Senior Sales officer

Roles and Responsibilities of a Customer Support Executive (BPO/KPO):

 To escalate the queries of the customer via Chats and Calls. Resolve the Customer issue for

International Customer

 To provide the best resolution to the customers. Maintain the better relationship with the

customers.

 Meet the customers’ requirements and provide them satisfaction with the best resolution of

their queries

Key Skills:

 The candidates with excellent spoken English, good communication skills.

Senior Machine Learning Engineer

About the Role

We are looking for a Senior Machine Learning Engineer who can take business problems, design appropriate machine learning solutions, and make them work reliably in production environments.

This role is ideal for someone who not only understands machine learning models, but also knows when and how ML should be applied, what trade-offs to make, and how to take ownership from problem understanding to production deployment.

Beyond technical skills, we need someone who can lead a team of ML Engineers, design end-to-end ML solutions, and clearly communicate decisions and outcomes to both engineering teams and business stakeholders. If you enjoy solving real problems, making pragmatic decisions, and owning outcomes from idea to deployment, this role is for you.

What You’ll Be Doing

Building and Deploying ML Models

• Design, build, evaluate, deploy, and monitor machine learning models for real production use cases.
• Take ownership of how a problem is approached, including deciding whether ML is the right solution and what type of ML approach fits the problem.
• Ensure scalability, reliability, and efficiency of ML pipelines across cloud and on-prem environments.
• Work with data engineers to design and validate data pipelines that feed ML systems.
• Optimize solutions for accuracy, performance, cost, and maintainability, not just model metrics.

Leading and Architecting ML Solutions

• Lead a team of ML Engineers, providing technical direction, mentorship, and review of ML approaches.
• Architect ML solutions that integrate seamlessly with business applications and existing systems.
• Ensure models and solutions are explainable, auditable, and aligned with business goals.
• Drive best practices in MLOps, including CI/CD, model monitoring, retraining strategies, and operational readiness.
• Set clear standards for how ML problems are framed, solved, and delivered within the team.

Collaborating and Communicating

• Work closely with business stakeholders to understand problem statements, constraints, and success criteria.
• Translate business problems into clear ML objectives, inputs, and expected outputs.
• Collaborate with software engineers, data engineers, platform engineers, and product managers to integrate ML solutions into production systems.
• Present ML decisions, trade-offs, and outcomes to non-technical stakeholders in a simple and understandable way.

What We’re Looking For

Machine Learning Expertise

• Strong understanding of supervised and unsupervised learning, deep learning, NLP techniques, and large language models (LLMs).
• Experience choosing appropriate modeling approaches based on the problem, available data, and business constraints.
• Experience training, fine-tuning, and deploying ML and LLM models for real-world use cases.
• Proficiency in common ML frameworks such as TensorFlow, PyTorch, Scikit-learn, etc.

Production and Cloud Deployment

• Hands-on experience deploying and running ML systems in production environments on AWS, GCP, or Azure.
• Good understanding of MLOps practices, including CI/CD for ML models, monitoring, and retraining workflows.
• Experience with Docker, Kubernetes, or serverless architectures is a plus.
• Ability to think beyond deployment and consider operational reliability and long-term maintenance.

Data Handling

• Strong programming skills in Python.
• Proficiency in SQL and working with large-scale datasets.
• Ability to reason about data quality, data limitations, and how they impact ML outcomes.
• Familiarity with distributed computing frameworks like Spark or Dask is a plus.

Leadership and Communication

• Ability to lead and mentor ML Engineers and work effectively across teams.
• Strong communication skills to explain ML concepts, decisions, and limitations to business teams.
• Comfortable taking ownership and making decisions in ambiguous problem spaces.
• Passion for staying updated with advancements in ML and AI, with a practical mindset toward adoption.

Experience Needed

• 6+ years of experience in machine learning engineering or related roles.
• Proven experience designing, selecting, and deploying ML solutions used in production.
• Experience managing ML systems after deployment, including monitoring and iteration.
• Proven track record of working in cross-functional teams and leading ML initiatives.

Senior RPA Developer / Engineer

Work timing- Singapore timing ( 7 AM IST – 4 PM IST)

Experience-7+

7 years of working experience in development/delivering automation solutions in one or multiple tools such as SAP IRPA(Mandatory V1 knowledge)

Independent developer and able to provide guidance to junior developers including but not limited to source code review.

Excellent working skills on handling web/windows/Email/Outlook/API's/SAP GUI/BAPI Automations.

Excellent hands-on experience in JavaScript programming language.

process minded, good presentation and communication skills.

Good to have but not mandatory on SAP BAPI's, Document extraction, VBScript, MS Graph API's, Office 365 App's, AutoIT, Excel macros, Web driver IO.    

To provide documentation as per COE framework and standard.

Strong Problem-Solving and Analytical Skills.

Highly motivated, resilient, and able to adapt to change.

To support UAT and Post Prod verification.

Remain up to date on SAP IRPA product releases, roadmap, and act on them (Beta programs, POC's, Migration, new features etc).

Experience with infra technologies is a plus: Cloud (Azure, Virtual Machines).

Fluent written and spoken English is mandatory.

The Department of Finance and Accounting oversees the financial operation of the company and provides a wide range of services such as financial information and reporting, set-up and monitor internal controls, implement financial policies and procedures, billing and record keeping.

