Senior QA Automation Engineer

About MyOperator

MyOperator is a Business AI Operator platform that allows businesses, teams, and AI Agents to work in tandem for customer operations, i.e., handle Sales, Support, Escalation, Feedback, and Refund processes. With over 12,000+ businesses using our platform, we are the largest in the space.

MyOperator is built for people who want to work on ambitious problems at a meaningful scale. We value ownership, speed, critical thinking, and a bias for building things that create real customer and business outcomes. This is a high-expectation, high-learning environment where people are trusted to think independently, challenge ideas openly, move with urgency, and keep raising the bar as we build for long-term impact.

Role Overview

MyOperator's platform handles billions of real-time interactions - cloud call centers, IVR flows, WhatsApp APIs, AI voicebots, and a unified communication suite. As Manager QA, you will own quality across this entire product surface: from defining the QA strategy and automation architecture to taking accountability for production escapes and release confidence.

This is not a sign-off role. You define what "good" looks like, build the systems to enforce it, and lead a team that treats quality as a product outcome, not a checkpoint. You will work directly with Engineering, Product, and DevOps to embed quality at every stage of the development lifecycle. If you've scaled automation frameworks, reduced defect escape rates measurably, and built QA cultures where the team doesn't wait to be told what to test, this role is built around you.

Key Responsibility Areas

• Own and enforce the quality bar across MyOperator's full product suite - Cloud Call Center, IVR & Call Flows, WhatsApp API, AI Voicebots, and Unified Communication Platform from sprint planning through production.
• Architect and scale automation frameworks across UI (Web/Mobile), REST and GraphQL APIs, and end-to-end integration flows; integrate these into CI/CD pipelines for continuous testing.
• Define, track, and improve quality metrics including defect escape rate, automation coverage percentage, test cycle time, flakiness rate, and Mean Time to Detect (MTTD).
• Lead performance and load testing strategies using JMeter, k6, or Locust to validate system behavior under production-scale traffic conditions.
• Drive Root Cause Analysis (RCA) for production incidents and implement systemic fixes to prevent recurrence, not just mitigation.
• Lead, mentor, and scale the QA team; set clear performance expectations, run regular calibrations, and build an ownership-driven, bias-for-action team culture.
• Establish and maintain release entry/exit criteria, test environment parity with production, and structured test data management processes.

Requirements - Must Have

• 5-8 years in QA with at least 2 years in a lead or ownership role managing a team of 3 or more.
• Prior experience with technologies like Telephony, VOIP, WebRTC, Voice Bots, Sockets, and WebSockets is a must-have.
• Hands-on experience in testing and quality assurance of applications/products involving UDP (User Datagram Protocol) communication, including validation of reliability, performance, and network-level troubleshooting.
• Hands-on expertise with one or more automation frameworks: Selenium, Cypress, Playwright, or Appium with a demonstrated ability to build or significantly scale a framework from the ground up.
• Proficiency in Python, Java, or JavaScript for writing and maintaining automation code.
• At least 2+ years of strong hands-on experience in API testing using Postman or RestAssured, and CI/CD integration using Jenkins, GitHub Actions, or GitLab CI.
• Documented track record on the resume (via explicitly stated metrics) demonstrating a quantifiable reduction in defect escape rates or improvement in automation coverage.
• Experience with performance/load testing tools (JMeter, k6, or Locust) in a real production context.

Requirements - Good to Have

• Prior experience at a SaaS, CPaaS, or Cloud Telephony company; understanding of SIP or IVR.
• Exposure to AWS, GCP, or Azure in the context of test environment management or deployment pipelines.
• Experience testing microservices and event-driven systems, including webhooks, async flows, and message queues.
• Familiarity with contract testing (Pact) or AI/ML-specific testing - chatbots, voicebots, NLP output validation.
• Knowledge of basic security testing principles, OWASP top 10, or chaos/resilience testing.

This profile is not for

• Someone whose primary mode (as inferred from past role descriptions) is purely reviewing test cases and delegating execution rather than building and owning the automation stack themselves.
• Someone who treats QA sign-off as the finish line—this role is accountable for customer experience, not just green test runs.
• Candidates lacking demonstrable, hands-on evidence of building automation frameworks in their profile; this role cannot be fulfilled by purely manual QA or strictly managerial profiles

Job Title: L1, L2 Javascript Support Roles

Location: Bangalore. Mode: Work from Office.

Experience: Min 1+ years.

Company Description

TopGrep Tech, an ISO 27001:2022 and DPIIT-certified IT pure tech product & services company. We work with global enterprises & startups, covering SaaS, MVPs, AI, RAG, MCP, reliability engineering, DevOps, and cloud innovation.

