Senior Quality Analyst

We have opportunity for Customer Care Support / Customer Service 

Job Location : Ambavadi ( Ahmedabad)

Fresher can also apply

Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)

Job Description :

We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.

Handling call and email inquiries /queries raise by the prospects & clients.

Accuracy, attention to detail and ability to explain complex information clearly and simply.

He who applies must have Product Knowledge, Quality Focus, Problem Solving,

Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing

Information and Multi-tasking.

Qualifications :

Minimum qualification required is graduate/post graduate degree in any field except engineering.

The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)

He/she should have a right attitude.

We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.

Candidate should have be loyal, honest.

Candidate should have a long term vision & should be decision maker.

Location: Hybrid/ Remote

Openings: 2

Experience: 5+ Years

Qualification: Bachelor’s or Master’s in Computer Science or related field

Job Responsibilities

Problem Solving & Optimization:

• Analyze and resolve complex technical and application issues.
• Optimize application performance, scalability, and reliability.

Design & Develop:

• Build, test, and deploy scalable full-stack applications with high performance and security.
• Develop clean, reusable, and maintainable code for both frontend and backend.

AI Integration (Preferred):

• Collaborate with the team to integrate AI/ML models into applications where applicable.
• Explore Generative AI, NLP, or machine learning solutions that enhance product capabilities.

Technical Leadership & Mentorship:

• Provide guidance, mentorship, and code reviews for junior developers.
• Foster a culture of technical excellence and knowledge sharing.

Agile & Delivery Management:

• Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives).
• Define and scope backlog items, track progress, and ensure timely delivery.

Collaboration:

• Work closely with cross-functional teams (product managers, designers, QA) to deliver high-quality solutions.
• Coordinate with geographically distributed teams.

Quality Assurance & Security:

• Conduct peer reviews of designs and code to ensure best practices.
• Implement security measures and ensure compliance with industry standards.

Innovation & Continuous Improvement:

• Identify areas for improvement in the software development lifecycle.
• Stay updated with the latest tech trends, especially in AI and cloud technologies, and recommend new tools or frameworks.

Required Skills

• Strong proficiency in JavaScript, HTML5, CSS3
• Hands-on expertise with frontend frameworks like React, Angular, or Vue.js
• Backend development experience with Java, Spring Boot (Node.js is a plus)
• Knowledge of REST APIs, microservices, and scalable architectures
• Familiarity with cloud platforms (AWS, Azure, or GCP)
• Experience with Agile/Scrum methodologies and JIRA for project tracking
• Proficiency in Git and version control best practices
• Strong debugging, performance optimization, and problem-solving skills
• Ability to analyze customer requirements and translate them into technical specifications

We are looking for a candidate with good communication skills who is hard-working and eager to learn. The ideal candidate should be able to join the company as soon as possible and must be capable of working independently as well as being a strong team player. Knowledge of WordPress, Joomla, CakePHP, or any other open-source platform will be an added advantage. Key technical skills required for this role include Cake PHP, HTML, CSS, MySQL, JavaScript, jQuery, and AJAX.

Position: CakePHP Developer

Required Skills & Knowledge

• Strong understanding of OOP (Object-Oriented Programming) concepts
• Proficiency in PHP, MySQL, HTML, AJAX, JavaScript / jQuery
• Working knowledge of Magento or WordPress (any one)
• Familiarity with social media APIs (e.g., YouTube, Vimeo, Facebook, Twitter, Dailymotion) is preferred
• Ability to quickly learn and adapt to different development tools
• Experience with CakePHP (Framework / Open Source)
• 
  

Job Types: Full-time, Permanent, Internship



Benefits:

• Flexible schedule
• Leave encashment
• Provident Fund

Organisation- A leading Venture Capital firm in Bangalore.

Job responsibilities-

● Partnerships and Strategic Alliances: Build and manage an exclusive global network of technology partners providing portfolio companies access to a sought-after community of experts, intentional support and valuable resources. Source, filter and maintain partner lists across, talent, sales, marketing, product, design, technology etc that directly catalyse growth.

● Founder Community: Lead and implement the founder community strategy that puts the founders' growth and learning at the centre. You will engage and foster the community through intentional programs and content strategy.

● Events Management: You’ll design exclusive and thoughtful events and community engagement initiatives. The events will take many different forms: large speaker events, small group and interactive group discussions, that'll help 3one4 founders and their teams build formidable and enduring companies.

● Manage the Ecosystem: From portfolio founders, advisors, corporate networks, and investors, you'll be responsible for managing and creating truly engaging and meaningful touchpoints for the 3one4 ecosystem. You will also play a key role in identifying and establishing meaningful relationships with global and local partners who will play an impactful role in our growth journey.

 Managing the talent services for early-stage teams - identifying tools to help manage the pipeline and talent database; managing and tracking open roles from portfolio and talent partners.

● Operations: Manage operations, Identify gaps in processes and build systems around tasks.

Java Full stack developer for Tech ladd company

Learned company standards of application software development, Agile and iterative 

development methodologies

Adept at planning and executing deployment of system features, orchestrating the integration, and maintaining the system throughout its life cycle. Proficient in interacting with key clients, understanding their requirements to complete projects within stipulated time and budget, and ensuring optimum client satisfaction.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management