Senior Relationship Manager

Job Title : Software Engineer (.NET, Azure)

Location : Remote

Employment Type : [Full-time/Contract]

Experience Level : 3+ Years

Job Summary :

We are looking for a skilled Software Engineer (.NET, Azure) to develop high-quality, secure, and scalable software solutions. You will collaborate with product owners, security specialists, and engineers to deliver robust applications.

Responsibilities :

• Develop and maintain server-side software using .NET (C#), SQL, and Azure.
• Build and secure RESTful APIs.
• Deploy and manage applications on Azure.
• Ensure version control using Azure DevOps/Git.
• Write clean, maintainable, and scalable code.
• Debug and optimize application performance.

Qualifications :

• 3+ Years of server-side development experience.
• Strong proficiency in .NET, SQL, and Azure.
• Experience with RESTful APIs and DevOps/Git.
• Ability to work collaboratively and independently.
• Familiarity with Scrum methodologies.

The Telecaller Executive is responsible for making outbound and handling inbound calls to potential or existing customers to generate leads, provide information about products or services, and support business growth. The role focuses on building customer relationships and achieving calling targets.

Key Responsibilities:

• Make outbound calls to potential customers from provided data
• Handle incoming calls and respond to customer inquiries
• Explain company products, services, and offers clearly
• Generate and qualify leads, and schedule appointments if required
• Maintain call records and update customer details in the system
• Follow up with customers for feedback or conversions
• Achieve daily/weekly call and performance targets
• Handle customer objections politely and professionally
• Coordinate with the sales or operations team when needed

Languages known:

Tamil / English, Malayalam/Hindi

NOTE:

ONLY CANDIDATES FROM COIMBATORE

FEMALES PREFERRED.

Description

Industry- Beverages

Required Skills:team handling, Willingness to Travel, Defining the pricing strategy, Delivery of brand P&L Performance targets, Define brand positioning

Responsibilities for Brand Manager

With our Consumer at the heart, your key focus will be to:

• Build deep understanding of target consumer groups, across key geographies in India
• Own the Brand Purpose and define positioning for the brand. Drive communication development in line with Brand purpose and positioning.
• Identify the key market intelligence that will drive strategic business decisions
• Partner with Sales teams in achieving brand plans, and channel execution plans.
• Participate in defining the pricing strategy in close partnership with the commercial team.
• Secure sign-off from Regional Commercial Managers on the proposed Volume Budget and then own delivery of the plan, inspiring distributors, and commercial teams to execute the plan with excellence
• Be accountable for delivery of brand P&L performance targets. Closely monitor brand KPI's: Revenue / Profitability / Market Share & Equity
• Ensure measurement and evaluation & a learning plan to identify, codify and rollout successful brand growth drivers
• Oversee design and execution of selected brand assets
• Digitally savvy with social media expertise to lead digitalization of activities.
• Oversees development of all consumer-facing brand assets and activities during Annual Planning process and secure alignment with Regional Commercial Managers on all planned brand communication
• Develop Brand Playbooks and Templates for market use.
• Ensure all brand assets developed adhere to brand guidelines.

We are a start-up based out of Bengaluru & Delhi NCR. We are engaged in development of next generation missions and technologies (NGM&T) towards future warfare needs of the Indian defence forces. It is undertaking research towards enhancing persistence and autonomy for unmanned vehicles and robotic swarms. NRT’s product development portfolio includes a solar power stratospheric high altitude pseudo satellite (HAPS) unmanned platform and an air/ground launched stand-off autonomous system.

