Training Lead at Thomasmount Consulting · Bengaluru (Bangalore) · 18 - 20 years · ₹35L - ₹37L / yr · Profitable · Posted 26 Oct 2026

Job Description
Training Lead
We are looking for a highly experienced Change Management & Training Lead with over 20 years of experience to establish and scale a dedicated sub-practice for Training & Change Management within the organization.
This role requires strong expertise in organizational change management (OCM), learning strategy, and end-user enablement, with the ability to drive business adoption (BOS) across large-scale transformation programs. The ideal candidate will lead the design and execution of end-user training frameworks, communication strategies, and change adoption initiatives, ensuring seamless transition and sustained value realization.
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Key Responsibilities
1. Practice Development & Strategy
• Define and establish a Training & Change Management sub-practice, including vision, offerings, and roadmap
• Develop service frameworks, methodologies, and reusable assets for:
o Organizational Change Management (OCM)
o End User Training (EUT)
o Business Adoption Services (BOS)
• Build a scalable operating model, including governance, tools, and best practices
• Identify opportunities to integrate change management into enterprise transformation programs
• Drive continuous improvement and maturity of the practice
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2. Change Management Leadership
• Lead end-to-end change management strategy and execution across large transformation initiatives
• Conduct change impact assessments, stakeholder analysis, and readiness assessments
• Develop and execute change strategies, communication plans, and adoption roadmaps
• Ensure alignment between business objectives and change initiatives
• Monitor and track adoption metrics, business outcomes, and change effectiveness
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3. Training Strategy & Execution
• Define enterprise-wide training strategy and learning frameworks
• Design and implement end-user training programs (role-based, system-based, and process-based)
• Develop training materials, e-learning modules, and digital adoption tools
• Ensure effective training delivery models (instructor-led, virtual, on-demand)
• Drive training effectiveness measurement through feedback, assessments, and adoption KPIs
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4. Business Adoption & Transformation Enablement
• Drive Business Ownership & Adoption (BOS) for new systems, processes, and platforms
• Ensure smooth transition of users from legacy to new systems
• Establish adoption frameworks ensuring high user engagement and productivity
• Collaborate with program teams to ensure change and training are embedded into delivery lifecycle
• Enable sustained adoption and continuous user support mechanisms
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5. Stakeholder & Client Engagement
• Act as a trusted advisor to senior stakeholders, business leaders, and clients
• Lead change workshops, training sessions, and leadership alignment meetings
• Collaborate with program managers, architects, and business teams to align change initiatives
• Manage complex stakeholder landscapes and ensure effective communication
• Support RFPs, proposals, and solutioning for change management and training services
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6. Governance & Quality Assurance
• Establish and enforce change management governance frameworks
• Define and track KPIs for change success, training effectiveness, and business adoption
• Ensure quality and consistency of training content and change deliverables
• Conduct periodic reviews, audits, and health checks for ongoing initiatives
• Mitigate risks related to user adoption, resistance, and organizational readiness
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7. Technology & Tools Enablement
• Leverage tools for learning management systems (LMS), digital adoption platforms (DAP), and content management
• Integrate automation, analytics, and AI-enabled learning tools into training delivery
• Utilize data-driven insights to improve change strategies and training outcomes
• Stay updated with emerging trends in learning technologies and change management practices
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Preferred Experience
• Proven experience in building and scaling a Change Management & Training practice
• Strong track record in large-scale digital transformation programs
• Experience in domains like Travel, Transportation, Hospitality, or Enterprise IT (preferred)
• Exposure to ERP, CRM, or large enterprise platform implementations
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Key Competencies
• Strategic thinking and execution capability
• Strong leadership and team-building skills
• Expertise in driving user adoption and behaviour change
• Excellent communication and stakeholder management
• Ability to operate in complex, multi-program environments
• High ownership and influence without authority

About Thomasmount Consulting
About
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Key Responsibilities
- Manage HR projects, including project plans, timelines, milestones, dependencies and deliverables.
- Develop and maintain HR dashboards, calendars and status reports, highlighting risks, delays and key decisions.
- Coordinate project meetings, agendas, action items and follow-ups to ensure timely execution.
- Partner with HR teams, business leaders and external vendors to drive projects forward.
- Prepare clear, executive-ready updates on HR priorities, progress, risks and achievements.
- Lead the planning and coordination of the employee survey, including communications, launch readiness, participation tracking and post-survey action planning.
- Support the planning and rollout of Exol University, including vendor coordination, learning administration, scheduling, communications and change management.
- Coordinate new hire orientation and contribute to creating a consistent and engaging onboarding experience.
