
Pioneered over the last 25 years by an eminent professor at Harvard Business School, this independent body effectively conducts indigenous research, offers academic and executive courses, extends advisory services to the Government and corporates as well as organises various events. It studies competitiveness of nations, regions and cities and generates suitable guidelines for business ventures and those in governance. It indeed offers unique and relevant solutions for socio-economic problems.
What you will do:
- Leading a team of researchers in certain projects, if and when required by the business
- Understanding the competitive landscape within each market
- Proposing research studies that will lead to impactful business decisions
- Developing and establishing a well-defined roadmap before starting a research project
- Working hand-in-hand with the business in understanding the various market, economic or such questions which are to be answered through relevant research
- Designing the research methodology and also Identifying and locating relevant information related to the particular research
- Identifying various data sources, collecting and analyzing data relevant to the research topic and also supporting in report-writing
- Performing statistical and qualitative analysis of data related to markets and competitors
- Planning and implementing project research processes and methodologies
- Monitoring the project output, analyzing the final conclusion and utility of the same in line with the business needs
Desired Candidate Profile
What you need to have:
- Masters in Economics or Public Policy is a must
- 3 – 5 years of experience in managing research process and outcomes
- Excellent communication skills and exceptional attention to details
- Ability to gather relevant data from various sources
- Strong problem-solving skills
- Strong quantitative and qualitative analysis skills
- Experience in leading a team of researchers is preferred

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Job Location - Andheri- Onsite
Role Overview
The Manager – Talent Acquisition will play a strategic and hands-on role in building a strong talent pipeline aligned with business goals. The role involves close collaboration with business leaders to proactively identify hiring needs, attract and recruit high-quality talent within defined cost and timelines, and continuously improve hiring outcomes through data-driven decision-making and superior candidate experience.
This position is responsible for driving recruitment excellence, optimizing sourcing channels (internal and external), and strengthening employer branding while ensuring compliance, consistency, and efficiency across the hiring lifecycle.
Principal Purpose
Partner closely with department heads and stakeholders to proactively identify current and future talent requirements.
Attract, engage, and hire the right talent at the right cost, quality, and time.
Explore, optimize, and manage multiple sourcing channels to build a sustainable talent pipeline.
Drive recruitment excellence through experience design, process optimization, and data-backed insights.
Key Responsibilities & Accountabilities
Strategic Workforce Planning
Identify talent needs and translate them into a comprehensive recruitment plan aligned with business priorities.
Ensure hiring plans are delivered within agreed timelines, budgets, and quality benchmarks.
Develop a deep understanding of role requirements, including technical skills, experience, and behavioral competencies required for success.
Stakeholder Partnership
Conduct detailed vacancy intake discussions with hiring managers to align on expectations, hiring strategy, and timelines.
Act as a trusted advisor to business stakeholders by sharing market insights, talent availability, and hiring trends.
Continuously evolve recruitment strategies based on changing business needs and market dynamics.
End-to-End Recruitment Management
Create and manage hiring plans with clear deliverables, milestones, and formal tracking mechanisms.
Coordinate, schedule, and conduct interviews in line with role specifications and organizational standards.
Screen, interview, and assess candidates to build strong shortlists within consistent timelines.
Conduct in-depth candidate interviews and anticipate hiring manager preferences to ensure strong role fit.
Talent Pipeline & Sourcing
Build and maintain a strong network of potential candidates through proactive sourcing, research, and relationship management.
Leverage internal talent pools, referrals, job portals, social media, agencies, and other sourcing channels effectively.
Ensure a continuous pipeline of ready-to-hire talent for critical and future roles.
Process Excellence & Data-Driven Decisions
Track and analyze recruitment metrics such as time-to-hire, cost-per-hire, quality-of-hire, and candidate experience.
Use data insights to improve hiring efficiency, decision-making, and overall recruitment outcomes.
Drive continuous improvement in recruitment processes, tools, and systems.
Team Leadership
Lead, mentor, and guide Talent Acquisition Specialists to ensure high performance and capability development.
Set clear goals, review performance, and foster a collaborative and high-accountability culture within the team.
ROLES AND RESPONSIBILITIES:
As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.
YOU WILL-
Incident & Ticket Management:
- Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
- Ensure customer issues are responded to and resolved within defined SLAs
- Drive prioritization, root cause resolution, and engineering coordination across product teams
- Personally manage and de-escalate high-severity issues with customers and internal teams
Process & Metrics Ownership:
- Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
- Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
- Establish strong feedback loops to engineering/product based on recurring issues
RCA & Knowledge Management:
- Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
- Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
- Build and maintain a knowledge base to improve internal resolution efficiency
Customer Interaction:
- Engage with enterprise customers on complex or long-running tickets
- Serve as a trusted escalation point for strategic clients
- Collaborate with Customer Success and Implementation teams for seamless client experience
Collaboration & Leadership:
- Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
- Build and mentor a lean L3 support team or tiger squads when required
- Drive a culture of accountability, learning, and proactiveness in technical support
IDEAL CANDIDATE:
- 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
- Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
- Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
- Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
- Excellent communication skills—able to speak fluently with both customers and engineers
- Data-driven mindset for reporting, insights, and stakeholder updates
- Experience working in retail tech, ERP, or platform businesses is a big plus
PERKS, BENEFITS AND WORK CULTURE:
- Comprehensive health insurance coverage.