Role Description

We are looking for engineers to join our Customer Engineering team, focused on a low-code platform. This role is tailored for engineers who love debugging, diving deep into JavaScript code, query optimization, customer-facing problem-solving and automating the regular tasks.

Key Responsibilities  

Debugging & Development  

• Investigate and resolve customer-reported issues in a JavaScript + JSON low-code environment. Identifying, fixing bugs, and implementing enhancements to improve product performance, reliability, and usability.
• Understand and trace workflow execution paths, analyze payloads, and isolate breaking logic.
• Be flexible to support customers worldwide.
• Creating and maintaining documentation related to program development, logic, coding, testing, and changes.
• Implementing limited design changes or enhancements to improve performance, address obsolescence, or meet new requirements.
• Creating and maintaining documentation related to program development, logic, coding, testing, and changes.  Identifying opportunities to improve existing processes and procedures related to product sustenance.

Cross-Team Collaboration  

• Partner with customer success, and solution/engineering teams to triage and close issues faster.
• Provide feedback from field operations to improve product robustness.
• Participate in postmortems and continuous improvement cycles.

Ability to drive outcomes and meet delivery milestones while coordinating across multiple teams and managing interdependencies.

Required Skills:  

• 3+  years in Solution Development or Engineering roles.
• Strong grasp of JavaScript, JSON handling, and API interactions.
• Knowledge of SQL and ability to debug query bottlenecks.
• Familiarity with observability stacks (Grafana, Loki, Tempo)
• Knowledge of AWS is required (although not a deal breaker)
• 
  

Desirable Skills:  

Exposure to the Field Service Management domain, or working in products that have workflows, debugging algorithms related to scheduling or work done on backend systems is an added advantage.

Why Join Us  

• Unique opportunity to form a front-facing layer that not only is the front-line to customer deployments, but also has the ability to work closely with Solution Architects and others to influence Product blueprints.
• Work across the full tech stack — from debugging backend services(Java, spring boot) to exploring front-end interfaces built with React and extending into mobile UI development.
• Build internal tools, fix production issues, and contribute to engineering stability, all while learning from experienced platform, product and solution engineers.
• Be part of a high-impact team that bridges engineering and customer experience, where your work helps improve both product quality and customer trust.

Description

We are looking for a client-focused and experienced *Sales Executive* for our Mumbai showroom. The ideal candidate will have prior experience in premium or luxury furniture and home décor, and a flair for engaging with high-net-worth individuals, architects, and interior

designers. This role involves offering personalised service, understanding client needs, and ensuring a seamless sales experience.

Responsibilities

* Welcome and assist clients with a warm, service-oriented approach

* Understand client requirements and recommend suitable furniture and décor solutions

* Build and maintain strong relationships with interior designers and architects

* Manage the entire sales process from enquiry to order placement and post-sale support

* Maintain the showroom’s visual standards in line with brand aesthetics

* Record leads, showroom visits, and client interactions in the CRM system

* Meet individual and store-level sales targets

* Coordinate with production, logistics, and CRM teams to ensure timely deliveries and communication

Requirements

* 2–5 years of experience* in luxury furniture, home décor, lifestyle, or design-related retail

* Excellent communication and interpersonal skills

* Strong understanding of premium clientele and their expectations. Experience in handlingclients from architecture and design backgrounds

* Familiarity with CRM tools, email etiquette, and professional communication

* Available to work on weekends and holidays, as required

Job Description 

About Travel Buddy 

Travel Buddy is India’s fastest-growing social travel community where people connect, find like-minded travel partners, and explore the world together. From weekend getaways to international adventures — we’re on a mission to make sure no one ever travels alone.  

We’re now expanding our Group Trip division, and are looking for an enthusiastic Travel Experience Consultant who loves talking to people, understanding their travel dreams, and helping them pick the perfect Travel Buddy experience.

Key Responsibilities (JD) 

• Call and connect with leads generated through the website, WhatsApp, and social media. 
•  Understand traveler preferences (destination, travel style, budget, etc.) and suggest suitable group trips. 
• Coordinate with Supply Team and Known Vendors to get GIT Packages & FD’s basis seasonality 
• Coordinate with Supply and Vendors to build Rate Sheets for Destinations to seel to customers 
• Strong Destination Knowledge of Goa,Manali,Thailand,Vietnam,Bali, Ladakh, Spiti  
• Manage the entire cycle from Lead Calling To Itinerary Share To Payment Collection to handover to 
• Ops and Supply Team 
• Maintain lead details and follow-ups in Google Sheets 
• Achieve monthly conversion and revenue targets  
• Build relationships with past travelers for repeat bookings and referrals. 
• Promote add-on services like Elite Membership, insurance, and flights when relevant. 
•  Share trip updates, photos, and traveler feedback to support marketing content. 