- Support recurring People processes such as performance, compensation, benefits, engagement, learning and talent initiatives.
- Identify opportunities to improve HR processes, employee experience and operational efficiency.
Qualifications
- Bachelor’s degree or equivalent relevant experience.
- 6–10 years of experience in HR operations, project/program management, L&D, change management or a related field.
- Strong project management, organizational and stakeholder management skills.
- Ability to manage multiple projects, deadlines, vendors and priorities simultaneously.
- Excellent written and verbal communication skills, with experience preparing presentations and leadership updates.
- Experience in Learning & Development, LMS administration, training coordination or learning program management is strongly preferred.
- Experience with employee surveys, engagement initiatives or organizational change is an advantage.
- Strong proficiency in Microsoft Excel, PowerPoint and project-management/productivity tools.
- Self-driven, detail-oriented and comfortable working in a fast-paced, evolving environment.
Education: B.E. Computer Science/IT degree (or any other engineering discipline)
Experience: 9+ years
Work timings: 2:00 TO 11:00PM/ 6:30PM to 3:30 AM
Position Requirements:
- Program Strategy & Planning
- Own program charters, end-to end roadmaps, success criteria and alignment to business objectives.
- Translate company strategy into clear program priorities, milestones, and resource plans across multiple teams.
- Lead quarterly and long-range capacity planning, balancing scope, resources and timelines across workstreams.
• Program Execution & Delivery
- Drive delivery of large, technically complex programs comprising multiple projects and teams; ensure on-time, high-quality outcomes.
- Orchestrate cross-functional dependencies, manage sequencing, and remove organizational impediments.
- Operate program-level release, milestone and launch processes; maintain program schedules and integrated plans.
• Technical Leadership & Influence
- Maintain technical fluency across systems (APIs, services, data, infra, web and mobile platforms) to identify risks, trade-offs, and integration concerns.
- Partner with engineering leads and architects to surface technical dependencies, propose solutions, and influence technical direction.
- Lead technical intake, prioritization and change control for program scope.
• AI Programs & Governance
- AI-specific program accountability: Own model lifecycle programs (experimentation → validation → deployment → monitoring → scale), model risk management, and coordination with MLOps and data science teams.
- Governance and control: Implement and maintain governance for clinical, editorial, regulatory, and AI-specific risks (bias, explainability, monitoring), coordinating policies and controls with legal, compliance, and domain stakeholders.
- Offshore reality: Design and operate for distributed teams—ensure timezone overlap strategies, clear escalation mechanics, minimize decision latency, and define RACI for offshore/onshore handoffs.
- Experience in mentoring engineering teams to integrate AI assistants into their daily development workflows to increase velocity and code quality.
• Stakeholder Management & Communication
- Serve as primary program owner for senior leadership and business partners; run steering committees and executive reviews.
- Produce concise executive-level reporting (status, risks, mitigation, outcomes) and tailor communications for diverse audiences.
- Build strong cross-functional relationships and drive alignment through regular touchpoints and stakeholder feedback loops.
• Risk, Budget & Vendor Management
- Develop and maintain program-level risk registers, contingency plans, and escalation protocols.
- Manage program budgets, track spend vs. plan, and coordinate with finance and procurement as needed.
- Own vendor/third-party integration and delivery where applicable.
• Process, Tools & Automation
- Establish program governance, templates, and tooling conventions to improve visibility and efficiency.
- Identify automation and tooling opportunities (including AI-assisted tooling) to reduce manual work and improve program telemetry.
- Drive PMO maturity: scalable processes, reporting, and knowledge management across the organization.
• Measure Impact
- Define and track program success metrics and business outcomes; iterate to maximize value delivery.
- Ensure learnings are captured and operationalized for future programs.
Role & Responsibilities:
- 10+ years of program or technical project management experience delivering large-scale technical programs in fast-paced, matrixed organizations.
- Proven track record driving multi-team, cross-functional technical initiatives from concept to measurable business outcomes.
- Strong technical literacy (experience with APIs, backend services, cloud infrastructure, data flows and integrations).
- Advanced proficiency with Agile at scale methodologies (e.g., SAFe, LeSS, or equivalent) and deep SDLC knowledge.
- Experience with capacity planning, roadmaps, dependency management, and cross-team prioritization.
- Expert-level proficiency in JIRA and Confluence; comfortable with program/portfolio tooling (Aha!, Productboard, Roadmunk, Airtable, Smartsheet, BI dashboards).
- Excellent stakeholder management and executive communication skills; proven ability to influence without direct authority.
- Strong analytical and problem-solving skills; data-driven mindset.
- Bachelor's degree in Computer Science, Engineering, or equivalent experience.
