CA)

Preferred Certifications: CISA, ISO27001/002 (ISMS), ISO22301(BCMS), CISM, CRISC.

Experience:

Minimum of 5+ Years in IT ORM, IT applications risks and controls reviews.

About us:

We are the largest and most active online platform for international education!

Yocket was established in 2015 with a mission to connect people to the world's best learning opportunities.

Today, Yocket is the largest community-driven online platform for international education.

We specialize in premium counseling services for students with ambitions of pursuing higher education abroad by connecting them to the best universities in the world. We offer a comprehensive range of services, including expert counseling, test preparation, visa assistance, and even loans to facilitate your educational journey.

To date, we have helped more than 10,00,000 students across countries pursue their higher education.

Our students have secured admissions in the world's top 100 global universities, including prestigious institutions such as Harvard University, Massachusetts Institute of Technology, Stanford University, University of Oxford, University of California, and Columbia University.

We've assisted over 5,700 students in obtaining loans securing more than INR 1,500 Crores, spanning across 15 countries. To facilitate these loans, we've partnered with 12+ lenders, including top institutions like HDFC, Avanse, Incred, Leap Finance, Union Bank, Axis, and Yes Bank.

At Yocket, we strive to help our employees find passion and purpose. Join us in changing the way students make their decisions about education. If you wish to create an impact and help students get the best education by taking our vision ahead, we would love to have you on our team!

Job Description:

The employee will be involved in direct sales.

Internship to 1 year of experience in Sales

He/She will be responsible for building rapport with students and their parents.

Needs to have an understanding of the student profile.

Good to have CRM knowledge

Good target records

Open to making from different sources

Open to traveling

Open to attending Virtual events and Physical events/seminars/Webinars

Requirements:

Fresher to 1 year of experience in Sales

Bachelor's degree or equivalent experience.

Excellent written and verbal communication skills.

Highly organized with excellent attention to detail.

Prior experience in sales/knowledge of sales tools

Benefits:

Medical Insurance for you and your family members

No boss kind of culture (We have mentors, not bosses, bring your idea to the table without any hesitation)

Access to your psychological counselor (We take care of your mental well-being)

CTC Range: depending on the work experience.

Job description

Business Development Executive

*Only Male Candidates*

Roles and Responsibilities

*Represent the company to prospective clients, explaining the services Offered, Identity Potential clients establishing connections

through email, or sending promotional brochures periodically to prospects.

*Participate in seminars and exhibitions where entrepreneurs congregate and have knowledge of business operations prepare and deliver professional presentations to clients.

*Develop and maintain relationships with clients to ensure their satisfaction with

services rendered provide market feedback to the company.

*Leadership regarding competitive offerings and customer needs.

*Meet or exceed sales targets and goals requirements.

Desired Candidate Profile:

* Must have 3 years of Experience in business development or a similar role Experience in the management consulting industry or a related field strong presentation skills.

* Including proficiency in power point and other presentation tools and excellent

written and verbal communication skills in English.

* A customer-focused mindset with the ability to team Familiarity with business

operations and financial management proven track record of meeting or exceeding sales targets and goals.

* Mba – Marketing (Preferred)

Exp: 3-5yrs

Roles & Responsibilities:

Promoting the company's existing brands and introducing new products to the market.

Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

Gathering, investigating, and summarizing market data and trends to draft reports.

Implementing new sales plans and advertising.

Product Marketing, catalog management,

Inventory management

Dynamic price Management

Knowledge, skills, and attributes

Bachelor degree/ Management

6 months to 1 year of relevant Work Experience, 

2022 Passout candidates, Internship in related field.

Great communication skills 

Experience in FMCG industry is a plus. 

Bangalore based candidates from Tire 1 and Tire 2 colleges

Key Skills:

Strong communication and interpersonal skills. Especially the ability to work cross-departments to achieve results

Strong Project management skills

Ability to get things done

Self Driven

Analytical oriented

Ability to merge creative and analytical insights

Strong creative bent of mind. 

Communicate clear decisions, next steps, and accountability