Senior Product Design (B2B Saas)

Job Title: Senior Devops Engineer (Full-time)

Location: Mumbai, Onsite

Experience Required: 5+ Years

Job Description

We are seeking an experienced DevOps Engineer to build and manage infrastructure for a FinTech product company operating with stateful microservices. The deployment environments include hybrid cloud and on-premise setups. The ideal candidate must have strong production experience with Kubernetes, cloud platforms, and infrastructure automation.

Key Responsibilities

• Design, build, and manage infrastructure for stateful microservices (databases, queues, caching layers).
• Work on Kubernetes environments—both managed (EKS/AKS/GKE) and self-managed clusters.
• Build, enhance, and maintain custom Helm Charts for complex deployments.
• Set up and manage CI/CD pipelines using ArgoCD, FluxCD, or similar GitOps tools.
• Architect and optimize multi-tenant deployment models.
• Implement and manage high availability, load balancing, certificate management (SSL/TLS).
• Design deployment architectures based on business requirements.
• Manage cloud infrastructure on AWS/Azure including VPC, IAM, cloud networking, and security.
• Work with Infrastructure-as-Code (IaC) tools (Terraform/CloudFormation/Pulumi), including writing reusable modules.
• Monitor, troubleshoot, and optimize performance across production environments.
• Ensure security best practices in networking, access control, and secrets management.

Mandatory Skills

• 5+ years of DevOps experience in product-based companies (not services/consulting).
• Strong hands-on experience with stateful microservices in production.
• Deep expertise in Kubernetes (managed + self-managed).
• Strong ability to write custom Helm Charts.
• Experience with multi-tenant production environments.
• Expertise in AWS or Azure (cloud networking, IAM, VPC, security groups, etc.).
• Experience setting up GitOps-based CI/CD (ArgoCD/FluxCD).
• Strong understanding of HA, load balancing, DNS, SSL/TLS certificates.
• Ability to justify architectural decisions and propose deployment designs.
• Hands-on experience with IaC tools and writing custom Terraform/Pulumi modules.

Nice to Have

• Exposure to hybrid cloud deployments
• Knowledge of on-premise orchestration & networking
• Experience with service mesh (e.g., Istio, Linkerd)
• Experience with monitoring/logging tools (Prometheus, Grafana, Loki, ELK)

Experience: 0–2 Years (Freshers Welcome)

Location: Hyderabad

Industry: Logistics Technology | Freight Management | Supply Chain Software

Employment Type: Full-Time

Languages: English & Hindi (Mandatory)

About Us

We are a logistics technology company offering innovative freight management software that helps shipping companies, freight forwarders, and logistics providers streamline their operations. Our solutions cover freight forwarding, customs compliance, shipment tracking, rate management, and end-to-end supply chain visibility. We are expanding rapidly and looking for energetic individuals to fuel our sales pipeline.

Role Overview

As a Lead Generation Executive for Freight Software Sales, you will reach out to logistics companies, freight forwarders, shipping lines, and supply chain businesses to introduce our software solutions. Your role is to generate interest, explain how our product solves their operational challenges, and book meetings for the sales team. This is a great entry point for freshers or early-career professionals passionate about logistics technology and B2B sales.

Key Responsibilities

Prospecting & Outreach

•      Identify and research target companies in the logistics and freight industry – freight forwarders, 3PLs, shipping companies, customs brokers, exporters/importers.

•      Build prospect lists using LinkedIn, industry directories, and databases.

•      Conduct outbound cold calls and LinkedIn outreach to introduce our freight software solutions.

•      Send personalized emails highlighting how our software can improve their freight operations.

Product/Solution Communication

•      Learn and understand our freight software features – shipment management, documentation, customs filing, tracking, analytics, and integrations.

•      Explain the product benefits clearly to prospects in English and Hindi, tailoring the conversation to their specific pain points (e.g., manual processes, visibility gaps, compliance challenges).

•      Address initial questions and objections confidently.

Appointment Setting & Lead Nurturing

•      Qualify leads by understanding their current systems, pain points, and interest level.

•      Book product demos and sales meetings for senior sales executives.

