Civil Site Supervisor

 Location: Pune/Remote

 Experience: 6-8 years

 Job Type: Full-time

Key Responsibilities:

• Implement and configure Saviynt Identity Governance platform for application onboarding and identity lifecycle management.
• Configure and manage application integrations using out-of-the-box connectors, flat file integrations, and custom connectors.
• Perform account and entitlement aggregation from connected applications into Saviynt.
• Integrate IGA systems with various enterprise systems, such as Active Directory, LDAP, and cloud-based applications.
• Work with stakeholders to understand business requirements and translate them into technical solutions.
• Ensure compliance with industry standards and regulatory frameworks (e.g., GDPR, HIPAA) while developing IGA solutions.
• Collaborate with cross-functional teams, including product management, security, and operations, to deliver end-to-end IGA solutions.
• Monitor and troubleshoot IGA systems, resolving performance issues and ensuring the system operates efficiently and securely.
• Develop automation scripts and tools to streamline identity management processes.
• Stay up to date with industry trends and best practices in identity management and governance, recommending improvements to enhance system security and efficiency.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Security, or a related field.
• Minimum 4 years of experience in software development, with a focus on Identity Governance and Administration (IGA).
• Strong proficiency in programming languages such as Java, Python, or JavaScript.
• Experience with identity management standards (e.g., SAML, OAuth, OpenID Connect).
• Familiarity with directory services (Active Directory, LDAP) and cloud IAM solutions.
• Knowledge of compliance frameworks like SOX, GDPR, and HIPAA.
• Strong problem-solving skills, with the ability to debug and troubleshoot complex technical issues.
• Excellent communication skills, with the ability to interact with both technical and non-technical stakeholders.

Associate (Post-Sales SaaS / Customer Onboarding Engineer) Profiles

Mandatory (Experience 1): Must have 2+ years of hands-on experience in technical implementation, solutions engineering, or customer-facing engineering roles within B2B SaaS, preferably working with global or US-based clients,

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and technical implementation from kickoff to go-live, including customer requirement gathering, configuration, data setup, integrations, validation, and post go-live support.

Mandatory (Experience 3): Must have strong Python scripting skills, with hands-on experience writing scripts for data migration, ETL workflows, automation, and data transformation (CSV, JSON, spreadsheets, APIs).

Mandatory (Experience 4): Must have experience working with APIs, webhooks, REST integrations, reading/debugging JSON payloads, handling authentication flows, and troubleshooting integration issues.

Mandatory (Experience 5): Must have hands-on exposure to data modeling, SQL queries (PostgreSQL preferred), data validation, reconciliation, and quality checks to ensure accuracy during migrations and billing-related workflows.

Mandatory (Experience 6): Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.

Mandatory (Education): Candidate should have an Engineering degree.

Mandatory (Company Type): B2B SaaS or Services company selling to North America / global markets, in a customer-facing implementation or onboarding

What You’ll Do:

• Own the Organic Growth Engine. Build innovative strategies that drive not only traffic but meaningful revenue by connecting search intent with business value.

• Execute a High-Intent Content Strategy. Move beyond generic content and identify high-value commercial keywords that drive qualified leads and user acquisition.

• Deliver Technical Excellence. Work closely with Engineering to ensure our site architecture, performance (Core Web Vitals), and crawlability become a true competitive advantage.

• Optimize for Conversion (CRO). Conduct A/B tests across landing pages, CTAs, and lead magnets to consistently convert organic visitors into customers.

• Scale Authority. Lead smart, white-hat link-building and digital PR initiatives to enhance Domain Authority and overall brand visibility.

• Drive Data-Backed Experimentation. Continuously test and refine titles, meta descriptions, and content formats to improve CTRs and search rankings.

• Conduct Competitive Gap Analysis. Monitor industry trends and competitor movements, and identify opportunities to outperform them.

Responsibilities

• Operational tasks
• Should be able to work in the US East Time zone idenpendtly 
• Ensure the day-to-day functioning of team members operating hybrid is seamless.
• Ensure all team members are provided with all the necessary software, applications, assets, etc.
• Make co-working arrangements when the need arises
• Find the best options in the procurement of assets, tools, software, and services with regard to quality and cost.
• Take necessary steps to ensure all the operational tasks are undertaken with an eye on quality and value for money.
• IT Support
• Maintain IT software, tools, and applications repository.
• User management with regards to all the required software, tools, and applications generic and project-specific.
• Purchase, renewal, and cancellation of the software, tools, and applications.
• Ensure all the software, tools and applications have the least possible downtime.
• Logistics
• Take ownership of the logistical arrangements for company initiatives, programs or events. 
• Vendor management
• Team Member Engagement
• Initiate, support, or coordinate events that play a role in team member engagement.
• Collaborate with other support teams, technology teams, and other stakeholders in their initiatives. 
• Own the health insurance platform, its user management, team member support, renewal, and cost optimization by ensuring we are getting the best from the vendor.  
• Other 
• Own timely communications to all stakeholders about new initiatives, changes, downtimes, maintenance, etc. 
• Achieve and maintain quality and efficiency in all tasks assigned.
• Align with the company's core values, respect, and adhere to all company guidelines.
• Operate with utmost integrity, behave ethically, and maintain respect for all.  
• Event management

Qualifications

• Bachelor's Degree in Human Resources or related field MBA-IT Systems/Operations, BCA with MBA. 
• Good communication skills
• Any prior experience is good to have
• People-oriented and results-driven
• Working knowledge of Google Workspace, Gmail, Docs, Sheets, Slides, and Drive. 
• Working knowledge of system and data security tools.
• Should be a tech-savvy individual with the ability to learn new tools, software, and applications. Their uses, management, and basic troubleshooting.
• The ability to work as part of a team.
• Resourceful, self-motivated, and proactive.
• Strong analytical and problem-solving skills.
• Excellent administrative and organizational skills.

Perks and Benefits