Newmi Care
https://newmi.inAbout
Newmi Care is India's leading 'Outpatient Care' platform for women and child. Newmi is focused on curative and preventive care across a woman's health journey - Puberty/Period Care, Sexual Health, Hormonal Health, PCOS, Pre-Pregnancy, Pregnancy, Postpartum, Perimenopause & Women Reproductive Organ Cancers.
Newmi delivers it's solution via a digital platform, clinics and OPD solutions for corporates and insurers.
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Jobs at Newmi Care
What you'll actually do:
- Own client onboarding end-to-end
- Be the go-to person for client coordination & queries
- Keep operations running smoothly — SOPs, trackers, workflows
- Prepare client reports & business reviews
- Identify gaps and fix them before anyone notices
You're our person if you have:
- Background in Operations, Client Success, Account Management, or Healthcare Ops
- Strong communication & stakeholder management skills
- Basic Excel/Sheets comfort (no advanced analytics needed)
- Based out of Gurgaon or open to relocate
- Prior experience in healthcare, wellness, or health-tech is a strong plus
Key Responsibilities
- Coordinate end-to-end client onboarding and implementation activities
- Manage client documentation, trackers, timelines, and operational workflows
- Serve as a point of contact for operational queries and client coordination
- Support account management activities to ensure smooth ongoing engagement
- Generate utilization reports, engagement dashboards, and client-ready summaries
- Analyze user engagement trends, participation data, and operational metrics
- Prepare monthly and quarterly business review reports for clients
- Ensure data accuracy and timely reporting across operational processes
- Coordinate with internal teams, experts, and external partners/vendors
- Monitor operational efficiency and identify process improvement opportunities
- Maintain operational SOPs, trackers, and documentation
- Resolve client and user operational queries within defined timelines
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Founders
- Lohit Sarma
- Ashish Bidadi
- Michael McDermott
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