•      Maintain regular follow-up to keep leads warm and move them through the funnel.

CRM & Reporting

•      Log all prospect interactions accurately in CRM (HubSpot/Zoho/Salesforce).

•      Report daily/weekly metrics: number of calls, emails, LinkedIn messages, and meetings scheduled.

What You Bring

•      0–2 years of experience in lead generation, tele-sales, or business development (freshers with excellent communication are welcome).

•      Fluency in English and Hindi – both spoken and written.

•      Interest in logistics, supply chain, or freight industry (prior exposure is a plus but not mandatory).

•      Ability to understand and articulate software features in simple, benefit-driven language.

•      Self-motivated, persistent, and comfortable with cold outreach.

•      Good organizational skills and attention to detail.

•      Basic computer skills; willingness to learn CRM and sales tools.

Nice to Have

•      Background in logistics, shipping, or freight forwarding operations.

•      Experience using LinkedIn Sales Navigator or prospecting databases.

•      Familiarity with freight industry terminology (Bill of Lading, customs clearance, FCL/LCL, etc.).

Why Join Us?

•      Enter the fast-growing logistics technology space with strong industry demand.

•      Comprehensive product training and on-the-job mentorship.

•      Performance-based incentives and clear growth trajectory.

•      Opportunity to grow into senior sales, key account management, or product roles.

•      Collaborative work culture with exposure to global logistics markets.

About Infinx

A unique player in the U.S. revenue cycle market, Infinx combines the best of AI software with qualified domain experts in human intelligence (HI)to deliver a robust, end-to-end solution to our customers. Established in 2011, Infinx has grown rapidly to serve more than 100 customers, including some of the largest hospitals, radiology and imaging centers, and diagnostic labs in the United States. Our offices in Mumbai and Bangalore build the products that serve these customers.

Roles & Responsibilities

Who are we looking for?

We are looking for a technical product manager who can get to the heart of a problem quickly and solve it. If you love to work in a start-up-like and high-performance environment, drive great things, and be great in the process; if you love the amalgamation of Analytics, Machine Learning, and Technology to build world-class software products and solutions; Infinx is the place for you.

As an integral member of the Product team at Infinx, you will be bestowed with the responsibility to ensure product line success. In this role, you will work with the Product Team to shape the direction of Infinx’s Revenue Cycle and Patient Access products that establishes us as a SaaS leader in a highly competitive and rapidly changing healthcare market. Apply your expertise to build products for healthcare providers so that they focus more time on doing what they do best: provide patient care.

How will you lead?

• Liaise with the Product Leadership to prioritize initiatives for scrum teams; define outcomes for sprints and releases
• Work closely with the product engineering team to drive product requirements and ensure the timely release of products and solutions, managing the complete life cycle of products/modules you are responsible for
• Build, groom, and prioritize the backlog based on KPI/data-driven decision-making; value data over opinions
• Drive product releases against committed features and functionalities through feature prioritization and trade-off decision-making with product engineering
• Act like an owner for the success of your product and ensure that product decisions are based on strong logical rigor and in-depth analysis
• Monitor industry trends and evangelize new offerings and solutions with the leadership team; combine tactical roadmaps and requirements with strategic goals
• Collaborate cross-functionally with developers, account leads, operations, and customer success to coordinate releases and deliver high market-acceptance products

What’s our ideal candidate?

• A self-starter who thinks creatively and laterally to create a product that is central to the success of the business
• 3-5 years of product management experience; development experience is a plus
• Familiar with the agile development framework and SDLC; experience with JIRA or other development tracking tools is a plus
• Experience in Analytics and Data-driven decision-making and tools is highly desirable
• Basic exposure to key technologies/products like SQL, Python, AWS, etc. is desirable
• Experience with SaaS/ PaaS products, ETL technologies or data warehouses is a plus
• Exposure to US Healthcare/ Health IT environment is a plus
• Work experience in a startup would be a plus
• Ability to work across geographies and time zones
• Creative, resourceful, detail-oriented, highly organized, and hands-on Strong problem-solving and analytical skills
• Comfortable with a fast-paced, always-on, highly ambiguous environment

Job Summary:

Join our team as an Entry Level Data Entry Clerk/Typing specialist, working remotely to contribute to the efficiency and success of our operations. As a crucial member of our team, you will play a key role in maintaining accurate and organized records, ensuring seamless data management, and supporting the overall productivity of the organization.

