
Roles and Responsibilities:
- To Maintain the required uptime for Azure Cloud and IT Infrastructure.
- To provide earliest resolution of the reported issues, which may include but not limited to cloud &
- end user related issues.
- Configuring and managing the alerts through Nagios, which may include but not limited to
- scripting knowledge.
- Linux and Windows Server administration.
- Managing Firewalls and Domain Controllers.
- Timely delivery of the assigned tasks.
Requirements:
- Having relevant experience of 3-8 yrs.
- Sound knowledge of Linux & Windows System administration
- Good Hands-on experience on Cloud-AWS/Azure ( Willing to work on Azure Cloud )
- Good knowledge of networking, firewall & domain controller
- Basic knowledge of DevOps/Scripting
- Owning accountability and responsibility for end-to-end tasks

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Challenging opportunity to Improve and manage a complicated AWS Infrastructure built for ECG wearable, for live ecg streaming and monitoring Patients
About Quantela
We are a technology company that offers outcomes business models. We empower our customers with the right digital infrastructure to deliver greater economic, social, and environmental outcomes for their constituents.
When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns; utilities, and public venues, our team of 280+ experts offer a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.
We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customer to deliver that digitization) to drive measurable impact where our customers need it most. Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives; reduced traffic congestion to keep cities moving and created new revenue streams to tackle societal issues like homelessness.
We are headquartered in Billerica, Massachusetts in the United States with offices across Europe, and Asia.
The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.
For latest news and updates please visit us at www.quantela.com
Overview of the Role
The ideal candidate should have automation skills to automate Infrastructure, microservices deployment through automation tools. Should be handling Kubernetes cluster in Production, both cloud and on-premise
Key Responsibilities
- Overall 6+ Years of experience and should have handled Production Kubernetes Cluster both on Cloud and On-premises environments.
- Build monitoring that alerts on symptoms rather than on outages.
- Should migrate VM based applications to Kubernetes cluster.
- Automate Infrastructure component provision.
- Document every task, your findings turn into repeatable actions and then into automation.
- Follow the Agile process and plan the work accordingly.
Must have Skills
- Knowledge on container solutions like Docker, Kubernetes and understanding of Virtualization concepts.
- Experience in Configuration Management Tools like Ansible, Chef.
- Experience with Terraform, Cloud Formation or other infrastructure as code tools.
- Experience with CI/CD in Jenkins.
- Good knowledge of AWS/Azure cloud environments.
- Good hands-on experience on webservers like Nginx, Apache, tomcat configuration, and administration.
- Experience working with and maintaining package management systems (e.g., Artifactory, APT).
- Knowledge of scripting in PowerShell/Python/Bash/
- Experience building automation and pipelines (integration, testing, deployment)
- Experience with Docker containers (images and registry management).
- Understanding of metrics collectors such as Metricbeat, Heartbeat or Prometheus is good to have.
- Ability to work collaboratively on a cross-functional team with a wide range of experience levels
- Ability to analyze existing services and identify technical debt to work.
Desired Background
Bachelors/Masters degree in Computer Science or Computer Applications
DevOps Engineer
KNOLSKAPE is looking for a DevOps Engineer to help us build Educational platforms and products that make learning experiential for leaders of the world.
DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in working with cloud technologies, setting up efficient deployment processes, and are motivated to work with diverse and talented teams, we’d like to meet you.
Ultimately, you will execute and automate operational processes fast, accurately, and securely.
Skills and Experience
- 2+ years of experience in building infrastructure experience with Cloud Providers ( AWS / Azure / GCP)
- Build and Deployment Management (Gitlab).
- Experience in writing automation scripts using Shell, Python, and Terraform based.
- Good experience in building pipelines with YAML-based knowledge of the GitLab environment.
- System Administration skill set.
- Docker/Kubernetes container infrastructure and orchestration
- Deploying/operating NodeJs/PHP/LAMP framework-based clusters with infrastructure.
- Monitoring, metrics collection, and distributed tracing
- Infrastructure as code” – Experience with Terraform preferred.
- Strong AWS Deployment Experience
- Provide system-level technical support
- Desire to learn new technologies while supporting existing
Roles and Responsibilities
- End to End-building CI/CD pipelines using tools like Jenkins and Jenkins Pipelines etc.
- Build CI/CD pipelines to orchestrate provisioning and deployment of both large scale systems
- Develop and implement instrumentation for monitoring the health and availability of services including fault detection, alerting, triage, and recovery (automated and manual)
- Develop, improve, and thoroughly document operational practices and procedures.
- Perform tasks related to securing and keeping the products, tools, and processes you are responsible for securing our infrastructure.
- Agile software development practices
- Understand IT processes, including architecture, design, implementation, and operations
- Open Source development experience
- Self-motivated, able and willing to help where help is needed
- Able to build relationships, be culturally sensitive, have goal alignment, have learning agility
Location: Bangalore
About KNOLSKAPE
KNOLSKAPE is an end-to-end learning and assessment platform for accelerated employee development. Our core belief is that desired business outcomes are achieved best when learning needs are aligned with business requirements, but traditional methodologies for capability development require a new, more updated approach. Keeping with this philosophy, we offer engaging, immersive, and experiential learning and assessment solutions - strategy cascading, business acumen, change management, leadership pipeline, digital capabilities, and talent assessments. Leveraging a blended omnichannel delivery model, KNOLSKAPE offers instructor-led classroom sessions, live virtual sessions, and self-paced courses to suit every learning need.
More than 300 clients in 25 countries have benefited from KNOLSKAPE's award-winning experiential solutions. A 120+ strong team based out of offices in Singapore, India, Malaysia, and the USA serves a rapidly growing global client base across industries such as banking and finance, consulting, IT, FMCG, retail, manufacturing, infrastructure, pharmaceuticals, engineering, auto, government and academia.