Roles and Responsibilities:

● Collaborate with a cross-disciplinary team to design and implement novel AI solutions

● Research state-of-the-art modelling and training techniques

● Propose, prototype, and validate hypotheses to lead our business and product roadmaps

● Evaluate new technologies and innovate to improve product competitiveness

Must have Skills:

● Deep knowledge and hands-on experience of working with various AI/ML models

● Ability to choose/build optimal DNN architecture and end-to-end model delivery pipeline

● Proven track record of applying ML techniques beyond conventional supervised learning (Eg: active learning, reinforcement learning, and knowledge distillation)

● Working knowledge in the following specialized domains of Robotic Navigation or Large Language modelling is a plus

● LLM - Instruction Tuning - RAG Robot Navigation - 3D modeling - Localization - Path planning

● Good in Data-structures and Algorithms

● Well acquainted with programming using python, torch/tensorflow

● Working knowledge of ML-Ops and tools like mlflow will be a plus

● Strong analytical, written, and verbal communication skills

● Mentoring junior ML engineers Experience Masters and 8+ years of experience or PhD with 3+ years experienc

• Owning Fintech Fraud Risk products across account opening and account and activity monitoring
• Defining OKRs for success such as % approvals, bp in losses, good customer friction, precision/ recall etc.
• Thinking out of the box and identifying opportunities where we can build world class Fraud Risk solutions either in-house or via partnerships
• Working with Engineering to create risk capabilities, analytics and decisioning logic to identify, analyze and prevent suspicious activities, including but not limited to: Identity Fraud, Account Takeover/ Abuse Fraud, Transactions Risk, Unauthorized Chargeback Risk etc.
• Driving Proof of Concepts and Demos to illustrate the company's capabilities
• Working with Sales, Business Operations and Engineering to meet internal and external stakeholder needs
• Researching emerging issues impacting Fintech players and ideating on solving their digital risks through innovation
• Validating supply partnerships to be used in solutioning, where needed
• Collaborating with external partners and clients and standardizing integration strategy for the company's input/ output and client feedback loops

Desired Candidate Profile

• 5-7 years of experience in Product Management, preferably in Financial Fraud Risk
• Career concentration in Fintechs, Payments or Risk Service Providers
• Experience in developing requirements for Risk score-based rules engines, Classification and Regression models etc.
• Bachelor’s degree or higher, preferably in Maths, Statistics or an area of Technology
• Strong quantitative abilities, distinctive problem-solving and excellent analytics skills
• Strong organizational, communication, presentation and project management skills
• Experience with analytical/ statistical tools like SQL, SAS, Altair Knowledge Studio, R or Python preferable
• Experience in experimentation and A/B testing a plus
• Strong sense of product design and customer empathy    

• Delivering a complete Front-end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the web service/ application
• Communicating with external web services

Technical/Functional Skills:

• 3 to 5 yrs of experience working as an Angular Developer
• Experience in Angular 7,8,9 versions are mandated.
• Proficiency in CSS, HTML, javascript
• Experience on Multi-Language is preferable
• Knowledge on Arabic design is a plus
• Experience on Components based Architecture
• Experience on CSS Grids and Flex Layout mandatory
• Well versed with coding standards
• Be able to provide effort estimations based on the customer requirements
• Experience of implementing enterprise level Angular applications and the related Architecture
• Implementation knowledge on Agile, working experience on Continuous Integration (CI) process is required
• Experience of integration with SAP is highly desirable
• Working knowledge with databases ORACLE, SQL Server, mySQL
• Be hands-on technical and should work as either individual contributor or team member
• Must have knowledge in code version mechanism using tools like TeamCity, GitHub
• Knowledge on Agile scrum and waterfall methodology
• Optimizing performance of code and reviewing code of junior developers
• Work closely with the architecture team and provide architecture inputs
• Experience with understanding of mobile related frameworks like Cordova is a plus
• Comfortable dealing with APIs and utilizing oDATA/REST / JSON interfaces
• End-to-End experience - Discovery to Deployment of Angular applications Soft Skills Required
• Good communication and interpersonal skills
• Candidates should be independent thinkers, thought leaders, good presentation and communication skills and great at solving problems

