Course Information Representative

Job Location: Gurgaon

Role Overview

We’re hiring a results-driven Sales Account Executive (AE) to execute sales strategies, close deals, and

drive revenue growth in India and the US. The ideal candidate has a proven track record of exceeding

quotas, building pipelines, and delivering measurable outcomes. This role requires hands-on

execution, collaboration across teams, and a focus on achieving targets.

Roles and Responsibilities:

● Execute Sales Plans: Develop and implement actionable strategies to meet and exceed

revenue goals.

● Build and Manage Pipeline: Prospect, qualify, and close deals, ensuring consistent pipeline

growth

● Close Deals: Lead negotiations, deliver compelling presentations, and achieve sales quotas.

● GTM strategies: Execute GTM strategies in India and US working with potential customers.

● Collaborate Across Teams: Work with Marketing, Product, and Engineering to align strategies

and improve execution.

● Build Customer Relationships: Establish trust with decision-makers, drive retention, and

identify upsell opportunities.

● Track Performance: Monitor KPIs, analyze data, and optimize strategies for better results.

● Mentor the Team: Coach SDRs and junior AEs to improve performance and achieve targets.

Desired Skills and Experience:

● 7+ years of sales experience, with a track record of exceeding quotas.

● 3+ years of experience (recent) in B2B SaaS products.

● Proven expertise in selling tech tools, integrations, and workflow automation solutions to

enterprise customers.

● Excellent negotiation, communication, and interpersonal skills.

● Data-driven mindset with strong analytical and problem-solving skills.

● Ability to thrive in a fast-paced, results-oriented environment.

Competencies Required

○ Excellent interpersonal skills

○ Good written and verbal communication

○ Focus on Results & Customer Experience

○ Entrepreneurial Orientation

○ Innovation and Openness to Learning.

• Experience in mobile application development or frontend frameworks such as React.
• Managing successful engineering teams across both mobile and web application development.
• Deep knowlege in CSS methodologies like SCSS & SASS.
• Exposure in UI development like PWA, Single page app, Hybrid App, responsive web deisgn.
•  

Job description :

 8+ year of QA Automation Lead experience

 Experience of preparing test automation solution, designing automation framework,

designing test strategy / test plan

 Experience in automation script development and optimization

 Recommend new tools, techniques and methodologies based on the industry trend and

improve productivity

 Experience in working with Product teams to strategize and align the long term solution for

test automation,

 Experience in designing framework for functional automation, performance testing, load,

security and penetration testing

 Experience in designing automation strategy for regression testing based on complexity and

reusability

 Experience leading the team and managing the deliverables on testing and maintaining Web

Applications and mobile applications is a MUST

 MUST be hands-on to play a crucial part in automating the test scenarios covering all the

modules/functionalities of the product

 Hands-on experience in contributing to building the CO pipeline with QA automation

framework & processes incorporated

 Hands-on / Familiar with Web driver IO, Java Script / Type Script, Selenium, JUnit, TestNG,

Cucumber, JMeter, Appium, RDBMS & AWS Services

 Ability to drive the involvement of the QA team at a very early stage of each enhancement

for the product evolution.

 Experience with API testing, Load/Performance testing, Cross browser testing

 Experience building defects analysis reports and analytics for the team members, leadership

team to make informed decisions

Preferred qualifications:

 Review requirements/specifications and create Automation test strategy and plans.

 Perform new functionality and regression tests

 Test APIs, user interfaces, web services, and web applications in multiple browsers and

devices

 Define automation coding standards and actively perform code reviews

 Perform data validation to ensure data from data source is completely and correctly

displayed on UI

 Debug and troubleshoot complex issues

 Expertise in Java especially for test automation using APIs and UI

 Expertise in high volume user loads and throughput environments

 Strong troubleshooting abilities and narrowing down the root cause

 Create clearly written defect reports to enable quick reproduction and resolution to issues

 Implement automation for functional and integration testcases.

 Prioritize QA requests and manage your work queue taking into consideration team goals

and product milestones

 Assist in on-going process improvement efforts related to quality

 Good knowledge of QA methodologies and processes

 Experience with automated testing tools and frameworks: Web driver IO, Selenium+TestNG,

Junit, Cucumber, JMeter / POST Man, Jenkins

 Knowledge of relational databases, non-relational databases, SQL

 Knowledge of GIT.