Qualifications 

• Graduate in Travel & Tourism  
• Or minimum 2 to 3 year of Sales Experience in the Travel Domain (mandatory). 
• Excellent communication skills in English & Hindi. 
• Energetic, goal-driven, and passionate about travel. 

Job Description:

Technical Lead – Full Stack

Experience: 8–12 years (Strong candidates Java 50% - React 50%)

Location – Bangalore/Hyderabad

Interview Levels – 3 Rounds

Tech Stack: Java, Spring Boot, Microservices, React, SQL

Focus: Hands-on coding, solution design, team leadership, delivery ownership

Must-Have Skills (Depth)

Java (8+): Streams, concurrency, collections, JVM internals (GC), exception handling.

Spring Boot: Security, Actuator, Data/JPA, Feign/RestTemplate, validation, profiles, configuration management.

Microservices: API design, service discovery, resilience patterns (Hystrix/Resilience4j), messaging (Kafka/RabbitMQ) optional.

React: Hooks, component lifecycle, state management, error boundaries, testing (Jest/RTL).

SQL: Joins, aggregations, indexing, query optimization, transaction isolation, schema design.

Testing: JUnit/Mockito for backend; Jest/RTL/Cypress for frontend.

DevOps: Git, CI/CD, containers (Docker), familiarity with deployment environments.

At Audify Tech Private Limited, we are looking for a talented and creative Unity Game Developer to work at the highest level of virtual and augmented reality. You will be responsible for implementing game functionality, translating design ideas, concepts, and requirements into a functional and engaging game. Our ideal candidate will have 5-8 years experience in Unity Development technologies, strong programming and coding skills, a keen eye for detail, and the analytical skills to identify potential issues with a design plan. Working across many different departments, this role requires a candidate with excellent communication skills, a pro-active attitude and a good team ethic to unify a common vision.

Objectives of this Role

• Take ownership of entire features and components of the game lifecycle and lead the product design and code elements
• Collaborate with other members of the team to deliver large and complex features on time and to a high standard
• Be part of the development process and contribute improvements and suggestions, driving the quality of the code throughout the entire production cycle
• Mentor other developers in the team and help maintain code, product, and process quality
• Partner with Art, Design and Production teams to ensure schedules and goals meet business and project needs
• Conduct code reviews and be part of the hiring process for future colleagues
• Bring meaningful contributions to our product and the entire team

Daily and Monthly Responsibilities

• Plan, design and implement high-quality game features working as part of the wider studio team
• Transform design specification into functional game assets
• Establish an effective strategy and development pipeline
• Quickly create and iterate on prototypes showcasing new designs and interaction patterns
• Design, build, and maintain efficient, reusable, and reliable code
• Ensure the best performance, quality, and responsiveness of applications and games
• Identify process and application bottlenecks and implement solutions in a timely manner.

Skills and Qualifications

• 5-8 years experience with Unity 3D/Content Development
• Strong 3D math skills
• Strong C# object-oriented programming and scripting language skills
• Experience working with game assets (meshes, animations, materials etc)
• Experience profiling and optimising game and render performance (GPU and CPU)
• Experience working on a physics-based game project, source control systems such as Git in a multi developer team environment.
• Understanding UX design process and experience working with UX design team and/or development team

Preferred Qualifications

• Bachelor's Degree Computer Science, Information Systems, or related field
• Masters degree is preferred

Generic Job Description for your easy reference:

• Manages day-to-day relations with the media, to include handling media queries, media interviews, and press conferences, preparing news releases and media kits, and promoting story lines; serves as the spokesperson on highly sensitive, complex or emergency situations.
• Provides direct and proactive advice, consultation, and assistance to the Head, public information matters, to include providing direct assistance in researching, providing information and developing messages.
• Cultivates and maintains knowledge of and relationships with key news media at local, state and national levels.
• Responds to and follows through on requests for information from the media and the public, determining appropriate, accurate response and appropriate university contacts for response; collaborates with the Custodian of Public Records to respond to requests for information in compliance with the Inspection of Public Records Act.
• Plans and disseminates internal and external communication of information through various media that is designed to keep public informed of accomplishments or points of view.
• Writes, edits, reviews and assures appropriate distribution of communication/public relations materials that have a wide impact including news releases, articles, speeches, on-line information services, and broadcast scripts; may oversee production and publication of communication/public relations materials and related communication.
• Gather, write, edit, coordinate and upload information for/to the web site; may assist with the design of consistent methodologies for the development of internet/intranet and new emerging technological communication resources.
• Leads or guides the work of a collaborative communication team as appropriate.
• Performs miscellaneous job-related duties as assigned.