- Fluent English.
• Preferred
- Certifications such as PMP, CSM, SAFe Program Consultant (SPC), or equivalent.
- Experience in digital publishing, web/content platforms, AI/ML products, healthcare information systems, or digital media.
- Experience managing program budgets and vendor/contract relationships.
- Familiarity with emerging project automation and Agentic AI tools for program management and decision support.
- Prior experience mentoring PMs and leading PMO or program-level process change initiatives.
Industry: Solid Wood Furniture Manufacturing
Reporting to: Transformation Head
Location: Jaipur - Mahindra World City - Bagrur, Ajmer Road (multi-plant environment)
Looking for a candidate who has handled projects in manufacturing / Industrial Sector.
Role Purpose
The Transformation PMO will support and drive execution of a multi-year business transformation program aimed at scaling the organisation by 5X.
This is a high-energy, execution-oriented role for an early-career professional who can bring rigour, follow-through, and structure to multiple transformation initiatives, while working closely with senior
leadership.
Key Responsibilities
Transformation Execution
• Drive day-to-day execution of multiple transformation initiatives across operations, supply chain, ERP, sales, exports, domestic expansion, and cost optimization
• Break high-level initiatives into clear tasks, milestones, owners, and timelines
• Ensure timely closure of actions through rigorous follow-up PMO Governance & Tracking
• Maintain a central transformation plan and trackers
• Track milestones, dependencies, risks, and benefits
• Highlight slippages early and propose corrective actions
Senior Leadership Coordination
• Coordinate with senior leaders across Operations, Finance, Sales, Supply Chain, IT, and HR
• Act as a neutral execution enabler who can push, remind, and escalate diplomatically
• Prepare structured inputs for leadership
Reporting & Communication
• Prepare weekly progress updates and monthly leadership decks
• Maintain risk and issue logs with clear ownership and mitigation plans
Risk & Dependency Management
• Identify cross-functional dependencies and execution bottlenecks
• Proactively flag risks related to decisions, capacity, or timelines
• Track mitigation actions to closure
Ad-hoc Strategic Support
• Support leadership with data analysis, process documentation, workshops, and vendor coordination
• Act as a hands-on problem solver, not just a tracker
Candidate Profile
Experience
• 2–3 years of total work experience
• Exposure to PMO, consulting, operations excellence, transformation, or project execution roles preferred
• Manufacturing, supply chain, or ERP exposure is an advantage but not mandatory
Education
• Bachelor’s degree in Engineering, Business, Operations, or related field
• MBA / PGDM (Operations, Strategy, General Management) preferred but not mandatory
Skills & Competencies
Must-Have
• Strong execution and follow-up discipline
• Excellent written and verbal communication
• Comfort engaging with senior management
• Ability to manage multiple parallel workstreams
• Strong structuring, analytical, and problem-solving skills
• Proficiency in Excel and PowerPoint
Behavioural Traits
• High energy, ownership mindset, and drive
• Comfortable pushing timelines respectfully
• Proactive, resilient, and solution-oriented
• Learns fast and operates well in ambiguit
Role Positioning
• High-visibility role with close exposure to CEO / COO
Our mission at Matterway is to eliminate friction in digital processes.
Through real-time automation and decision augmentation, we help users work more efficiently, reduce errors, and achieve better outcomes.
We are looking for a hands-on, client-focused problem solver to join our delivery team. You will work closely with enterprise clients to understand their processes and turn business challenges into intuitive automation and AI solutions.
Working at the intersection of client partnership, process discovery, and solution design, you will create solutions that deliver measurable value. You will also contribute to the evolution of Matterway's automation offering and help shape how agentic AI is applied to the future of work.
As part of our international team across Europe and India, you'll thrive in a fast-paced, startup-like environment where priorities evolve quickly, building trusted client relationships and turning ideas into practical solutions.
Responsibilities
- Own end-to-end delivery of automation & AI solutions for enterprise clients. You are the single point of accountability for deliverables, timelines, budgets and overall project success.
- Analyse business pain points and design intuitive experiences and interfaces that your users will love.
- Create detailed wireframes, mockups, and user stories, and work closely with developers to bring your vision to life.
- Use analytics to measure success after go‑live and ensure your solutions deliver real business impact.
- Build lasting client relationships that drive expansion and referrals.
What we are looking for
- 5+ years in client-facing roles where you've managed complex projects.
- Strong skills in business analysis, UI/UX, and project management.
- An undeniable sense of ownership: you're driven by results, not just tasks.
- Excitement about working in a fast‑paced, startup‑like environment.
- Exceptional written and verbal English. Other languages, especially German, are a plus









