
Role Overview
We are looking for a Senior Product Designer to shape intuitive, engaging, and scalable user experiences digital products. You will work closely with Product Managers and Engineering teams to design seamless journeys for millions of users, turning complex user needs into simple, delightful product experiences.
This role is ideal for someone who thrives in startup-style environments, enjoys solving real user problems, and can push design thinking across the company.
Key Responsibilities
- Own end-to-end product design for mobile and web experiences including concepting, wireframing, prototyping, and high-fidelity UI designs.
- Translate product strategy and user requirements into powerful design solutions.
- Conduct user research, usability testing, and iterate designs based on real user feedback.
- Collaborate with product managers to define product flows, user journeys, and design experiments.
- Work closely with engineers to ensure accurate and high-quality implementation of designs.
- Build and maintain scalable design systems and UI standards.
- Continuously improve UX through data-backed design decisions and A/B testing.
Required Qualifications
- 4+ years of experience in Product Design / UI/UX Design roles.
- Formal education in Design (B.Des / M.Des / equivalent) from reputed institutes.
- Proven experience working in product-based companies or fast-growing startups.
- Strong portfolio showcasing product design work across web and mobile platforms. (Mandatory to share)
- Expertise in tools like Figma, Sketch, Adobe XD, Illustrator, and Prototyping tools.
- Strong understanding of design systems, usability principles, and interaction design.
- Experience designing high-traffic consumer products is a strong plus.
Key Skills
- UI/UX Design
- Interaction Design
- Design Thinking
- Prototyping & Wireframing
- Design Systems
- User Research & Usability Testing
Mandatory Criteria
- 4+ years of experience in Product Design / UI/UX Design roles.
- Proven experience working in product-based companies or fast-growing startups.
- Strong portfolio showcasing product design work across web and mobile platforms.
- Expertise in tools like Figma, Sketch, Adobe XD, Illustrator, and Prototyping tools.
- Strong understanding of design systems, usability principles, and interaction design.
- Experience designing high-traffic consumer products is a strong plus.

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We collaborate heavily with premier medical institutions such as the Mayo Clinic and build systems to get deep medical insights from patient information including patient notes and lab information, medical images, ECGs, etc. We are a well-funded company and are looking to grow on all fronts.
We are hiring an experienced backend staff engineer for our Pramana team. Our Digital Pathology-as-a-service venture, Pramana is an in-line quality assurance software suite which for the first time in the industry, provides confidence to the labs for the accuracy and applicability of their digital assets while supporting industry-standard image formats.
Pramana’s whole slide imaging system is built upon the strong hardware expertise of former Spectral Insights (that nference acquired in 2020) and the strong software expertise of nference. Modular systems with Robotic automation have allowed Pramana to reduce the reliance on several technical staff. This will significantly reduce the total costs of ownership and is a more transparent model for Pramana’s clients.
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- Excellent technical design, problem-solving, debugging, and communication skills.
- Rapid prototyping worked on distributed systems at scale.
- Basic knowledge of SQL as well as NoSQL databases.
- Proficient in Golang/ Python, design, and concurrency patterns.
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- Proficient in writing unit tests and profiling and benchmarking golang applications
- Experience in maintaining protobuf contract
- Experience in working with GRPC and grace
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- Be a part of the “Google of biomedicine” as recognized by the Washington Post
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▪ Ability to write reusable, testable, and efficient code
▪ Ensuring step-by-step deliverables are met as part of product development
▪ Ability to take up quick objectives and execute them within a short period
▪ Ability to keep sensitive business information confidential
▪ Contribute, positively and extensively towards building the organizational reputation, brand and operational excellence
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▪ 4-8 years of experience as a Python Developer
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▪ Experience with code versioning tools, such as Git / Mercurial / SVN
▪ Experience working in an agile development environment with a strong focus on rapid software development
▪ Comfortable with working in Unix/Linux, AWS, Azure and similar cloud technologies
▪ Excellent troubleshooting and debugging skills
▪ Strong communication skills to collaborate with designers, developers, and other relevant staff members or clients
▪ Proven ability to complete the assigned task according to the outlined scope and timeline
▪ Graduate or Post-graduate from a reputed college or university
Job Description
- We are looking for the Product Support Engineer with strong expertise in Networking.
- Experience working in Enterprise SD-WAN/Wi-Fi environments, docker and Kubernetes will be a good to have skill.
- Candidate should have exposer in working with global clients.
- Our platform is a network and infrastructure management platform. It delivers the modern collection, visualization, and integration capabilities required to transform raw network performance data into actionable, real-time insights.
- Should work as a member of the Support Team who would be responsible for working collaboratively and individually to solve customer issues in a fast-paced, ever-changing, and complex environment.
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- Provide accurate and efficient support to our customers with software and operating systems by researching and identifying applicable solutions.
- Provide timely and clear communication to customers.
- Reproduce issues in local test environments.
- Confirm and report defects to the development team once the applicable analysis has been completed with the customer.
- Develop and write technical documentation for product solutions knowledge base.
- Provide product feedback from customers to product management, development and account team.
- Act as an SME for the team on any networking/SDWAN/SDN/WIFI related issues, whenever in need.
- Look at network performance issues such as availability, latency, utilization and throughput that gets reported by the customer and explain or prove them the reasons.
- Troubleshooting network problems and ultimately enhancing performance for users via performance tuning.
- Analyze for root cause analysis of problems which includes for enhancements.
- Train / Coach the team members on several networking concepts based on what is used in our product.
- Support new and existing client software installations over the phone as well as via web-conferencing (desktop sharing) within established SLA's and SLO's.
- Responsible for addressing customer issues and seeking a resolution and overall customer satisfaction.
- Applying OS, DB, hardware, and product updates to customers.
Requirements:-
Key technical expertise areas expected for this role:
- Detailed understanding OSI layers and its protocols like IP, TCP, UDP.
- Routing and switching protocol expertise like OSPF BGP STP VLAN.
- Knowledge on Advanced automation in Networking like SDN.
- Knowledge on SDWAN and Enterprise Wifi technologies.
- Knowledge on IPv6.
- Detailed knowledge on SNMP.
- Excellent communication skills and strong desire to work with customers (namely network engineers, network managers and server administrators).
- Exhibit good logical and analytical problem-solving skills.
- Ability to adapt quickly to changing, growth-oriented environment.
- Able to communicate technical information clearly and precisely to customers of varying technical knowledge levels.
- Exhibit initiative with new technical challenges as well as new technologies.
Good to have skills:
- Proficient with Linux OS (file and process management)
- BASH Shell Scripting
- SQL queries (mainly select and joint syntax)
- Ansible, docker Kubernetes kafka
- Understanding of PKI (Public key infrastructure)
Education and Experience:
- Bachelors or Master’s in computers or related field.
- Minimum 3+ years of product support experience with international clients












