Senior/Lead Cloud Engineer at Rezo.AI · Noida · 3 - 8 years · ₹10L - ₹18L / yr · Raised funding · Posted 29 Nov 2022

Roles and Responsibilities:
- To Maintain the required uptime for Azure Cloud and IT Infrastructure.
- To provide earliest resolution of the reported issues, which may include but not limited to cloud &
- end user related issues.
- Configuring and managing the alerts through Nagios, which may include but not limited to
- scripting knowledge.
- Linux and Windows Server administration.
- Managing Firewalls and Domain Controllers.
- Timely delivery of the assigned tasks.
Requirements:
- Having relevant experience of 3-8 yrs.
- Sound knowledge of Linux & Windows System administration
- Good Hands-on experience on Cloud-AWS/Azure ( Willing to work on Azure Cloud )
- Good knowledge of networking, firewall & domain controller
- Basic knowledge of DevOps/Scripting
- Owning accountability and responsibility for end-to-end tasks

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
Azure AD + Windows & SQL Administrator
Location: Faridabad, Haryana
Experience: 8+ Years
Employment Type: Full-time
Role Overview
We are looking for an experienced Azure AD / Microsoft Entra ID + Windows & SQL Administrator with 8+ years of hands-on experience in managing enterprise infrastructure and hybrid Microsoft environments.
The candidate will be responsible for administration, troubleshooting, security, monitoring, backup, patching, and maintenance of Azure AD/Entra ID, Active Directory, Windows Server, and Microsoft SQL Server environments.
Required Skills
- Strong hands-on experience with Microsoft Azure AD / Entra ID.
- Strong knowledge of Active Directory and Azure AD Connect / Entra Connect.
- Extensive experience in Windows Server Administration – 2016/2019/2022.
- Strong experience with Microsoft SQL Server Administration.
- Hands-on experience with SQL Backup, Restore, Patching, and Performance Tuning.
- Good knowledge of DNS, DHCP, and Group Policy (GPO).
- Strong PowerShell scripting and automation skills.
- Experience working with Hybrid Identity and Azure Infrastructure.
- Strong troubleshooting and problem-solving skills.
- Ability to work in an enterprise/global infrastructure environment.
Cloud Infrastructure Engineer – BANG | 10+ Years
Location: Bangalore
Experience: 10+ Years
Job Description:
- Design, implement, and manage cloud infrastructure across AWS/Azure/GCP environments.
- Strong experience in cloud architecture, compute, storage, networking, and security.
- Manage VMs, VPC/VNet, load balancers, DNS, DHCP, firewalls, and IAM.
- Hands-on experience with Windows/Linux servers, VMware, virtualization, and infrastructure operations.
- Automate infrastructure provisioning and configuration using Terraform, Ansible, or similar tools.
- Monitor infrastructure performance, availability, and capacity using tools such as Grafana, Prometheus, or CloudWatch/Azure Monitor.
- Handle incident management, troubleshooting, disaster recovery, backup, and high-availability requirements.
- Work with cross-functional teams to support cloud migration, infrastructure upgrades, and production environments.
- Ensure infrastructure follows security, compliance, and operational best practices.
Must-Have Skills:
Cloud Infrastructure | AWS/Azure/GCP | Networking | Linux/Windows | VMware | Terraform | Ansible | DNS/DHCP | IAM | Monitoring | Backup & DR
Work Mode: WORK FROM OFFICE
Interview Mode: Virtual
Role Descriptions:
Exp Range: 5 - 8 years
City Locations: Bengaluru
*Key Responsibilities*
Devops Developer (Azure)
Azure L2 Support | Specialist | Infrastructure Operations-260006F2- Certificate & DNS Management- Monitoring & Observability- Azure Operations & Compliance- Migration: Open Cloud TnC- Reliability & Operations Excellence (OPS)
Profile – 5 to 8+ years in Cloud/Infrastructure Operations- Strong hands-on Azure skills- Certificates/PKI experience- DNS management- Grafana| Health Checks| Azure Monitor- IaC automation (Terraform/Bicep)- Networking fundamentals Nice-to-Have- Azure security and compliance- AKS monitoring basics- FinOps practices- French reading proficiency- Certifications: AZ-104| AZ-305| etc.
Desire candidate
- Candidate should have valid PF.
We are looking for a System Administrator to manage our servers and core IT infrastructure.
Responsibilities
- Administer Linux (RHEL) and Windows Server systems
- Manage VMware virtualisation and Active Directory
- Handle patching, user access and system hardening
- Monitor systems and resolve infrastructure issues
Requirements
- 1+ years of system administration experience
- Strong Linux and Windows Server skills
- RHCSA or MCSA certification is a plus
- Troubleshooting & Issue Resolution – Diagnose and resolve hardware, software, and network issues through remote and on-site support.