KNOLSKAPE is a global Top 20 gamification company, recipient of numerous Brandon Hall awards, and has been recognized as a company to watch for in the Talent Management Space, by Frost & Sullivan, and as a disruptor in the learning space, by Bersin by Deloitte.
- Collaborate with Dev, QA and Data Science teams on environment maintenance, monitoring (ELK, Prometheus or equivalent), deployments and diagnostics
- Administer a hybrid datacenter, including AWS and EC2 cloud assets
- Administer, automate and troubleshoot container based solutions deployed on AWS ECS
- Be able to troubleshoot problems and provide feedback to engineering on issues
- Automate deployment (Ansible, Python), build (Git, Maven. Make, or equivalent) and integration (Jenkins, Nexus) processes
- Learn and administer technologies such as ELK, Hadoop etc.
- A self-starter and enthusiasm to learn and pick up new technologies in a fast-paced environment.
Need to have
- Hands-on Experience in Cloud based DevOps
- Experience working in AWS (EC2, S3, CloudFront, ECR, ECS etc)
- Experience with any programming language.
- Experience using Ansible, Docker, Jenkins, Kubernetes
- Experience in Python.
- Should be very comfortable working in Linux/Unix environment.
- Exposure to Shell Scripting.
- Solid troubleshooting skills
- Building and setting up new development tools and infrastructure
- Understanding the needs of stakeholders and conveying this to developers
- Working on ways to automate and improve development and release
processes - Testing and examining code written by others and analyzing results
- Ensuring that systems are safe and secure against cybersecurity
threats - Identifying technical problems and developing software updates and ‘fixes’
- Working with software developers and software engineers to ensure that development follows established processes and works as intended
- Planning out projects and being involved in project management decisions
- BE / MCA / B.Sc-IT / B.Tech in Computer Science or a related field.
- 4+ years of overall development experience.
- Strong understanding of cloud deployment and setup
- Hands-on experience with tools like Jenkins, Gradle etc.
- Deploy updates and fixes
- Provide Level 2 technical support
- Build tools to reduce occurrences of errors and improve customer experience
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate deployment
- Design procedures for system troubleshooting and maintenance
- Skills and Qualifications
- Proficient with git and git workflows
- Working knowledge of databases and SQL
- Problem-solving attitude
- Collaborative team spirit
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
What you will do:
- Defining and documenting best practices and strategies regarding application deployment and infrastructure maintenance
- Providing guidance, thought leadership and mentorship to development teams to build cloud competencies
- Ensuring application performance, uptime, and scale, maintaining high standards of code quality and thoughtful design
- Managing cloud environments in accordance with company security guidelines
- Developing and implementing technical efforts to design, build and deploy AWS applications at the direction of lead architects, including large-scale data processing, computationally intensive statistical modeling and advanced analytics
- Participating in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance
- Troubleshooting incidents, identifying root cause, fixing and documenting problems and implementing preventive measures
- Educating teams on the implementation of new cloud-based initiatives, providing associated training as required
Desired Candidate Profile
What you need to have:- Bachelor’s degree in computer science, information technology
- 2+ years of experience as architect, designing, developing, and implementing cloud solutions on AWS platforms
- Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytic
- Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists and subject matter experts
- Self-motivation with the ability to drive features to delivery
- Strong analytical and problem solving skills
- Excellent oral and written communication skills
- Good logical sense, strong technical skills and the ability to learn new technologies quickly
- AWS certifications are a plus
- Knowledge of web services, API, REST, and RPC
- 3-6 years of relevant work experience in a DevOps role.
- Deep understanding of Amazon Web Services or equivalent cloud platforms.
- Proven record of infra automation and programming skills in any of these languages - Python, Ruby, Perl, Javascript.
- Implement DevOps Industry best practices and the application of procedures to achieve a continuously deployable system
- Continuously improve and increase the capabilities of the CI/CD pipeline
- Support engineering teams in the implementation of life-cycle infrastructure solutions and documentation operations in order to meet the engineering departments quality and standards
- Participate in production outages and handle complex issues and works towards resolution
THE OPPORTUNITY
A platform to learn and grow in a great working environment with cutting edge technologies. There is vast opportunity to showcase creative thinking which can be translated into a highly optimized tools/utilities.
KEY ACTIVITIES
- Code Integrations ( Compile, Build, Notify )
- Package creation ( Service Packs, Patches, Hotfixes )
- Environment Preparation ( With GOLD SCM technical stack )
- Environment & Infra management
- Package delivery ( Customer specific & Standard )
- Build & Deployment automation
- Tickets management
KEY CRITERIA
Primary Technical Skills
- Shell Scripting
- ORACLE DB Fundamentals
- Infra Monitoring & Diagnostics
- ClearCase / GIT
- DevOps concepts
- Basic Java
Other Required Skills
- Problem Solving
- Logical Reasoning
- Aptitude & Attitude
- Communication (Verbal & Written)
2. Extensive expertise in the below in AWS Development.
3. Amazon Dynamo Db, Amazon RDS , Amazon APIs. AWS Elastic Beanstalk, and AWS Cloud Formation.
4. Lambda, Kinesis. CodeCommit ,CodePipeline.
5. Leveraging AWS SDKs to interact with AWS services from the application.
6. Writing code that optimizes performance of AWS services used by the application.
7. Developing with Restful API interfaces.
8. Code-level application security (IAM roles, credentials, encryption, etc.).
9. Programming Language Python or .NET. Programming with AWS APIs.
10. General troubleshooting and debugging.


