If you’ve made it till here, then you’re probably interested in the role!
RESPONSIBILITIES
● Device end-to-end product growth strategy in close collaboration with product,
design, research, engineering, and marketing teams.
● Device and implement strategy to drive product growth through virality
● Explore and validate new strategic value propositions for our users
● Defining and delivering against a clear set of business metrics and OKRs
● Ensure that product growth decision are data-informed - based on strong logical
rigor, in-depth analysis, and value data with opinions
● Work closely with stakeholders across the organization and collaborate on the company’s
short- and long-term goals
SOUNDS LIKE YOU?
● You have 8+ years of experience in delivering and scaling highly successful and
innovative consumer Internet products with stellar design taste, creativity, and product
instincts, work experience with a gaming organization, or creating and driving growth for
the social product would be a plus
● You know that the voice of the customer is the most important factor in the products you
lead and have deep experience of successfully driving product growth through virality.
● Have deep experience in successfully delivering high-quality consumer experiences that
are informed by both quantitative and qualitative insights
● You deeply value and have experience with hiring, coaching, and leading diverse and
high-performing teams of APMs and PMs creating an inclusive space where people can
learn
● You are steady under pressure in a fast-paced environment, capable of quickly and
clearly prioritizing both your time and that of your organization
● You celebrate both wins and failures, constantly seeking feedback and focusing on your
own development
● You understand and value bringing joy and a sense of creativity to your day-to-day
operations
BENEFITS
● A flat and transparent culture
● Assistance and support to setup home workspace
● Tools of the trade - MacBook, Latest Softwares
● Monthly Communication Reimbursement
● Best learning and development opportunities
● A chance to have a big impact in hypergrowth setup
Subodh Popalwar
Software Engineer, Memorres
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Introduction
Designation - Product Manager
We are seeking an experienced and innovative Product Manager to join our dynamic team at Better Analytics Pvt Ltd (Scremer). The ideal candidate will play a pivotal role in driving the evolution of Scremer, ensuring a seamless user experience, and spearheading the development of new features to enhance user engagement and satisfaction.
Roles and Responsibilities
- Should be able to create a product roadmap and product strategy
- Should be able to do product discovery, product validation, and product analytics.
- Should be able to run the sprints and daily scrum calls.
- Should have managed products/ features around workflow management or business process mapping.
- Develop and execute a comprehensive product strategy aligned with Scremer's mission, considering user feedback, market trends, and business objectives.
- Lead the end-to-end product development lifecycle, from ideation to implementation. Collaborate with cross-functional teams to introduce new features and enhancements that elevate the user experience.
- Continuously analyze user interactions and feedback to identify areas for improvement. Implement strategies to optimize user experience and satisfaction.
- Utilize data analytics to make informed product decisions. Monitor key performance indicators (KPIs) and user behavior to guide feature prioritization and enhancements.
- Collaborate with marketing, development, and customer support teams to ensure seamless integration of product initiatives. Communicate product updates, features, and improvements to internal and external stakeholders.
- Stay informed about industry trends, competitive products, and user needs. Conduct market research to identify opportunities for innovation and differentiation.
Must Have Skills
- Minimum 3 years of experience as a Product Manager.
- Must be able to create new products from scratch using Lean Product Methodology.
- Must be able to do Customer Development and find PMF for new products.
- Must be able to use Google Suite, Microsoft Suite, and Adobe Suite with ease.
- Must be able to write specifications and create wireframes on demand.
- Must be able to create a product strategy and product roadmap.
- Must have experience working with at least one wireframing tool, like Balsamiq or Whimsical, Azure XP, or any others.
- Must have hands-on experience with agile product management tools like JIRA, Clickup or any other tool.
- Must have excellent communication, articulation, and presentation skills.
- Must be able to understand business models and create business model canvas with ease.
- Must be able to do A/B testing to test new product ideas.
Good to Have Skills
- Preference will be given to candidates who have experience working in startups.
- If you have already worked in a marketplace product or a platform product you would be given preference over other candidates.
- System Design Skills and any understanding of technology will be a great advantage.
- Ability to work with AARRR metrics - both for the producers and consumers in the marketplace.
About Scremer
Better Analytics Pvt Ltd, the creator of Scremer, is a pioneering social feedback platform that empowers users to voice their complaints and concerns. Scremer provides a space for users to share their experiences regarding various issues, from poor customer service and faulty products to unjust policies. The platform encourages community support through a unique feature called scream up, where users can rally behind each other's complaints. The most impactful grievances are prominently featured on the homepage, fostering a transparent and engaging user environment.