Key Responsibilities:

• * Accurate and timely data entry into the company systems.

• * Typing and proofreading various documents to maintain high-quality standards.

• * Organizing and categorizing data for easy retrieval.

• * Collaborating with team members to ensure data accuracy and consistency.

• * Adhering to company policies and procedures for data management.

Required Skills:

• * Proficient typing skills with a minimum typing speed of [XX words per minute].

• * Attention to detail and a commitment to data accuracy.

• * Strong organizational skills to manage and prioritize tasks effectively.

• * Excellent communication skills for collaboration within a remote team.

• * Familiarity with data entry software and systems.

Qualifications:

• * High school diploma or equivalent.

• * Previous experience in data entry or typing roles is a plus but not mandatory.

• * Ability to work independently in a remote setting.

Who are we?

Founded with the mission to radically accelerate enterprises business transformation, JIFFY.ai’s intelligent platform empowers business users to adapt to change and innovate faster. We strive to create applications with delightful user experiences backed up by automated middle and back office capabilities. The platform employs the cognitive capabilities of no-code-based software development, Intelligent Document Processing, Natural Language Processing, RPA, Machine Learning, intuitive user interfaces and AI along with an overarching human-in-the-loop approach to power the next generation of enterprise applications. Explore further on www.jiffy.ai.

Success in the Role:

This role is an opportunity for an Engineering Leader looking for their next growth opportunity. As a leader, you will help us build and scale our team as our product grows and reaches new customers. This role requires technical and interpersonal skills to work with multiple teams, passion for solving problems, a focused approach towards growing people, expertise in product quality, automation and for delivering results.

As an Engineering Director, you will:

Lead the teams that enables our customers to build the middleware and backend of their products using our no code platform. We are a SaaS platform that allows our customers from different domains to build web scale applications online.

In this position, you are responsible for people management and product deliveries. It requires hands on Java and/or Golang development experience. Your responsibilities include

• Hire, mentor and motivate your teams.
• Plan and manage scrums and deliveries.
• Knowledge of cloud deployments, security and scalability concerns.
• Contribute to the design and develop of Java and GoLang based micro services.
• Expertise in scalable systems, including APIs, middleware and database systems.
• Create efficient development, build, packaging and deployment processes for Java and GoLang micro services.
• Review code and enforce best coding, security and test practices.

Work Experience and Skills required:

• Overall 15+ years of experience
• Experience in managing technical teams for 5 years.
• At least 10+ years of Java and/or Golang development experience in the relevant domain
• Worked on a product or SaaS platform
• Good communication and negotiation skills

What is leadership like for this role? What is the structure and culture of the team like?

This role will be reporting to the VP, Engineering. Our team’s focus is on challenging the status quo by innovating in a Jiffy. We believe in building a high performing organization and committing to make our customers successful.

We have cross functional teams organized around different platform components with clear responsibility and accountability. At the same time, engineers with horizontal technical skills like Java and GoLang development report to one leader to bring consistency and best practices across the entire platform.

What are the benefits and perks of working at JIFFY.ai?

• Hybrid Work : We have a hybrid working environment with at least 3 days in the office
• Programmes tailored for our people - People Development programmes, Appreciation programmes, Leadership & Mentorship programmes, Communication Programmes, Engagement programmes (JoyofJIFFYians)
• Workplace practices made for people well-being - Weekend Work Monitor, Low Call/No Call Wednesday, and Knowledge Sharing Sessions.
• Token of Appreciation-Early appraisal guaranteed with best Pay-Per-Performance Policy. Compensation off and overtime benefits are offered
• We appreciate the efforts in bringing in top talents -Our people receive generous monetary benefits for successful referrals as a Referral Bonus.
• Grants- Different allowances and perks are designed to support and benefit JIFFYians.
• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

We are looking for a experienced engineer with superb technical skills. You will primarily be responsible for architecting and building large scale systems that delivers AI and Analytical solutions to our customers. The right candidate will enthusiastically take ownership in developing and managing a continuously improving, robust, scalable software solutions. The successful candidate will be curious, creative, ambitious, self motivated, flexible, and have a bias towards taking action. As part of the early engineering team, you will have a chance to make a measurable impact as well as having a significant amount of responsibility.

