Senior Sales officer at Club Mahindra · Kochi (Cochin) · 1 - 4 years · ₹3L - ₹4.5L / yr · Posted 20 Jan 2023

Sales Officer Responsibilities:
- Calling potential customers to explain company products and encourage purchases.
- Answering customers' questions and escalating complex issues to the relevant departments as needed.
- Developing in-depth knowledge of company products.
- Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
- Collaborating with the marketing department to ensure that the company is reaching its target audience.
- Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
- Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
- Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.

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Job Description:
We are seeking dynamic and motivated individuals to join our team as Management Trainees in Inside Sales. This is a campus hiring opportunity for fresh graduates or individuals with up to 1 year of experience. The ideal candidates should be fluent in English and will be based in Hyderabad.
Responsibilities:
Inside Sales:
Engage in outbound calling and email campaigns to generate leads and promote products/services.
Work towards achieving sales targets and key performance indicators.
Market Research:
Conduct market research to identify potential customers and industry trends.
Gather information on competitor activities and market dynamics.
Customer Relationship Management:
Build and maintain positive relationships with customers.
Address customer inquiries and provide information about products/services.
Language Proficiency:
communicate effectively with customers in different regions.
Training and Development:
Participate in training programs to enhance product knowledge and sales skills.
Stay updated on industry best practices and sales techniques.
Collaboration:
Work collaboratively with the sales team and other departments to achieve overall business objectives.
Coordinate with team members to share insights and strategies.
Sales Reporting:
Maintain accurate and up-to-date records of customer interactions and sales activities.
Provide regular reports on sales performance to the management.
Adaptability:
Adapt quickly to changes in product offerings, sales strategies, and market conditions.
Embrace continuous learning and improvement.
Requirements:
Bachelor’s Degree in business, Marketing, or a related field.
Strong communication and interpersonal skills.
Positive and proactive attitude with a willingness to learn.
Ability to work in a fast-paced and target-driven environment.
Basic understanding of sales principles and customer service.
We are looking for a Sales Intern - immediate Joiner.Internship Duration 6 Months - you will be paid incentives & commissions. Stipend to be paid quaterly INR 6000/- subject to performance.
Details
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Apply here - https://forms.gle/8skDXQdt3Wt65shS9