Location
Address: Durgam Cheruvu Rd, Kavuri Hills, Madhapur, Hyderabad, Gafoornagar, Telangana 500081.
Hyderabad - Scremer was Founded in 2021, Situated in the vibrant area of Kavuri Hills, Hyderabad, this address on Durgam Cheruvu Rd embodies a blend of urban convenience and natural beauty. It is located in Gafoornagar and offers a prime location with easy access to amenities and the picturesque Durgam Cheruvu.
Why Join Scremer?
- Innovative Mission: Join Scremer at Better Analytics Pvt Ltd to be part of an innovative social feedback platform that gives users a powerful voice.
- Engaging User-Centric Environment: Work in a dynamic and user-centric environment where every complaint matters. At Scremer, users can connect, support each other through "scream up," and influence positive change.
- Transparent and Impactful Platform: Join a company that believes in transparency and impact. Scremer features the most popular complaints on its homepage, providing users with visibility into real issues.
- Professional Growth Opportunities: At Scremer, we value talent and commitment. Join a company that fosters professional growth and skill development. Be part of a team that encourages innovation, collaboration, and continuous improvement, offering you a platform to excel in your career.
JOB DETAILS
CTC - 12-15 LPA
EXP RANGE - 3-5 Years
Education - Any Degree
Notice Period - 15-30 Days.
Work Mode - WFO
Location - Hyderabad
Java
Spring BootSkills required
-5+ years of software development experience.
-Excellent skills in Java and/or Scala programming, with expertise in backend architectures, messaging technologies, and related frameworks.
-Developing Data Pipelines (Batch/Streaming).Developing Complex data transformations, ETL Orchestration, Data Migration, Develop and Maintain Datawarehouse / Data Lakes.
-Extensive experience in complex SQL queries, database development, and data engineering, including the development of procedures, packages, functions, and handling exceptions.
-Knowledgeable in issue tracking tools (e.g., JIRA), code collaboration tools (e.g., Git/GitLab), and team collaboration tools (e.g., Confluence/Wiki).
Proficient in Linux/Unix, including shell scripting.
-Ability to translate business and architectural features into quality, consistent software design.
-Solid understanding of programming practices, emphasizin
Kubernetes
Docker
Amazon Web Services (AWS)About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.
JavascriptWe are looking for an experienced DevOps engineer that will help our team establish DevOps
practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.You will also help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices. This would be a hybrid role and the person would be expected to also do some application-level programming in their downtime.
Responsibilities
- Deployment, automation, management, and maintenance of production systems.
- Ensuring availability, performance, security, and scalability of production systems.
- Evaluation of new technology alternatives and vendor products.
- System troubleshooting and problem resolution across various application domains and
platforms.
- Providing recommendations for architecture and process improvements.
- Definition and deployment of systems for metrics, logging, and monitoring on AWS
platform.
- Manage the establishment and configuration of SaaS infrastructure in an agile way
by storing infrastructure as code and employing automated configuration
management tools with a goal to be able to re-provision environments at any point in
time.
- Be accountable for proper backup and disaster recovery procedures.
- Drive operational cost reductions through service optimizations and demand based
auto scaling.
- Have on call responsibilities.
- Perform root cause analysis for production errors
- Uses open source technologies and tools to accomplish specific use cases encountered
within the project.
- Uses coding languages or scripting methodologies to solve a problem with a custom
workflow.
Requirements
- Systematic problem-solving approach, coupled with strong communication skills and a
sense of ownership and drive.
- Prior experience as a software developer in a couple of high level programming
languages.
- Extensive experience in any Javascript based framework since we will be deploying
services to NodeJS on AWS Lambda (Serverless)
- Extensive experience with web servers such as Nginx/Apache
- Strong Linux system administration background.
- Ability to present and communicate the architecture in a visual form.
- Strong knowledge of AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, NAT
gateway, DynamoDB)
- Experience maintaining and deploying highly-available, fault-tolerant systems at scale (~
1 Lakh users a day)
- A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)
- Expertise with Git
- Experience implementing CI/CD (e.g. Jenkins, TravisCI)
- Strong experience with databases such as MySQL, NoSQL, Elasticsearch, Redis and/or
Mongo.