- Excellent rewards and recognition policy.
- Transparent compensation policy with no unnecessary deduction in CTC.
- Annual company off-site and a variety of events, celebrations throughout the year.
- Travelling opportunities between our offices across the country.
- Annual company walkathon & related sporting events.
- Quarterly Coffee with CEO.
RESPONSIBILITIES SKILLS REQUIRED Build automated pipelines from TikTok Seller Center — live dashboards, no manual exports. Script and configure API-based automation flows (Make, Zapier, Python) from scratch. Use Claude AI daily to accelerate analysis, write code, and generate report narratives. Own the Growth team's full reporting cadence — weekly, monthly, ad-hoc. Support TikTok Shop daily operations: monitor KPIs, flag anomalies, coordinate data needs. Present insights and strategy to C-level stakeholders — concise, visual, confident. Excel / Sheets — Power Query, macros, dynamic dashboards Scripting — Python, JS, or Apps Script (write & debug code) Automation — Make / Zapier / API integrations BI Tools — Looker Studio, Power BI, or Tableau Claude AI — required, daily co-pilot (non-negotiable) E-commerce fluency — CAC, LTV, ROAS, funnel metrics Advanced English — C1/C2, written & spoken Proactive ownership — no hand-holding required
Title:TeamLead– Software Development
(Lead ateam of developers to deliver applications in line withproduct strategy and growth)
Experience:8– 10 years
Department:InformationTechnology
Classification: Full-Time
Location:HybridinHyderabad,India (3days onsiteand2days remote)
Job Description:
Lookingforafull-time Software Development Team Lead to lead our high-performing Information
Technology team. Thisperson will play a key rolein Clarity’s business by overseeing a development
team, focusingonexisting systems and long-term growth.Thisperson will serveas the technical leader,
able to discuss data structures, new technologies, and methods of achieving system goals. This person
will be crucialin facilitating collaborationamong team members and providing mentoring.
Reporting to the Director, SoftwareDevelopment,thispersonwillberesponsible for theday-to-day
operations of their team, be the first point of escalation and technical contactfor theteam.
JobResponsibilities:
Manages all activities oftheir software developmentteamand sets goals for each team
member to ensure timely project delivery.
Performcode reviews andwrite code if needed.
Collaborateswiththe InformationTechnologydepartmentand business management
team to establish priorities for the team’s plan and manage team performance.
Provide guidance on project requirements,developer processes, andend-user
documentation.
Supports anexcellent customer experience bybeingproactive in assessing escalations
and working with the team to respond appropriately.
Uses technical expertise to contribute towards building best-in-class products. Analyzes
business needs and develops a mix of internal and externalsoftware systems that work
well together.
Using Clarity platforms, writes, reviews, and revises product requirements and
specifications. Analyzes software requirements,implements design plans, andreviews
unit tests. Participates in other areas of the software developmentprocess.
RequiredSkills:
ABachelor’s degree inComputerScience,InformationTechnology, Engineering,or a
related discipline.
Excellentwritten and verbalcommunication skills.
Experiencewith .Net Framework,WebApplications,WindowsApplications, andWeb
Services
Experience in developing andmaintaining applications using C#.NetCore,ASP.NetMVC,
and Entity Framework
Experience in building responsive front-endusingReact.js,Angular.js,HTML5, CSS3 and
JavaScript.
Experience in creating andmanaging databases, stored procedures andcomplex queries
with SQL Server
Experiencewith Azure Cloud Infrastructure
8+years of experience indesigning andcoding software inabove technology stack.
3+years ofmanaging a teamwithin adevelopmentorganization.
3+years of experience in Agile methodologies.
Preferred Skills:
Experience in Python,WordPress,PHP
Experience in using AzureDevOps
Experience working with Salesforce, orany othercomparable ticketing system
Experience in insurance/consumer benefits/file processing (EDI).
SPAY FINTECH PVT LTD is looking for a talented [Banking Alliancer] to join our growing Banking Alliance team!
*About SPAY FINTECH PVT LTD*
SPAY FINTECH PVT LTD is a leading provider of innovative payment solutions in India. We are committed to empowering businesses and individuals with secure, convenient, and affordable financial services.
