Senior Product Design (B2B Saas)

ROLES AND RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 2-5 years of experience on the internet/technology industry (mandatory)
• B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

ROLE & RESPONSIBILITIES:

As Manager-Business Development, you will be responsible for business development in the India Market. Will be responsible for identifying new opportunities to expand markets and drive business growth while also enabling increased revenue from current accounts. Build and maintain strategic partnerships and nurture relationships with influencers and stakeholders.

RESPONSIBILITIES & DUTIES:

• Responsible for sales in the Indian market for our SaaS Product.
• Lead outbound and direct sales efforts by proactively engaging with potential clients, building strong relationships, and successfully closing deals. This is a field-intensive role that requires frequent client visits, lead generation, and hands-on market engagement to drive sales growth.
• Independently managing deal size of INR 50 L ARR in the past
• Coordinating with the Pre-sales team on getting Demos / POCs conducted.
• Proposal preparation, conducting commercial negotiations leading to closure and contracting.
• Collecting payments from customers and managing customer relationships.
• Strong communication skills with ability to sell and interact with CXO profiles of companies.

IDEAL CANDIDATE:

• Overall 6-8 years of experience in outbound and direct sales preferably in the garment industry.
• Minimum 4-5 years of experience in selling ERP solutions.
• Solid business development & acquisition experience
• Strong relationship and account management skills
• Proficient in using CRM tools and data analysis to drive sales performance
• Proactive and solutions-oriented with the ability to work independently
• Excellent interpersonal skills and ability to communicate with stakeholders at all levels - internally as well as externally
• Excellent communication, negotiation, and presentation skills
• Strong business acumen and ability to understand customer needs

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Responsibilities

Develop quality mobile and web applications

Design highly scalable, testable code

Discover and fix programming bugs

Qualifications

Bachelor's degree or equivalent experience in Computer Science or related field

Development experience with programming languages

Hands on knowledge of dart would be great

Hands on knowledge of flutter would be great

Experience with the BLOC design pattern would be a big plus

Working knowledge of API integration

Experience with Flutter 2.0 for building both web and mobile applications would be a big plus

Good communication skills to operate in today's remote work environment

Company: Billion-dollar US-based Retail

About the Role:

We are seeking a talented and experienced Fullstack Engineer with a strong focus on frontend development to join our dynamic team. You will work with modern web technologies to design and implement highly scalable and user-friendly interfaces for our global e-commerce platform. This is a hybrid role requiring 3 days a week from the office and 2 days remote.

Key Responsibilities:

Develop and maintain high-performance web applications with a primary focus on frontend features.

Collaborate with designers, backend engineers, and product managers to deliver seamless user experiences.

Write clean, maintainable, and scalable code using React.js, Vue.js, and other modern frameworks.

Integrate and optimize backend services using Node.js and PostgreSQL.

Participate in code reviews, mentoring sessions, and team discussions to uphold engineering excellence.

Stay up-to-date with emerging trends and technologies in fullstack and frontend development.

Required Skills and Experience:

8+ years of professional experience in software development, focusing on fullstack engineering.

Strong proficiency in React.js and/or Vue.js for frontend development.

Solid understanding of Node.js for backend services.

Experience with relational databases like PostgreSQL.

Proficiency in building responsive, cross-browser-compatible, and accessible user interfaces.

Familiarity with agile development methodologies and version control systems like Git.

Excellent problem-solving skills and the ability to work effectively in a team-oriented environment.

Preferred Qualifications:

Previous experience in the retail/ E-commerce / and finance domain a plus.

As a Development Lead, you will oversee and lead a team of software developers. Your primary goal is to guide the team towards successful development of high-quality software, while fostering a collaborative and productive environment.

Responsibilities:

• Oversee the development of scalable, reliable, and cost-effective software solutions

with an emphasis on quality, best-practice coding standards, and cost-effectiveness.

• Build rapid technical prototypes for early validation of new technologies.

• Rapidly identify and resolve technical incidents as they emerge.

• Collaborate effectively with other application teams to help building the right offerings

for our client delivery platform.

• Collaborate with product owners to translate complex business requirements into

technical solutions, providing leadership in the design and architecture processes.