Although your primary responsibilities will be around back-end work, we prize individuals who are willing to step in and contribute to other areas including automation, tooling, and management applications. Experience with or desire to learn Machine Learning a plus.

Desired Candidate Profile

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly, and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

• Knowledge of the quality assurance and testing concepts, methodologies, metrics, automated testing frameworks, and documentation standards.
• Should have knowledge/experience in creating Test Plans, Test scripts, Test cases.
• Collaborate well with others. Ability to translate technical concepts into easy-to-understand terms.
• Preferred knowledge/understanding of different mobile operating systems (Android, iOS)
• Preferred knowledge/experience testing both front-end (GUI)and back-end (database query) applications                                                        
• Experience using Git / Github

The organization is building a team of dynamic and influential thought leaders, representing diverse backgrounds and specific focus areas.  The Principal MDM Architect role requires experience with design, architecture, and implementation of MDM Platform.   Responsibilities include collaboratively developing and publishing reference architectures, analyzing systems and technologies and influencing the implementation MDM Strategy.  A person in this role will serve as an advisor and resident expert in building and applying MDM platform landscape as well as collaborate with Global Master Data Organization

• Establish and maintain a trusted advisor relationship within IT Team, Commercial Digital Solutions, Functions and Businesses you interact with
• Establish and maintain close working relationships with teams responsible for delivering solutions to the company businesses and functions
• Perform key management and thought leadership in the areas of advanced data techniques, including data modelling, data access, data integration, data visualization, big data solutions, text mining, data discovery, statistical methods, and database design
• Work with business partners to define ways to leverage data to develop platforms and solutions to drive business growth
• Engage collaboratively with project teams to support project objectives through the application of sound data architectural principles; support the project with knowledge of existing data assets and provide guidance on reusable data structures
• Share knowledge of external and internal data capabilities and trends, provide leadership, and facilitate the evaluation of vendors and products
• Utilize advanced data analysis, including statistical analysis and data mining techniques
• Collaborate with others to set an enterprise data vision with solid recommendations, and work to gain business and IT consensus

• 15+ years of experience partnering with business managers to develop technical strategies and architectures to support their objectives
• 10+ years of hands-on experience with - Master Data Management, Data Governance, Data Quality, Business Intelligence and/or Data Warehousing
• Demonstrable experience architecting MDM solutions from scratch or enhancing existing MDM solution for large-scale organizations
• Lead and manage master data management, data governance and/or data quality projects through all phases of the project lifecycle from planning, blueprint planning, requirements gathering, design, development, testing, and go live
• Recommend data governance processes, approaches, organizational models, and MDM technology platforms 
• Advice on leading practices for the implementation of data governance, data quality and master data management projects
• Architect MDM solutions and provide business, governance, and technical recommendations
• Influence technology direction at the divisional or enterprise level based on broad expertise across multiple software platforms and technologies
• Transfer knowledge and leading practices to the technical team(s)
• Excellent knowledge of ETL and ELT patterns and when to use either one; experience selecting among different tools that could be leveraged to accomplish this (Talend, Informatica, Azure Data Factory, SSIS, SAP Data Services)
• Design of real-time/batch integrations and review of code built by teams
• Experienced on Informatica MDM 10.x (10.3, 10.2, 10.0), 9.X along with Provisioning, IDD, HM, and Active VOS

• Master’s degree in Computer Science, MIS, related field, or equivalent experience
• Experience working with solutions delivery teams using Agile/Scrum ore similar methodologies
• 10+ years of experience designing solutions leveraging Informatica MDM suite
• Experience with enterprise systems, like CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
• Ability to work independently, establishing strategic objectives, project plans, and milestones
• Exceptional written, verbal & presentation skills