*About the Banking Alliance team*
The Banking Alliance team is responsible for building and fostering relationships with key banking partners to expand our reach and offer our services to a wider audience.
*About the role*
In this role, you will be responsible for:
* Developing and maintaining strong relationships with banking partners
* Negotiating and finalizing agreements with banks
* Managing the onboarding and integration of new banking partners
* Supporting the ongoing maintenance and optimization of existing partnerships
* Identifying and analyzing new partnership opportunities
* Contributing to the development and execution of the Banking Alliance strategy
*Qualifications*
* Proven experience in relationship management, preferably within the financial services industry
* Strong understanding of the Indian banking landscape and regulatory environment
* Excellent communication, negotiation, and interpersonal skills
* Ability to work independently and as part of a team
* Strong analytical and problem-solving skills
* Experience working with data and financial models (a plus)
*Benefits*
* Competitive salary and benefits package
* Opportunity to work in a fast-paced and dynamic environment
* Be part of a team that is making a real difference in the financial services industry
Regards
Harsh Porwal
harsh at spay.live
Key Responsibilities:
1. Software Development:
- Design, develop, and maintain robust, scalable, and high-performance applications using the .NET framework.
- Implement and test software components to meet project requirements.
- Collaborate with other team members to understand business needs and translate them into technical specifications.
2. Review and Optimization:
- Conduct code reviews to ensure code quality, best practices, and adherence to coding standards.
- Identify and implement performance optimizations to enhance the overall efficiency of the applications.
3. Troubleshooting and Debugging:
- Investigate and resolve software defects and issues in a timely manner.
- Perform debugging and troubleshooting activities to identify and fix software bugs.
4. Documentation:
- Create and maintain technical documentation for software components, processes, and procedures.
- Provide clear and comprehensive documentation to assist other team members and stakeholders.
5. Collaboration:
- Work closely with cross-functional teams, including product managers, designers, and QA engineers, to deliver high-quality software solutions.
- Participate in Agile/Scrum development processes and contribute to sprint planning, daily stand-ups, and retrospectives.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience as a .NET Developer or Software Developer.
- Strong proficiency in C# and the .NET framework.
- Experience with ASP.NET MVC, Web API, and other relevant technologies.
- Knowledge of front-end technologies such as HTML, CSS, and JavaScript.
- Familiarity with database systems, particularly SQL Server.
- Understanding of software development best practices, design patterns, and architecture.
- Excellent problem-solving and debugging skills.
- Strong communication and collaboration skills.
Preferred Skills:
- Experience with cloud platforms, such as Azure or AWS.
- Knowledge of DevOps practices and tools.
- Familiarity with containerization and orchestration technologies (Docker, Kubernetes).
- Experience with agile development methodologies.
Benefits:
- Competitive salary
- 5 days working
- Professional development opportunities
- Flexible work schedule
As a Senior Software Engineer your job is to write quality code, act with strong ownership, execute on and add to the vision of the engineering team, working with product and wider stakeholders. You will be working on developing Process Builder — our proprietary platform that orchestrates work across an automation engine and a labor marketplace.
Culture
Every engineer should be constantly learning and growing. As an experienced engineer, you should be eager to learn and grow every day. We expect you to raise the bar for performance on the engineering team.
Our team currently consists of 7 partner engineers and a dozen more agents and interns. The team will double in the coming year — you have an opportunity to mentor and lead.
Execution
The first principle of execution is reliable delivery — you honor your commitments. You should set clear expectations for your deliverables and drive through to success. The formula for success? Say what you’re going to do, do it, and then let everyone know that it’s done.
The second principle of execution is intelligent prioritization. Your job is to put the puzzle pieces together in a sensible, expedient way. We’re not just building a product or a platform. We’re building a company.
Architecture
We are always striving to build the right thing. You are a key partner for Product, and you’re a critical stakeholder because you know what can be built and what will work. You will focus your energy on one of our core products and act as an owner.
The ideal candidate has learned from experience that technical decisions have far-reaching consequences. As an experienced professional engineer, you are always mindful to avoid technical debt and waste.
The Technology
Our platform is TypeScript from top to bottom.
We’re opinionated about modern JavaScript and about the best way to use it. Our stack trends towards the latest and greatest:
We believe that a monorepo with micro frontends is the best approach for us. We’re avid users of NextJS, React, Prisma, Postgres, NX Workspaces and tRPC.
We’re always eager to learn and grow and try new technologies.
Working Schedule
The candidate should be available between 10am to 3pm EDT from Monday to Friday.
Job description
Role and Responsibilities:
- Develop web portals using Angular 5+ and NodeJs
- Collaborate with Project Manager/Department Manager to develop front end of web application
- Write clean, scalable code using Angular 5+ and NodeJS programming languages, revise, update, refactor and debug code
- Delivering a complete front-end application
- Ensuring high performance on mobile and desktop
Major Challenges:
- To be updated with the new technologies and development techniques for frontend and backend.