About Us:

Lumel is a leading product development company headquartered in Plano , Texas having its development centre in Chennai, known for delivering innovative solutions that drive success for our clients. We are passionate about technology and are committed to building high-quality products that solve real-world problems.

Role Overview:

We are seeking a skilled PHP Developer to join our Product Development team. In this role, you will be responsible for developing, testing, and maintaining scalable web applications that meet our business needs. The ideal candidate is proficient in PHP and has experience working with modern frameworks, along with a strong understanding of web development best practices.

Key Responsibilities:

• Develop Web Applications: Design, develop, and maintain web applications using PHP and related technologies.
• Collaborate with Cross-Functional Teams: Work closely with front-end developers, designers, and product managers to integrate user-facing elements with server-side logic.
• Database Management: Design and manage databases, ensuring efficient data storage and retrieval.
• Code Optimization: Write clean, well-documented, and efficient code, and optimize existing code for better performance.
• API Integration: Develop and integrate APIs to enhance the functionality of web applications.
• Testing and Debugging: Perform thorough testing and debugging to ensure the stability and functionality of web applications.
• Stay Updated: Keep up-to-date with the latest PHP trends, tools, and technologies, and apply them to enhance our products.

Required Skills:

• Proficiency in PHP: Strong knowledge of PHP and experience with modern PHP frameworks like Laravel, Symfony, or CodeIgniter.
• Database Knowledge: Experience with MySQL or other relational databases, including database design and optimization.
• Familiarity with Front-End Technologies: Basic understanding of front-end technologies such as HTML, CSS, and JavaScript.
• API Development: Experience in developing and integrating RESTful APIs.
• Version Control: Proficiency in using version control systems like Git.
• Problem-Solving Skills: Ability to troubleshoot and resolve issues quickly and effectively.
• Attention to Detail: Commitment to writing high-quality code and maintaining coding standards.
• Team Collaboration: Ability to work effectively in a team environment and communicate clearly with colleagues.

Preferred Skills:

• Experience with CMS: Familiarity with content management systems like WordPress, Drupal, or Joomla.
• Knowledge of Cloud Platforms: Experience with cloud services like AWS, Azure, or Google Cloud is a plus.
• Security Best Practices: Understanding of security principles and how to apply them in web development.

What We Offer:

• Professional Growth: Opportunities for continuous learning and career advancement.
• Innovative Projects: Work on challenging and impactful projects that push the boundaries of technology.
• Supportive Environment: Join a team that values collaboration, creativity, and innovation.

Responsibilities:

 Develop and maintain high-quality, scalable, and efficient Java codebase for our ad-serving platform.

 Collaborate with cross-functional teams including product managers, designers, and other developers to

understand requirements and translate them into technical solutions.

 Design and implement new features and functionalities in the ad-serving system, focusing on performance

optimization and reliability.

 Troubleshoot and debug complex issues in the ad server environment, providing timely resolutions to ensure

uninterrupted service.

 Conduct code reviews, provide constructive feedback, and enforce coding best practices to maintain code quality

and consistency across the platform.

 Stay updated with emerging technologies and industry trends in ad serving and digital advertising, and integrate

relevant innovations into our platform.

 Work closely with DevOps and infrastructure teams to deploy and maintain the ad-serving platform in a cloud- based environment.

 Collaborate with stakeholders to gather requirements, define technical specifications, and estimate development

efforts for new projects and features.

 Mentor junior developers, sharing knowledge and best practices to foster a culture of continuous learning and

improvement within the development team.

 Participate in on-call rotations and provide support for production issues as needed, ensuring maximum uptime

and reliability of the ad-serving platform.

Within the Senior Back-End Drupal Developer role, you will be responsible for planning, building, and supporting websites for our clients.

Key responsibilities include:

• Identifying requirements and planning out the technical approach to implement the right solution for our clients
• Helping develop custom back-end functionality for our clients' Drupal websites
• Building web services and working with various APIs
• Helping to improve our development methods and practices demonstrating a commitment to quality
• Keeping up to date with the latest development trends and introducing new technologies where relevant and appropriate
• Providing support and maintenance for our clients' existing Drupal websites
• Supporting other members of the development team through training, code review and knowledge shares

Skills Required:

• Recent experience working with Drupal 8
• An excellent knowledge of PHP and a thorough understanding of Object-Oriented Programming (OOP) concepts
• Previous experience of working with APIs (JSON/XML)
• Experience in interacting with databases using SQL
• An understanding of version control systems such as Git
• Experience of working within a busy development environment with deadlines to meet
• Ability to understand problems and explain their complexity clearly to technical and non-technical stakeholders
• Understanding of the software development lifecycle
• Commitment to creating clear documentation and understanding the requirement for it
• Excellent verbal and written communication skills
• A friendly personality with strong interpersonal skills

KEY RESPONSIBILITIES

Develop and manage e-commerce websites, web applications & websites.

Analyze, design, code, debug, test, document & deploy applications.

Participate in project & deployment planning.

Must be a self-starter & be able to work with minimum supervision

Exp. In modules/extensions development/customization.

Exp. In Theme integration/customization.

Exp. In API creation/integration.

KNOWLEDGE AND SKILL

Extensive experience in PHP and MySQL.

Exposure to Magento 2, CMS, and JavaScript frameworks such as jQuery.

Demonstrable knowledge of XML, XHTML, HTML, CSS, Modules i.e. API integration, Payment Gateways, XML with a focus on standards.

Demonstrable source control experience