• Stay informed about the latest technology and methodology by participating in industry

forums, having an active peer network, and engaging actively with customers.

• Cultivate a team environment focused on continuous learning, where innovative

technologies are developed and refined through collaborative effort.

Salary is not a constraint and right candidates will be paid up to 28 Lakhs

Key Skills:

• 7+ years of experience as a lead in leading and managing software development teams.

• Proficiency in Backend and Frontend technologies (NodeJS and ReactJS).

• Knowledge of best practices for API development in distributed environments;

• Coding complex modules.

• Code review and enforcing best practices.

• Impeccable written and verbal communication skills with the ability to present, explain

and defend design concepts in team and stakeholder meetings.

• Demonstrated ability to prioritize tasks effectively, delivering work with speed and high

quality.

• Hands-on experience with engineering principles and design patterns.

• Passionate about writing clean, reusable and maintainable code.

• Building a knowledge base of the latest programming trends, best practices, and

methodologies.

Main responsibilities and duties:

 Reviews deals on Salesforce with a commercial mindset and assesses the strength and

revenue potential of the deal.

 Has a good understanding of deal structures, and key KPIs e.g. discount, fee etc and uses this

knowledge to suggest improvements to submitted deals in order to maximise potential

profit.

 Works closely with the Merchandiser to ensure deals on-site are bringing in incremental

sales and aren’t cannibalising other deals.

 Provides relevant focus to the sales team to improve quality of deal submissions.

 Prioritises approved deals on the copy board, ensuring deals are written in priority order,

ensuring deals launch in time for key selling periods.

 Schedules launch date of deals.

 Identifies top deals that require a more in-depth write-up from the copy team and ensures

these are written in a timely manner.

Technical Skills required:

 BCom/BBA/MBA Degree or previous experience in a relevant sector

 Proficiency in Microsoft tools (e.g. excel)

 Ability to analyse data sets in order to arrive at logical conclusions

 Experience in tools such as SQL and Power Bi useful but not essential

Soft Skills required:

 Ability to prioritise and multitask, responding to ad-hoc data requests whilst taking care of

ongoing tasks / projects

 Ability to work with people with a variety of styles and working cultures

 Analytical mindset

 Attention to detail

 Strong communication

 Commercial Acumen

Work with Business Analyst/end users to understand business requirements

2. Develop Prototype, Design documents.

3. Develop code in Java spring framework and Angular to meet requirements.

4. Involve in Testing cycle and track until the Production migration.

5. Follow Quality procedures and develop documents as per SDLC methodology.

6. Receiving support calls from MES Users and generation of tickets (manually or through system)

7. Resolution of the calls

8. Routing unresolved and higher level (L2 & L3) calls to central MES teams

9. Keeping track of SLAs

10. Maintaining ticket resolution track and Resolves change request also assigned time to time.

Role: Partner Head- India (saas)

Location: Remote

Reporting Manager: VP Sales

Purpose:

We are looking for a Partnership Head, a true sales champion. We are a

growth-stage startup and this role will be an important part of our growth strategy.

• Take primary responsibility for the strategy and execution of new resellers partnerships
• Identify relevant organizations that are strategically well-positioned to accelerate growth into new markets
• Identify potential channel partners across a variety of clusters, segmented by industry, geography, and specific area of expertise
• Close partnership agreements while properly balancing company goals, speed, and economic potential
• Evaluate the financial and non-financial benefits and risks of new partnerships
• Track, report, and optimize the performance of partnerships, including identifying issues as they arise, assessing possible solutions, and executing them
• Work closely with the Senior Channel and Sales leaders at monday.com in a strategic capacity to build out channel program in North America 
• Collaborate with different teams at monday.com to build and maintain a pipeline of relationships with potential partners, taking responsibility for the relationship throughout all stages

You have/are

• 8+ years in SaaS sales/ business development positions - must
• Experience in recruiting and managing channel sales partners - must
• Experience in recruiting and managing VARs - a plus
• Ability to take an entire project from A to Z
• Strong relationship-builder, initiator, outstanding verbal and written communication skills