- User Support & Training – Assist employees and clients with technical queries, software installations, and system configurations.
- System Maintenance & Updates – Ensure regular system updates, patches, and security fixes to maintain system integrity.
- Network & Connectivity Support – Address internet connectivity issues, VPN configurations, and firewall troubleshooting.
- Ticket Management & Documentation – Log, track, and resolve issues through a helpdesk system, ensuring timely resolution.
- Hardware & Peripheral Support – Install, configure, and maintain printers, scanners, and other IT peripherals.
- Security & Data Protection – Ensure adherence to IT security policies, managing access controls and data backup solutions.
Azure DevOps Engineer
Experience
5-10 years of hands-on experience in Platform Engineering, Cloud Engineering, SRE, DevOps or Infrastructure Engineering roles.
Priority 1 – Must Have (Hands-On)
Azure Cloud Platform
· Strong hands-on experience supporting Azure workloads in production environments.
· Experience designing, building and supporting Azure infrastructure using Terraform.
· Good understanding of Azure networking and connectivity patterns.
· Experience supporting:
Ø AKS
Ø Application Gateway
Ø Azure Traffic Manager
Ø Key Vault
Ø Azure Monitor / Log Analytics
Ø Managed Identities
Ø Service Principals
Ø Private Endpoints
Ø VNets, NSGs and Route Tables
Kubernetes / AKS
- Strong practical experience operating and supporting AKS.
- Ability to troubleshoot:
Ø Pod failures
Ø Ingress issues
Ø DNS issues
Ø SSL/TLS certificate issues
Ø Network routing issues
Ø Performance and availability incidents
- Experience with:
Ø Helm
Ø Ingress Controllers
Ø Cluster upgrades
Ø Scaling
Ø Monitoring
Terraform
· Strong hands-on experience writing and maintaining Terraform.
· Experience creating reusable modules.
· Experience managing:
· State files
· Remote backends
· Environment promotion
· Infrastructure lifecycle
Linux & Scripting
· Strong Linux administration fundamentals.
· Practical experience troubleshooting production issues.
· Bash scripting mandatory.
· Python desirable.
Application Support / Troubleshooting
Must be comfortable supporting business applications end-to-end.
Priority 2 – Highly Desirable
GitHub & DevOps Platform
Hands-on experience with:
· GitHub Enterprise
· GitHub Actions
· Shared workflows
· Reusable pipelines
· Repository onboarding
· Branch protections
· GitHub security features
Experience supporting:
· Runner issues
· Disk space issues
· Network connectivity issues
· Dependency failures
· Self-hosted runners lifecycle management
API Management
Pipeline failures
GitOps
Experience with:
· ArgoCD
· GitOps deployment models
· Kubernetes deployment automation
Monitoring & Observability
Experience working with:
· Prometheus
· Grafana
· Azure Monitor
· Log Analytics
· Application Insights
We are looking for a hands-on Azure DevOps & Infrastructure Engineer to manage enterprise Azure environments, automate infrastructure, build CI/CD pipelines, and support cloud modernization initiatives.
🔑 Key Responsibilities
• Design, implement & support CI/CD pipelines and deployment automation
• Perform TFS / Azure DevOps Server → Azure DevOps Services migration
• Build & manage Azure infrastructure using Infrastructure as Code (IaC)
• Support Azure cloud infrastructure, networking, security, monitoring & production environments
• Drive cloud migration, application modernization & platform transformation initiatives
• Work with Terraform, containerization, DevSecOps & cloud automation
• Troubleshoot infrastructure/deployment issues and support incident & on-call operations
• Create technical documentation, runbooks and deployment standards
🎯 Mandatory Requirements
✅ AZ-204 – Azure Developer Associate – Mandatory
✅ 5–8 years total IT experience
✅ 3+ years hands-on Azure DevOps / Azure Infrastructure experience
✅ Strong experience in CI/CD & Azure DevOps
✅ Hands-on experience with TFS / Azure DevOps Server to Azure DevOps Services migration
✅ Strong understanding of Azure cloud infrastructure & cloud operations
✅ Experience with IaC, provisioning & infrastructure automation
✅ Exposure to cloud/data migration and application modernization
✅ Experience supporting Azure networking, security & monitoring
✅ Experience in production support / managed services / cloud operations
✅ Willingness to work UK/US shifts and participate in on-call support
⭐ Preferred / Optional
• AZ-400 – Microsoft Certified DevOps Engineer Expert
• AZ-104 – Azure Administrator Associate
• HashiCorp Terraform Associate
• Container platforms, orchestration & DevSecOps experience
🎓 Education: Bachelor's degree in Computer Science / IT / Engineering or related field.