- Build and maintain a report base for project candlelight
- Ensure the accuracy and the quality of the data communicated between the frontend and backend
Candidate should pro-actively identify, assess, and manage all risks to the objectives of the department and report these on a quarterly basis to his Line Manager. The job holder should follow the risk policy and procedures of the organisation in doing so.
Skills Required:
- Excellent communication skills (both written and verbal) and interpersonal skills
- Self-directed and self-motivated with the ability to take charge or play a supporting role
- Administrative and organisational skills
- Good problem analysis and problem-solving skills
Competencies:
- Strong object-oriented JavaScript, MVC
- CSS precompilers like Sass and LESS
- Skills in one or more chosen frameworks/libraries like jQuery or Bootstrap, Javascript
- HTML 5, CSS Modules, npm
- jQuery, jQueryUI, TypeScript
- Able to integrate existing API (REST), web services, WCF.
- Troubleshoot problems with application development and use
- Excellent conceptual, and critical thinking capabilities
- Excellent troubleshooting and communication skills
- Angular5+, MVC frameworks Angular
- Node Js
Education, Experience and Formal/Professional Qualifications:
- Graduate in Computer Science, Engineering or a related field
- Minimum two years experience in a similar role with an emphasis on technical support including good track record on Angular 5+
- Prior experience with any insurance company / product is a plus.
FreightCrate Technologies is a Logistics Technology company that aims to transform international shipping through innovative and cost-effective tech solutions that can mutually benefit exporters, importers and logistics service providers.
Our web-platform, FreightCrate offers online tech-enabled quote and shipment management solutions for export and import businesses to and from more than 50,000 global locations.
We have had more than 50 media coverages including Entrepreneur, Maritime Gateway, Cargotalk, BW Disrupt, INC42, Silicon India, Tech Observer and several other newspapers and online magazines.
Our vision is to utilize cutting edge technology, engineering, deep learning and artificial intelligence to create an intelligent freight management system that can automate and optimize international trade operations for global businesses.
FOUNDERS:
Samir Lambay is the Co-Founder and CEO with an MSc in Shipping, Trade and Finance from Cass Business School, London, UK with Distinction.
Samir has worked in the shipping and logistics industry across both family businesses and multinational companies. His most recent job was at DB Schenker Logistics (Part of Deutsche Bahn Group - Fortune 200) where he was the youngest Vertical Manager globally and won two awards including Vertical Manager of the year and a Global Award.
Ruchi Dogra is a Co-Founder & Director and is in charge of sales and marketing. She has worked for over 15 years across the top 3 logistics/supply chain companies globally. She set-up the hotel, wines and beverages vertical at Kuehne & Nagel and DB Schenker. Her latest assignment was at DHL Global Forwarding where she worked as a Vertical Manager for Engineering and Manufacturing; handling top Indian and multinational accounts including several Fortune 100 companies. She brings with her an extensive knowledge in strategy, sales, operations and customer service.
Title
Software Developer
Description
The Software Developer’s role is to develop new innovative programs to optimize and automate user experiences by creating high-quality, innovative and fully performing software that complies with coding standards and technical design.
Should be familiar with the software development life cycle (SDLC) from preliminary system analysis to tests and deployment.
Compensation
As this is a new business the compensation is negotiable and we will make an offer depending on the experience of the candidate.
Responsibilities
• Design flowcharts, layouts and documentation to identify requirements and solutions
• Produce clean, efficient code based on specifications
• Execute full software development life cycle (SDLC)
• Integrate software components and third-party programs and API’s
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting
Skill Sets:
• PHP/Python
• AWS & Cloud-computing
• Mysql/PostgreSql
• Memcache/Redis
• Frontend technologies HTML, CSS, JS, ReactJS, Vue.js
• Frameworks like Django
• DevOps
• ELK
• Tools like Datadog, NewRelic, etc
• Shell-scripting
• Setting & managing dev/beta/prod environments
• Tools like Jenkins, Chef, Puppet, Ansible, etc.
• Knowledge of Solr/Elastic search will be an advantage
Personal Requirements:
• Min of 3+ years of Hands on experience in Web development, algorithm design, implementation, architecture design, product management, databases and UI/UX in consumer facing applications.
• Experience on projects involving engineering and algorithmic functions, machine learning, deep learning and artificial intelligence is very advantageous.
• Creative self-starter who is comfortable with both taking initiative and working in teams.
• Previous experience working on logistics technology products is advantageous but not mandatory.
• Strong communication skills.
• Willingness to learn and utilize emerging technologies.
• Sincere passion to use disruptive technologies that can be globally significant.