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work on a remote cross-functional team where you’ll play a critical role in designing, planning, development, deployment and observing your code in production.   
• Develop high performance, highly scalable and accessible web applications. Our web app is used by over 20 million educators, students and parents worldwide.  
• Meet tight deadlines in a rapid application development environment.  
• Collaborate with Product Management, Design, and Operations teams to create and deliver tested features to production.  
• Collaborate with specialists across web, mobile, and operations to achieve a better user experience for our product.  
• Be able to assess and bring in industry information into your decisions and learn new technologies: AWS is releasing new tools every day, there are new open source libraries to vet and you will be a party to helping us vet and pick the best tool for the job.  
• Be willing to work in any area of the codebase if needed, this can include JavaScript/TypeScript/Node, PHP, Java or other technologies.  
• Help staff, build, and form the culture around a team of 5 engineers, a product manager, designer, QAs and associated supporting roles.

Qualifications include:

• Strong CS fundamentals including familiarity with data structures and especially the asynchronous challenges that face JavaScript developers today.   
• Experience developing in at least 2 server side languages (PHP, node.js, …)  
• Experience developing in at least 1 client side JS framework (ReactJS, Angular, …)  
• Experience testing software in alignment with the Test Pyramid.  
• Experience with datastores, either SQL (MySQL preferred) or NoSQL, and the ability to talk deeply about them.  
• Able to identify the source of complex problems occurring as a result of multiple systems interacting (experience with observability tools such as datadog/newrelic is a plus).   
• Experience working on a team of 5 engineers plus supporting roles (e.g. QA, design, etc), preferably as a Senior Software Engineer.  
• Experience with code review, being able to sign-off on another team member’s code ensuring high quality standards.  
• Be self-sustained even when tackling the highest profile, most difficult work across the organization.  
• Willingness to accept responsibility and be accountable not only for your own work but the work of the team as a whole.  
• Experience working with other people’s code, how to dig into it and make tactical changes with minimal side effects.  
• A solid understanding of how to break down user stories and give estimates that include accessibility and security requirements.  
• Be able to see roadblocks far ahead, across many vectors of risk  
• Be a true team player! Ensuring their knowledge and expertise is shared amongst other team members and even cross-team and be willing to seek out opportunities to mentor teammates.  
• A commitment to learning about anything you don’t know on your own and without much supervision.  
• Superior communications, organization and relationship building skills — you’re going to be working on cross-team efforts, so this is essential.  
• Self-motivation as well as ability and desire to learn new technologies, applications, processes, and environments.  
• A belief that delivering code to production is just one step in the process. Observing and owning the code you wrote goes hand in hand with construction.  
• A desire to take on whatever challenge is most important. This could be tackling something you are familiar with, or it could require a deep dive into a whole new world. The key is having the right attitude.   

About the Company

Leap Info Systems Pvt. Ltd. - A software product company with its products and solutions in the convergent lighting controls and automation. Recently Leap acquired elitedali – worlds first Niagara based lighting controls and automation solution, from one of the leading US organization.

We are a passionate team on a mission to develop innovative controls and automation products. We are expanding our product development team and are in search of like-minded highly passionate team members who would like to contribute to the leading lighting controls and automation product. We have customers in India, Europe, USA, and Australia.

Eligibility

Any suitable graduates (0 to 2 years experienced) who meet prescribed qualities and job responsibilities. Preferred but not limited to engineering graduate in Computer/IT/Instrumentation/EnTC etc.
Job Responsibilities

Be a part of the product development team for maintaining as well as developing new products based on JAVA and Niagara Software framework.

Qualities

• Self-Learner
• Analytical skills
• Able to work with Cross-functional team
• Problem-solving approach
• Good Team Player with Positive vibes

What you must have,

• Hands-on programming at academic or at the hobby level.
• Good knowledge of Java/J2EE related technologies
• Good knowledge of solution-based approaches
• Good communication skills - phone, email and in-person.

What you can expect from LEAP,

• Positive conducive working environment to grow with cross-functional team members.
• Flexi working hours with defined responsibilities.
• Opportunity to work with leading open standard automation framework like Niagara Software, Lighting controls technologies like DALI, Wireless etc
• Be the active part of an emerging global product company