 Experience with both Linux/Unix and Windows environments

 Strong analytical and problem-solving skills

 Ability to think beyond assigned task, and be a good team player

 Passion for testing and quality

 Familiarity with AWS technologies

Main Responsibilities:

• Should be accountable for the deliverables of assigned MS Dynamics CRM functionality
• Should be able to work with Business groups, Architects to understand the functional expectations, produce technical solutions and documentation
• Should be able to conceptualize and design solution, independently customize, develop/code using MS Dynamics 365 and technologies such as C#, .Net, Integration technologies including SQL Server & Kingsway Soft
• Should be able to own technical impediments, liaise with various groups and troubleshoot /resolve
• Participate in the Scrum process activities including Sprint Planning and Estimating sessions, Daily Stand-ups, Sprint Demos and Sprint retrospectives.

Basic Qualifications:

• 4+ years’ strong experience in MS dynamics 365 implementations & support and extensive experience with C#, .NET, JavaScript, Power apps
• Strong experience in Web API development and plug in’s
• Strong experience in integration technologies including SQL Server & KingswaySoft to connect internal & third-party systems
• Experience with Power BI, SQL Server Integration Services, ASP.net, client-side JavaScript frameworks, Xamarin.

Preferred Qualifications:

• Strong experience using Microsoft Azure Dev Ops, MS Visual Studio and MS SQL server

• Should have experience researching problem statements and designing solutions that meet the desired UX goals and stakeholder requirements

• Should be able to rapidly prototype ideas; pen and paper will do for mockups. Should be familiar with prototyping tools or front end code for higher fidelity prototyping

• Good communication skills. Must be able to communicate idea to all stakeholders product, engineering and design

• Must have average above average knowledge of the Adobe Suite

• Must be able to look at the product as a whole to design workflows that scale

• Must be able to measure UX changes and suggest further improvements

• Should be able to build UI components that meet the desired UX. Should be able to understand and respect the UX

• Should follow the style guide and design according to the guidelines

• Understanding of typography, typographic grid, grid based systems, design frameworks and responsive design principles is required. Should be able to adapt and extend the style guide as required and define new UI components when needed

• Should be able to build reusable UI components

• Good communication with the product and engineering teams to assess feasibility of UI components

• Experience with motion/interaction design a plus

• Must know the Adobe Creative Suite well. Must also be familiar with prototyping tools

Summary
 

Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).

Responsibilities

• Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
• Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
• Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
• Be recognized as a technical & functional specialist in CPQ and Billing
• Optimization of solutions through an understanding of business needs and technology capabilities
• Pro-actively identify opportunities for automation, process & design improvements
• Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
• Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
• Oversight of multiple vendors involved with Salesforce configuration and development work
• Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
• Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
• Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
• Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
• Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.

Required Qualifications:

• Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
• 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
• 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
• 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform 
• 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
• Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
• Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
• Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
• Experience with quote document generation and integration with DocuSign
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Preferred Qualifications:

• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
• Salesforce Platform Developer Certifications
• Salesforce Certified CPQ Specialist

Covid-19

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Requirements:

- Knowledge of digital ad tech ecosystem

- Minimum 3 years of experience working in a professional environment on full-stack development

- Proven expertise in creating and developing scalable enterprise or B2C web applications

- Experience in REST API development and MVC/MVVM development methodologies

- Deep understanding of the underlying architecture of web servers, load balancing, and browser nuances. Basically, a solid understanding of fundamentals - including execution models, asynchronous programming, object-oriented concepts, relational concepts, etc.

- Proficiency in one or more of Node.js/MEAN stack, Python, Java or other frameworks and willing to be flexible on stack as per the requirement of the project. Most of our current development is on the MEAN stack - expertise in the stack will be a definite plus

- Proficiency in one or more of databases such as MySQL, MongoDB, Cassandra or other equivalent databases and willing to be flexible as per the requirement of the project. Most of our current development is on MongoDB and MySQL - expertise in these will be a definite plus

- Good understanding of developer tools and devops such as Git, Ansible, cloud platforms such as AWS, Docker, etc.