- Stellar troubleshooting skills with the ability to spot issues before they become problems.
- Current with industry trends, IT ops and industry best practices, and able to identify the
ones we should implement.
- Time and project management skills, with the capability to prioritize and multitask as
needed.
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
Javascript
React.js
PHPKey Skills: Java, Node.js, React js, PHP , JSON, Mongo DB, Rest APIs, Word Press, Web Services, Mern Stack, Mean Stack, Express Framework, Bootstrap with Angularjs.
- Overall 3 to 4+ years of experience is required with the following skills.
- Strong knowledge of JavaScript, Nodejs, Angular. Expresses, Reactjs, AJAX, and jQuery
- Good working knowledge of working database platforms like dynamo DB MYSQL and Mongo DB Experience
- working on wasp user interface technologies HTML and JavaScript, Knowledge of web servers and app servers AWS and MongoDB.
- You need to work in an agile cross-functional team to create a customer experience and implement high-quality code into production.
- Work on bug fixes and improvement of application performance.
- Hands on experience with a framework with Angular JS and Node JS
- Hands on experience with utility library with jQuery lib, bootstrap.js, Angularjs, Bootstrap, Date Picker, canvasjs.min.js, Socket.io, Moment timezone.js
- Good Knowledge of AWS Amazon web services.
- Should be Proficient in Linux
- Experience on Node.js and Json rest APIs developments and web services knowledge are highly preferred.
- Knowledge of cross-browser platform issues and implementation is highly preferred.
C++
PythonExcellent programming skills in C/C++ and Python
Need experience on cloud/Virtualization experience.
Strong working experience in developing application on Linux
Experience of working with multi-threading, IPC and socket programming is must.
Familiarity with OS concepts like memory management, scheduling etc. is desirable.
Familiarity with TCP/IP protocol stack is desirable
Knowledge of Linux networking stack including conceptual understanding of IPsec, iptables, conntrack, bridging, policy based routing etc. is desirable
Familiarity with container technology
Aware of Agile Methodologies, CI/CD methods
Experienced with all phases of project in development, testing and deployment and management of enterprise solutions.
Excellent verbal written communication skills.
Self-motivation and the ability to work under aggressive timeline is must.
Strong problem-solving skills and very good time management skills
About Quidich
http://www.quidich.com">Quidich Innovation Labs pioneers products and customized technology solutions for the Sports Broadcast & Film industry. With a mission to bring machines and machine learning to sports, we use camera technology to develop services using remote controlled systems like drones and buggies that add value to any broadcast or production. Quidich provides services to some of the biggest sports & broadcast clients in India and across the globe. A few recent projects include Indian Premier League, ICC World Cup for Men and Women, Kaun Banega Crorepati, Bigg Boss, Gully Boy and Sanju.
What’s Unique About Quidich?
- Your work will be consumed by millions of people within months of your joining and will impact consumption patterns of how live sport is viewed across the globe.
- You work with passionate, talented, and diverse people who inspire and support you to achieve your goals.
- You work in a culture of trust, care, and compassion.
Opportunity
- Your contribution to the software will help shape the final output seen on television
- You will have an opportunity to work in live broadcast scenarios
- You will work in a close knit team that is driven by innovation
Role
We are excited to be growing our unreal team and opening up new pathways into the business by bringing on board an Unreal Designer. The role will be a vital one in building our virtual rendering system. You will be responsible for building and extending upon our virtual system that enables our artists to create compelling and spectacular virtual worlds for use in broadcast productions. This is not a traditional gaming role but forms a new and exciting role within Quidich. The position will encompass a number of unique challenges and interesting areas of development, all working towards improving the design output.
Responsibilities
- Developing a scalable and performant Unreal renderer for use in broadcast
- Maintaining and developing UE4 plugins
- Developing tools that enable our team to create photorealistic and virtual worlds
- Enabling a character creation pipeline
Requirements (Good to have)
- Degree in Design or Arts
- In Depth understanding of UE4
- GIT and source control
- Experience Making UE4 editor plugins to aid artist workflows
- Modeling experience on max , maya or cinema 4d
- Strong mathematical understanding - linear algebra, vector/matrix
Additional Skills
- Knowledge of character animation workflows
- UE 4 mobile experience (IOS and Android)
Reporting To: Product Lead
Joining Date: Immediate (Mumbai)
.NET
Angular (2+)
Follow CutshortSubodh Popalwar
Software Engineer, Memorres