Senior UX designer

Job Title : IBM MQ Administrator

Experience : 8+ Years

Locations : Bangalore / Pune / Hyderabad

Positions Open : 5

Shift Timings :

• 07:00 AM – 04:00 PM IST
• 02:00 PM – 11:00 PM IST
• 10:30 PM – 07:30 AM IST (Night Shift)

Work Mode : Hybrid (3 Days Work from Office)

Job Summary :

We are seeking experienced and skilled IBM MQ Administrators to join our team.

The ideal candidate will have a deep understanding of IBM MQ, IBM WebSphere, and associated middleware technologies.

This role involves managing and maintaining the messaging infrastructure to ensure secure, efficient, and reliable communication between applications across the enterprise.

Key Responsibilities :

• Administer, monitor, and support IBM MQ infrastructure.
• Manage and troubleshoot IBM WebSphere, Tomcat, JBoss, and Apache environments.
• Configure and maintain AppConnect integrations.
• Perform regular system health checks, maintenance, upgrades, and patch management.
• Monitor message queues, logs, and system performance for timely issue resolution.
• Work in a multi-shift environment and provide on-call support as needed.
• Collaborate with application and infrastructure teams to support deployments and troubleshooting.

Must-Have Skills :

• IBM MQ Administration
• IBM WebSphere
• Apache Tomcat
• AppConnect
• JBoss
• Apache HTTP Server

Good-to-Have Skills :

• IBM WebSphere Application Server (WAS)
• Microsoft IIS

• Preparing and designing rough draft illustrations according to client specifications.
• Creating complete illustrations by combining painting, hand-drawn and digitally created images.
• Refining image design using illustration software.
• Enhancing the design concept using a wide range of colours and graphics.

Requirements:

CANDIDATE MUST BE FROM KOLKATA LOCATION

MUST HAVE Good Communication skills

COMFORTABLE WITH NIGHT SHIFT

• Proven work experience as an Illustrator, Graphic Designer or similar role
• Demonstrable portfolio of completed illustrations
• A strong portfolio of digital illustration work
• Solid knowledge of Adobe Illustrator
• Strong aesthetic and conceptual skills
• Ability to collaborate and meet deadlines

Salary: 30,000/- to 40,000/-

Job Description:

• This is BPO Night shift job (US Voice process) in Nagercoil.

• This is purely night shift with fix saturday sunday off .

• This is not sales or tele marketing, it is to help the US citizens .

• It is work from office only. with salary range 15000 to 25000 per month along with unlimited incentives based on leads that you generate.(per lead you get Rs 500)

Responsibilities:

• Handle outbound calls to international customers.

• This is US Government project that you will be working on where you get the details of customers and complete the further process.

• Maintain accurate and detailed records of customer interactions and transactions.

• Collaborate with team members to achieve individual and team goals.

• Strive to achieve customer satisfaction and ensure positive feedback.

Requirements:

• Freshers and Experienced both can apply.

• Excellent communication skills / Fluency in English.

• Ensure Timely& Professional Responses to all queries.

• Strong ability to multitask and take fast decisions independently.

• Night shift only.(7.30 PM to 4.30 AM.)

Benefits:

• Competitive salary + incentives.

• After shift Drop facility for females only.

• ESI, PF, and insurance benefits

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Qualification: Bachelor's degree (B.E./B. Tech) in (CE/IT)Or MCA Or MSC IT

Skills:

Must Have:

- Oops

- Asp.Net MVC

- Dot.net Core

- MS SQL Server

- JQuery&Javascript

- RestAPIs

- Entity Framework

- HTML

- CSS

Good to Have:- TypeScript/Angular/React

- Xamarin/MAUI

Soft Skills:

- Good Communication skill.

- Able to create design document from the Requirements

- Can handle individual projects.

- Can manage a team and be a good team player.

- Clear reporting to the Client or manager.

Tools:

- Visual Studio

- VS Code

- Git

- Postman

Experience:

4-5+ years of experience in Web and APIs development in Dot Net C#/Vb.net & SQL Server

Roles & Responsibilities:

1. Participating in design discussions and solving complex business problems.

2. Responsibility for technical projects and see them into production following standard

development and quality processes.

3.Utilization of standard Microsoft stack technologies.

4. Supporting developers by providing technical and task direction.

5. Create technical and operational system documentation.

6. Ensuring compliance with IT Technology Roadmap.

7. Production support and escalation.Provide point of escalation during the day and off-hour.

8. Work closely with the development management team to design and implement use cases.

9. Analyze business requirements then design and code web applications, services, and batch

processes or Rest APIs.